Based on 1.408 opinions finded in 4 websites
Based on 1.408 opinions finded in 4 websites
Nº 474 in 545 in Cheltenham
CUSTOMERS TALK ABOUT DISHES WITH..baconcheesechickenOpinions
happy with the delivery I just can't understand why they pack the cold drinks right next to the hot food in the same bag so the food is cold as I say delivery was fine and on time so no reason why the food should be cold but because cold drinks were right next to the food it made it cold surely this is just common sense to pack the cold drinks separately.
Louise . 2024-08-10
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Awful food was freezing Cole when it arrived
matthew . 2024-08-08
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outstanding food and service welldone thx again
Stuart . 2024-08-08
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Fast service by staff hot and fresh food
Clive Oakey . 2024-08-06
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A delicious, quality, Burger King meal prepared by Burger King Billy's own hands. Made with love and care. Kudos.
Oliver . 2024-08-06
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Very good food tasty fast service all staff very nice thanks
Jesse Pinkman . 2024-08-05
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I absolutely love BK food. I just wish they advertised on tv more and seemed more popular than the awful Mc Donald’s
Leon Beer . 2024-08-05
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The chips aren’t cooked properly cold and soggy and the burger is stone cold so not a happy customer unfortunately
Claire . 2024-08-03
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Used to go kfc to get food. Always got served by pala. But now he is at burger king. Great food and fast service. When pala is not around then usually colby or shweta who are just as good. All the staff are friendly and helpful
William Bennett . 2024-08-01
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outstanding as always thx again
Stuart . 2024-08-01
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Excellent service by staff clean and friendly environment
Adrianne Powell . 2024-07-27
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Food cold and items missing!!! Always happens at this Burger King in Cheltenham
Ade . 2024-07-26
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Lovely store with such a good staff. Very quick service and clean
Riko Limbu . 2024-07-24
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The drink was spilt! Managed to save the food!
Matt . 2024-07-24
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very fast service last weekend during their busy lunch was surprised how smooth the ordering process was
Miles Detail . 2024-07-22
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Do not order from here to be delivered, they literally put the freezing cold drinks in with the food EVERYTIME so your food comes cold. Donuts
Conor Corr . 2024-07-18
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Delivery very late, food cold and refused to accept it
Paul . 2024-07-17
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amazing thx guys lovely delivery person thx again
Stuart . 2024-07-16
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How can you forget a whole meal?? What sort of people do you have working for you.
Joshua . 2024-07-11
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Order arrived which was great!
Charlotte . 2024-07-05
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Very polite courier,food was hot on arrival and tasted great. Well done to the Burger King staff and the courier.🍔🍟
Tracy . 2024-07-04
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Had a great meal at the Cheltenham Burger King. Rafik exceptional customer service made our visit enjoyable. The food was hot and flavorful. Kudos to the team!
Mohit Nanda . 2024-07-03
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Fresh cooked and tasty good environment friendly staff 💖
Jams Cilivea . 2024-07-03
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I recently visited the Burger King at Cheltenham 26180, and it was an excellent experience. Shweta, an outstanding employee, greeted me with a warm smile and provided exceptional service. The restaurant was clean and inviting. My meal, featuring a perfectly cooked Whopper and crispy fries, was served hot and fresh. Shweta's professionalism and friendly demeanor truly made my visit memorable. Highly recommend!
vaishali sharma . 2024-07-03
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Fantastic Service! Burger King at Cheltenham 26180 exceeded my expectations. Shweta was very courteous and efficient. The food was served quickly and tasted great. Highly recommended for a quick bite!
Mohit Nanda . 2024-07-03
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outstanding as always lovely delivery person thx
Stuart . 2024-07-02
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Very fast service and always enjoying seeing this team as there always happy
Colby Harvey . 2024-07-01
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tomato ketchup in my burger instead of barbecue sauce. had to throw away bacon as covered in ketchup and had to wipe burger with kitchen towel to get ketchup off burger
Joanna . 2024-06-26
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Awful food was stone cold driver told me he was here I came outside no where to be seen rang back and got ignored and waited outside for near 30 mins with no communication from driver
Laurence . 2024-06-25
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Where is my Spicy Mayo Dip?? Seriously if you can't get the basics right you're going to lose customers. Dissapointing and you owe me 30p.
Thomas . 2024-06-24
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Ordered a chicken royale meal and the only thing that arrives was the chips ! I’m not happy I’m missing the Burger and the drink
Sharnae . 2024-06-21
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Friendly and polite delivery driver 😀
Trudie . 2024-06-21
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We have not received any of the food but it says delivered
Nicola . 2024-06-19
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The food was very unpleasant. The chocolate milkshake did not taste like chocolate, the chips were cold and the burger is pathetic. I have had some really decent food from Burger King and I am very disappointed in this order.
Shannon . 2024-06-19
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So many times we've ordered from burger King, but nearly every time there is something wrong the order. Missing, incorrect items or cold food. I gave them an hours notice but even then it was still 20 minutes late. Pull your socks up Burger King! We did not get our big tub of ice cream this time so I hope you cough up with the refund.
Anne . 2024-06-15
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I wasnt delivered and we had to reorder it again not getting a refund
Miley . 2024-06-15
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Food arrived hot and delivery courier was courteous
Tracy . 2024-06-14
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Driver was stuck going back and forth on the same road which isn’t even the correct road to my house for 20 minutes I don’t understand how it’s so difficult to put my address into a phone and follow the r directions absolute joke
Neil . 2024-06-14
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Award for the dirtiest disabled toilet in Cheltenham goes to... Yep, here Food is great service is just like every other fast food restaurant in Cheltenham swamped by Uber Eats or Deliveroo delaying all orders
John Elliott . 2024-06-10
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Ordered at the machine and answered yes to a receipt, but the printer was either not working or had no paper in it. I then went to the counter and observed our order number on the prep screen, and it very quickly moved to the ready screen and then disappeared. At least five minutes later, we got our food. Having taken our food upstairs where it was very quiet and calming, we then discovered that our milkshakes were not the right flavour. I took them back to the counter where someone tried to make the correct flavours but discovered that the machine was out of flavour. Long story slightly shorter, Billy stepped in and got the machine working as no one else seemed to be able to manage it. I won't be rushing back here.
Alan Patchitt . 2024-06-09
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Quick driver and excellent service
Henry . 2024-06-09
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my order was not delivered to me. I kindly request for refund.
abigail . 2024-06-08
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Maybe try not putting cold drinks in with the food bag, the food ended up being warm. No straws or napkins provided.
Katy . 2024-06-08
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Food could be better hot not warm
julia coles . 2024-06-05
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Great place to fulfil your cravings for burgers. That too with the most humble staffs working in Burger King, specially I met a girl named Shweta whose service was extra ordinary with sweet gesture.
sweta kadian . 2024-06-01
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clean and always fresh food …. always feel happy when i come here and food serve by girl manager she is really very lovely her name is Shweta may be waited only 1 minte just my order ready.
HIMANSHI KADIAN . 2024-06-01
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Was quite disappointed as my order was delivered wrong to what I ordered.
Charlie . 2024-05-25
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Delivery driver when back and fourth along the same road for about 20 minutes and then when he eventually arrived at my estate he went down the wrong road adding another 19 minutes making my food stone cold
Neil . 2024-05-24
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Had a nice experience in burger king, Shweta made a really tasty veggie bean burger just as we asked and good fries too.
Swati Dhanda . 2024-05-22
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Food kept being delayed due to driver not available then git here stone cold had to order from somewhere else
Kelly . 2024-05-21
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Really very nice place and good staff always serve with smile and give stars for Shweta
Farjana Yeasmin Nuri . 2024-05-20
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Being vegan, I can trust Burger king Cheltenham and Very thankful to employee Shweta, there She's took my order and served me Vegan meal very nicely.
Milind Dev Janghu . 2024-05-13
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Great value for money. Efficient delivery. Overall great service!
Dylan . 2024-05-11
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The delivery driver knocked like an idiot Left the food on the floor and had driven off before I could answer the door
Tony . 2024-05-10
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Food was cold, Capri sun was swapped with coke zero.
Matt . 2024-05-10
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Great location and clean and tidy
K C . 2024-05-09
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My food was cold, I had to heat up before I could eat
Molly . 2024-05-08
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right on time and hot and delicious
Emily . 2024-05-04
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Shweta at Burger King was an absolute delight during my visit! Her warm smile and attentive service really made my day. She took the time to ensure my order was just right and delivered with a smile. I really enjoyed my visit there and also the food was amazing. Big kudos to her for going above and beyond!
vaishali devgun . 2024-05-04
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Good, Quick food, Friendly staff!
Alexukbarber . 2024-05-04
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Food arrived cold and had to be re-heated and Whooper did not have the extra cheese as requested, which was a paid extra. Very disappointed with the whole experience.
James . 2024-05-03
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The food was NOT what I was expecting. The marketing is impressive, but seeing the actual food makes me feel disappointed. Apart from the food, the service was alright and decently efficient, and the atmosphere was peaceful, organised, and so clean.
Sonny Ezeoke . 2024-05-03
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The driver never bought it to me found it at bottom of stairs so it was only lukewarm
Miss . 2024-05-02
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Driver stood in the rain at the wrong house hoping that I would show up to find him. Didn't call at all to try and find my flat. As a result my food is stone cold.
Jake . 2024-04-27
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Food was really good and tasty an staff is really helpful good service by shweta and all staff members are really good ..
Hannah Awino . 2024-04-27
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Shweta was absolutely amazing today an absolute credit to your store, give her a promotion!
Natalee Gorman . 2024-04-27
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Really i enjoy here and all staffs memeber are very polite
Sasith Mendis . 2024-04-27
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Last night I was come here and I order whoper meal itz was really very good and fires was awesome. All staff peoples are very nice specially all managers very helpful
Daniel Mukoro . 2024-04-27
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Messed up order and then went back to show receipt and they refused to help or refund. Was missing multiple items. Twice they have failed now. Failures
St . 2024-04-26
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Amazing service always! Food and delivery service. Thank you
S . 2024-04-24
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Worth trying. Will likely have again.
Richard . 2024-04-24
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great service staff Shweta Nareshkuman and Kishore , they are always polite and kind to me, they are always smiling
Isabella Uk . 2024-04-23
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the food is stale and nasty I can't eat it as it don't taste nice I'm quite disappointed as this never happens when I order I'd like this sorted please and thanks
Alisha . 2024-04-20
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Food was stone cold and tasted vile. Not too sure it was even cooked! Staff was incredibly rude and disrespectful when I had dietary requirements. Haven’t experienced service this bad in years! Heard good things about the restaurant on Gloucestershire Live but it’s all a sham! Doesn’t look good either when the name of the manager is on Gloucestershire Live and has posted a positive review here! Are all the good reviews by staff??? Wont be returning here again. Disgraceful!!!!!!!
Lisa Davies . 2024-04-19
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Was good food , but got talked down too by the service. I moved a chair, and the guys told me off, but it was so I could see the screen and the guy was super rude and disrespectful l. I was the only person there. The security was lovely but customer service was very bad.
Annie Taylor . 2024-04-14
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I highly recommend this Burger King, quick and excellent service, and friendly staff.
Komal Dipak . 2024-04-06
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Second time somethings been forgot
Ryan . 2024-04-04
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Bacon double cheese XL. Mmmmmmm.....
Bill Robson . 2024-04-04
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Very fast and friendly service today although no beef had to have chicken instead but was lovely
Donna Sinar . 2024-04-01
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Really bad service. Stood at the counter and completely ignored whilst staff stood on their phones
Danielle Somerfield . 2024-03-31
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No burgers in stock on any of the delivery apps. Happened for 2 weeks now!!! Odd
ben Craig . 2024-03-31
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there was a black crayon in with our chicken royale meal wrapped up in the packaging. I have made a complaint but I am expecting a full refund
Claire . 2024-03-30
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whopper burger was missing but delivery was good
Dean . 2024-03-26
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Completely wrong order was delivered
Laura . 2024-03-22
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Orders 2 burgers and got 1 chicken burgers for a kids party it’s disgusting.
Natalie . 2024-03-20
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the same as other burger King stores
David Jolliffe . 2024-03-19
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Very disappointed as Burger King is normally very good but on this occasion our food was cold, unimpressed.
Sue . 2024-03-18
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drivers wa great, it was late because of the restaurant
Toby . 2024-03-18
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Very filling, good quality food.
Dean . 2024-03-16
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Wrong item delivered. Twice in one day items have been incorrect or cold. Shocking.
nik . 2024-03-14
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Expensive for what you get, especially when it takes so long to get your food, probably because it was full of delivery drivers waiting for orders. We then had things missing from our order. Food was cold by the time we got to eat.
Alexandra Sissons . 2024-03-12
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When visiting Burger King I always have a really positive experience, really nice staff who are attentive and easy to talk to, the manager Colby is lovely aswell and really helpful!
finella maskell milner . 2024-03-11
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Restaurant did not read food prep instructions and failed to prepare 2 of 5 items correctly.
Andy . 2024-03-09
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Lovely and hot and fresh! Well done!
Vince . 2024-03-07
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Best fries ever ! Burgers good too especially the special ones
Andy Bullock . 2024-03-07
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Disgusting quality of food. Burnt and overcooked, it was not edible and had to bin it. The delivery was again at a different address inspite of giving clear additional instructions. I went out to the road to get my food. I was however sorry because the driver mentioned he was dyslexic!
Vaasu . 2024-03-06
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Great food and great service only felt like I waited 20s for my food was shocked
KINETIC GAMING . 2024-03-05
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Clean store, not too busy amd food was prepared and ready peetrh soon after we ordered. Would recommend this store to anyone.
Kerry Poole . 2024-03-02
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Ordered a veggie bean burger, fries and strawberry milkshake. The burger and fries were pretty good. However, the milkshake was not. In what universe does a strawberry milkshake look white?? It tasted more like a vanilla ice cream shake. Went to the counter and told the guy there about it. He was adamant that it is indeed strawberry milkshake. I don't know if they ran out of strawberry milkshake or what, but as a customer, I'd like some honesty. He could've just accepted his mistake instead of just passing some other drink as what I had ordered.
Karthik . 2024-02-29
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The food was cold and the packaging was destroyed
Owen . 2024-02-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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129 Opinions
Took my order and money but never delivered.
baconcheesechicken