Papa Luigi Dial A Pizza in Milton Keynes

took 45 mins to prepare my order then cancelled it without notice. Time waster. Terrible service. Not recommended.

think the food is good but prizy but I was hungry after work and it was late and they were still open. So I ordered and got buy 1 get one free. Arrived hot and good. And they have the toppings that I like to.

Sent totally wrong order and completely disinterested in fixing issue. £50 in the bin AVOID

Wow. I’m genuinely really impressed. Ordered a pizza during peak time on a Friday after my socials being flooded with Papa Luigi adverts over the past few weeks. The pizza arrived steaming hot a very short while after I placed my order, friendly and polite driver handed it over. When I opened it up I was expecting to see the usual 2ft deep bread with a bit of tomato purée and some toppings out of a tin. Oh no. The tomato sauce was amazing, loads of cheese, a smooth base, a brilliant amount of toppings which were fresh and tasted high quality. This is NOT your typical independent pizza shop, this is levels. Well done boys, I’m not impressed with a lot of takeaways these days - but this was brilliant.

Had a pizza from Papa Luigi's today. Not eaten from there is years. I was so happy with my pizza and fast delivery. Will definitely be returning there for pizza in the future.

1 star because there's not option of zero stars Horrible customer service you paid your order , and never got anything, the solution from them sorry make a new order or wait 3 banking days to refunded , please never make orders at least that you don't want to receive it.,I asked the manager it's for my son birthday can I go to collect the order say if you pay again ,? Could you believe not money not order ,the website is obsolet

Pizza burnt Donner meat so hard horried burger asked for completey plain came with salad and sauce shop dont read the notes phone shop to get a rude person answer and told me they would only deliver another burger if we paid for the drivers petrol when they got the order wrong will not be ordered again this shop is ridiculous and need training on how to treat they customers don't know how this shop has been open for so long total waste of £40

Good pizza just not happy people in the shop

Me and my friend ordered food from here and both had very upset stomachs after the kebab was dry n not good at all but the pizza was good

Ordered pizza 2 weeks ago wrong thing turned up waited two hours gave them the benefit of the doubt tried again and got raw pizza doe refused to give refund hung up on me nervous amounts times explained that there customer service skills are rubbish will not be returning

Rudest customer service ever. Don’t order from here. Tried to amend an order and guy threatened us to cancel our order because he will still get paid and cursed at us over the phone!!

One of the best pizza places there is in Milton Keynes! Also helpful, always on hand whenever you need them! I would highly reccomend!

Ordered from them when visiting my friend in MK recently. Utterly disappointed! I use a local pizza place frequently where I live and this place was no match at all. Pizza not filling or tasty enough, garlic bread smaller than what you'd expect. Delivery time horrendous too. Never again.

Bit of a shame, really - used to get pizza from here often but it's really declined recently. Ended up getting a luke warm order almost 2 1/2 hours after ordering online. Every time we called asking about an ETA, we were told that the driver was "almost there". Definitely felt like there was either a major miscommunication between the store and the driver, or we were just being fobbed off. Basically: would only recommend this place if you have 3 hours spare and a love of cold pizza.

Dreadful. I’ve been waiting over 90minutes for a pizza!! Don’t bother. Go somewhere else. Shouldn’t have to wait this long…

Ordered here for the first time. They delivered the wrong pizza with someone else address on it . Called to say there's a mistake but they basically said they were to busy to care and said "can't you hear the noise behind me" insinuating they were too busy and lots going on in the kitchen. You would think from his tone and the way he was talking to me that it was my fault. The man came to pick up the wrong pizza from mine and I asked him is my order in the car and he said " no , I don't where your order has gone " then he left . I then called back where I spoke to this rude individual named Andy who told me " I need to wait until the driver gets back to the depo to sort it out" and kept calling me boss . I asked the question if my pizza had been delivered to somebody else's household he said " No " mine was actually in the front seat with the driver which was a total lie. When the driver came back with the correct order I said "why did you not give me it when you last came " and the driver replied with " I delivered it to the wrong house, just had to go back and collect it " Big liars . Andy Kept saying " I can't have lengthy conversations " when calling for my pizza and kept saying " I'm busy I'll call you back " which he never did. Disgraceful service all round and felt the people were so rude on the phone as they didn't care that my order had been mixed up. Never never never again will I order from this company as rude, dishonest, and very disappointing . His name is Andy so stay clear he dont care and should be sacked as you wouldn't get that in any other professional establishment.

The best pizza & burgers in town. Top service. Delivery came fast.

Came here late at night, met by an absolutely brilliant gentleman behind the counter, so friendly and charismatic as well as all the staff working . The food arrived quick and without doubt is the best pizza I’ve ever had. Would absolutely Recommend I would come back any day of the week

Awful pizzas. Delivered cold. Over priced even on buy one get one free and definitely not value for money. Toppings were scarce.

The original and best and still the best

Service was great, they was very nice and the food was really good. Favourite thing about this place was that the employees treat you as family.

Came across them online so thought I would give them ago. Until I went for delivery option and they wanted to know my life story. What's my age got to do with a cheese burger. Ended up ordering else where. Who didn't treat it like I was applying for a job. I would still be filling out the boxes now if I hadn't of left it

Gotta say 10/10 for value and taste, we order a large deal yesterday, 4 pizzas and sides, tried the sausage and cheese stuffed crust on 2 of the pizzas, they were all absolutely delicious, everything, including the chips and garlic bread, was hot and fresh. Hands down the best pizza we have had in a long time. Very, very happy.

There was a pizza on the floor covered in flies, chips were in a bucket, kebab (which he went to microwave but stopped as he saw me looking) food was disgusting had flu like symptoms for days after and sickness, spoke to a doctor and was told it was food poisoning. Service was abysmal! Never ordering again

What an awful place, ordered a takeaway and they got it wrong 3 times out of 3, how difficult it is to do a plain kebab and a burger with no lettuce

My god this has to be the worst kebab I have ever had, the kebab meat was so burnt it was unedible, how can a take away offer such awful food on a daily basis, wish I could find somewhere else, maybe pay a but more, the staff, a male employee is probably the rudest person I have known, no customer service skills

This is Milton Keynes worst takeaway Delivered wrong order and over half hour late and trying to call the shop a joke food is half cooked no thanks at your own risk

advertised wrong on deliveroo, said the doner and chips comes with salad and a pita, didn’t receive either. came late and didn’t update deliveroo once. I called 3 times to ask for updates and was told they stop delivering at one. when it arrived that had attached a flyer that says they stop delivering at 3.

Ordered 2 pizzas, chicken strips and a burger this evening and I’ve got to say the food was delicious 🤤 the pizza tasted amazing and my husband said that the burger was the best. The delivery was quick and it was reasonably priced. Highly recommended 🤩🤩🤩

Used to be part of my regular week however due to variable prices between their broken website and working one, ever decreasing portions on the toppings on pizzas I will be using them less than before.

Refused to deliver to us despite delivering here for the last 20 years!

Tried quite a few brand name pizza companies their food all tastes the same processed at least their pizza has a decent amount of sauce and cheese dough is a bit rubbery but cooked well filled me up!

Apparently ring phone I’ll come out means I’ll walk down the street while they sit in their car Obv I meant come to the door just don’t ring the buzzer Last and rude - no more helpful on the phone - took 1 hr 10 mins too and when I called before just was told “well we is busy init” Shut up it’s a Thursday

Absolutely dreadful pizza I ordered a papa luigi special and ordered extra cheese which I paid for which most certainly wasn’t there a rude man on the phone when ordering and when I called to complain regarding lack of cheese was totally fobbed off absolute garbage.

Walked in, ordered, decent pizza at very good price.

Best pizza in Milton Keynes (get the deep pan) I have loved this place since I can remember

You guys used to do the best pizzas Now thats not the case pizzas that turned up at was was the the cheese wasnt cooked properly it was so under cooked the meats was just some kind of cheap stuff that tasted ranked was so rank not even my dog would eat it he just walked away

Great service great staff great prices Regular customer

Always come here, friendly, always busy place so quite popular.

I called up for a collection order, and half way through my order he put the phone down on me. Poor customer service, don’t need to be rude and complain to paying customers that you’re busy. Shouted at me when I was telling you I was collecting and order and told me I wasted your time for telling you my order. Then he aggravated when my order was on the side, like I should have known it was mine? I can’t see through boxes! I have not had a problem with the food but the customer service the last few times, has made me never come back. And I’ve been told by other people they won’t be returning because of the customer service.

Just received order now, got a burnt, dry burger patty amd a dry crmated chicken wings.

2 out of 2 so far, the southern fried chicken was again the worst yet, asked being a regular customer for nice pieces and got refried disgusting chicken and chips, with a £2 delivery, please when you are looking for customers in this current climate, don't serve this disgusting food

Used to order from here in the 90s was banging.so I thought I would try it again shouldn’t had bothered was awful chips were definitely microwaved garlic bread was ropey the pizza was a 3 out of 10 defo will not order from here again waste of £15 shocking

Very poor customer service, I ordered 2 pizzas with 4 different toppings and received 2 margheritas (not to mention that I didn't receive my sweet chilli dip). I tried to call them but very unpleasant guy named Andy picked up the phone and said that it's my fault, not their and they won't deliver me proper pizzas and he just hung up.

I previously left a review on Just Eat saying that they failed to deliver. However, that is not true. Delivery did arrive, it was just so late that even the online tracker thought the order was long finished I apologise for my rushed actions and I will amend them as soon as I get the chance to renew said review. Good Pizza 5/5

The best no-fuss pizza shop in town!

They leave their Deliveroo tablet online overnight to take people's money and provide nothing, hoping that people won't complain to get their money back. Avoid at all costs.

Polite and timely. Really good pizza! Ordered from the shop itself.

There website should hav options for the sauces and it doesn't hav hav half the items they have on there paper menu

Nice pizzas bargain prices... getting smaller nowdays.

Can't get a better pizza than there's. I'll never go to any other pizza company

Value is good, but everything tastes bad. Fries are 100% microwaved warm and the pizza dough tastes odd while the toppings have no flavour. Pay the extra and enjoy a papa johns man don’t ruin your night 🤣

Comparing to other pizza shops they have better quality in taste and ingredients balance plus the offers they got is compatible with good spend.

The best customer service! Extremely fast ! most importantly, it's warm and delicious!

Best independent pizza place in MK. The Papa Luigi Special pizza is amazing, lots of toppings and fast delivery. 5* Will order again soon. Thank you

Have been a long standing customer of Papa Luigi's in Stacey Bushes in Milton Keynes for a number of years. The management are outright rude, aggressive and abusive at times towards customer orders and requests The food quality, has deterioated to terrible flavour, with pizza regularly being delivered either luke warm, or overcooked and over greasy. The company makes it clear that they have no interest in keeping customers or treating them with respect, often being impatient with telephone orders, or uptight that that they have to find a card machine to process the payment, or make pizza alterations. Overall I'm done now, with the disgusting pizza that was delivered to me today. Avoid this conpany for any level of tasty or quality Pizza !

Always used them since early 2000's but lately the standards have slipped with delivery times being well over an Hour. Shame when they they used to be so good. I'd recommend doing cash on delivery rather than being heald to rasom when having to call to ask where your delivery is.

The best customer service in Milton Keynes! Order from these guys quite a lot , never had any problems !food is on point thanks 🔥🔥😍

FRIENDLY GOOD BANTER EXCEPTIONAL FOOD AND ASLAM IS A RESON TO RETURN. THAT MAN PUTS TOGETHER THE BEST PIZZA IN MK. SADLY I BELIEVE HE ONLY WORKS ON A TUESDAY SO TUESDAY IS WHEN I WILL BE THERE IN FUTURE. ALSO EXCELLENT VALUE FOR MONEY.

Great food but ALWAYS forgets my dips!!!

Great pizza at a great price too

Rude management,food was late and warm not hot ,phoned the restaurant and man who answered phone said driver is running late and that's all I can say ,wouldn't use this place again

Absolutely USELESS!!! learn how to read orders...you just delivered us pizza and there TOTALLY THE WRONG ONES 😑 🤬

Had stomach cramps on an order before but it was only me so thought it could be anything. Last time we ordered both me, daughter and husband ill. Never orderering from here again.

Good pizza and quick delivery at 1 am. Good service and pizza tasted great.

Called to order, was on hold for ages, then someone came on the phone and said they're waiting for "the guy", he'll be 5 to 10 minutes can I just hold. I said I wouldn't hold for that long as already been on the phone for ages. A few minutes later someone else demanded my phone number and address, I placed my order which was read back to me. Two pizzas and sides arrived, fairly quickly. One pizza was wrong, missing a topping, neither was hot. The sides were rank, we wondered if they'd had been mea for an earlier order. They were cold and so soggy they were actually wet.

When it's good it's brilliant. Great quality, hot, tasty. More often than not the order is wrong somehow. But they are always great at resolving things.

Best pizzas in town! With the best deals! I buy from them on a regular basis and always got the best timing and on point! Absolutely recommend this to everyone!

When I asked for a Hawaiian no pineapple they done plain and added the ham on to make the cost extra rather than doing as asked when ordered on the phone

Used this place loads of times over the years, everything order now, the food is really bad, kebab are like reheated, think we r are going to have to find somewhere else

The service i get here is outstanding!. Special mention to Joe, he's ever sooo lovely and efficient. - Thanks soo much Joe. Will always recommend Papa Luigi to friends and family!

Worst place ever! So overpriced and food quality is baaaad. Paid £24 pound last night and that just went all in the bin. Pizza super greasy, burger was tasteless and watery... never ordering from here again...

Delicious tasty pizzas. Good service very quick delivery. Highly recommend

Great service and really good people and lovely food

The best and the tastiest pizza in mk, been using these guys for 15 years never disaponted, highly recommend this place Very friendly service

Best pizza in town.the good thing about this place it opens till late.

By far the best fast food pizza takeaways! Been going to these guys for years now, never let me down, the cheese stuff crust is one of the best I've tasted! It's very good value for your money. My delivery always comes on time! Couldn't recommend them enough. Friendly staff. You must try the pizza here! I would even go as far as its better than domino's!

I got 2 12 inch pizzas even though I ordered and paid for 2 nine inches and it came fast

I love the pizza from here, they really do get the base perfect and lots of toppings. But the last time I ordered I waited and hour and a half before calling to find out where my order was to be given a mouthful from the owner for giving them a fake address, now considering I have lived at the same address for 20 years, and my address came up on their system from my phone number and I confirmed it with them, where do you think the fault lies? After the tirade of abusive language I got from them, I can never order from this company again

Rejected my order for no reason Didn’t think to call, sent a email... I’ve been sat here waiting for 2 hours... I really wonder how these guys stay in business

If your late then your food is cold that's what happens when you don't let your driver leave unless he has minimum of 5 orders to take with him, so simple exchange the food when your found out but no you want my hard earned money. I will never understand with so many chicken/kebab/pizza/curry and forgive me if I left something out that they don't sell, would be allowed to deliver hot food to people who more now then ever actually want value for money. What's even worse is with all these delivery sites you actually pay more for the food items, then the delivery fee, then some fee just for actually placing the order, and for that you get cold food delivered late.

Very nice variety of fresh food,very reasonably priced,great friendly caring customer service and delivery is very prompt and consistent,I well recommend dial a pizza.

Delicious pizza and good value for money. Friendly staff. Will definitely be ordering from here again

LOVE THE PIZZAS ALWAYS FRESH AND TASTY.

customer service was great . the best pizza I've ever tasted!!!! better than Dominos will be ordering again.

Spot on service! The pizza arrived on time, and the driver was polite. Not to mention, the pizza was delicious and I would definitely order again.

Took over a hour to arrive. Pizza was cold. Chips was a also cold and soggy. The drink I ordered was a 1.5L bottle but I got a 1.25L. Waste of money I chucked the lot in the bin.

Lovely food and great customer service

Highly recommended, great choice and varieties on quality food and desserts, friendly staff and prompt deliveries! 🍔🍟🍕🥮🍪

Brilliant food! Friendly service from the staff, Quick efficient delivery, meaning pizza was still hot fresh from the oven!

Very good customer service and very polite driver. I dont always follow the reviews and usually give the restaurant a chance and i can say that i was very pleased with my order. the food arrived on time and hot unlike the other reviews have mentioned. i will be ordering from here from now on!

Not impressed. Both me and my husband have been ill all night after ordering. Also the wedges were soggy the cheesy garlic bread well there wasn't even enough cheese on all 4 pieces to cover 1. The base was so thin there may as well of not been any. Safe to say we will never be ordering again.

The pizzas are always nice, but changes I select when ordering online, e.g. no pineapple, no corn, double garlic, don't always happen. Twice, now, I've had little or no garlic.

My order was perfect, would definitely recommend.

Reasonable price fast delivery and always hot and fresh , no complaints here !

I ordered 2 double gourmet burgers and was absolutely amazing 10/10 better den any other burger place in mk

Papa Luigi continues to be one of my favourite pizza places around Wolverton. Smooth ordering, delivery more or less to time. Great pizza and good value for money. Added bonus, the outlet is opposite Blackened Sun's Brewery Taproom.

we ordered our pizzas for the third time as we have been finding it nice lately. However on this occasion the driver got lost and was very rude on the phone took him over 20 mins to get to us and when he did finally arrive after us having to meet him somewhere. The food came to us cold. They need to put people who knows where they are going on the deliveries

Just had 2 kebabs delivered, well totally disgusting was stone cold and stuck to the dish, they call salad red cabbage and a bit of diced tomatoe, no chill sauce and felt like slime. This place needs shutting down.

Used Papa Luigi's for years.. Never had a bad pizza from them. Always get a really nice cheese n tomato, full of flavour and the dough is really nice too. Me personally I would put it up there with dominos and the others.