Pizza Hut in Redditch

Please don’t bother, picked a meal deal off website, went to collect, garlic bread missing, when challenged it was obvious from the face of the server it had been forgotten but then a hurried explanation of it was out of stock, not sure I believed that. The pizza was just gross, terrible taste and flavour, went in the bin

Deliver time acceptable but expensive for quality of food. Pizza base like cardboard and the chicken was pretty tasteless.

Absolutely terrible front end service, never going here ever again. Pizza didn't arrive and money was taken regardless.. Poor poor website.

If that’s the best they can do I would close the doors and give up absolutely shocking I would not recommend

I ordered a Veg supreme pizza and wedges at about 8.15PM. I had a £15 voucher so thought I would give it a try. I paid 3.70 extra for delivery by Uber Eat. Arrived pizza cold, wedges were unreconisable :( I called Pizza hit and mentioned this to a guy on the phone when I mentioned the chips were cold. His reply was *we don't sell chips!!* Padantic sod he was! I corrected myself and said wedges. He blamed Uber Eat and said contact them!! I would not touch with a 10 foot bargepole again!!!

We were delivered one large pizza short . Phoned up immediately and was told by the manager that the delivery drivers must have stole the pizza and that it couldn’t possibly be a mistake by Pizza Hut . Just be careful with this store as there is nobody who can’t make a mistake.

After our pizza being delivered into the contractors hands at our business site instead of the staff (by mistake), Lodge Park delivered a second delivery within half an hour to the correct hands. Very good customer service. Naughty contractors!!!

Waited for our food to come, the one pizza wasn’t cooked and was just like eating bread and sauce! It was terrible! Potatoe wedges came and they weren’t cooked as was still hard so we couldn’t eat them either.. also our nachos came and they were probably the size of my hand.. if that! Really disappointed as we normally order from here and food is fine. Will not be ordering from here again.

Waited almost an hour and a half for pizza delivery, we rang and were told that it was out for delivery...but half an hour later still nothing will never order from here again! Shocking service.

Had a couple of deliveries to the house and taken advantage of the online offers that are pretty good. Last time I used this shop was for a collection and they dealt with my order (for a bunch of hungry teenage boys!!) really quickly and honoured the online deal I thought I'd purchased. Even though I made a mistake the four large pizzas and sides were ready within twenty five minutes. Really impressed and pizza was wolfed down in no time by the boys.

Worst takeaway I have ever ordered, let alone pizza! Arrived an hour and a half after initial order, was freezing and overcooked. The pizza itself was so thin and overcooked it broke under it's own weight and the dusting of topping was just laughable and on top of that it looks like they tried to chop it with there bare hands. Honestly if you want a better pizza, just got to Asda or Tesco and buy the cheapest one there.

Girl on the phone didn't have a clue what she was doing, took about 10 mins to order 2 pizzas. When I arrived to collect my pizza the staff were not welcoming in the slightest and half of them were on their phone. Pizza was bland and cold. Worst pizza I've ever had.

I used to really love Pizza Hut but I have to agree with the other poor reviews about the Redditch Branch. It took an hour and a half to be delivered and was lukewarm with all the cheese congealed. It wasn't even delivered with a receipt so I could review it on their site and I can see why. Avoid this pizza shop at all costs !!!

Order got delivered after 2hrs , pizzas were cold and had obviously been cooked sometime earlier, possibly driver issues. Dominoes Redditch gives far better service.

I prefer Pizza Hut to the other pizza takeaways, but they really need to sort out their processes. Last night I received a completely different pizza compared to what I had ordered! And this happens about 50% of the time I use Pizza Hut. Sadly last night I didn't bother to check the pizza before taking it home - and I was too tired and it was too late to return. Hopeless.