Delivery
Pickup
Outdoor
The best restaurants in United Kingdom serving Pizza pasta food
5.913 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
89 Opinions in 3 websites
Ordered through website, got to the cutting and checking stage on tracker then nothing. Tried calling the shop 5 times and no answer, got a message saying that my pizza order was coming through Uber and then the next message to say my order had been cancelled. At this point it was 45 mins after my order had been placed, I drove to the shop just to be met with hostility, staff said the order was with the driver at my home and they tried to gaslight me into thinking this was all my fault, even tried to say they didn’t answer the phone because it was busy and the phones were ringing constantly (not once did a phone ring whilst there). No apology from anyone other than the driver who said to not eat the food as it was cold and had been sat around for 40 mins. Disgusting service, inedible food, wrong drink given, terrible service.
86 Opinions in 2 websites
I came on a busy day and wanted to get soup as I had a long wait for my bus to arrive and it was cold. I honestly thinking they’d be none left but the lovely assistant said they had just leek and potato left. I watched them make all the toasties and baguettes making me think il have to come here again for one of those. The poor girls were rushed off their feet and just as they’d closed off an area some people decided to ‘unclose it’ and as a person who worked in catering 16 years people should appreciate how hard the job actually is. The soup was very very nice it was proper homemade and the bread wasn’t horrible shop bought it was proper sliced bread. The cakes even looked amazing so il be back again.
7075 Opinions in 3 websites
155 Opinions in 4 websites
Pizza box was crushed when it arrived because the rest of the order had been placed on top of it for delivery, which meant that the box lid was stuck to the top of the pizza taking most of the cheese with it. Never usually have any problems from here.
927 Opinions in 2 websites
Ordered a Chicken & Rice box with some chicken wings, got a buy one get one free offer wich was great as me and my partner had a box each. Food was very tasty and hot. Food came 10 mins early, considering we ordered at 12am we were very please with the service and delivery to the Ibis. Shame we were only visiting Coventry for the weekend as we would definitely order from here again…
155 Opinions in 2 websites
The cigarette smoke Iun this store was too much for me. Papa John’s staff were smoking right outside the Chester store so the smoke was blowing into the store. I mentioned it to the person serving me but they said it was just blowing in, as if that was acceptable. The staff were also wearing Papa John’s T shirts. It was very unpleasant going into the store. This was 5:20pm 5/9/2023. Had I not placed the order online and already paid, I would not have stayed. Had I been ordering in store I would have left, I would have been unable to stay in the store long enough to wait due to the cigarette smoke. Not only was this a poor advertisement for Papa John’s but I would not want to eat pizza made by someone with cigarette smoke and ash on their clothing. I hope they at least wear aprons that they take off before they smoke. We were not given an estimated time to pick-up, we had to wait until it said ready. The pizza had not been kept warm in the time it took us to get there so the pizza was only luke warm.It would be helpful to be given an estimated time when the order is placed so that customers may leave earlier and aim to arrive when the pizza is ready. Traffic was quite bad in Chester at 5pm and it took us some time to get there. The pizza was delicious, if a little cold, so it’s shame I will be unable to visit the Chester store again because of cigarette smoke. I am asthmatic and cigarette smoke is one of my triggers.
84 Opinions in 2 websites
I was trying to cancel my order on Uber eats. Female manager at the Clapham Branch was very unhelpful & rude over the phone. Hanging up before every request to cancel the order. Was saying that I had to cancel through the app, but the app said I needed to contact the branch directly. Rude manager, not worth ordering from.