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Outdoor
The best restaurants in United Kingdom serving Pizza pasta food
5.913 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
11 Opinions in 1 websites
Every time I've been to this Pizza Hut it's been absolutely terrible! Whether you order the T/A online or in-store, there's always a wait! The most recent visit it took 1hr 30 minutes from the time we arrived until we finally got our order. They really need more staff to to help cope with the influx of orders. I do love their pizzas, but the service is a joke! :(
11 Opinions in 1 websites
Surprised to be honest at the negative reviews listed, we have never had any problems with Pizza Hut Sutton, It is very local to us however. Staff have been polite and helpful whenever we have visited or phoned. Great Pizza, sometimes it is a little on the oily side but nothing wrong with the quality or taste.
11 Opinions in 1 websites
TL;DR: Do not order over the phone for the love of god, just order through the internet instead. Good luck ordering over the phone here LOL, i cant understand half of what the guy is saying. I phoned them and told them that i wanted to make an order over the phone but the guy kept telling me over and over again that "theres better deals on the app" despite the fact that i kept telling him over and over again that i want to order over the phone... why do you keep telling me that theres better deals on the app when i keep telling you that i want to order over the phone?... and so i then started asking if i am able to order over the phone because it seemed like he was telling me to use the app instead, but instead of answering me; he instead just kept repeating himself again saying that "theres better deals on the app"... its a simple 'yes' or 'no' answer... am i able to order over the phone? just simply say 'yes' or 'no'... jesus christ... he was doing this a lot avoiding answering my questions and instead answering my questions with things that i didnt ask, stop telling me over and over again that theres better deals on the app... i dont care about the bloody app, i just want to make an order over the phone like ive just told you 10 bloody times jesus... and then after repeating himself for the 10th time saying "theres better deals on the app"; he then hung up on me (wow) im guessing because he wanted me to order through app instead of phone. I then immediately called him back and told him again that i wanted to order through phone, and this time instead of repeating himself telling me "theres better deals on the app" again for the 11th time; he instead said "ok". Ok... so i can now finally start telling you what i want then... i told him what pizza i wanted and that i wanted a coke, he then told me that there was 2 different coke options (i have no idea what both of the coke options were that he said though because i cant understand a word that hes saying), so i just told him that i want a normal coke, but he then told me that its going to cost more because ive got a (something) coke (i couldnt understand what coke he said), and so i then told him that "no, i just want a normal coke", but then he still proceeded to charge me extra anyway for the coke which i said i didnt want, at which point i just sighed and just decided to let him charge me extra money for the coke that i dont want because i cant be bothered with the hassle. I then asked him if i could pay by cash or card when the delivery arrives to me but he said that i instead had to pay right now by telling him my debit card information over the phone, so he then started asking me for lots of debit card information (asked for 16 digit card number, asked for 3 digit security number, asked for expiry date, and asked for the adress of my bank) which i found a bit suspicious and so i kept asking him if he was going to ask for my pin number, but instead of answering me; he instead kept telling me that hes asking for my security number, stop bloody telling me that you're asking for my security number and instead actually answer my bloody question... its a simple 'yes' or 'no' answer... are you going to ask for my pin number? just simply say 'yes' or 'no' jesus christ... like i said earlier; he was doing this a lot avoiding answering my simple yes or no questions and instead answering me with things that i didnt ask. In the end; he said that my "home adress doesnt match up with your debit card" (whatever that means) and so after all that; i wasnt able to pay by card and so i therefore wasnt able to order over the phone because they wouldnt let me pay by cash or card when the delivery driver arrives to me. What a waste of time... and so i then ordered over the internet instead and omg... i should've just ordered over the Internet to begin with in the first place instead of trying to order through phone to save me wasting my time because ordering over the internet was so much quicker and easier than ordering over the phone having to deal with that annoying staff member.
10 Opinions in 1 websites
Ordered Nachos, chicken wings, pizza and wedges. Arrived cold and poor quality. The Nachos went straight to the bin . The pizza was horrible. Any of the other pizza places in Enniskillen are far better. They let the name Dominos down, Domino’s in other towns are fantastic.
10 Opinions in 1 websites
Was disappointed to find cheese on the cheeseless pizza i ordered and when i rung up the guy was very mean and rude, said i should have put no cheese, when the type of pizza didn't have cheese. After 3 minutes of back and forth and me explaining how silly the concept of saying no cheese on something that doesn't have cheese on was, i asked human to human if he actually understood the problem and where i was coming from? he said yes, i get why you're upset. so i said oh great thanks, what can be done about it? he said nothing sorry and hung up no refund nothing.
10 Opinions in 1 websites
Had a delivery tonight , order a deal , I ordered Hawaiian pizza , 2 garlic breads and cokes, c add me on time but the pizza was a margarita, I tan the store to be told because I ordered from the app it was my fault , and was hung up on , ask to speak to manager no help what’s so , will never order from dominos again
9 Opinions in 1 websites
I ordered two pizzas with everything, with a big sauce at £ 1.50 , a portion of chicken wings. , and one pizza came empty just with cheese and peperoni, and I didn't get the sauce. I returned the wrong pizza and they sent me the pizza I ordered but I didn't receive the sauce. They need to be more careful. it is not the first time. So i lost 1,50£. Thanks!
9 Opinions in 1 websites
I have ordered a chicken feast and paid £20, delivery was quick but most probably because there was no food in it anyway... Avoid this place at any cost. Pictures attached. Undercooked chicken wings as well.
9 Opinions in 1 websites
I ordered the stuffed crust pizza, the dough was super raw I couldn’t eat it. Took the pizza back to the store and asked for a different one, after 15 he I got the same type of dough when I asked him a thin pizza dough. I had to wait another 15 minutes to get the thing pizza. Once the pizza was ready I said to the manager I should get the difference back as the stuffed pizza was £3 more plus got charged £2.50 for delivery, when I had to get out of my house to get the new pizza as he never offered me another one over the phone. He said he was going to reembolse the diferente but he never did!! Really defensive and bad customer service. Will never get pizza in Stansted again!
9 Opinions in 1 websites
So discussing pizza would never go again most horrible experience I ever had black bits on the pizza and very thinny made
9 Opinions in 1 websites
Awful, if i could give 0 i would. 1hr and 30 minutes after ordering we decided to give them a ring (we were willing to wait because we did live a slight way away from it). They told us that they were only just about to put my pizza in the oven. Literally ridiculous- don’t waste your time.
9 Opinions in 1 websites
I ordered a pizza on the 08/08/2024 from the Caterham branch, my order was cancelled on the app and I was told to call the branch to order directly. I called and no answer. Now they still took the money and 7 days later, I still haven’t received a refund. I’ve tried calling the store multiple times no answer. It now says that the number doesn’t exist. I have contacted customer services and again still no refund. I have contacted my bank but they’re asking for an authorisation code from the store. Simply appalling, I’m at my wits end. Never again.
8 Opinions in 1 websites
Ordered online pizza was delivered very fast and politely . Unfortunately there was an error on the order when getting back in touch with the store and pointing out the error was told by Reece not there problem get in touch with head office.when I pointed out that that was not good customer care and quite the opposite to the companies mission statement or official line on customer care his answer was not there fault just ring head office. So though we don't eat out very often I can guarantee when we do it will never be in a dominoes very poor customer care. I've given them 1 star because it doesn't allow you to give zero
8 Opinions in 1 websites
Be careful- I've had pizzas that have clearly been made for a long time then reheated- either non-delivered for other orders or made in error. Horribly dry base and the topping like bullets. Only buy if you're at the shop and can watch them make fresh - and unhygenically. Perhaps they are allergic to soap or water but they merrily swap various jobs from handling raw ingredients, cooked product, handling change (and scratching body parts at times) with no thought given to the possibility of cross contamination.
7 Opinions in 1 websites
Having been a pepi's Pizza fan for many years, my partner and I were looking forward to two of their standard menu pizzas with a side dish of wedges.We received our meals approximately half hour late, which whilst annoying just added to our hunger! When we opened our boxes we were very disappointed. Both pizzas were nearly black. Presumably the extra time needed to get it to this colour was why it was late? Some one there likes extra crunchy food. We have had no response from them when we complained. So we have lost a great pizza house and they have lost our custom. Such a shame!