Based on 11 opinions finded in 1 websites

Based on 11 opinions finded in 1 websites
Nº 329 in 351 in Horsham
Nº 69 of 71 Other cuisines in Horsham
Opinions
All I can say is that the coffee shop was dirty and the loos even worse!! Terrible Ditto Ditto Ditto Ditto Ditto Ditto Marilyn C
Marilyn C . 2024-12-31
MORE AT TripAdvisor
Very slow to take order. Lots of huffing and puffing while making it. Sorry we came into a coffee shop and asked you to make us a drink! Majority of tables covered with crumbs. Toilet in a poor state. Coffee was ok when it arrived.
Caninecaper . 2024-03-24
MORE AT TripAdvisor
Great coffee great staff always courteous nothing ever an issue...even when short staffed they go above and beyond
sheila b . 2022-09-07
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Very rude staff. It was like we were an inconvenience to be asking them to make a drink. We won't be returning. Lots of better independent places to go to in Storrington.
kateallan23 . 2022-04-11
MORE AT TripAdvisor
Hmmm... coffee was good, cake was good, service was a tad slow, but courteous, but the area manager has come up with their own ruling on covid seating arrangements, you can only have a maximum of 2 people sat at any table, so go in as a family of 3 or more you're going to have to split up even though they seem to have plenty of closed-off seating to one side (enough room for at least 3 families of 4).
Travel731037 . 2020-09-27
MORE AT TripAdvisor
Great to have a Costa in the village. Although small it has all the regular features of a bigger one. Love the coffee here!
Wendy T . 2019-10-08
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My family have always enjoyed the smoothies / creamy coolers in Costa but on the last visit the staff refused to use soya milk for their creamy coolers This was on the grounds that they would have to use too many blenders Hugely disappointed
IndigoSkyes . 2019-03-01
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Basic interior decor and furnishing. Limited selection of food, mainly snacks and sandwiches with some cakes. Expensive. Not good value.
FJJ111 . 2019-01-30
MORE AT TripAdvisor
You know what you'll get at Costa before you walk in the door and this is no different. The coffee is made to (I'm sure) pretty standard Costa recipes and it's fine. There's a selection of cakes, etc., the staff are helpful & friendly although probably a bit too busy at times to sweep the floor. No problems.
Peter M . 2018-08-07
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I have been to Costa in Storrington several times. Always been served by professional staff Sometimes the service can be slower than others but they are happy to oblige with different dietary needs etc
IndigoSkyes . 2018-07-08
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This restaurant adjoins a Waitrose supermarket with a car park that is reasonably priced. On a sunny day, soon after its opening, we were pleased to sit outside with our dog. We do not like dogs in restaurants (other than guide dogs) and we therefore did not take advantage of a later development of encouraging dogs into this Costa. Pleased to see that on a visit today that policy had been changed and dogs are no longer admitted. The restaurant has the official five star food hygiene rating displayed. For us the presence of dogs in a restaurant somewhat offputting in terms of hygiene and may well cause problems to those with allergies. Service was friendly and we were invited to read the official Costa policy on dogs in their food premises.
Worldlife . 2018-04-12
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668 Opinions
Disappointing. I have not even been to Koffie and the service is appalling. My sister tried to arrange my Hen Do at this establishment, there is no direct phone to contact Koffie, you can either text, voicemail or email, it is a very impersonal service. The owner takes over a week respond leaving you anxious, we had a large booking and obviously wanted to make sure everything was going to be perfect as it was a special occasion. The owner showed us no accommodation or rarely acknowledged our concerns. We ultimately cancelled our booking as we felt the Hen Do was going to be disappointing if we had it at Koffie . The owners response us cancelling was that, our booking was a usual booking and her responses and time spent towards us were appropriate. This translates to us, as we didn’t hire the place out for £1500 we were not deserving of her time. Poor attitude, poor communication and not business minded; they have now lost out on a large booking of 16 people because of this. As well as the recent reviews scream alarm bells.
305 Opinions
It so happens when I have a free coffee to claim that they’ve stopped doing the cards. Say to use the online system and start again “sorry”. 9 x coffees bought for no reward. Won’t be returning
325 Opinions
Me and my partner came here on a late Sunday afternoon, the service was great and the gentleman who works there provided 10/10 service. The food however was questionable. We had an Indian meal, the garlic naan and popadoms were okay but when it came to the chicken tikka masala that my parter had, it tasted like tomato soup and it smelled like burnt tomato. My korma was spicy and I’m not good with spice so that’s the whole reason why I get the korma. The samosas we got were also spicy when they’re not meant to be and it was literally just stuffed with onion. No other vegetables. I tried to go to the toilet (the main word in this sentence is tried) and there were 3 stalls. All which had no loo roll. I even tried to get some hand towels from the dispenser but, again, no paper towels. I decided to not even go for a wee and waited until I got home. The floor was sticky and the bin was over flowing and looked like it hadn’t been changed in 3 days. All in all, was not a great experience considering we paid £50 for 2 meals and 2 drinks. Won’t be coming here again sadly.
111 Opinions
1678 Opinions
Very very bad, low quality food, ordered a cheese burger, the meat is very low quality and the cheese was disgusting. The chicken wings were also horrid. There are Michelin star squares from previous years on the outside, they are so far from this they need to take them down. I spent over £20 and all I ate were the chips. Avoid!