7/8 Friary St, Guildford, GU1 4EH, United Kingdom, England
Very disappointed with our experience. We popped in for a dessert and it took 45 mins to have it made. The taste was not as expected and there is an unpleasant smell of fried food in the restaurant. Will not come back.
We need to talk about the chips. Awful in a word, dry, flavourless, poor. Fish was good, so was the battered sausage as was the curry sauce. But yeah, the chips were terrible. All the family thought so.
The server had poor communication. I also asked for a large drink but he gave me a regular instead. I think he might be a new staff member but either way he should have more training!
Great food, great atmosphere and friendly staff. Lovely traditional and unspoilt pub. Have visited numerous times over many years and have never been disappointed. Noticed that there is now a new outdoor area, really well made and tasteful. Looking forward to using that when the weather is a little warmer! Paul Jonsson, Woking.
Visited to meet walking friends for midweek lunch. Red Thai Curry was great and the sandwiches looked good too. Unfortunately my visit was marred by the lack of proper heating; they seemed to be relying on one small log burner to heat the whole pub. Additionally the gents looked very “unloved”, had no hot water or hand towels and the hand dryer wasn’t working.
Not one to leave bad reviews as I understand everyone has a different opinion and I would much rather leave positive feedback for small business, however here we are…
We brought a portion of chips today for £3.20 and whilst I understand prices are going up, that shouldn’t mean portion sizes are going down too. The bag of chips was the smallest portion I have ever brought. What weight that is I don’t know and to be perfectly honest I don’t care. I am comparing them to every other chip shop I have been to in the UK and it is disgusting how much they are charging for the smallest bag of mediocre chips.
I took the portion back in to ask how much I had paid for them and complained about the quantity provided which didn’t do me any favours as the three staff members didn’t seem to care or want to rectify but to be fair to them they are probably tired of people complaining about their portion sizes!
After purchasing these I have had a look at reviews and there are plenty of other customers complaining about the very same thing, so this isn’t a case of a ‘very hungry’ person writing a review. It’s a shame staff members are too busy being keyboard warriors and being blatantly rude and unprofessional when responding to reviews instead of thinking about the impact they may be having on their business.
Great beer stop . Lovely place to sit outside or inside and sit back and relax . Beautiful views and nice people.
Cameron Diaz sat here in a Movie called The Holiday.
I called the store a couple of times because my delivery was late, the person hung up on me mid sentence every time and swore at me after the third time I called. Worst customer service I’ve ever come across.
Went to try the new pizza offer on Monday night. 241 is an absolute steal for what are incredible pizzas. Very well thought out menu with the staples, with some very clever options. Great service from the whole team. Open mic night was an added bonus as well with some very talented people performing. Fantastic way to spend an evening.