Nando's in Wrexham

Excellent staff couldn’t do enough. Very thorough with nut allergy sufferer in our party. Ensuring food choice was completely nut free. Quick service & advice re desserts

Hi Chloe, I just wanted to say thanks for the amazing service my husband and I received at Nando's Wrexham branch! The food was delicious, but what really stood out was the friendly and attentive service from your team. You guys really know how to make customers feel welcome. We're looking forward to coming back soon !

No chicken breast , over half the menu missing , just thigh meat , on a quiet Thursday evening. What we had was OK.

The wine selection was impressive.

No garlic bread in my order and mac n cheese very small even tho ordered separate not in meal deal side orders, deliveroo refunded 80pence although it's not the point, item missing ruined the experience

Georgia is an excellent host and runs a very good restaurant

This visit was an utter disaster. Waited at the desk nobody came to seat us. I went to the toilet upon coming back my wife was seated but no menus. I went to the desk where a female was putting menus back in place, as I went to pick up 2 menus for us the person took them out of my hand and stated that it was her job and we should have waited to be seated. This person was one of 2 that were chatting by the drink dispenser's when we arrived 10 minutes earlier. she followed me back to the booth and proceeded to lecture me on the way I was supposed to wait at the desk, this despite me saying several times that I knew that as we use Nando's quite often as there are 3 fairly local that we use never having problems. After she left both myself and my wife decided that to be spoken to the way we were as we were naughty children, we would leave. I hasten to add that I have a Nando card and am a mere78 years of age, it also cost me £1 parking to be insulted. I suggest that you instruct your staff in the age old fashion of the customer is right as they pay your wages, that is unless they are downright rude but that is a different matter.

After ringing in advance for a party of 8 we were told “we don’t reserve tables at a weekend but there’s a party of 10 in, if you come in about an hour they should be going so you’ll be fine” So we rock up an hour later and the table of 10 are leaving. We even said to the waitress wow perfect timing! She then looked at us funny and ignored us. We stood there for another 5 minutes and then asked her for a table of 8 please. We said we rang earlier. By this point - available there were a table of 6 free, a table for 8 free, a table for 2 free and a booth for 4 free. She then told us there were people waiting for a table (4 people sat down) she then split the table of 8 and turned it into 2 tables of 4 and sat them There. Then she said sorry there’s no tables for 8. I asked why she couldn’t sit the 4 people at booth for 4. She looked blankly then said that’s reserved for a table of 3. To which we then said we rang earlier and you said you don’t reserve tables and to come in for when the table of 10 was leaving? She said they don’t reserve tables but they have reserved tables for someone who walked in and then disappeared and were no longer there. So I don’t understand what difference it was to us ringing as we were on route or someone walking in and walking out. There was ample space for us, the 4 could of sat in the booth by the time we’d sat down and eaten someone else could left by the time the 3 turn back up or sit them at the table of 6? We have been to Nando’s Wrexham a few times hence wanting to bring our family but don’t disappoint if you’re in a large group. They don’t want your money. We spent £300 at the sleepy panda instead and it was delicious

Better value and Portions than KFC

-Chicken wings are a shambles !! wings are supposed to have crispy skin not soggy and chewy -The rice is nasty and taste like the microwave stuff -Pitta bread is mid Humas literally had a whole chick pea in it Overall it used to be good now it's just feed for the chavs

Great customer service from our lovely waitress. Good food! We both said how nice the staff were.

Feels a bit rushed in there, food is nice but not always warm. A few times I’ve struggled to get cutlery and they are often not clean

I went for a meal today, was served by kaci she was incredibly helpful and kind, she made the whole experience.

Absolutely amazing service from Georgia possibly Goergie. Couldn't do enough for.us. I haven't been to a Nandos in a very long time as my 1st experience was awful. Thus time I would definitely make another visit if all.the branches are as good as Wrexham. The choc o lot cake was amazing

Amazing place to have a lovely time and eat! One of our favourites. Great customer service and the best chicken as always with Nando’s.

Very small restaurant but gets very busy but very good service and fast and quick and tell me fries and one of their new chicken burgers and loaded fries. I think there might be new or there might be out for a while. I don’t know the overall very nice.

It's OK. Does chicken really well. It's not up market dining, but OK.

We attended without a booking and one of our party has a food allergy. The member of staff taking our order was friendly and polite and called the manager whose attention to detail was excellent. Nando’s food here is always great. The people working at this restaurant did everything they could to assist us. Highly recommended. 😊

Good for a standard nandos. A little wait on food sometimes if busy but ok!

Very good. Haven't been for a long time & was the lads first visit. Great food, great service. Will be back a bit sooner next time

Ordered on the app. Was told there was a delay with out orders and offered complimentary starters so ordered the halloumi. When our meals came they tasted fine but my chicken didn't look like any colour of chicken I've seen, almost purple. I really should of sent it back but was waiting so long in the first place I didn't want to wait any longer. As a result I've had 3 days of stomach ache and the runs. Avoid if possible.

The food was not that great, the service however was great.

This evening we came here for dinner. There was a small issue with our order, and we almost didn't want to bring it up. However, an employee, I believe the manager, immediately reimbursed us. When we told him it really wasn't necessary, he insisted in the friendliest way possible. There are a lot of places for good food. Especially with franchises, you expect a certain quality. But it's the service that turns your night out into a dining experience and justifies leaving the comfort of your home. Tonight, this restaurant proved that they understand that.

Not for me I'm afraid, Chain restaurants have no atmosphere it's just like a school canteen

Little place but best Nando's food and service ever experienced on Nando's restaurants.

Callum and I have to work with the company xx xx

There was a lady who refused to give us seats which were free and refused to let us stay inside when it was freezing outside. Very rude staff. Food is usual Nando’s

Staff was amazing as I made error on ordering food and they was happy to refund myself and also give me the food. Friendly staff and amazing customer service and food was spot on

Great food. Better than nandos.

Very poor food with service to match. Staff not helpful and couldn't be bothered. I'm surprised they're still in business. Give this place a miss

Spicy Portuguese food under a chain restaurant. This one in particular isn't anything special but the staff and food are both good. Little pricey but a nice treat.

Very good service and quick. Food was very good.

I am usually a big nandos fan but on this day i saw a sheep being bummed in the toilets. Wrexham scum

Thank you all for the cheerful, efficient staff, especially Aaron, during such a busy evening on Valentine's Day. The food was delicious as always.

Can't go wrong with a Nandos before going bowling

The workers are humble and lovely, going back soon!

Good food with great service. Peri peri chicken is awesome.

I don’t often leave reviews but WOW I was blown away here today. The whole team were very welcoming, Rob the manager was lovely but Gee and Chloe were my favourite. He was very helpful with my order and took care of my every need.

Always good for a quick meal after the cinema. Food is good and the servers are attentive.

Such lovely waiting staff and head waitress, couldn't do enough for us. Kind and considerate. Such fast service too. We'll be back ❤️

If you like chicken 🐔 you like Nandos.

Can order at the bar. The only chain restaurant I found in Wrexham. Next to M & S.

Confusing place to eat.. The menu takes some working out.. Worked out very expensive..

Enjoyed it.however it could do with new seating and they need cleaning

Great place, great food and nice staff. Great place to get hot chicken

A nice, clean location. Service is quick and courteous. Food as expected - delicious, however I don't recommend coleslaw, it needed more cream and the portion was tiny.

The fully loaded fries were exceptionally tasty.

Me and my wife had the worst time here. My chicken was not cooked and I told the staff this and she came back to us after tossing it in the hot plate few minutes and told us it’s cooked and accused us of lying. We told her we don’t need reimbursement or another burger and just walked off. Thank you for a bad night.

Great casual night for a quick meal out with friends. Atmosphere was relaxed Staff were pleasant food was hot and service was fast

I compare all of the nando's that I've been to outside of South Africa with the ones that I went to in South Africa. Unfortunately none of them actually measure up, but they do a pretty good imitation. We have been to this one many times and enjoy it. The staff is friendly and helpful and the food is good.

Decent enough, had to wait a few minutes for a table but nothing major. Food was prompt but some items missing from the menu, stock needs keeping better

Came here for food,not been this particular nandos before but was hungry and in the area. Was seated very quickly and chose where we sat as it was that dead. Ordered our food and sat down. After 20 minutes someone came over to say there would be a delay on the chicken of up to 20 minutes. Half an hour later other people's food started to arrive before ours. We eventually got out food after waiting nearly an hour. Don't think the chicken was great,so full expecting to have the squits tomorrow. Will definitely not visit this nandos again .

The staff were overwhelmed today with rude and unappreciative customers, but despite this they still delivered excellent food and service! Our server Impy was especially great, and gave us updates on the progress of our order, they cleared our plates often so we had lots of room on the table, and they were overall a lovely person to be served by!

Although it was really busy, the food was hot and absolutely delicious. The staff was extremely friendly as well.

Food was great, though a little expensive. Food was smeared on the glass partition next to where we sat, which wasn't cleaned and the person on the table brxt to us kept snorting and bringing up snot which was vile but besides that was nice.

A good experience. Much appreciated.

Shocking service. Food just dumped on the table. When I asked them to do it properly, it was grudgingly and not even a sorry. Very poor and will not be going to Nandos again.

Very expensive for what in essence is fast food. Nobody took orders at the table. Staff just delivered plates to the table and didn't ask who they were for. When I picked them up on their total lack of service not even a "sorry" from them. Will never go to a Nandos again.

Probably close to the worst food I have ever had the misfortune to pay for. When we first arrived it looked like a mass food fight had taken place with food on the tables and floor. We then ordered only to be told my wifes choice was sold out which resulted in my food being left under the hest lamp whilst the rest was cooked. When it eventually arrived the sweetcorn was so cold it wouldnt even melt the butter. It was also so hard I nearly broke my teeth. The chicken was all dried up, cold and crispy. It is the only food outlet left on Eagles Meadow however that should not allow them to take the p***.

Warm welcome, friendly staff and great food😊🙏

After a disappointing visit to Nandos in York, We came to Nandos Wrexham on our holiday. The staff and management were very helpful and polite, and apologised for not being able to do vouchers and reward cards due to a system failure, and because we were unable to use our card we got a free desert each. Our food was brought to our table 10 minutes after I ordered, which came as a shock. Never had such speedy service like this. Everyone at the Wrexham Nandos are in need of a pay rise in my opinion, Service 5 stars Food 5 stars Staff definitely more than 5 stars Well done and thank you

Amazing fast service, lovely hot food, coconut geleto was amazing. lovely staff, will be back if we ever visit again.

The food was good and I liked the South African music. It made me feel at home

An amazing place to visit..upbeat afro music, very patient waiters. Super when you visit with children. If you know a taste of yummy African chicken try them.

The food was great and James was amazing- he had a great attitude and was very helpful

It was a bit cold inside so food went cold quick

Sat down quickly and efficiently. Had trouble paying online. Payed at the counter. No problem. Food arrived quickly. Staff friendly. Did not receive a check back. No up selling??? I worked at wrexham nandos for number of years when first opened in Wrexham. Was surprised that the training I received hasent been up held. No tables cleared, no deserts offered. Toilets were clean. Just a bit disappointed when even the nandos "goodbye " wasent included 😢

Always Order chicken wings from there. But last time two wings tasted awful probably because it wasn’t fresh!! Never had happened before. Nando’s chicken had always been fresh - I hope it is one off thing.

Popped in on short notice grab a meal with family. Had a little wait as they were busy but were able to sit and wait for free table.. Atmosphere was good, folks chatting and general happy feel. Tables, utensils and toilets were clean Staff were very helpful, had a small wait on wings but provided us free if charge on some small snacks while waited.. Food was lovely, most of the family ate wings and I had a butterfly burger, all were very nice...

I hate Nandos!!! But my 11 year old loves it. So i agreed to go in. Well all i can say is firstly staff were beyond excellent! Polite, friendly and always smiling. Secondly food was again beyond excellent really really enjoyed it and would happily go back. So thsnk you Nandos Wrexham you were immense!!!!🏴󠁧󠁢󠁷󠁬󠁳󠁿🍻

As always perfect food and friendly staff.

Good costumer service and everyone’s food arrived within 10 minutes of ordering

Been here plenty of times and been looked after. Shout out to James top customer service 👏

Great experience. Exceptional customer service - manager James was brilliant with us. Our little girl was looked after so well by the team. Restaurant was clean and welcoming. One of the best Nando's in our area for sure. Great food - no complaints!

Really good food, service good too

Great food and friendly staff. Very helpful and understanding with a large party and children

We haven't booked a table and when we've arrived we've realised that the place is full. We have been approached by a very friendly member of staff (male with blond hair-sorry didnt catch the name) that have sorted a table for us in no time and with no trouble. We have used a barcode on the table to order. Our drinks and starters arrived almost immediately. Food was delicious and I loved the new vusa chicken and sauce. Service was fast and all staff was excellent. As I've payed using the app and had no cash with me I felt really bad for not leaving a well deserved tip therefore the least I can do is to acknowledge the great service provided. The only suggestion I would like to make is to add the tip option on the app. Thank you for providing such a great service and turning a simple meal out into a lovely evening

Staff were friendly and welcoming, Excellent service:) They’ve also given us free ice cream at the end of our meal because the yogurt machine wasn’t working.

James was excellent with everything

No hot drinks no corn on cob as they should advise whats ran out on menu guarantee won't be going there again

Came in to have lunch but there was a slight mix up. The manager couldn't have been more helpful and the customer service was excellent.

Went here for my mother-in-laws birthday. Natasha (i think the manager) was amazing. So friendly and helped to make it an extra special birthday by bringing us some cake and the staff sung happy birthday. It's the little things that make such a big difference. Will definitely be back.

First time ever going was absolutely delicious. The staff allowed me to taste the flavours before ordering so I knew what I was getting. So kind honestly an amazing experience. The food tasted lovely and hot. Utensils were clean and the general environment too.

Visited mid week. Very quiet. Staff attentive. Food lovely

I'm generally not a fan of Nandos but was with family and it was the best option at the time. Food was actually better than I remember but food took so long so come and, before it had even arrived, staff asked if it was OK if they started stacking tables to close. Not good.

Great place to eat, lovely food great staff

Made a reservation over the phone for 10 people, only to arrive on the day and be told they hadn't saved our reservation. There were plenty of tables available to sit us all but they wouldn't accommodate it and told us we had to sit separately.

Food is nice if you like Nandos. Temperature was another matter so cold I had to go to the car for my jacket aircon on too low It was very uncomfortable. Inside could do with refurb very worn decor.

Small portions for big prices, chicken was alright i guess, overrated tbh

Reliable Nandos experience. Nearest one for miles around and right next to bowling /cinema. So a good option for an evening out. Still good value for money. Service was great.

Ordered large chicken breast but tiniest portion was served, complained and it was replaced. The portions of chips and coleslaw was also on the small side....generally disappointed, in fact the worse Nandos I have ever visited.

I took my 90 year old in laws to Wrexham for their first ever Nandos. The staff were amazing, giving them wings with each of the spices so that they could try each flavour first. They were kind, patient and very thoughtful. Highly recommend

10/10 service, woman that was serving us was so kind. We had to wait a descent amount of time for our food and so the lady was kind enough to offer us a brownie which was really nice and we accepted.

Modestly considerate to customers

Exceptionally good staff, very polite and constantly checking on customers to ensure everything was fine. Great ambience as usual with Nando's

I had the quinoa and feta cheese salad with added chicken and halloumi. It was delicious! Quick service and great value with NHS discount.

Excelent everything.Really enjoyed it and the service outstanding.We will come back definitely.

Me and my fiancée often go to Nandos for dinner as the food is always very nice and consistent. The staff are always friendly and attentive. My fiancée is not a big fan of anything spicy, but Nandos is an exception! Sometimes they do forget something off your order and do need to be reminded (almost exclusively at busy times though). But, they will get the food for you. It can get quite busy here and so I do recommend pre-booking or expect upwards of 30mins waiting. This Nandos is a good one and if you like their food, then I would recommend!

It had been a few years since I had a Nando's. The experience was well worth it. I ordered the chicken breast with Peri fries and garlic bread. I ordered bonelss thighs, coleslaw and a portobello muchroom. All this came with no delay and was well worth it. It certainly helped me recover from the night before. The service was exemplary, the restaurant having good atmosphere.

Always a good experience here and I vist regularly. Food is always hot and serves quick. Staff are always helpful and really friendly. It can get busy at nighttime at the weekend so may be worth calling to book a table.