Esquires Coffee House in Horsham

Usually only stop here when walking the dog but staff always very friendly

Friendly staff and the coffee was good. The cheesecake was really nice and service was quick.

great staff im here weekly . thank you tilary and management. great coffee and pastries

This coffee shop has been updated and does more food, ice creams and drinks. Great to sit outside too. They also provide gluten free meals and cakes.

Had a bacon bun with a flat white was absolutely delicious. The bun was fresh as if it just came out the oven.

Great coffee and good variety of snacks and sandwiches. Excellent service from the waiter who looked after our (unexpected) group of about 12 people this morning...thank you!

Friendly fast service and excellent coffee. Also pleasant outdoor seating.

Popped in with a friend recently for a quick drink and bite to eat. Service was fast and efficient. My friend and I both have food allergies and they had a good variety on offer to cater for people like this. Delicious cake! Highly recommend.

A pale of its former self. The milkshakes I just had was £5 and had the consistency of milk with added syrup. A £5 smoothie my partner had, wasn’t blended properly and had too many large chunks. Wouldn’t mind the price if the quality matched, but we feel ripped off.

Great staff and amazing food and drinks

Reasonable food but dreadful service. We were given the wrong sandwich and although we specifically asked for the food and drinks to come together we had eaten the sandwiches with no sign of the drinks. Absolutely no service from the staff.

Overall, a nice, lovely cafe. I appreciate the lunch options available there as well pudding. However, the avocado and halloumi sandwich was a little bit ‘tired’ as it seemed like the toast was on the windowsill for three days, doesn’t feel fresh. The caramel shortcake is one of the best I’ve got a chance to try though. As far as the customer service goes, the lady at the till was polite and quite friendly- so no complaints with that. The cafe is located in the vicinity of the necessities, including Sainsbury’s, Swan Walk, Remembrance Park, plus, it has a few places outside to enjoy sunny weather.

On the day I went, it was a lovely sunny day so it was nice to enjoy my coffee and cake sitting outside people watching

The food is decent. Nice cozy place. But my main problem is how slow the service is. I ordered a cold sandwich when it was quiet and it took them 9 minutes to put it on a plate and bring it to my table. Additionally the tables aren’t cleaned and regularly. So, you have to sit on a dirty table full of crumbs until someone comes by and cleans it, which is when they bring your food. And have a mentioned it’s pricey aswell. The money you spend doesn’t get the service you would expect.

Very nice place! Food was good. Bear in mind very pricey. Staff were decently pleasant.

Popped in for coffee and pastry (Portuguese tart). Reasonably priced, lovely coffee plus they had alternatives to dairy milk. Lovely, happy staff too.

This cafe has the best coffee and croissants in the city!

New owners have improved the place inside and out and whilst it is not the cheapest in the town the coffee is very good. It would have been 5 star if I hadn’t had to remind waitress two weeks running we were waiting for toasted tea cake.

The coffee is great and a great selection of nibbles. The staff and the location are superb, in my opinion far better than anywhere else on the high street! Lovely outside seating in good weather.

Came back today and what a difference, coffee and sandwich good quality. Nice to sit outside in the sun. Staff helpful and friendly. Service was slow, overpriced. We ordered two coffee’s Cappacino and latte, both very weak and no flavour. Doors don’t shut properly leaving the tables close to the exits cold and damp.

Coffer and cake excellent, a little expensive for the cake, but excellent nevertheless

A nice little place let down by the slow service and cold food. I sadly ended up with bad food poisoning from a full English.

So much better after refurbishment. Food is good and service very good. Decent coffee as well. Looking forward to sunny days and sitting outside again

Great Cafe in a pedestrian area, close to shops but lots of space indoors and outdoors. There’s a sunny side and a shady side. It also has cover from the rain if you like to sit outside. It’s clean and serves good food and cakes etc. Really nice coffee too. The best bit is though is the friendly service and atmosphere.

Checked website for opening hours. Planned a team breakfast meeting to find closed at 08.30. Website advises opening at 8am. Extremely disappointed.

We had two previousiy prepared cranberry brie and caramelised onion paninis a hot chocolate and a latte. The drinks came first well presented but cold got them replaced. Then the food came out wich was awful. Paninis were soggy and hardly cooked. We asked for them to be warmed through which they did but they came back like concrete. Will not be returning.

Very friendly, allowing us to take our dog in. Coffee was excellent. There is plenty of seating. Tempting range of snacks, cakes, and hot food. A member of staff came over and said hello to our dog and offered a dog biscuit. I cannot fault this branch of Esquires, and I highly recommend it.

Beautiful cafe, friendly staff, fast service, clean. Enough space for push chairs and wheel chairs, accessible doors and toilets. Enjoyed reasonably priced cheese and ham melt today, served with crisps and a small salad. Tasty. Thank you.

Great coffee freshly brewed, always busy due to it's sunny location.

really nice place for a coffee. great location and great seating inside and outside. the coffee and hot chocolate taste good dog friendly.

Friendly staff. Coffee very good and so us the food.

We try to avoid the usual coffee chains, so we were delighted to see some vacant tables at Esquires. I now know why. Staff were very young and mainly a bit under-prepared. Many tables were left uncleared and the place felt a bit shambolic. We ordered two coffees and two bacon rolls. The price was ridiculous, with sachets of unbranded catering sauce being charged at £1 each and an extra rasher of bacon coming in at a ludicrous £1.75. If this was home-cured free-range bacon from a local farm, then it would still be expensive, but for a rasher of flabby, cash and carry bargain bacon it was extortionate. The bacon rolls came inappropriately quickly and we could virtually hear the ping of the microwave as they were clearly nuked to order. Coffee arrived after a long wait and a nudge to the Barista, who appeared baffled by the ordering process. Other people were also asking where their order was and we saw a waiter carrying the same meals around for what seemed hours before dumping them on a table. Outside tables must be sponsored by Benson and Hedges as nearly every one was occupied by a heavy smoker. I don't blame the staff – they were clearly minimum wage kids doing their best, but it was an absolute shambles.

Nice friendly coffee shop, although spoukt by too many dogs inside....

New and much improved. The decor the atmosphere and the whole vibe is much better than the sorry excuse that this place sadly became. I hope the new improved cafe goes from strength to strength. Not the cheapest coffee but it’s now a nice place to be again! Update Feb 2024 Still a nice place for a coffee but their system is so slow. Even when it’s not busy you get a table no. to wait for your coffee to be brought to you. Yes even for just one coffee! Staff often look bewildered and scared, they are friendly but wouldn’t last in a really busy place.

Every time I’m here it never fails with amazing quality food great service, all the staff are always so friendly and welcoming and the best coffee in Horsham hands down, my most loved cafe in Horsham. Couldn’t recommend more

Came here and had a hot chocolate... it was chocolaty and hot! It was a nice sunny day, so I took the opportunity to have a seat outside, in the sunshine! As usual... my wife kept belching and making a fool of herself... you just can't take her anywhere!🤷‍♂️ Despite my wife's lack of manors, I would look to return... if they'll let me!?

Nice little cafe and some great choices for cakes and sandwiches.

Went into Horsham today. I like the ambience and the staff are friendly. Thought I would try a toasted teacake and coffee. The teacake arrived and it wasn't just burned on top (we all know how easy it is to burn the top section) but it arrived charcoaled and incinerated. "Oh you don't like it burned" was the comment "some people do" So can you imagine it at the till? "How would you like your teacake? Slightly toasted, blackened or incinerated?" I really don't think so. And yes it was changed but why serve it in the first place?

Amazing place, delicious food and Friendly staff .. 100% Satisfying place...

Great warm atmosphere. Terribly slow service with mistakes and the coffee is too weak and milky. Disappointing

Fabulous place and super friendly staff. Keep on smiling! Great location and so spacious. Thoroughly enjoyed my HUMUNGOUS breakfast with a generous free mug of tea. Previously also enjoyed a meatball panini. Most definitely shall return.

This is our first visit since the re furb. Clean tables, friendly service and my wife was pleased with her large cheese and mushroom toastie with a side salad and crisps. It was £6.55 but large enough and tasty enough to justify, very filling. However the cakes were pricey, around £3-£4.50 which I though was expensive along with coffee at between £3 to £4. You can find cheaper places in Horsham and if they took a pound off their cakes and pastries in particular, this could be a winner

The coffee was nice but the sandwiches and cakes were pricey.

Whenever I'm in Horsham I come to this place for a Mocha. Soo nice.

Nice hot chocolate and a lovely location

A lovely coffee shop, dog friendly, just up from Sainsbury's. My first visit but won't be my last. Only had a double espresso but it was good coffee. Good atmosphere, everyone looked relaxed and staff were friendly.

Had an amazing experience! I ordered just a toastie with a very reasonable price, and it came with a whole meal with salad and side too. The service is really quick too and I love the atmosphere! Would definitely come back :)

Looks much better than before and the positive review ends up here. All the tables were completed packed with piled dirty dishes and cups from previous customers and when asked politely to a member of the staff to clean our table we were greeted with a smirk and very poor attitude. Not impressed with the team, dragging their feet and just watching the dirty plates pilling up higher and higher, completely lost where the ordered food would end up. Order a latte to have in, ending up with the drink on a take away plastic cup. When asked why, one member of the staff was kind enough to let us know that had run out of cups. I wonder why, just looking to the other tables... We got up and left this sh#t hole. I'll stay away from this place as the plague, I´ll spend my money elsewhere.

The refurb is great and the fact that there's more than 1 vegan option but went in today since reopening to have a tea and not sure I would go back. Green tea didn't have much flavour and the pot was only half full, plus waited around 25mins for it. While waiting, I watched the staff and they were all generally slow and at times not doing much even though there were tables piled with dirty plates and people waiting for drinks. I have worked in a cafe like this and this team were allover the place . The most worrying thing was watching multiple staff touch the rim of cups, the person making drinks and then a different person who was bringing them out, who had been moving from the till, to dishwasher to possibly prepping food. On the way out we saw the person who was making the coffee blow his nose and then start touching stuff behind the counter. I'm not a big hygiene freak but it a big issue having so many people touch the rim of your cup especially when their not cleaning their hands

What a pleasant surprise! Friendly staff, tasty cake and tea and very enjoyable new atmosphere. Well done for bringing this place back to life.

Apparently under new management, went to check it out today and will definitely be going back in the future. Fresh cakes, lovely atmosphere.

Nice to see it all done up looking good and lovely and clean

Must improved refit having worked her last summer it's so nice now looking and feeling like a coffee shop. Staff seem to still be getting used to the place but from what it was it's much improved ❤️

Took ages to be served, sandwich arrived long before the coffee. Eventually when coffee arrived, like warm. Had it replaced with pleasant attitude but had to go looking for the replacement and my husband had long finished his. The replacement was a little warmer, not good for price paid.

The site has undergone a complete transformation and is unrecognisable. It is now under new management who have clearly spent a fortune on a stunning refurbishment of what was a very tired looking establishment. They have also revamped the food menu which is now all made fresh on site and the staff were really friendly and courteous. Drinks and food are delivered to your table rather than having to stand and wait at the counter. I had a coffee, panini and cake all of which was delicious. If you haven’t been for a while it’s worth taking a fresh look at this landmark coffee shop in the centre of town on the Forum.

Absolutely shocking service. Ordered a coffeee when quiet asked for sugar and told Over there! Was very quiet but still completely Disorganised, will not return or recommend.

I enjoy sitting outside people-watching whilst drinking my coffee. I visited again today (June 2023) and sat outside in the sun. Good, and large, coffee and probably the best Danish pastry I've ever eaten. Afterwards I thanked the chap. Seems they bake their own cakes as he said that my Danish had only been out of the oven for 10 minutes when I ordered it. I'll be back for another sometime.

It is not as nice as it used to be. They seem to also leave milk out of the fridge!

Very nice cafe, nicely situated. Good outdoor seating. Lovely staff.

Like others have said, it's not the same anymore. Had to get our own chairs and tables to sit outside and inside looked like it could do with a spruce up/clean. Windows were very dirty. Food on floor. Not as it was. It was our " Go to" coffee stop in the summer and cosy winter days, but maybe not now. If someone gets their finger out, it could be a little gold mine.

Maybe it was the time of day, very little in the way of cake selection, poor gluten free selection, so poor i couldn't find it, maybe new staff, service was SLOW

Esquires coffee Horsham used to be great, not now, staffed by youngsters who are not fully trained by the look of It, I'm sure they are doing their best, I E mailed head office about the disabled access or lack of, the electronic doors have not worked for many months possibly a year or more, as yet I have not received a reply, from other reviews It sounds like there has been no food hygiene training, hardly any customers were there, so the word has got out, such a shame.

What is happening to the Horsham Esquires? We have been customers for the last five years and now the service is awful. Bring back Abbie who was the best Barista ….. or even Dean The current so called manager has NO CUSTOMER FRIENDLY ATTITUDE. Twice over the last week no croissants or pastries at 9.30am and limited other food. You will loose a lot of customers with this attitude.

I think hiring inexperienced teenagers may be cheap, but they don't provide the service required. Handling croissants with bare hands, leaving the tables uncleared, debris on the floor, locking the door at 3pm, and being asked to leave at 3.20pm so that the staff can get away by 3.30pm. £3.10 for the tiniest cup of flat white in history. No, I won't be coming back.

Not the best experience, it took about 20 minutes to be served a cappuccino and hot chocolate,and both were just warm ,service is really slow,staff appear to be all teenagers ,we chose a seat and table outside but the area was littered with fag ends and crap,doesn't seem to be an area that gets cleaned, I wouldn't recommend this place .

Unfortunately this place has gone down hill - amazingly charged £6.60 for two herbal teas. Wasn’t even a pot - just a teabag in a mug. Place seems tired and staff overstretched. Tables appear grubby and plants uncared for. Shame as it used to be much better.

I am writing this review because I was actually horrified when I went in on a hot summers day to see they were selling 3 scoops of ice cream for £11!!!!!!!!!! What in their right mind makes them think that is an acceptable amount to charge. I recently went to a famous gelato place in London where people queue to eat their gelato and even they didn’t charge that! Esquires sell bog standard tub ice cream not gelato! Not okay!!!!

Used to a be regular customer at this coffee house but recently over the last year it has gone very much downhill. It's trying too hard with all the different options ice creams, prosessco lunches alcohol sales etc... The place has numerous dead plants, sticky floors, unwiped tables, cobwebs in easily reachable places.

I don’t know what happened to Esquires. It used to be the best place in Horsham to take the kids get a milkshake and then watch the kids play in the fountains (they got closed down just so the joy is sucked out of everything). It got taken over I presume, all the old staff who had been there for years left. Now it doesn’t know what it is, is it a cafe, a bar, a restaurant? Who knows. All I know is £11 for two milkshakes absolutely takes the mick.

Paid £2.60 to have some hot water poured onto a teabag, wasn’t thanked (barely acknowledged actually) and told the milk was behind me . Music is always awful- so loud, so eighties rock, and you can’t escape it anywhere . Everywhere seemed dirty and uncared for. Won’t be coming back

Visited on a Saturday afternoon but it wasn't very busy. Nevertheless, there was a queue, while the 2-3 school-age children that appeared to be running the place unsupervised tried to serve people. They obviously hadn't had much training - we were served slices of cake on warmed up saucers with teaspoons! Tables weren't cleared - customers were doing it themselves and the awful music was fairly overwhelming if you happened to sit near a speaker. Won't be going back.

I've been a regular at Esquires for a good year or so. I came in today and I have to say, what happened???? The atmosphere was off and not the usual happy vibe, the music was shocking (thought I was in a lift!!) and where were my lovely girlie's that know what I like to drink!! I'm so sad and disappointed....... somethings changed and its NOT GOOD!!!

Decided to give it another chance today after a couple of average visits but this was the worst. Forgot one of our two drinks when it came to the order. Ordered a milkshake which for the price was very watery and disappointing. A few of...

Amazing every time I've been there. The coffee is amazing and I'd recommend a gingerbread latte. One of the few places that does it all year round. The staff are friendly, quick and they have a great outside area for smokers. Music is always playing and it's a great place to chill and people watch. I'd also go for the sausage roll it's great cold or heated up. They even offer blue light discount!

Lovely coffee but having to queue for 25 minutes to get it is not acceptable.

Amazing coffee shop with friendly staff - worth a visit if you are in the area!

Held an event at Esquires on Monday evening and it was great. Attentive friendly staff and great food all combined to make it really enjoyable for all that attended - would thoroughly recommend

This was the place to drink coffee on a sunny day, with tables and chairs outside on The Forum. In colder weather we used to sit indoors, where it was cosy. Today it had all changed! No decaff coffee and a hefty rise in prices. Indoors had an unkempt appearance. We didn't stay.

Cute, vibey and pleasant, with great and lovely staff to compliment their lovely coffee! Atmosphere is what seperates this coffee shop from any other around. Will forever come to this coffee shop in Horsham! 10/10 experience at all times!

Great coffee , friendly service but a little on the expensive side.

Ordered lunch for two via Uber eats with Esquires. The sausage and egg roll came in the smallest bread roll I have ever seen with a single sausage cut in half and spread across. The bread roll was rock hard and inedible. The scrambled egg came in a seperate pot swimming in water and was completely unappetising. The other sandwich was a chicken supreme which was not filled with much filling and was quite bland. At £6.50 for each it doesn't even come close to that value and was very disappointing for a place we had heard good things about. Last time we order or visit Esquires.

Ordered the full English @£9.50, received half cooked sausages, anaemic hash browns, mushroom was completely raw, as was the tomato. Complete rip off!

Coffee and food generic and OK, but staff are sometimes robotic and impolite which makes for an unpleasant visit. There is so much competition why not go elsewhere?

Coffee is good but food is expensive

Service was very slow today, usually its acceptable, ordered Tea and cake plus milkshake and chose to sit outside,what really got me though,the table was filthy with the remains of the previous customers drink,and litter with cigarette ends on the floor,put me off completely, I...

This was our first visit to Esquires. I have to say that all round the food was fabulous, fresh and the coffee was extremely good. The Baked Turkish Eggs were outstanding! Very friendly staff, great service and a very pleasant place to sit in the...

Lunch was made by a lovely young man called Darrick? Freshly made eggs royale with salmon , delicious ! Our waitress Niamh was smiley and helpful , made a fabulous caramel latte too . All in all great experience.

Good delivered piping hot within the predicted time window, via deliveroo. Tasty baked potato, generous serving of cheese and beans with a very healthy salad. Can't fault it 👍

I’ve visited a few times in the last couple of months, and have tried coffees, iced coffees, cooked breakfast, pancakes, smoothies, milkshakes. It’s always been good and I enjoy being able to sit outside. There’s a lot of variety in the menu.

Lovely little cafe amazing outdoor seating and great options for food and drink. Wait can be long but defo worth it! Service was amazing and a lovely coffee made by a very polite young girl with curly hair, felt very welcome definitely recommend

Really lovely place and excellent service:-)

went in on sunday 18th was very busy which i appreciate but i was left waiting for a milk shake whilst 4 people who came in after me got there shakes and smoothies i asked the lady with dark curly hair where my drink was as i was waiting an age so much so my flat white was now luke warm she wasnt impressed finally got my shake just put in on desk and walked away no apology nothing very rude woman bad customer service i did use cafe 2-3 times a week no more i shall go back to other coffee shops now where at least you get a smile!!!

Need to work on your till service. So slow and chaotic to order every time I’ve visited.

I use Esquires horsham often for coffee, unless there is que as its often very slow service - however the coffee is great. I called in today to meet my wife for lunch, the service was slow but the staff were polite and trying their best,and that's all anyone can ask. We chose the all day breakfast as it looked good with beautifully poached eggs and quality sausages - we got overcooked scrambled eggs and sausages that would be served at a poor roadside cafe - therefore I would not choose this option again. I would have prefered to have sent this review directly to the shop, but i did not see an option.

Lovely, friendly coffee shop - good location with great coffee. New outside seating area - perfect place to meet friends. Staff friendly and tables beautifully clean, highly recommend.

The venue offers amazing cocktails, freshly prepared/ cooked food within store, and a polite team of hard working young people. The rustic Italian theme with a large outside area to sit whilst enjoying the sun is perfect for taking a break in between shopping. A great asset to Horsham town!.

Had to wait nearly 50 mins for lunch. Embarrassingly over priced, service was poor and when the food finally arrived it was not worth the money. Very poor

Overpriced, poor quality produce and service. Food takes an age, staff completely disinterested

First time here and I have to say it was great! Lovely coffee (comparable to my favourite, larger high street chain) and a delicious, warm cinnamon swirl. Will definitely be back again...very soon!

Amazing drinks and a good selection of food would highly recommend