Our Valentine's Day evening at Donatello's was nothing short of exceptional. From the moment we arrived, the ambiance was warm and inviting, setting the perfect tone for a romantic evening.
The highlight of our experience was the outstanding service provided by Cherish. Her attentiveness and genuine warmth made us feel truly special. She anticipated our needs with impeccable timing, ensuring our glasses were never empty and that each course arrived promptly. Her knowledgeable recommendations enhanced our dining experience, guiding us through the menu with expertise.
The culinary delights at Donatello's exceeded our expectations. The pasta was cooked to perfection, and the pizza boasted a delightful blend of flavors with a crispy crust. Each dish reflected authentic Italian cuisine, prepared with the freshest ingredients.
Cherish's exceptional service, combined with the delectable food and charming atmosphere, made our Valentine's Day unforgettable. We wholeheartedly recommend Donatello's to anyone seeking an outstanding Italian dining experience.
Update!
Haley has contacted me, apologised profusely and refunded my £12.00.
Things sometimes do go wrong - its what you do about it that matters!
Thanks again
Got charged £12 for a pint.!
Sent this email… no response..
Hi
I have just noticed that I was charged £12 for a pint of beer on Friday 7th Feb 2025.
I was on my own, and there were only 2 other people in the pub. I guess your cctv can show that.
I assume the cost would have been shown on screen before it was presented to the card machine - so I’m not sure why the payment was continued by the barman.
I wasn’t showed the terminal prior to tapping my card - or I would have noticed the amount.
I await your comments..
When looking for wedding venues we had a number of requirements namely needing somewhere that would be able to adjust the food to our needs. After a few not quite right venues we found Essendon and we couldn't have picked a better venue. Everything about this venue for a wedding is amazing. Joanna (wedding planner extraordinaire) is hands down the best person to help plan your wedding. Nothing was too much to ask and they helped us plan a menu fit for our needs. The day went without a hitch and we couldn't have asked for anything better. Even when the schedule of the evening changed a bit the team seamlessly carried on and made it look as though everything was happening when it should. Shout out to Fiona and her golf buggy driving skills. We would highly recommend this venue and team.
Called the restaurant as I had an issue with an online order for delivery. Very helpful manager who sorted my problem. Food arrived quickly and piping hot