Truffles, Billingshurst, West Sussex, United Kingdom in Horsham

Called in while house-hunting in Billingshurst . Thought it was brilliant - warm welcome , fantastic bacon sandwich and yum yum , great coffee. Good value

Rude staff member ! Nipped in to grab a pastty and a coffee with a colleague , my colleague ordered the breakfast wrap which he was told would take 8 mins . No problem I grabbed my coffee and went to sit down while we wait for his wrap and the lady behind the counter shouted you can’t sit there , you must pay to sit down . I replied asking if it was okay to sit while we wait for the wrap as it was 8 AM and no one was as in the cafe and she shouted no if your willing to pay the prices you can sit! Strange lady on a power trip just generally awful customer service other ladies behind counter had there heads down which makes me think it’s a regular occurrence never be going there again

Nipped in on an impulse for a sausage roll and wished I had instead driven to the Greggs further up the road! Member of staff, Isobelle, was busy wiping a table and no other staff were in sight. Isobelle decided that finishing the table was her priority and proceeded, without even acknowledging me, to then go on and wash down a highchair. She returned the chair to the storage area, went slowly to the sink and washed her hands slowly, slowly came to the counter and just stared at me. When she realised that I was not going to speak first, she asked me what I would like. I said a sausage roll, please and she bagged one and handed it to me saying, £2.40" - no please! There is no shortage these days of quick food availability in Billingshurst and, if Truffles really wants to have a good profile in the village, then the staff need to have some customer service training at most and being told not to be so surly at the least. I will not be using Truffles again, that's for sure.

I am normally a regular. And do not normally wish to complain. But today I was very disappointed. I wanted to have lunch in the café. My lunch was served on a paper plate which I had to ask for. Is this a new thing?

Came to Billingshurst to get something sorted on my car, whilst I waited I went to Truffles. Best cafe experience I have had in a long time. The 3 ladies were super friendly, a great sign of a cafe is when locals come in as regulars and sit and enjoy the atmosphere. Was great to see the chat between staff and customers. Was a nice relaxed place to work. The cooked breakfast was 1st class and was at good price for what you got. Coffee, better than any chain. Loved it. Treated like a old regular even though it was my first visit; amazing experience and next time I need work done, I am 100% coming back here. Brilliant cafe.

Last week, bought a bacon roll for breakfast treat £2.60 - nice and warm with fresh roll. Today bought a bacon roll for breakfast treat £4.60 !!!!!!! and almost cold. I now feel ripped off! Unfortunately the price wasn't advertised that I could see. I wish I'd said keep it and walked out but it was already bagged and in my hand and I was just too shocked!!

The title says it all. I love visiting the billingshurst branch of Truffles. Not only is the food delicious but the staff are friendly and always take time to chat and remember the regulars. Particularly love the caramel donuts and yum yums

Firstly the staff were more interested in chatting with each other and those sitting down eating in. Finally got served and the person on the til proceed to beg for Christmas tips making myself and others feel uneasy First and last time for me 👌🏻

I use this branch of Truffles weekly and I cannot praise highly enough the polite and friendly staff. They are always welcoming with generous friendly smiles and greetings to everyone who comes in. They make the atmosphere so congenial that it has become the daytime hub of the village.

Heading along the famous A272, we stopped in Billingshurst for coffee. We went to Truffles simply because it was near the car park! It was not particularly busy. The staff were friendly and efficient. As noted in my title, the coffee was good and they do a sultana danish pastry which was one of the best I have ever tasted - fresh and moist with a perfect balance of pastry and icing (and sultanas).

Went late morning for a few cakes unfortunately not much choice as I was a bit late quite busy with people having all day breakfast a bit expensive though the staff are friendly

I don't recognise the place that the doubters are referring to, We visited last week,the staff were great, the place was spotless and the food was tasty. On the menu are all day breakfasts, (really nice), create your own breakfast, Paninis, jacket potatoes, Children's menu, fresh sandwiches, sweet treats, and many others. We found it excellent value

Visited here to meet up with friend Like most other comments,I found the staff sullen,unprofessional and reluctant to serve The place is pretty grubby,floor dirty and bits of food on it,tables not cleared ,food overpriced and the sandwich I had was made with what tasted like stale bread,of a bakers can’t give you fresh bread then there is no hope.do yourselves a favour and drive a little further out of Billingshurst towards Horsham and eat at Billy’s a super cafe with friendly staff and amazing food all freshly prepared.

If you like cakes this is the place for you also serves breakfast and lunch staff are always very friendly well worth a visit to eat in or take out yummy cakes but not cheap

Came in for food with my sister, the tables were dirty (we had to ask for our table to be cleaned) the staff were rude and stuck up- one of those girls (whom I believe to be called hannah due to her love island water bottle) was extremely rude, the dirty looks we kept getting was appalling! I’ve never felt so uncomfortable in my life having breakfast and a catch up. Also the whispering between staff members behind the till is not acceptable! Staff need training on how to be professional!!!!!! Drinks took 20 mins to come out after ordering. And they brought the cups out and 5 mins later brought the cokes - glasses were so dirty we didn’t end up using them. Ordered a brekfast and my toast never arrived!! And the bacon was cold! Also found a fly in my shroooms Also dead flies all over the windowsill.

Well spaced tables. Comfortable sofa area. Good coffee, good tiffin etc. Friendly staff. 2.30pm onwards very quiet. Closes 4 - 4.30pm. Easy parking. £10 bill 2 coffees tea and a generous tiffin thing.

Early midday and very quiet. Three staff behid counter. Only three other customers seated but told they didn't take orders at counter. Sit down and it's table service. After fifteen minutes of watching a stream of take away sales and others being told the same no one had come to take our order. Decided to go and left disappointed.

I was driving along the A172 towards Petworth and felt a little peckish. Found this lovely gem called Truffles Bakery on a street corner in Billingshurst. It is situated in a great location for passing trade and with easy parking nearby. Whenever you’re anywhere near do drop in, the staff are all very friendly and attentive. Nice find.

Pop in here occasionally for a take away snack/drink. Am always impressed by the choice and quality and surprised that the food is 10 times better than the Truffles in Horsham. Staff are always friendly too.

Had a bit of time to kill so went for coffee and a couple of cakes which were very tasty the lady serving couldn’t of been more helpful a credit to Truffles

Pasando a través de Billingshurst, que pausa para estirar las piernas y tomar un desayuno tardío. El pueblo es pequeño, atractivo y simpático, y trufas panadería era justo lo que necesitábamos. He disfrutado mucho de mi desayuno inglés completo con tostadas granero y un café fuerte. El servicio era rápido. Volveremos.

Estábamos paseando en este pueblo buscando un lugar para tomar un aperitivo ligero para un almuerzo tardío. Trufas parecía prometedor, aunque totalmente vacío cuando llegamos. Las dos señoritas detrás del mostrador me explicó lo que aún estaba disponible y nos animaba a tomar asiento - llegan a tomar nuestro pedido en breve. Me gustó el cómodas sillas cerca de la ventana que da a la calle. Yo no me pregunto por qué la unidad de aire acondicionado estaba a tope mientras la puerta estaba abierta. No era un día particularmente caluroso.

He estado dos veces en este establecimiento y ha decepcionado las dos veces. La primera vez que fui, ya estaban anunciando el desayuno vegetariano. Esperé en una mesa para 10 minutos antes de que alguien decidió venir y me dijeron que ya no estaban sirviendo el desayuno. No anuncian que entonces. Desde entonces han cambiado la junta exterior.

Yo vivo en este pueblo y han conocido las trufas durante años. Todo es masa producidos por otros, visualmente sosa y sin mucho sabor. Te iría igual de bien en un Supermercado Tesco y mucho, mucho mejor en Waitrose. Y Trufas es caro. Nunca he probado la mantequilla en cualquiera de sus productos de panadería, pero el precio es siempre querida.

Good selection of pastries/cakes. The lunch menu offers a reasonable range of choices. The cafe is simple and unassuming and the staff incredibly friendly.

Si metimos en un no lo nuevo. Un servicio tan lento, incluso cuando muy tranquilo, no hay acuse de personal [que son bastante agradables cuando puede conseguir su atención, piso muy sucio], bordeando las tablas, baldosas, etc. Los bollos son bastante bueno, pero como local, me pregunto si está siendo deliberadamente descuidado, conducir el comercio, dando una excusa para cerrar. Deberían estar haciendo un fuego de comercio, excelente ubicación, no un montón de competencia, etc. pero fallando rotundamente durante largo tiempo. Una pena, ya que con una buena limpieza, un poco de decoración y un buen director de este buen dinero y llevar la gente hasta el pueblo.

The cakes, sausage rolls and pasties from here are very hit and miss. The amount of times I've gone in and decided to sit and eat I have been put off by the amount of food on the floor and tables. Very unkempt! I have had some nice food from here on occasions but think it should be nice all of the time not a 50/50 gamble whether its going to taste nice or not. Greggs in Horsham is better!

Mi marido y yo estuvimos aquí para el almuerzo de hoy. Este sitio parece haber bajado. Esperamos 15 minutos antes de que alguien decidió pedir nuestra orden. La suciedad en las puertas, rodapiés y tomas eran desagradable. Cuando llegamos las patatas fritas nuestra comida hecha....

Estábamos en la ruta de Crowborough a Winchester y queríamos algo fácil de parada para un almuerzo rápido. El personal era muy servicial y amable. La comida era promedio - pasty no climatizada a una temperatura muy caliente y café con leche más cara de lo normal y muy débil. Mi sobrina sandwichera batido y eran buenas.

Personal muy miserable, trabajo para obtener una sonrisa de ellos, servicio muy lento, y el café no es tan caliente, también bastante caro. Ir a otro lugar la próxima vez que visitemos Billingshurst

I used to regularly visit truffles billingshurst at least 3 times a week , but over the last year it's gone really downhill , lazy rude staff , dirty tables everywhere even when it's not busy , lack of food choice , everything you ask for they haven't got . And is it a new thing to turn all the machines off at 1.30 so you can only have a cold sandwich ? I Shall be taking my money elsewhere what a shame

Tasty fillings in their handmade to order sandwiches, that come with crisps and salad. Can have cakes from the counter to follow but they add on an extra charge to eat them in. Service was quick and friendly.

Truffles is as good as the shift who work when you are there. Sometimes we get friendly, welcoming staff, other times they don't even acknowledge you at all. The last time I was there I took two children with me for a treat and we ended up leaving without even ordering anything after 15 minutes as nobody had come to clean the dirty table we had found and nobody had even made eye contact with us. Service aside, which is a hit and miss, the cakes, biscuits and pastries on sale are delicious.

The staff were all very nice, but the food was dry and hard, the bacon and sausages tasted as if they were from the weekend?Also It was a little of putting to see mouse traps dotted around

Great place for bakery items. Good menu but unfortunately both myself and my friend suffered after our lunch there. About an hour after eating we both became ill with upset stomachs. This may have been an unfortunate 'one off' but am not really willing to repeat the experience.

I have been to other Truffles in Steyning and Cranleigh and am left wondering why Truffles in Billingshurst can't up its game a bit. There is little in the way of real competition in the village and the only other contender is not my kind of place. An earlier attempt to create a tea room experience sadly failed so come on Truffles help me out here and please change the furniture and seating, it reminds me of a canteen! I want to feel as if the cakes and pastries are "homemade" (when I know they're not) I'd like to sit at a nice table and relax. I know you cater for passing workers etc but there's no reason to not aim at the local passing trade who want to sit, have a coffee or tea and do a crossword. I've had no complaint to make about the snacks and cakes, just the ambience.

I went to Truffles, and tried their breakfast, at 1.30! One thing I have an issue with is overdone fried eggs with breakfast, I am delighted to say my eggs were done perfectly, non greasy, no burning around the outside, no gloopy white, and a lovely runny yolk!!The decor is spacious and relaxing, the staff attentive without being in your face. Highly recommended for a really decent meal / coffee etc, value for money!

Stop off while travelling through West. Sussex or just for a mid morning coffee if local. This bakery/ coffee shop offers good value range of cakes and pastries, savouries and bread. Coffee shop provides breakfast and lunch fare as well as takeout.

This establishment has sadly gone downhill in the last 12 months. Having given it numerous chances to redeem itself, we continuously found that orders were incorrect and bills were incorrect. Food is average at best and the whole place just needs a massive clean. It is filthy at the best of times and seating bay has a life of its own. Until its been renovated, I don't think I will be using here again.Really sad to see it go down hill.

We visited Truffles today, The staff were very friendly, but the food was awful.everything was over cooked.

An excellent venue for a full breakfast during the week. They also have a wide range of quality bread and cakes available and to compliment it all a very friendly amd competent staff.

Nipped in here briefly before I went and caught a train and I have to say the sandwich and brownie I had were gorgeous! The sandwiches are made in front of you and the cakes look very fresh! Overall for the food plus a drink it came to £6 which I would say is a little dear for lunch but nonetheless I was quite happy to pay it considering the portion sizes and that the sandwiches were hand made to order. Definitely would stop off again :)

Pop in couple of times in last year, handy for coffee & snack. Food generally well cooked/prepared. Service friendly & efficient. One negative.. Some of the seating in need of overall/cleaning particularly bench seating in bays.

Love this placeFresh home baked pies pastys cakes etcLive a walk down into the village to bring home for breakie Would definitely recommend to all

This a great bakery to get breads and pastries, especially first thing in the morning. They also offer a selection of sandwiches and hot lunches. Good place to get lunch to take away.

A lovely place or coffee or lunch. Service is exceptionally friendly, sandwiches are freshly made whilst you wait and cakes are to die for. Good value too.

Very expensive, served by someone who stank of cigarettes, average at best food.A chain of bakeries to be avoided.

Well, despite the indifferent reviews on TripAdvisor we didn't find it pricey and I enjoyed my coffee. I had an Americano; perhaps it's the filter coffee that isn't so good. My wife's tea came in a large cup, and she prefers a teapot, so that was the major drawback. We both had the tiffin slice, which was delicious. Staff were friendly, the room is light, airy and spacious. We parked 50 yards away, cost 80p for an hour.

Pricey for a lunch,bread stale,not much filling.if a bakery can't provide fresh bread something is very wrong

coffee is gross so dont order it! - sadly the tea is pretty dismall also - tea bags obvs very cheap as even leaving bag in for 10 mins make it the colour of washed out sand :( ..... avoid avoid avoid the bacon roll!! - one piece of semi cooked bacon - very fatty - gross and a rip off! .... on the plus the cakes are pretty decent and they sell fresh cream eclairs that are lovely. But any other savory food is low quality and not cooked well enough - and staff seem to be doing you a favour by serving you. Head to the bakery on jengers mead for cakes and billys on the road for hot food. its worth it!!!

Staff are rude and ignorant. Food is overpriced and atmosphere feels awkward and uncomfortable. Highly would not recommend.

Coffee - it was the right colour.Breakfast - it resembled a picture of one I saw once.Staff - lots of them doing things, but not for me.Toilet - in the entrance to the kitchen!Door - most satisfying when used to exit.Jengers bakery round the corner was brilliant, bigger selection of savouries, prepared on site and cheaper. And to top it all very nice staff- nudge nudge wink wink ;-)^Go here instead ^

Rude staff terrible food and complained to us that my children had dropped food on the floor. Don't go

Had breakfast here recently - basically underwhelmed with our experience - scrambled egg dry - full breakfast a bit stodgy and overcooked. Nothing really special I am afraid - I would rank it number 3 of the 3 cafes we tried in Billingshurst that weekend.

Having visited here for an afternoon tea / late lunch we were greeted by an unfriendly manager and a facility looking to close up rather than welcome any passing trade. The kitchen was closed with still an hour to go before closing so no cooked meals were available. Perhaps we should have walked out but giving the benefit of the doubt we persevered and enjoyed the coffee... Some saving grace! We were disappointed... Family have been here and recommended the business but the unwelcome nature of the senior staff... The lack of variety on offer will lead us to try an alternative establishment next time. Shame :/

We visited this cafe on a recent journey to gatwick airport, we arrived just after lunch on Saturday and liked the idea of an afternoon cream tea....we were informed that there was no clotted cream left and were offered custard as an alternative!! Or aerosol cream....a nice cafe but full of disorganised staff with no visible leadership.....shame.

Great food and drink, good comfortable seating great meeting place for friends looking to enjoy a coffee, a snack, and a chat. They do an excellent cooked breakfast always busy

good truffles tasty quick and good value just what you expect from truffles parking is a bit of a problem but thats not there fault lol

This is a nice, clean, bright place to have coffee/tea, breakfast, and fresh bakery goodies. We ate here three times for breakfast.