The White Horse in Maidstone

Brilliant service and lovely food. Tash was very attentive and made the experience great! Would recommend 100%. Will be back.

Had a lovely lunch today with family, Tash our server was very friendly and accommodating. Tried the fish cakes which were lovely and very different to what Ive had at other restaurants, will definitely come back

Our waitress Tash was lovely! Made the experience really lovely and laidback — food was great too loved the croquettes!

Such a lovely place and amazing food, and brilliant waitress named tash! Definitely worth going, was also very child friendly

Thank you Tash for making our dinner so lovely with your great service!

Had a lovely time with my friends tonight. Service was fantastic. Look forward to coming here again. Thank you for making our experience Tash

Out of this world Sunday roast, wonderful experience, lazy Sunday. Will definitely be revisiting

food was cold but a fresh one was provided instantly. good service from louise. Thanks

Lovely Sunday Roast. Our server Tash was very polite and attentive.

Amazing food, great service from Tasha and a cozy atmosphere! Everything was delicious, and the staff made us feel welcome. Will definitely be back!

Food was lovely and great customer service from Tash - highly recommend 👍🏼

Had a lovely dinner, and our server Tash made the experience even better. As asset to your team!

18th birthday was lovely, food by chefs was leng. Head chef was a very good cook.

Food was good. Service was a bit slow. Had to end the meal quickly as the 3 hours car park allowance was running out.

Great food and great service! Thanks Catherine!

Catherine was amazing and served the most beautiful meal. Highly recommend the lamb rump!

Great food and service By Hannah.

Service was absolutely appalling. We were blatantly ignored. We booked a table for 2:45pm, arrived dead on time, table was not set up, so had to just stand around for around 15 minutes, but there was about 10 other free tables, which were not booked up. Finally, we got on the table, took them 30 mins to take out order, which was just a trio roast, then took almost another hour for this to come out. Other tables were being paid attention to, but when we were looking over, we were looked at also, but no acknowledgement. The menu 'suggests' bottomless gravy, but when we had to ask for more, we waited 10 mins for it - still didn't come to us, so we decided to then eat our then cold food... Again, took another 20 minutes before plates were taken, asked for bill at the same time, and just took ages once again. We originally ordered drinks at the bar, and the waitress tried to charge us for these also, bearing in mind she took our order in the first place.. Then she almost made us pay for another table. Finally we got the correct bill, but c.£45 just felt absolutely wasted. Extremely disappointing, and just does not seem as is they cared for their customers. I am never a person to moan but this was quite disgusting the way they treated us.

We were served by Tash and she was extremely helpful

Never know what you are going to get with delivery last week brilliant this week terrible does it depend what chef is on big shame as our local

Tash and Jess were amazing servers tonight!

Awful experience for my birthday. If there was a no star it would be that. For a bill worth over £210 for 5 Sunday dinners the food was basic and tasteless. We came for a good Sunday roast and were met with "Chef a la ping" food (microwave food). Ordering a bottle of expensive wine was then just dumped beside us in a cooler along with a bottle of water that we had to ask three times for which was literally thrown on the table. The cocktail we ordered tasted like soap water. The table felt sticky to touch and when we handed back very dirty side plates (not washed properly or even at all) along with three very dirty wine glasses the waitress simply took them from us without any apology. To add the nail in, after drinking alcohol (one bottle of wine and 1 cocktail) with our dinner as a group of adults we were asked for photo ID for one of our guests (24 years old) and refused any further purchases! The manager went on to state that it was company policy (doesn't matter about UK law when ordering food with adults). The service was terrible and the staff and manager clearly not trained sufficiently. It's places like this that put hospitality off as a career. My daughter has been ill since eating the burger while the bun was as hard as a brick.

Service from Tash was excellent.

Plates were dirty, with greasy finger prints all over it. Food was okay, but couldn’t overlook this. Chocolate bomb, really didn’t bomb, as the chocolate sauce was cold. However the service did make up for a lot as Tash was great throughput! Good atmosphere and music! Would come back again regardless!

Food was fantastic. The service from Tash was an excellent example of 5* customer service. Nothing was too much trouble and we loved that she had a smile on her face the entire time and took a genuine interest in us. Will definitely be returning! Thanks Tash you’ve been wonderful 🤩

Loved the service from Gemma she was so kind and handled an extremely busy night perfectly while still chatting to us all. She made our day with her kindness. Food was incredible and came out so quickly. Loved the chicken burger.

Great food and great service! Would definitely recommend Catherine was great!

Grabbed a drink. Didn't quite believe the prices when I first saw it but it is very cute inside

Had an amazing evening served by Tash. She was very attentive of us during our evening, checking in to ask how our food was. Busy but was served efficiently. Good value great food. Thank you

Very welcoming staff last thursday and the luncheon food was really excellent. DJ Hayter of Wrotham.

We were looking for a good Restaurant while on holiday in Kent and we found it. So much, so we went back twice and enjoyed the food and ambiance. The staff was really friendly, especially our lovely waitress Loanne who was a breath of sunshine with her amazing smile and her constant care in make sure we were happy with our meal. The fish dishes were excellent which I eat. I met the chief and I complemented him on his marvellous cuisine. The fish was excellently cooked not dry. but mouth watering soft. My husband had their home made beef pie the first time and the second time the steak all excellent. If we are back in Kent we will certainly be back again.

Anniversary lunch at The White Horse bearsted, great food, great service ,special thanks to Meg .I would recommend this venue and we will definitely be back.

Very nice food and great service from Catherine.

A lovely location and ambience. Such a shame about the long wait times for food. I hadn’t visited for a few years because the last time I went it took ages to be served but I thought I would give it another go. Sadly, it was another really long wait for food and there must have only been one or two ahead of us when we ordered at lunchtime. The kitchen clearly weren’t prepared for lunch service. We won’t be going again.

Delicious family lunch today. The service was excellent. We had a two year old with us, which was challenging. However, our waitress Jess was very attentive & understanding.

Great food, great staff. Would highly recommend the white horse to any one, will definitely be coming back again Tash the waitress was brilliant 👍🏼

Service was friendly & timely, with delicious food so The White Horse ticked all the boxes for us. Pub was reasonably busy which gave it a nice feel too.

Tash was a brilliant host, really good food will come again. Great atmosphere would highly recommend. The chicken was superb

Great good and service from Tash on a Friday night out with the lads. Would recommend to all for drinks and/or food. Burgers are banging.

Food quality leaves a lot to be desired.

No complaints about the food. The service was very slow, our table was booked for 12.45 our starters arrived quite promptly, we then waited 35mins for our main.

Such a lovely meal with family, Tash did a great job making sure we had everything we need and was absolutely super. Thanks so much.

Had a lovely traditional English dinner and it was superb. Tash was very polite and her service was impeccable. Would 100% recommend this gastro pub.

Great lunch at the white horse, fantastic service from Loanne. Really good with food allergies.

Abi was really friendly and helpful.

Excellent food, cannot recommend enough. Looking forward to coming back. Catherine was superb

Bottomless brunch was great, choice of cocktails and Prosecco. Lovely food and kind staff.

Loanne served us and was really friendly and polite. Food was really nice and reasonably priced.

Had a lovely dinner for two. Food was excellent and the service from Abi was superb. Best waitress we’ve ever had!

The service was really good and everyone was so friendly. I never usually write reviews but I thought we should share our experience on the food here as we were staying in the area for the night. Unfortunately the food was not good. The mushroom starter looked inedible and the roast dinner just didn’t taste good, looked burnt. The food is quite expensive so you expect a certain standard but sadly I have nothing good to say about the food. We also heard other tables complaining about the roast dinners. Hopefully they can improve as waiter staff were lovely! The cocktails were delicious!

We were welcomed by Tash this evening and she was probably the friendliest/smiliest waitress I’ve seen in a long time. She was friendly and attentive and the food came out very quickly. Would definitely come back again.

Great food and great service by Tash! She was great with our 2 year old too :)

Tash was brilliant, so helpful and friendly, lovely service xx

Good choice on menu…portions were good. Loved the cocktail dessert. Reasonably priced nice atmosphere. I went to a Saturday night.

Tash from the white horse was excellent!

Great foods, great service reasonably priced

Lovely fresh food-and plenty of it. The menu contained some old favourites and also some out of the ordinary new favourites! Great staff and great atmosphere.

We booked at the last minute and got a table The food was amazing, quality and taste was excellent I can’t fault the service we had from Tash and Sam they were very polite and friendly, they asked if we had allergies Tash and Sam made sure our experience was a good one Tom the manager was really great to talk to and had time for us I recommend The White Horse

Tash, Louise and Louis were great tonight! Great staff and amazing food. Come here every week !!

The food was so good , very much recommend the Dirty burger and Chicken burger ! Tash and Louise were great!

The food was absolutely amazing and Tash and Louise were amazing staff, Thank you for everything. Will come soon!!

Tash took such good care of us.

tash was a great waitress, brilliant service, creds to louise as well! thank you

Decent place to have a pint on a sunny afternoon. Opposite the village green and a short walk to the station. Excellent.

Lovely place to come to the service and atmosphere from the staff is always positive and welcoming, special mention to Paul, Fraser and Courtney.

Catherine was absolutely lovely, very helpful and kind. She checked on us multiple times throughout the meal - service and food was amazing.

Food was great. Excellent service by Tash

I'm afraid I'm not overly impressed. It looks good and has a lovely outside area and inside is pretty good too. It has a car park which is a bonus. The food and drinks are too expensive particularly as the food quality is not great. I have visited more than once before leaving this review because I believe anyone or anywhere can have a bad day. The pub is part of the Mitchell and Butler group which in my experience has varying standards. The Horseshoes in East Farleigh is part of the same group and in the same sub group too and we have always had good food and service there. If you like Bearsted , and we do cross the field to Oak on the Green for a far better experience. Visited on 21/07/2024: Sadly this pub is no better. Sat outside for a drink in the evening. The tables had a great deal of glasses and empty snacks packets that must have been waiting to be cleared for quite some time. There really seems to be a lack of attention to detail. There were also some dubious characters there who were loud and swearing gratuitously using very strong language.

Great night , although it was busy we had great service and lovely atmosphere. Would definitely recommend. Abi looked after us all evening and was exceptional.

Abi was really helpful at serving our family, it was a big group and she was really on the ball, really accommodating and overall lovely experience

Such a lovely pub ! Great food, big up the chefs. Great atmosphere and staff. BASH !!! Your welcome Tom x

I can’t fault a Sunday lunch at the White Horse - staff excellent Paul (behind the bar) Charlotte serving us Courtney front of house birthday later in the month and on. Sunday I will be taking the family 👍👍

The service was terrific , with a friendly staff(especially Charlotte ) it’s a little lovely place to catch up with old friends, the atmosphere was regal and classy, recommend.

Booked a last minute lunch. Tash was a very attentive and friendly waitress, the food was yummy and the long island iced tea made for a great dessert! Will be back

Tash was great she was really attentive and couldn’t have done more for us!

Great pub with friendly staff! Thanks Tom who made our dinner so special!

We had a great evening with friends and enjoyed the food would recommend

Very nice family meal, tasty food and great service

We came for a family dinner and everything was amazing. Staff were great and food was very tasty. Excellent service and lovely team!

Tom!!! 10/10 highly recommend this pub!!!

Lovely pub with great food, a wide range of cocktails and the staff are always so friendly. Would definitely recommend if you’re looking for a hearty meal or a great place to drink with friends.

Really Really expensive £14.50 for a pint and Gin and Tonic .. AVOID

restricting time limits 1 hour and 20min!! to eat 3 courses, not communicating this, i understand times limits on busy days but this is totally unrealistic. wont recommend and wont be returning

My niece booked online for table for 3 no stairs etc because of my disability. However when we arrived this not the case. Instead table was upstairs which was totally unacceptable. After some time they showed us few tables with high seats, again unsuitable. Although the staff tried their best they got manageress who offered seats in quite shabby area which in no way should have been offered. In the end they put 2 small round tables together where we eventually sat down after some time. The waitress was very helpful although service quite slow. The starter was OK tho tepid. The 3 main roast beef arrived dinners arrived tho again rather tepid and had to be returned. By this time we were really annoyed. When Bill arrived the 15 pound deposit failed to be returned.arrived at 12.35pm and finally. Fed up with having to write this review although in the end, and being totally fed up with the whole episode, the only good thing was we never had to pay for horrid experience.

Pre booked a table with room for a pram - had to go up two sets of stairs and then push the pram into the corner (though, the pram did fit). Staff very attentive throughout and very kind. Food was a little hit and miss. Starters were incredibly light and flavours all worked. Ordered an Italian linguine dish which was covered in sauce.. Tasted like a sweet chilli sauce, rather than garlic and chilli oil, as described. Chocolate Bombe dessert was amazing, poached pear dessert was a little tasteless and pear was a little crunchy (needed to be poached for longer).

Lovely lunch time with friends at The White Horse . Delicious food and excellent customer service from our waitress Charlotte

Took a friend to The White Horse for lunch today. Beware if you order from the lunch menu as it's not possible to order a main and then add a pudding, even though there is a price for 2 and 3 courses on the menu. The manager advised that it's not possible to add a pudding as it upsets the stock system! Expensive food and distinct lack of atmosphere in the pub for a Friday lunchtime. I won't be returning.

Drinks outside in the sun looking over the green. Worth a visit.

Stumbled crossed this beautiful, quintessentially British pub based just outside Maidstone (lovely village called Bearstead). Stopped for a few drinks and some lunch - great service in a lovely country pub. Would recommend for a pub-lunch (great beers and wine on offer too)

Lovely ambiance inside the pub, service was professional and friendly and the food was really delicious. We shall return! Highly recommended.

One of us ordered a sandwich off the lunch menu separately without committing to two or three courses as the menu states you could but our waitress said we couldn't as it confuses the machine/system. Couple of us ordered the chicken sandwich. It was very bland and on the small side. The chicken was dry. Some sort of garnish would’ve been nice Fish cakes were average at best. Fish and chips were very good. Service was good but the food took a long time to come out. It wasn’t busy at all when we ordered plus a lot of other customers that arrived after us were getting their food before us. All similar dishes to what we had ordered. One of our dishes came out a lot later than the rest. The waitress did apologise and explain the chef had cracked the egg yolk but a couple of us had finished our lunch by the time it arrived. Altogether, a disappointing experience for the prices charged.

Generally good, should remember to serve you what you what selected and stated on the menu

⭐️Having spoken professionally to Charlotte S this evening, assistant manager, ( very helpful i might add) ( Saturday 11th May), about 2 of her staff members poor attitude's. A rather unwanted long conversation with Charlotte, about 1 employee alledgely was a Trainee (how are they identified ?), taking our simple order to get it wrong!. Charlotte's aware of both employee's descriptions. Provokingly accuses us outside in front of your customers of being abusive, then decides to ban us because of employee's mistakes!?. Seriously. To say wer'e annoyed is an understatement. Truth of embarresment having got a simple order wrong. People management skills required. Reflective of some of previous reviews, we thought we'd give the benefit of doubt... How wrong we were: Progress invite ⭐️⭐️⭐️⭐️⭐️ Moving On: After a fruitful, attentive discussion with Charlotte (Am), warmly invited back, Tom (Gm), its astronomically clear the vision they wish to produce. After appropriately replacing a nuisance former staff member, the atmosphere is really professional and keen. Utterly reccommended. Gemma, supervisor such a personality. You guys are a real pleasure:-)). See you again soon. Things happen for a reason. Go in, try, say hi. A real friendly bunch.. Be Proud Of Yourselves For Your Pride. 5⭐️⭐️⭐️⭐️⭐️.

Service was amazing and it was a Saturday night. Staff are really friendly and helpful and the food was served timely and was delicious. Special mention to our waitress Gemma who went above and beyond.

Gemma was a lovely server, great food and quick service

We had Gemma as our lovely server, the food was brilliant, service was impeccable and we overall had a lovely experience. Will definitely be back!!

Stayed in a nearby cottage for the night- spent the afternoon in the garden overlooking the green - lovely cocktails. Then back for dinner the same night. Had the lunch menu on our last day. All food was tasty and great portion size. Young lady working friday lunchtime - great service.

Had a wonderful Saturday night being served by Tom on the bar ,really welcoming and went above and beyond in helping those in the party hard of hearing make their orders giving some great recommendations in the process

What a lovely, homely place. I'd definitely recommend the White Horse for a perfect family or group outing. The service is exceptional. I was especially pleased that Tash, our server, ensured all our orders were correct to the letter and maintained a warm and charming attitude throughout. She made my nieces feel exceedingly happy, making it a perfect evening out. I look forward to visiting again soon.

This was an amazing experience. The food was lovely and it didn’t take long. It was particularly a wonderful experience because of our lovely server Tash. She was kind and made sure if we didn’t receive anything, she would go and get it for us right away. I would definitely recommend especially if you have Tash, as she is very well mannered and a lovely girl to talk with.