The best restaurants in Horsham South East

we had a really nice meal from papa pizza, have been ordering for around 2 years and nearly always good can't complain. Pizzas are lovely and the wraps are value for money

Booked a table for 6pm, got to the restaurant and it was clear no table had been set up or even saved for us(giving walk in customers priority, as witnessed a few weeks before by the same manager) so no point in booking a table. Out a table set up upstairs and then forgotten about. We had to go ask for our order to be taken. Food didn't arrive for an hour and at this point we were going to walk out!!! We get it, it was busy and this sometimes happens but seeing the same manager giving tables away to people who haven't booked and it was obvious that they didn't have enough staff but we're willing to fill the restaurant up just to make money. The waitress was great but the management need to take a look at themselves and helping the staff make sure everyone has a good service. Won't be going back for a long time and if it's clear they have given our table away will walk away. Food was good when it did turn up.

Well it was rammed and there was no room to move. As a standard weatherspoons floors were sticky and chairs half broken. The tables were also sticky too and the menus were disgusting and needed re done There was no staff in the restaurant to clear tables so they were left for over an hour with empty plates and glasses it was absolutely filthy I would never go back the only thing that was good was the price Food was like warm and sparse if you would like to get drunk quickly on a budget in a filthy place best place to go 👎🏼

Phoned to ask to speak to owner or manager but was refused to give a name ( said they didn’t know who name of either was) I then phoned back and told same, I was put on hold for 10 minutes then answered and hung up, I was polite and courteous at all times, I have used this take away service for years and after this service will not use again, this is a lesson in how to loose a historic customer. Good food but with severe competition they seriously need to improve on atrocious customer service. I won’t be returning , Shame on you !!!!

slowest operation in town, foods ok but seriously dont come if you are in any rush. Loafs of staff doing nothing, Really regretted visiting

Pleasant enough as far as the 'garden' aspect is concerned although not sure if it was an intentional play on words when observing a sign stating: "Bare with us as our Christmas tree delivery has been delayed", so much for modern day education, faulty Spellcheck or as mostly the case these days staff for whom English is not their first language. As for the café the indifference to customers is as bad as ever, bordering on arrogance because nothing has ever been done about it by those responsible. The service is slow with staff seeming to enjoy operating at a gentle pace that suits themselves, pausing to have little chats with each other & often content to engage in a long conversation with a customer, all the time working hard to avoid eye contact with the usual long queue of customers. It's the indifference that is so overwhelming. The staff need replacing as I suspect they have done the job for too long & imagine they have earnt the right to do as they please. The breakfasts are fabulous but my lasting impression is that I have to pay a price, not for the food but to have to endure the dreadful service.

Horrible slimy strawberries and hard red blackberry on pancakes wrong coffee latte not cappuccino, not a good experience

Met my family here today for coffee and lunch. We were not permitted to sit on one of the three long vacant sofas inside to avoid the rain outside. We therefore decided not to have proper lunch. Sitting outside, one toasted sandwich, two milkshakes, one coffee and tea cost me well over £30. My French is very good but to describe my Cheese and Tomato toasty just in the French language was absolutely ridiculous and PRETENTIOUS. The person who took our order had no sense of humour and could not have cared less. Owners of this place please note, the most important asset a company has is its staff - and yours looked so overworked. I will not be returning to your plush sofas which customers are not allowed to sit on!

Great food and service Very tasty food and a good price . Friendly staff 😊 Will be back for some more

Delivery took 2 hours. They should have told us that and we would’ve ordered from somewhere else. There are plenty of competitors in Horsham. Food was average at best.

Called in while house-hunting in Billingshurst . Thought it was brilliant - warm welcome , fantastic bacon sandwich and yum yum , great coffee. Good value

The food was appalling. The kebabs were overcooked and like charcoals , the bags were leaking when we got them home that contained the food . The person serving and cooking was miserable, unfriendly and grumpy. All in all , a terrible experience. Avoid

Second time I've been in since the latest takeover by a regular of 20 odd year. Said owner basically stuck on his laptop at the bar ( maybe I'm wrong ) if I'm right as he was telling the bar staff what to do a simple hello would go a long way. To get to the bar to play pool we had to walk through the lounge disturbing the music as the bar door was not open. If your a real ale fan don't bother its average Guinness or john Smith's. Gutted as when I read in the Echo a local of 20 year was taking over I thought it would make all the difference. In a positive note if you want a private function it should be spot on with the new partition.

Visit was marred by a very rude member of staff , I have unseen disability, she was rude and sarcastic added to a lazy ignorant manner , I will not visit again

The last 3 times of going through drive through, we either haven't recieved some items or they have put in the wrong items, ie double quarter pounder with cheese, got a single. Actually heard another lady ask the other day to, is everything correct as last time she had the se issues!