The best restaurants in United Kingdom serving Other european-cuisines food

Very sad to hear you've closed. Our favourite spot for a pre match meal. Always great food and friendly/attentive staff. Thanks.

A fantastic place, beautiful decor and so clean. The bar staff were amazing & very helpful. Would definately recommend this place for both food and drink.

It was good, but initially on our arrival to get a seat, we had a little challenge with one of the staff who was not patient to hear us on how many numbers of guests we are and how we want to be seated, it was later resolved when we told the staff to calm down and listen to us properly. It will be nice to listen to customer to express their mind without being rushed but the food and the service later was good

I’ve been having Nandos at least once a month for over 15 years and today I can honestly say was my worst experience. No one greeted my sister and I. We had to seat ourselves, which was a task as most of the tables were dirty from previous guests. I went to the till and ordered as I wanted to specify what piece of chicken I wanted, the man at the till was welcoming and polite. We then had to wait 35 minutes for our food. When the food came it was stone cold, I was in disbelief that they presented us with that cold food. We sent our food back and was given fresh sides but the chicken was just drenched in more sauce reheated for a few seconds and handed back to us. We sent it back again. We sat with our sides as we waited for the chicken. By this time we had already lost our appetite having to sit surrounded by tables with leftover food. We were not asked how the food as we usually are. We still had our red stick on our table at the end of our meal. Terrible experience and a big waste of money. Quite disappointing as we visited her last week and our host Blossom was lovely but they were clearly extremely under staffed today. I won’t be back.

Wonderfull atmosphere and vibe, great area and amazing workers and waiters. Succulent chicken and lovely service. Amazing side dishes such as macncheese (eat whilst hot). The fact you pay upfront so when ur finished you can walk off is AMAZING. More restaurants need this.

Dear Nando’s Customer Service Team, I am writing to formally express my disappointment regarding an incident that occurred during my visit to your nando’s Granby Street branch on 13/11/24 in the afternoon. I believe the experience I encountered with one of your staff members does not reflect the high standard of customer service I have come to expect from Nando’s. On this visit, I had ordered a meal, which entitles customers to a beverage with their order. Initially, I took a glass of water but decided not to use it and instead chose a Fanta. Shortly after making this change, a lady staff member with blonde hair tied up approached me. Without any attempt to clarify the situation, she abruptly removed the glass from me and, in an unprofessional tone, reprimanded me by saying, “Don’t do it again. I will charge you.” I was taken aback by her approach, as I had not acted improperly. My order included a meal, entitling me to a drink, and I had not consumed any water before choosing the Fanta. Therefore, her behavior felt unjustified and unreasonably harsh. Additionally, the manner in which she spoke to me was unnecessarily confrontational and left me feeling humiliated in front of other patrons. I would appreciate it if you could investigate this matter further and consider providing additional training to staff on how to handle customer interactions respectfully and professionally. Nando’s has always been a brand I admire for its quality and customer service, and I hope this was an isolated incident that does not reflect your overall values. Thank you for taking the time to consider my feedback. I look forward to hearing from you soon and hope to see improvements that ensure a welcoming and respectful atmosphere for all Nando’s patrons.

Very nice carvery highly recommend.

Was pretty quiet when we visited for lunch. Considering how quiet it was service was a little on the slow side but thankfully we weren’t in a rush. Staff were lovely though and the food was great!

The service was a complete joke - there were multiple inappropriate comments made by the manager Giovanni. He implied that we were drunk and that we had been drinking before. My friend asked why this comment was necessary and Giovanni said ‘I wasn’t talking to you’. It got to a point where he admitted he had done something wrong and tried to buy us off with free deserts. We felt this was even more inappropriate. We complained again to another worker. Giovanni came back again and offered us free desserts again after completely ruining the mood. The conversation ended with him walking away. Absolutely abysmal service.

Lovely staff and super quick service. Can order on the app, at the counter or by scanning a QR code. Super easy to do and got our food quickly too!!

Really welcoming friendly staff. Food fresh and well cooked.

Always delivery issues with this branch. It’s a shame as a Nando’s is always appreciated but yet to get a delivery that is correct. No option of redelivery even after spending so much money. Avoid and if you can order from Bentley bridge.

Had a great trip to Kettering Nando’s tonight and the service was incredibly fast! Food came out within 5 minutes and the customer service provided by the manager Anna was top tier, will be coming back again

I didn’t receive my food not happy at all

The atmosphere was great the music entertainment was really good. The staff were very friendly along with the Liverpool customers. Would definitely go back again.