Delivery
Pickup
Outdoor
The best restaurants in United Kingdom serving Seafood food
3.557 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

945 Opinions in 2 websites
I was a customer this evening in Bluewater. Unfortunately I witnessed a very strange scene between a lady worker with brown colour shirt and a delivery driver. The guy waited couple of minutes and realised every worker was busy closing down , swiping the floor and not acknowledged him. He kindly asked if his order has drinks as well and the brown colour shirt lady got very rude and agresive towards him . She shouted that she is the manager and he will never come in her store ever again. The guy tried to calm her down, explaining that he didn't do nothing wrong just wanted to know if he can take the food for his customer and wanted to make sure there was no drinks to it, but she continued talking on top of him . In the end the guy took the bag of food and let very upset and disappointed telling her that he will escalate this mater to her managers. Very weird and rude approach from the lady worker. This should not be happening at all especially in front of us customers. Terrible experience, hope this won't happen again and management will take action against workers with bad temper

370 Opinions in 2 websites
🛑 Staff and food are awful folks ❗️❗️ Ordered food for me and my mum and dad a few weeks ago and after waiting an hour the fish and chips came and the oil was running off the chips and they were undercooked , the fish was full of batter and grease , I was physically sick at home. The order came to 55:90 and I called to complain and they said they would send a new one and the docket was in the till. When I called back today I recorded the phone call as my mum rang before and the girl was so rude on the phone. I called this evening and spoke to staff (younger girl) refused to tell me her name and hung up the call twice. I explained what happened and she told me “it wasn’t her problem” and they can’t give out free food” I am lost for words to be honest. She told me management was looking at her and they said the same 🤦🏻♀️. I have never been spoken to like that in my life. I payed the best part of £60 to be verbally assaulted and humiliated on the phone for food I payed for out of my own pocket 🤦🏻♀️ mostly all the reviews on here echo my experience, I just wish I knew about this sooner. This is so wrong 😑. Avoid at all costs folks 💔