The Crown Pub in Horsham

Came here with my mum for her birthday dinner, very enjoyable meal, staff were very attentive and friendly. Will definitely be back and recommend. Thanks crown team

OMG I love this place! I spend every single Thursday here doing an awesome quiz ran by the Witty Paul J! Cant wait to come back next week!

Ordered drink and food and had to wait a full ten seconds for drink to be delivered Great staff and landlady Definitely recommend this establishment

We were kept waiting almost an hour for our food so got a refund and left hungry, kept asking how much longer they weren't truthful, very disappointed.

Popped in for a couple of pints, didn’t expect kids running around, very cold too😬

Great night out staff very helpful and made to feel welcome .. atmosphere just right. New General Manager doing a great job 👏

I booked a table for 10 people for my dad's 80th birthday lunch. They were very accommodating with allowing us to decorate the area to make it really special. The food was amazing and the staff were exceptional, the whole party had a fantastic time

We decided to do a last minute Valentine's evening. It was our first vist yo the Crown in Horsham. Shanon, the manager was very accommodating. It was a fantastic friendly atmosphere. No hassle and good recommendations. The food was really nice. We will definitely return. Thanks Shanon to you and your team.

Had a wonderful night and dinner at the Crown in Horsham. The Manager Shanon and the one other member of staff on the bar were very attentive offering good menu advice. We were a last minute valentines booking but made to feel very welcome. The food was good wholesome pub grub and couldn't fault what we had. The Crown manages to blend a traditional drinking pub with an eaterie and does it well. A great little venue which we will definitelyreturn too.

Staff is lovely, bouncer lovely. Drinks are cheap lovely ambience with cool music. and manager is cool. also love the quizzes and graham and shannon is lovely

Shanon and Graham were great, loved the food and great atmosphere.

Had so much fun here with my family! The manager even helped me play pool :)

Went here for a meal with my partner and kids. Food was lovely, very friendly atmosphere, quick service and the staff were all very quick and attentive.

Worst roast that I have been served up ever. The chef in the kitchen obviously needs some assistance as it was quite busy today.

We used to eat here regularly, but sad to say the last few visits have not been good, so we will not be going again. The menu is nowhere as good as it used to be, choices are much more limited, and a number of items are always unavailable despite being on the menu. On our most recent visit, it took three attempts to choose food due to dishes being unavailable. The service was slow, and they appeared to be short staffed. The food was cold when it finally arrived, not helped by the plates being cold too. We told the young lady who served us, she was very apologetic, and said the chef would cook us fresh meals, which when they finally came were still on cold plates and the food was only luke warm. Having been there just over an hour, we didn't complain again, we ate quickly and left. It's such a shame as this used to be a great place to eat.

Didn't have what we originally wanted. Changed to chicken, bacon etc sandwich. There was only two small pieces of bacon. I ordered the hallomi and sweet chilli jam flat bread. Order arrived. I started eating it to find no chilli jam or peppers in it. Questioned this with staff behind the bar. He asked in the kitchen and came and told me it was because they had run out of chilli jam, no explanation of why there was no peppers. If I had known I would have ordered something else! Overall very disappointed

This was a rare chance to get together with a few colleagues for a Christmas lunch. I’d booked well in advance just to ensure we’d get a table but the pub was almost empty, and sadly, lacking in atmosphere! The first thing I was told upon getting there was that it was a ‘reduced’ menu - which in essence meant there was pretty much nothing to choose from, not even a cheese toastie. When you’ve set yourself up for a traditional Christmas dinner, and end up with pie and mash, no, wait, to then be told they’ve also run out of mash so it’s pie and chips (which we then had to wait for about thirty further minutes for in what was essentially an empty pub) wasn’t exactly what was planned. Maybe a phone call or email may have been more appropriate beforehand to let us know that food was ‘a bit of a problem’ may have at least given us the opportunity to choose somewhere else. Overall, felt like a pub that just didn’t really care too much.

We came for Christmas dinner and it was lovely, had a very nice time. Very lovely atmosphere and appreciated the hospitality on Christmas day. Thank you

Actual hell hole! Booked and paid deposit for a christmas meal thing, they didn't use the deposit towards any food. Half the mains they didn't have turkey dinner, fish and chips etc. I just think couldn't be bothered. Kitchen closed at 7pm so couldn't get dessert. We booked for 6pm and they didn't tell us kitchen wad closed or would be closing wouldn't have eaten there otherwise! When I queried the deposit the guy behind the bar who was so rude said I wouldn't get my money back as we were late, bare in mind the only other people there were playing pool it was empty! Not surprised either, 2 of my group got there at the allocated time we chose, so actually we weren't late. Anyway the idiot behind the bar decided to refund it. The other guy did apologise after I outed how rude they were in there. It's probably the worse greene kind I've been too. Avoid it if you can and definately don't have food there, we ordered a scampi and chips, didn't even bring the peas out with it, got them after the main had been eaten. We were a group of 8, worse service ever. They could have made loads of money out of us if you didn't have idiots running it.

What a change in less than a week, came in with 8 friends for food and drinks, were asked to move table, even though we'd paid a deposit for the table reservation, when the food arrived it was cold, no cutlery, no condiments, avoid this venue

Starters completely forgotten No cutlery for ages after 6 out of 7 main meals arrived then not enough cutlery so had to wait again for missing cutlery Did compensate us but would have preferred better service

If I could give 0 stars, I absolutely would. Our team went to The Crown for our Christmas lunch, and it was an absolute nightmare. We paid a £40 deposit for 8 people, expecting a delicious festive meal based on the enticing menu. Unfortunately, everything that could go wrong did. Upon arrival, we ordered drinks and food, and about 20 minutes later, the barman informed us that they were out of turkey for the sandwich. Fine, no problem—I’ll go for the Christmas burger instead. But then, he came back and said, "Your group has ordered 4 burgers, but we only have 3 available." So, I reluctantly settled for a cheese toasty. Another 20 minutes passed, and the food started to arrive—if you can even call it food. My "cheese toasty" was nothing like the description on the menu. It was supposed to be a medley of mature Cheddar, Gouda, and Emmental, with béchamel sauce on toasted farmhouse bread. What I got was a sad, cold slice of basic Hovis bread with barely any cheese and an overwhelming amount of béchamel sauce, which made it soggy. The sandwich hadn’t even been grilled properly—it was cold before it even made it to the table. This monstrosity was nearly £8, and it came with a wilted side salad that had clearly been sitting out in the warmth for far too long. As if that wasn’t bad enough, my colleagues’ burgers were burnt to a crisp yet somehow still cold in the middle. The Karaage sticky chicken was slimy and unappetizing. To top it off, the water glasses had lipstick marks on them, the tables were filthy, and the toilets looked like they hadn’t been cleaned in ages. The bar staff did ask how everything was, but at that point, we just wanted to leave. Honestly, it wasn’t their fault—they were just doing their job. But the chefs and management need to seriously listen to the endless bad reviews. If you can’t make a proper toasty, then don’t offer one on the menu. And if you’re going to serve a festive menu, at least make sure you can follow through with it. This was a total disappointment, and I will never return. An embarrassment of a British pub.

If I could give 0 stars, I absolutely would. Our team went to The Crown for our Christmas lunch, and it was an absolute nightmare. We paid a £40 deposit for 8 people, expecting a delicious festive meal based on the enticing menu. Unfortunately, everything that could go wrong did. Upon arrival, we ordered drinks and food, and about 20 minutes later, the barman informed us that they were out of turkey for the sandwich. Fine, no problem—I’ll go for the Christmas burger instead. But then, he came back and said, "Your group has ordered 4 burgers, but we only have 3 available." So, I reluctantly settled for a cheese toasty. Another 20 minutes passed, and the food started to arrive—if you can even call it food. My "cheese toasty" was nothing like the description on the menu. It was supposed to be a medley of mature Cheddar, Gouda, and Emmental, with béchamel sauce on toasted farmhouse bread. What I got was a sad, cold slice of basic Hovis bread with barely any cheese and an overwhelming amount of béchamel sauce, which made it soggy. The sandwich hadn’t even been grilled properly—it was cold before it even made it to the table. This monstrosity was nearly £8, and it came with a wilted side salad that had clearly been sitting out in the warmth for far too long. As if that wasn’t bad enough, my colleagues’ burgers were burnt to a crisp yet somehow still cold in the middle. The Karaage sticky chicken was slimy and unappetizing. To top it off, the water glasses had lipstick marks on them, the tables were filthy, and the toilets looked like they hadn’t been cleaned in ages. The bar staff did ask how everything was, but at that point, we just wanted to leave. Honestly, it wasn’t their fault—they were just doing their job. But the chefs and management need to seriously listen to the endless bad reviews. If you can’t make a proper toasty, then don’t offer one on the menu. And if you’re going to serve a festive menu, at least make sure you can follow through with it. This was a total disappointment, and I will never return. An embarrassment of a British pub.

Went for a dinner on a rainy Saturday at 6pm, having been new to the area, we made a booking just in case. When we went in and told the bar staff that we had made a booking, the 2 girls made a look at each other and quite frankly made me feel really uncomfortable and unwelcome, no eye contact or customer service whatsoever. The young man serving us was good. We then went to order and at 6pm on a Saturday, did not have fish and chips and the chicken meal - third time lucky with steak and Ale pie which was fine but nothing special. The seating is mostly reserved with nobody having occupied it while we were there, and I would have to agree with the other comments here the music is extremely loud, feels more like a nightclub than a friendly pub. I see now why the other pubs were fully booked and this was the only option available. Safe to say we won’t be coming here again anytime soon - the one star service for the gentleman who seemed mildly okay to be there and the girls servicing the bar vaping outside.

Had a great evening in The Crown, great atmosphere. Also had the pleasure of meeting the new General manager who was very professional and welcoming. Great pub would recommend.

Stale beer, smelly toilets and the same bland uninspiring food they've shoehorned into all of their establishments. I don't really understand Greene kings plans these days. Make everything worse and charge more. Least there's a pool table.

This pub looked good from the outside, seating inside was comfortable but cold. We placed our order using the app. 45 mins later still no drinks or food. The table next to us was the same. They complained and the food arrived 15 mins later but they had to return a dish that was still frozen inside! We asked about our drinks only to be told the app wasn't working for drinks ( we had paid already on the app) They took our order and the drinks arrived 10 mins later. Still no food. After about an hour the food arrived...except for one order. We were told it would take another 15 mins. It eventually turned up when everyone else had finished theirs. But no chips. We were told they would be another 10 mins. When challenged the member of the bar staff was polite but defensive, passive aggresive he just said they were busy- looked half empty to us! 15 mins later all meals were eaten and still no chips. When they did arrive we asked to return them and get a refund. This was completed by a very helpful member of staff. We will not be returning.

A couple pints had waiting for a bus. Welcoming pub with decent beer....Badgers 👌

Visited on a late Tuesday afternoon so atmosphere as expected but staff were really welcoming, helpful and efficient. Didn't have food just drinks.

Very friendly staff excellent service

Good sized centrally located Greene King pub. Have put in a pool table so must be getting desperate. Hopefully, an incoming change of manager will improve liquid offerings....

Fantastic in every way. Very efficient and friendly staff. Delicous food. Excellent chef. Good relaxed vibe. Very central. Varied menu.

Visited for lunch with friends, friendly attentive service, efficient service times whilst busy. Overall and enjoyable lunch.

Visited for lunch with a friend, enjoyed the steak sandwich lunch meal deal, great value & delicious food. Friendly attentive staff, Reece was very welcoming & couldn’t do enough for us.

I came here with my grandfather whom has Alzheimer's, the service was amazing, food piping hot and fresh, music level was perfect making the atmosphere amazing. Couldn't recommend more

Went to take dad out for dinner , but stopped to watch the footie!! Good atmosphere run of the mill priced pub. Will be back

Bad service, forgot my order, the roast dinner was pretty awful. Service not much better, will not be spending my money there again and especially not taking family there again either

Was quite quiet for a Friday night bit the staff were really friendly. One came and said a special hello to my dog which made my day

Excellent town centre pub. Very good selection of drinks. Food menu excellent, wide range for all tastes. The 3 for £15 small plates are perfect for a snack lunch. Service is very efficient and friendly. Definite recommend for lunch.

Worst meal I have ever had at a green king pub And an atmosphere and service to match! Ordered at till server took part of our order then said that's..... I then replied that was the start of the order and went on to order food, I mentioned I had a discount code to which I got told by the young girl "just scan it" with attitude. We ordered our food and drinks and paid, the latte came out as a small coffee in small cup mostly throth little coffee, food followed steak small and chewy, service was appalling literally second we finished server a male in shirt reached before saying anything and cleared a plate then said I'm clearing your plates thanks, and very expensive for drinks £9.90 for double gin and lemonaid! Overall worst green king I have experienced and to which it used to be good when I went before 2 years ago. Rude service was the most part.

Food was brought to the table lovely and hot,and was very tasty, one childs meal was mixed up but dealt with quickly, great atmosphere, with misic playing, friendly staff

Nice and clean almost clinical, staff ok food ok music TERRIBLE and too LOUD. Why do modern pubs think loud music is a turn on ?????

Went in the Crown due to the stout house closed for refurbishment. The problem with the Crown is the drinks are pricey.

First time here as visiting from Worthing. Food was great staff all very friendly would highly recommend this lovely pub

Lovely place, friendly bar staff, chatty locals. Nice food, great value for money

We had just visited the Horsham museum and art gallery and needed to eat dinner before driving back to London. I had the macaroni cheese and hubby had the stake and ale pie,all delicious!

Always friendly staff and management. Food is also very good quality.

Sophie is very nice and very good at her job l would recommend her for her work in the crown pub horsham caroline Dunkley

Absolutely amazing service, especially from the bartender sophie, very kind and friendly!

Great food. Everything was delicious. Kind people. Good place to be! Willy come again

Sophie was excellent. Service with a smile!

Sophie is very polite and helpful, always wanting to please the customers and likes a banter too 🥰 we come to the crown for the weekly Thursday quiz and we highly recommend 😀

Crown is well worth a visit, Sophie the best bartender in town!!!

I came in last week for a drink and food. A man named Alan served me, he was very helpful regarding what to order & was friendly and funny, I will be back😄

Decent pub food and friendly staff. Sophie was fantastic and made us feel welcome. Great atmosphere at the quiz on Thursday nights.

Donna and Rhys was brilliant 5 stars for both best good and did anything the was asked for

Came in for some food and drink and was served by a lovely lady called Kira, she was so friendly and helpful with me and my daughter. A credit to the pub. Well done kira❤️❤️

Deen the chef was amazing he was very social and and loved the food their, the building itself was amazing and the atmosphere just left me shocked at how much it’s changed , it’s heavenly just like the service

Came in over the weekend, had a lovely meal, food was great! The service was also great, I was served by sophie. Will be coming back soon 👍🏻

Fantastic lunch Lisa bar staff was so helpful

came in for a pint and alan served me, very polite and friendly, would recommend

To be honest most service here was alright but I’d say Matthew definitely had the best, had good communication as well as gd looks 😉

A great place for a Friday evening

Popped in for a pint and lunch. Loved the sharing platter, really good

What a wonderful venue, food is absolutely delicious! Service is really quick and staff are very attentive! Massive shout out to Rhys and Lisa who always have a smile on their face, non stop working and nothing is too much for them.

Fantastic place. Great service. Lovely food. Staff so lovely

Excellent food drink and service

Been going every Thursday for the quiz night for almost 2 years now. Best it's ever been since Sophie and Kira took over the bar - service with a smile always

Very pleasant place , great staff Megan kerra and Sofia

Great pub, Sophie is always helpful. Would recommend.

Great pub! Sophie is great and always hospitable. Rhys has a great team.

Great service. Served by Sophie who was incredibly polite, friendly and helpful. Thankyou

Very friendly pub and staff, Kiera, Megan and Sophie makes everyone feel welcome

Came for a Sunday roast I have been a few times but today with the best it's been chicken was perfect and my Mrs enjoyed the beef. Wish I had taken a picture of the giant Yorkshire puddings

Ty made me some amazing cocktails and the service was amazing. The staff made me feel welcome as I stepped through the door. Highly recommend to those new to the area

I had decided to have lunch in the Crown. It was very quite so I was able to secure myself a good table. I discovered why they were so quite, & when I went up to the bar to order I found out. They were out of nearly everything on the menu!!! The young lady behind the bar was very apologetic, but needless to say I left

My recent experience at The Crown was nothing short of appalling. I entered the premises expecting a pleasant evening but was met with an atmosphere tainted by incompetence and disregard for customer safety. Upon entering, I immediately noticed a staff member behind the bar who was clearly intoxicated. Not only was this individual visibly drunk, but their behaviour became increasingly erratic as the evening progressed. Despite this obvious red flag, the staff member continued to serve alcohol, demonstrating a blatant disregard for responsible service practices. As the night went on, the situation escalated when I, along with other patrons, became uncomfortable with the behaviour of this intoxicated staff member. Despite our concerns being brought to the attention of management, no action was taken to rectify the situation. Instead, I was shocked to find myself accused of being violent when all I was trying to do was express my discomfort with the unsafe environment. It is completely unacceptable for a business to prioritize the sale of alcohol over the safety and well-being of its customers. Not only was I left feeling disrespected and unsafe, but I also witnessed a blatant disregard for responsible service of alcohol laws. I urge potential patrons to think twice before patronizing The Crown. Until they address these serious issues and ensure the safety and well-being of their customers, I cannot in good conscience recommend this establishment to anyone.

Stopped for lunch and had a chicken burger with katsu curry sauce - it was great. And thanks to Blue Light discount the food was 20% off! The service was excellent.

Food awful had to return steak. Some food was incorrect i.e order chips get mash, order mushy peas and get garden peas. Veg nearer raw than al dente and cold. Mac and cheese looked like vomit. Very noisy due to rugby being on. Staff friendly enough. Will never be going back.

OMG ... the BEST place in the centre of Horsham to get a delicious home-cooked meal and decent priced drink. The bar was well stocked (almost too much choice!!). Everywhere I went was spotlessly clean and you could tell that there is a lot of pride taken in all areas of The Crown, including how much the staff clearly value this historic building. We had Donna serving us our lunch today and she went above and beyond to ensure my steak was cooked to my taste. I'm a bit of a fussy one and like my steak to be very VERY well done (cremated!), which I've found a lot of chefs won't do for me and they generally produce my steak how THEY would like to cook it, not how I want it cooked. Not at The Crown ... I was asked to confirm how I wanted my steak cooked a couple of times by Donna and then Ty (I asked for the Chef's name) came up trumps ... cooking the most delicious steak, cooked just how I'd asked, and the Salsa Verde on top was to die for. Really wish I'd asked for the recipe but I expect it's a closely guarded secret! But there's always next time to ask, as there will DEFINITELY be a next time very soon. Thank you Donna and Ty for such a wonderful lunch. We'll be back for more of your wonderful service and your delicious food very, very soon. Only problem is, if my chair is as comfy next time as it was today, then I won't want to leave! Thank you all again.

Amazing food, staff attentive and friendly

Ordered a bacon and cheese burger took over 30 minutes to arrive during a quiet period and forgot the bacon.

A Great Pub! The staff are always super friendly and accommodating. The pub is always clean and feels welcoming. Would 100% recommend if you're in the area.

An amazing pub, great staff, amazing food and Rhys the manager is a delite would recommend.

Always a good idea to get to the Crown Great raft options 👌

Long waits at bar for food and drink with one server working tirelessly 👏 for long period, not helped by being a busy stop for boxing day people, but got better once another staff member arrived, friendly.

needs a refurb and some happy staff.

Absolutely disgraceful. Paid £37 for two roasts on the 9th December with my daughter. Three Brussels sprouts three carrots and a few potatoes. Every thing on our plates were frozen. I am 77yrs old and couldn't believe what was in front of us.thank you for ruining my birthday.stunned.!!!!!!!!!!

It is always a pleasure coming to thi pub. The bar lady (Lisa) is so polite and friendly. The food is great, and the service impeccable.

Had a great experience when we visited. Food was 5*. Staff were very helpful and friendly. Would definitely recommend

The staff and manager were very attentive and looked after us well

My partner and I popped In for some dinner - we were amazed ! Fabulous menu , executed wonderfully by the amazing chef food melted in your mouth . Awesome value ! The staff team were absolutely fantastic! Warm welcoming and attentive and really friendly too. Ambience was great too - Thank you what a hidden gem ! We will be back highly recommended! The ghostly 👻 experience was an extra bonus 😉

Had a great visit with friends,reasonably priced, good food & atmosphere.

Pity they're part of a corpStructure

Good Dj ! Saturday night. Bar service drinks good 😀 Thanks! .

I'm not sure what the point of this place is anymore? a few occasions i have tried to eat here and the kitchen was inexplicably closed. Even if you just want a drink your lucky if it tastes anywhere near decent. To say this place has gone downhill is an understatement.

Gone right downhill. No atmosphere. Food so so. Beer Ok. The Bar staff excellent. They pull it up from one star to 3.

We visited midweek on a very hot afternoon. Some nice beers available and nice bar staff. Although we didn't have anything to eat, the menu looked good.

I enjoyed a nice Sunday roast with the family. The food wasn't exactly 5* but with the price as a factor, it was pretty good.

Do not go here for dinner. I booked for my mums birthday, Sunday lunch. I booked 5 days in advance. They open at 12, we had a table for 130. When the 5 of us got there they only had two roasts left and ZERO roast potatoes, so we were offered two remaining roasts, minus the potatoes. We obviously got up and left. The waiter was very sorry and embarrassed. We all live in Horsham and wanted to support one of our local pubs, unfortunately none of us will ever return, and I suggest that if you’re looking for a roast the go to The Red Deer, across the road, the roast was outstanding at The Red Deer… highly recommended.