Went for an evening meal after a long time without being able to go to a restaurant. Pleased to report we weren't disappointed. We were seated promptly at a table for two and were immediately asked if we would like a drink. The server was very attentive as it wasnt the busiest evening, even though it was a Saturday. The menu itself is very extensive, with set meals as well as a la carte. We opted for a la carte. Our starters were Wonton soup(9/10), Butterfly King Prawns(9/10), salt & pepper squid(10/10) and salt & pepper ribs(7/10). This is due to a bit of "frozen" aftertaste on the ribs. After this our mains arrived, 2 portions of egg fried rice(one is enough for two people), beef in oyster sauce(7/10), again unfortunately a bit of "frozen" aftertaste on the beef but the sauce was delicious and the beef very tender. Also had the XO Squid + Prawns which were amazing(10/10). All in all a very good meal and hope the management will look into my comments on the ribs and beef. My ratings are only deducted for the food not being quite as good as it could have been. Definitely be back.
Hurray, new owners have taken over. The pub us back on its feet with a new owner who has kicked out all the riff-raff. Kitchen has had a revamp and food is now being served again. Great to gave another pub in the village. Not tried the food yet.
Given the reviews we were really looking forward to eating here, expecting hearty , proper pub food. There were 2 other couples in the pub, having drinks only.
We got a drink and ordered our food, and waited… and waited. After half an hour I was mystified what the delay was, given nobody else had ordered food.
After 50 MINUTES, I was on the verge of leaving when our food finally came. No apology for the delay either. I don’t mind a delay if a pub is busy but there were no other food orders!
The food was hugely underwhelming. My fish was very average, small portion with decent chips. Partner’s sausage & mash looked like a microwave meal and he said the sausages were awful. No peas or veg with it, just an unappetising looking bowl of mash, 3 sausage on top, covered in mountains of gravy. A few hours later he had stomach pains and felt sick.
The lady who served us was nice.
I don’t generally write bad reviews but struggle to say anything good about the experience, especially given making my partner ill and ruining the rest of our day.
Firstly this is a beautiful old building, formerly a NatWest bank.
My 1 🌟 goes to the poor customer service, walked in, stood at the bar, one other guy waiting, 2 young guys behind the bar who completely ignored me , preferring to chat amongst themselves....I waited patiently then having had enough of being ignored I walked out.
Worth a visit just to look at the lovely architecture, I just hope you get better service than I did.
Always acknowledge customers.
M20, Junction 8, Maidstone ME17 1SS, United Kingdom, England
I recently stopped by the McDonald's at Roadchef Maidstone M20 and had a delightful experience. The highlight of my visit was the breakfast I enjoyed—a plate of delicious pancakes drizzled with maple syrup, accompanied by a perfectly cooked hash brown and a classic McDonald's burger. Each item was served hot and fresh, meeting the high standards one expects from McDonald's.
What made this visit particularly special was the beautiful view from the dining area. Overlooking a serene forest, it provided a surprisingly tranquil backdrop for my meal, making it an unexpectedly pleasant and relaxing stop during my journey.
The staff were friendly and efficient, ensuring that my order was prepared promptly despite the busy morning rush. The restaurant was clean and well-maintained, adding to the overall positive experience.
If you find yourself traveling on the M20 and need a break, I highly recommend stopping by this McDonald's. Whether you're grabbing a quick bite or looking to enjoy a peaceful moment with a view, this location is a fantastic choice.
2 Ashford Rd, Maidstone, ME14 5BH, United Kingdom, England
Absolutely shocking service. Ordered via the app on a Friday night for dinner with guests. The app estimated 45 minutes to an hour—fair enough. Watched the progress, only for it to say "out for delivery" before magically reverting back to "baking"… not once, but three times. Impressive trick, really.
After five attempts to get through to the shop, someone finally answered, only to tell me the predictable excuse: "We're very busy on a Friday night." Well, of course you are—it’s a pizza place, on a Friday. Maybe, just maybe, hire a few extra hands instead of relying on time travel to shuffle orders around the system?
Ended up reordering, and by then, we were 2 hours and 30 minutes into this ordeal. Our guests, understandably, left hungry and annoyed. When the food eventually arrived (a mere 3 hours later), one pizza was missing the cheeseburger sauce. Small detail, I know, but considering the wait, you'd think they’d at least get that right.
To add insult to injury, customer service responded to my complaint with—you guessed it—the same tired excuse: "Friday nights are busy." No kidding. I even emailed back with a helpful suggestion (perhaps, I don’t know, staffing up on Fridays?), but that was met with complete silence.
Safe to say, I won’t be using them again. Fortunately, Maidstone has plenty of other pizza places that are not only faster but also cheaper.
Gemma was a fantastic lady provided great customer service very helpful and friendly she was amazing
She went out of her way to get a specific drink and she came with the right drink and gives us a great service
Voilà un de ces pubs anglais typiques où l'on retrouve une nourriture simple mais traditionnelle et une ambiance agréable typique de ce genre d'endroit.