Pizza Hut in Milton Keynes

Avoid this branch, absolute joke, the delivery drivers throw your food around, the staff blame the customer and you have to argue to the point where I left my pizza on the counter and came home. Yes didn’t even get a refund as they tell you to call customer service. Avoid

Avoid Wolverton Pizza Hut, worst service ever. The delivery drivers don't care with food being thrown around and toppings hanging off. The branch staff are worse they will hang up on you if they know you are complaining and blame you for dropping the pizza, and if you do manage to get a replacement then there is a high chance this will have been tampered with i.e. dirt thrown on top.

Steal your money out of your bank and then deny that you have ordered at all! Absolute joke of a company.

We ordered tonight just before 7pm. Pizza arrived at 8:30 and was so soggy the box collapsed on delivery and spilled into our porch. Driver ordered another for us and at 8:55 we get a phone call to say it'll be quicker if we collected it. We ordered a delivery! Husband collected order and when he arrived home it was undercooked and cold. We ordered at 7pm and finally received our cold, undercooked food, which my husband had to collect at 9:20. Unhappy would be an understatement. We certainly will not be ordering again!

I rung this branch hoping to make an order for home delivery. The person answered was very rude, where my friend used the phonetic alphabet to clarify our postcode and then hung up on us, because as he didn't understand, it he thought we were prank calling. I then phoned again where someone different answered, and then explained the situation. They asked the colleague where he then said 'they were joking', where I tried to explain after being accused of prank calling that we wanted to make an order, this person hung up, again! I then called up again were I was directed to the manager, who then said that suddenly they weren't taking orders over the phone, where if we wanted pizza we had to buy it online and then hung up. By this point, we were very frustrated where another of my flatmates rang to complain to the manager. The manager then refused to take the complaint, telling us to contact customer services if we wanted to complain. We then asked for their number, which he wouldn't provide. We then asked for his name, by which he hung up on us again!! I have never been in contact with such rude and unreasonable staff. I was shocked by the manager's manner and will definitely be complaining to pizza hut customer services to process a formal complaint. We were hung up a total of 4 times by this branch, and they have lost good customers because of it and we will be spreading it around the neighbourhood.

Loved picking up the pizzas. The meal to take away was great. No trouble at all to do your own toppings. Will go again.

I ordered from here before reading the reviews so was very worried when I saw them. Food arrived on time by a very lovely driver. It was very hot and very nice. I ordered the veggie and the pepperoni and wanted bbq sauce on the veggie one but that got mixed up. Also ordered the cheesy bites that come with 4 dips. That was nice too. Be happy to order again from here.

Table was sticky. Chairs had bits of food on that you had to brush off before sitting down. Food was ok, but not that great and left me with an upset stomach for the rest of the day.

Too often they make mistakes on orders Been here so many times never walked out from this place with a correct order The place is a joke Ordered a veggie sizzler ended up with pork should have been tomato 🍅 🤡🤡🤡🤡 jokers The place stinks of dampness Not sure if they do any business as waited for 1/2 hour not a single call for takeaways Sums up this place

After an order of 4 cookie doughs placed on the phone for me and my family, I went to collect them from the Wolverton store, firstly I asked for a carrier bag, which the lady first refused to give me one and said it wouldn’t fit, then decided to chuck the bag at me and said “if It don’t fit I can’t help you so sort your own bag” which I choose to ignore! to then get home to find the cookie dough not cooked, freezing cold and all in pieces, which cookie dough is not meant to be! I then phoned the store to ask for an exchange or a refund, where the lady said “you should’ve checked the order before you left, it’s your own fault” then followed by “you must have done it yourself and you are not getting nothing from me” we then decided to go into store to show them the cookie dough for the lady to laugh in my face then turn her back on me walked off and laughed!! The whole hour we were in the store on the phone to head office they refused to serve us and 3 other customers whilst they all stood in the back on their phones and hiding!! The whole experience was absolutely disgusting and this isn’t the first time! I would not recommend this store to anyone!! The customer service is absolutely appalling!! Rude and arrogant staff! Rang head office three times and spoke to three people before anything was done, and still we had to fight to get a refund!!! DO NOT USE THIS STORE!!!

We order from this branch to provide lunch on staff training days. Usually they are very punctual but today they phoned to say they would be 15 minutes late. When they hadn't arrived at the agreed time I called and was advised that the delivery guy was minutes away, that was untrue as he hadn't even left at that point. We finally got our order 25 minutes after the time agreed and 40 minutes after the time promised. Food was barely warm when it arrived. Previously we were charged twice for an order and it took us months to get the refund. I'll be looking for an alternative pizza provider for our next order. Staff waited for most of their lunch period for food to arrive then had to eat it really quickly to get back to their training session. Totally unacceptable.

Terrible service, ordered half and half with half vegetarian, pizza had meat all over, hadn't even left shop with pizza and . Manager refused to replace or refund and walked out the back and ignored us, delivery driver then arrived and was very rude and abusive and said we must be desperate for the £10 as we had ordered the any size £9.99 deal. Very unproffessional. Extremely rude people!!! Never Agan!!!

Will not be using this branch and also encourage other user to look for an alternative. On more than three occasions the delivery time exceeded the promise. Driver was rude and could not be bothered with the late delivery. Branch Manager and staff at the branch are rude. Have been kept hanging on calls on various occasion's. The whole experience has been less than what you expect from an international brand. The impression this branch gives is that they don't really care and are not motivated to provide a professional service. Also this branch is a franchise so I can understand the lack of commitment and professionalism.

ordered take away Pizza and wanted vegetarian choice. We went for a deal of two pizza plus wedges, garlic bread and pepsi. We were expecting a tasty pizza with the promise of garlic crust. What we got was a tasteless soggy bottomed undercooked pizza with a few measly wedges and horrible cardboard french garlic bread that tasted of nothing, certainly not garlic. It was horrible. We have had vege pizza at other places and they were zinged up with herbs and tangy sauce but this was horrible, even the dog left it! Go somewhere else and get valu for money!