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3.8

Based on 757 opinions finded in 2 websites

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Nº 270 in 404 in Wrexham

Nº 5 of 6 Other european cuisines in Wrexham

CUSTOMERS TALK ABOUT DISHES WITH..oldladypaycookedchicken

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Absolutely amazing service from Georgia possibly Goergie. Couldn't do enough for.us. I haven't been to a Nandos in a very long time as my 1st experience was awful. Thus time I would definitely make another visit if all.the branches are as good as Wrexham. The choc o lot cake was amazing

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dominar2k . 2024-11-23

MORE AT Google

Amazing place to have a lovely time and eat! One of our favourites. Great customer service and the best chicken as always with Nando’s.

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seb boffey . 2024-11-15

MORE AT Google

Very small restaurant but gets very busy but very good service and fast and quick and tell me fries and one of their new chicken burgers and loaded fries. I think there might be new or there might be out for a while. I don’t know the overall very nice.

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Christian boffey . 2024-11-09

MORE AT Google

It's OK. Does chicken really well. It's not up market dining, but OK.

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Matthew Ellis . 2024-10-20

MORE AT Google

We attended without a booking and one of our party has a food allergy. The member of staff taking our order was friendly and polite and called the manager whose attention to detail was excellent. Nando’s food here is always great. The people working at this restaurant did everything they could to assist us. Highly recommended. 😊

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FitziD . 2024-10-12

MORE AT TripAdvisor

Good for a standard nandos. A little wait on food sometimes if busy but ok!

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Honesty Lewis . 2024-10-11

MORE AT Google

Very good. Haven't been for a long time & was the lads first visit. Great food, great service. Will be back a bit sooner next time

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Daryl Langford . 2024-09-15

MORE AT Google

Ordered on the app. Was told there was a delay with out orders and offered complimentary starters so ordered the halloumi. When our meals came they tasted fine but my chicken didn't look like any colour of chicken I've seen, almost purple. I really should of sent it back but was waiting so long in the first place I didn't want to wait any longer. As a result I've had 3 days of stomach ache and the runs. Avoid if possible.

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Jess M . 2024-09-04

MORE AT TripAdvisor

The food was not that great, the service however was great.

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NINA JONES . 2024-09-01

MORE AT Google

This evening we came here for dinner. There was a small issue with our order, and we almost didn't want to bring it up. However, an employee, I believe the manager, immediately reimbursed us. When we told him it really wasn't necessary, he insisted in the friendliest way possible. There are a lot of places for good food. Especially with franchises, you expect a certain quality. But it's the service that turns your night out into a dining experience and justifies leaving the comfort of your home. Tonight, this restaurant proved that they understand that.

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Mariam M. Draeger . 2024-07-21

MORE AT Google

Not for me I'm afraid, Chain restaurants have no atmosphere it's just like a school canteen

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J F . 2024-07-02

MORE AT Google

Little place but best Nando's food and service ever experienced on Nando's restaurants.

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Angelo Ovidi . 2024-06-15

MORE AT Google

Callum and I have to work with the company xx xx

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Callum . 2024-05-19

MORE AT Google

There was a lady who refused to give us seats which were free and refused to let us stay inside when it was freezing outside. Very rude staff. Food is usual Nando’s

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Uma Iyer . 2024-04-29

MORE AT Google

Staff was amazing as I made error on ordering food and they was happy to refund myself and also give me the food. Friendly staff and amazing customer service and food was spot on

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Nadine G . 2024-04-05

MORE AT TripAdvisor

Great food. Better than nandos.

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sally sales . 2024-03-31

MORE AT Google

Very poor food with service to match. Staff not helpful and couldn't be bothered. I'm surprised they're still in business. Give this place a miss

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Simon J . 2024-03-22

MORE AT TripAdvisor

Spicy Portuguese food under a chain restaurant. This one in particular isn't anything special but the staff and food are both good. Little pricey but a nice treat.

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Conor Mckenna . 2024-03-21

MORE AT Google

Very good service and quick. Food was very good.

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Maria Vilaca . 2024-03-16

MORE AT Google

I am usually a big nandos fan but on this day i saw a sheep being bummed in the toilets. Wrexham scum

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Eugene Johnson . 2024-02-19

MORE AT Google

Thank you all for the cheerful, efficient staff, especially Aaron, during such a busy evening on Valentine's Day. The food was delicious as always.

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Mike N . 2024-02-15

MORE AT TripAdvisor

Can't go wrong with a Nandos before going bowling

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Noah Buckley . 2024-02-11

MORE AT Google

The workers are humble and lovely, going back soon!

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Kiki Kikie . 2024-02-09

MORE AT Google

Good food with great service. Peri peri chicken is awesome.

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Arun Pratap Singh . 2024-02-01

MORE AT Google

I don’t often leave reviews but WOW I was blown away here today. The whole team were very welcoming, Rob the manager was lovely but Gee and Chloe were my favourite. He was very helpful with my order and took care of my every need.

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James C . 2024-01-31

MORE AT Google

Always good for a quick meal after the cinema. Food is good and the servers are attentive.

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Lynette Clement Bell . 2024-01-20

MORE AT Google

Such lovely waiting staff and head waitress, couldn't do enough for us. Kind and considerate. Such fast service too. We'll be back ❤️

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Jennifer Lever . 2024-01-20

MORE AT Google

If you like chicken 🐔 you like Nandos.

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Andy Shallcross . 2023-11-30

MORE AT Google

Can order at the bar. The only chain restaurant I found in Wrexham. Next to M & S.

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Elliott Brown . 2023-10-29

MORE AT Google

Confusing place to eat.. The menu takes some working out.. Worked out very expensive..

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Paul Duncan . 2023-10-21

MORE AT Google

Enjoyed it.however it could do with new seating and they need cleaning

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Alan Fleet . 2023-10-09

MORE AT Google

Great place, great food and nice staff. Great place to get hot chicken

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Dennis Evans . 2023-09-30

MORE AT Google

A nice, clean location. Service is quick and courteous. Food as expected - delicious, however I don't recommend coleslaw, it needed more cream and the portion was tiny.

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Anna Anderson . 2023-09-23

MORE AT Google

The fully loaded fries were exceptionally tasty.

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Lavinia Benedic . 2023-09-19

MORE AT Google

Me and my wife had the worst time here. My chicken was not cooked and I told the staff this and she came back to us after tossing it in the hot plate few minutes and told us it’s cooked and accused us of lying. We told her we don’t need reimbursement or another burger and just walked off. Thank you for a bad night.

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Abin Joseph . 2023-09-01

MORE AT Google

Great casual night for a quick meal out with friends. Atmosphere was relaxed Staff were pleasant food was hot and service was fast

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lisahE6774FD . 2023-08-22

MORE AT TripAdvisor

I compare all of the nando's that I've been to outside of South Africa with the ones that I went to in South Africa. Unfortunately none of them actually measure up, but they do a pretty good imitation. We have been to this one many times and enjoy it. The staff is friendly and helpful and the food is good.

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JimMyra Wright . 2023-08-21

MORE AT Google

Decent enough, had to wait a few minutes for a table but nothing major. Food was prompt but some items missing from the menu, stock needs keeping better

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Adam Roberts . 2023-08-20

MORE AT Google

Came here for food,not been this particular nandos before but was hungry and in the area. Was seated very quickly and chose where we sat as it was that dead. Ordered our food and sat down. After 20 minutes someone came over to say there would be a delay on the chicken of up to 20 minutes. Half an hour later other people's food started to arrive before ours. We eventually got out food after waiting nearly an hour. Don't think the chicken was great,so full expecting to have the squits tomorrow. Will definitely not visit this nandos again .

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Ireg1997 . 2023-08-16

MORE AT TripAdvisor

The staff were overwhelmed today with rude and unappreciative customers, but despite this they still delivered excellent food and service! Our server Impy was especially great, and gave us updates on the progress of our order, they cleared our plates often so we had lots of room on the table, and they were overall a lovely person to be served by!

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Katie Madsen . 2023-08-14

MORE AT Google

Although it was really busy, the food was hot and absolutely delicious. The staff was extremely friendly as well.

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Mandie S . 2023-08-06

MORE AT Google

Food was great, though a little expensive. Food was smeared on the glass partition next to where we sat, which wasn't cleaned and the person on the table brxt to us kept snorting and bringing up snot which was vile but besides that was nice.

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Lisa Thomas . 2023-08-02

MORE AT Google

A good experience. Much appreciated.

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Barrie Duke . 2023-07-21

MORE AT Google

Shocking service. Food just dumped on the table. When I asked them to do it properly, it was grudgingly and not even a sorry. Very poor and will not be going to Nandos again.

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Simon Jones . 2023-07-17

MORE AT Google

Very expensive for what in essence is fast food. Nobody took orders at the table. Staff just delivered plates to the table and didn't ask who they were for. When I picked them up on their total lack of service not even a "sorry" from them. Will never go to a Nandos again.

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R120CYsimonj . 2023-07-16

MORE AT TripAdvisor

Probably close to the worst food I have ever had the misfortune to pay for. When we first arrived it looked like a mass food fight had taken place with food on the tables and floor. We then ordered only to be told my wifes choice was sold out which resulted in my food being left under the hest lamp whilst the rest was cooked. When it eventually arrived the sweetcorn was so cold it wouldnt even melt the butter. It was also so hard I nearly broke my teeth. The chicken was all dried up, cold and crispy. It is the only food outlet left on Eagles Meadow however that should not allow them to take the p***.

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Mark J . 2023-07-12

MORE AT TripAdvisor

Warm welcome, friendly staff and great food😊🙏

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andy dimeone birch . 2023-07-02

MORE AT Google

After a disappointing visit to Nandos in York, We came to Nandos Wrexham on our holiday. The staff and management were very helpful and polite, and apologised for not being able to do vouchers and reward cards due to a system failure, and because we were unable to use our card we got a free desert each. Our food was brought to our table 10 minutes after I ordered, which came as a shock. Never had such speedy service like this. Everyone at the Wrexham Nandos are in need of a pay rise in my opinion, Service 5 stars Food 5 stars Staff definitely more than 5 stars Well done and thank you

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John Roberts . 2023-06-03

MORE AT Google

Amazing fast service, lovely hot food, coconut geleto was amazing. lovely staff, will be back if we ever visit again.

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Karintina Long . 2023-06-03

MORE AT Google

The food was good and I liked the South African music. It made me feel at home

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Kempton Makushu . 2023-05-05

MORE AT Google

An amazing place to visit..upbeat afro music, very patient waiters. Super when you visit with children. If you know a taste of yummy African chicken try them.

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christine mwikali . 2023-05-05

MORE AT Google

The food was great and James was amazing- he had a great attitude and was very helpful

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Alyssa Woo . 2023-05-02

MORE AT Google

It was a bit cold inside so food went cold quick

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brian prydderch . 2023-04-14

MORE AT Google

Sat down quickly and efficiently. Had trouble paying online. Payed at the counter. No problem. Food arrived quickly. Staff friendly. Did not receive a check back. No up selling??? I worked at wrexham nandos for number of years when first opened in Wrexham. Was surprised that the training I received hasent been up held. No tables cleared, no deserts offered. Toilets were clean. Just a bit disappointed when even the nandos "goodbye " wasent included 😢

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jennyyoung222 . 2023-04-10

MORE AT TripAdvisor

Always Order chicken wings from there. But last time two wings tasted awful probably because it wasn’t fresh!! Never had happened before. Nando’s chicken had always been fresh - I hope it is one off thing.

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Y W . 2023-04-08

MORE AT Google

Popped in on short notice grab a meal with family. Had a little wait as they were busy but were able to sit and wait for free table.. Atmosphere was good, folks chatting and general happy feel. Tables, utensils and toilets were clean Staff were very helpful, had a small wait on wings but provided us free if charge on some small snacks while waited.. Food was lovely, most of the family ate wings and I had a butterfly burger, all were very nice...

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Em Evans . 2023-04-01

MORE AT Google

I hate Nandos!!! But my 11 year old loves it. So i agreed to go in. Well all i can say is firstly staff were beyond excellent! Polite, friendly and always smiling. Secondly food was again beyond excellent really really enjoyed it and would happily go back. So thsnk you Nandos Wrexham you were immense!!!!🏴󠁧󠁢󠁷󠁬󠁳󠁿🍻

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Simon Archer . 2023-03-26

MORE AT Google

As always perfect food and friendly staff.

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wayne Matthews . 2023-02-18

MORE AT Google

Good costumer service and everyone’s food arrived within 10 minutes of ordering

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Sarmi Razavi . 2023-02-17

MORE AT Google

Been here plenty of times and been looked after. Shout out to James top customer service 👏

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Tawanda Melusi . 2023-02-14

MORE AT Google

Great experience. Exceptional customer service - manager James was brilliant with us. Our little girl was looked after so well by the team. Restaurant was clean and welcoming. One of the best Nando's in our area for sure. Great food - no complaints!

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Katie Griffiths . 2023-02-08

MORE AT Google

Really good food, service good too

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Declan Sullivan . 2023-01-20

MORE AT Google

Great food and friendly staff. Very helpful and understanding with a large party and children

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Shaun Hill . 2023-01-19

MORE AT Google

We haven't booked a table and when we've arrived we've realised that the place is full. We have been approached by a very friendly member of staff (male with blond hair-sorry didnt catch the name) that have sorted a table for us in no time and with no trouble. We have used a barcode on the table to order. Our drinks and starters arrived almost immediately. Food was delicious and I loved the new vusa chicken and sauce. Service was fast and all staff was excellent. As I've payed using the app and had no cash with me I felt really bad for not leaving a well deserved tip therefore the least I can do is to acknowledge the great service provided. The only suggestion I would like to make is to add the tip option on the app. Thank you for providing such a great service and turning a simple meal out into a lovely evening

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Eva . 2023-01-12

MORE AT Google

Staff were friendly and welcoming, Excellent service:) They’ve also given us free ice cream at the end of our meal because the yogurt machine wasn’t working.

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MilkyBar OJ . 2023-01-09

MORE AT Google

James was excellent with everything

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chris bell . 2022-12-11

MORE AT Google

No hot drinks no corn on cob as they should advise whats ran out on menu guarantee won't be going there again

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Mark Roberts . 2022-11-12

MORE AT Google

Came in to have lunch but there was a slight mix up. The manager couldn't have been more helpful and the customer service was excellent.

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Morgan Rees . 2022-10-30

MORE AT Google

Went here for my mother-in-laws birthday. Natasha (i think the manager) was amazing. So friendly and helped to make it an extra special birthday by bringing us some cake and the staff sung happy birthday. It's the little things that make such a big difference. Will definitely be back.

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gilberries123 . 2022-09-30

MORE AT TripAdvisor

First time ever going was absolutely delicious. The staff allowed me to taste the flavours before ordering so I knew what I was getting. So kind honestly an amazing experience. The food tasted lovely and hot. Utensils were clean and the general environment too.

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Angel McLester . 2022-09-28

MORE AT Google

Visited mid week. Very quiet. Staff attentive. Food lovely

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Sarah Edwards . 2022-09-27

MORE AT Google

I'm generally not a fan of Nandos but was with family and it was the best option at the time. Food was actually better than I remember but food took so long so come and, before it had even arrived, staff asked if it was OK if they started stacking tables to close. Not good.

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Ian Clapshaw . 2022-09-21

MORE AT Google

Great place to eat, lovely food great staff

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J C . 2022-08-28

MORE AT Google

Made a reservation over the phone for 10 people, only to arrive on the day and be told they hadn't saved our reservation. There were plenty of tables available to sit us all but they wouldn't accommodate it and told us we had to sit separately.

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Joana White . 2022-08-27

MORE AT Google

Food is nice if you like Nandos. Temperature was another matter so cold I had to go to the car for my jacket aircon on too low It was very uncomfortable. Inside could do with refurb very worn decor.

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Tom Evans . 2022-08-23

MORE AT Google

Small portions for big prices, chicken was alright i guess, overrated tbh

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Гергана Иванова . 2022-08-15

MORE AT Google

Reliable Nandos experience. Nearest one for miles around and right next to bowling /cinema. So a good option for an evening out. Still good value for money. Service was great.

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Helen Gerling . 2022-08-03

MORE AT Google

Ordered large chicken breast but tiniest portion was served, complained and it was replaced. The portions of chips and coleslaw was also on the small side....generally disappointed, in fact the worse Nandos I have ever visited.

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Carol Schober . 2022-07-25

MORE AT Google

I took my 90 year old in laws to Wrexham for their first ever Nandos. The staff were amazing, giving them wings with each of the spices so that they could try each flavour first. They were kind, patient and very thoughtful. Highly recommend

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Stephanie Milner . 2022-07-23

MORE AT Google

10/10 service, woman that was serving us was so kind. We had to wait a descent amount of time for our food and so the lady was kind enough to offer us a brownie which was really nice and we accepted.

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Recks . 2022-07-07

MORE AT Google

Modestly considerate to customers

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Ikenna Isife . 2022-06-27

MORE AT Google

Exceptionally good staff, very polite and constantly checking on customers to ensure everything was fine. Great ambience as usual with Nando's

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Tony Okoh . 2022-06-22

MORE AT Google

I had the quinoa and feta cheese salad with added chicken and halloumi. It was delicious! Quick service and great value with NHS discount.

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Yvette Schutten . 2022-06-21

MORE AT Google

Excelent everything.Really enjoyed it and the service outstanding.We will come back definitely.

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Giorgio Fortebracci . 2022-06-18

MORE AT Google

Me and my fiancée often go to Nandos for dinner as the food is always very nice and consistent. The staff are always friendly and attentive. My fiancée is not a big fan of anything spicy, but Nandos is an exception! Sometimes they do forget something off your order and do need to be reminded (almost exclusively at busy times though). But, they will get the food for you. It can get quite busy here and so I do recommend pre-booking or expect upwards of 30mins waiting. This Nandos is a good one and if you like their food, then I would recommend!

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Ethan Jones . 2022-06-01

MORE AT Google

It had been a few years since I had a Nando's. The experience was well worth it. I ordered the chicken breast with Peri fries and garlic bread. I ordered bonelss thighs, coleslaw and a portobello muchroom. All this came with no delay and was well worth it. It certainly helped me recover from the night before. The service was exemplary, the restaurant having good atmosphere.

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19aaron86 . 2022-04-14

MORE AT TripAdvisor

Always a good experience here and I vist regularly. Food is always hot and serves quick. Staff are always helpful and really friendly. It can get busy at nighttime at the weekend so may be worth calling to book a table.

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Mick Bitchum . 2022-03-13

MORE AT Google

5/5 Thank you so much to the staff who were so supportive today when my mum had a funny turn after leaving the restaurant due to her blood sugar levels . They couldn’t do enough and it really helped keep us calm! We had already commented how nice the staff were and the food was delicious and was very well presented. Thank you again from us all you were absolutely fab! Dawn Gardiner

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Dawn G . 2022-03-09

MORE AT TripAdvisor

Food Was Great And So Was Service

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Azzan Rahmaty . 2022-02-19

MORE AT Google

Visited with family today. Was told about a wait for a table large enough for the 7 of us which was to be expected on a Friday evening. The online queue system kept us up to date and notified when the table was ready. We were greeted by Morgan at the door who was incredibly polite and worked hard all evening to manage the tables coming and going to the building, at no point did she seem panicked or uneasy and was laughing and joking with everyone all night. I made a request for colouring materials for a restless 3 year old at our table. Unfortunately there was none available. However Cerys gave us a strip of till roll and a multicoloured biro pen which more than settled the situation and was greatly appreciated. Thank you to all the team for being so accommodating and polite.

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jamesgR5923DM . 2022-02-11

MORE AT TripAdvisor

Visited for dinner whilst on a buisness trip. Ordered directly from the website which was pretty much hassle free. Upon collection despite being very busy the customer service skills were great and both ladies who served me were nice . Food was hot, tasty and well packed also. Would return if I'm ever in Wrexham Wales again!

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rebecca g . 2022-01-31

MORE AT Google

Seemed a slightly souless experience.Friendly staff,but menu was limited.The food was OK but not memorable.Not yet back to pre Covid levels.

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Paul Davies . 2022-01-26

MORE AT Google

Food was fantastic no problems there. Me and my daughter felt very rushed to eat our food as they wanted to get the next people in, to the extreme the moment we finished a drink they just came and took the empty bottle. Staff members and the manager relentlessly looking over to see when we were finished. Shame really, poor experience.

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Darren Medri . 2022-01-15

MORE AT Google

Food always good, very helpful and friendly staff

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fred kulz . 2022-01-10

MORE AT Google

Nice food up to Nando’s standard but now you have to order online I can’t figure out how to use my nhs discount This Nando’s in Wrexham could use a refurb not as nicely decorated as others I have been too

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Gemma Sadie . 2022-01-08

MORE AT Google

Lovely food can’t go wrong with Nando’s but the restaurant is tired… needs a revamp! Manky chairs and props needs a good clean 🧽

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Kayne Barber . 2022-01-05

MORE AT Google

Arrived to half empty restaurant to be told 25 minute wait for a table which my daughter and I agreed to. Waited by the door and was asked by a rude waitress to “go and wait somewhere else”. It was 1 degree outside so I asked where she would like us to go. “Don’t know but you can’t wait here”. Didn’t even offer us one of the many empty tables to sit at. Won’t go back.

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craigbD2482AU . 2022-01-05

MORE AT TripAdvisor

Service was good, friendly staff. Food was not ok, mediocre. Very dry chicken, chips below par. They gave a free pudding to make up for it though.

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louise billett . 2022-01-03

MORE AT Google

Rubbish. Pre booked. Waited at the table for 25 minutes not to be seen too. Ordered on the app. Waited ages for a drinks, drinks arrived with the food. Chicken was dry and nobody explained the covid rules so I got shouted at like a child for getting up and getting some sauce!!

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Jamie Collins . 2021-12-28

MORE AT Google

My friend booked a table here for her birthday following a few hours at the bowling alley. She had real problems booking the table however when we arrived the place was empty. It seems most of the restaurants time effort and manpower go to deliveries and getting food ready for delivery drivers. As we were celebrating you wanted to have a few drinks while we were there. There was no wine, no beers very very poor selection of any other drinks except soft drinks. As per previous reviews the staff did not want to take our order at the till and kept on telling us to scan the barcode on the table. As the app was not showing any sort of wine or beer we asked if there was any available and the reply was I don’t know sorry I’m not sure. Very very very poor. Perhaps if I was a teenager it wouldn’t of been so bad. This restaurant certainly doesn’t cater for anyone 15+. Lesson learned never go to Nando’s again. It is a shame really because most of the food when it finally did arrive was fairly edible.

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cdebrown . 2021-12-12

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