Malmaison Brasserie - Belfast in Belfast

Came here with nearly an empty restaurant. Didn’t get served after 20 minutes after being seated, so we had to go up and make our requests known. Our app came. Entrees took another almost 45mins to come, saw multiple later tables get their food. I once again had to go up to the bar to make sure we even had an order coming. Waiter reassured us it was still coming and nicely gave us complementary drinks. The drinks were kinda bad. When entree came, the pasta didn’t fill me up. I’ve had worse. I just was expecting a better experience for such an impressive, upscale hotel. Even an average experience would have cut it.

Absolutely fantastic new menu in the bar & grill at Malmaison Belfaat.. So stylish...arincini balls / tuna taco/ steak to die for.. Creme brulee stunning... The most attentive staff...a real family atmosphere.. We loved it...

Amazing meal, the lobster macaroni is fantastic! Top quality service from Ryan, he was attentive and humorous and made our experience! Would definitely return if back on Belfast.

Went as part of Belfast restaurant week as had walked past for years and always admired the building. Saw a few bad reviews when booking but thought we'd give it a chance. Arrived to be greeted by a member of staff who admitted he was brought in from the bar and got roped into helping out - no issues at all. There were about 6 tables taken, with about 3 / 4 staff working. It took around half an hour from being shown to our table to get any sort of service. Made sure to order our drinks and food at the same time to avoid delays - two starter and two steaks, given there was a special on steaks. Took another half an hour for the starters to arrive (over an hour since we arrived)- these were nice enough, if a little lukewarm. Following this, the mains arrived. One fillet steak was ordered medium rare- came as medium but no issues here and was happy enough. The other fillet steak was ordered medium but came very well done... Not sure I've ever sent food back but I asked for another one as it was dry. 2 mins later another steak arrived, this time it was genuinely blue, must have been just seared for about 10 seconds each side. Showed a different member of staff who was apologetic and brought it back. Third steak hadn't arrived 15 minutes later so called it a night and went off to order a pizza at home. No issue with staff attitude, and to be fair they did apologise and gave us the stuff we did get for free, but it was a waste of an evening. I get the feeling they were either new or hadn't been properly trained. Probably worthwhile to get a chef who knows how to cook a steak on a steak night too... Overheard the table beside (who were tourists) also having issues with not being given certain items. With the sheer number of good restaurants in Belfast, I'd recommend looking elsewhere.

Absolutely an amazing location to host large groups of people our last group was 18 however we have come with up to 35 and the staff does not miss a beat! What an amazing staff. We have been at this hotels 3 months and have hosted several events in the restaurant and Happy Hours at the Bar and it just Epic! The Hotel is Amazing the bar fantastic, the restaurant A-mazing! From the Hotel Manager Amon the reception staff and well everyone is on it! Karen, Brian, Dagy, Slava, Michael… you are all top notch!

Had a truly delicious family dinner at Malmaison bar & Grill - tender steak, flavoursome salad and terrific quality kiddy fare for our wee lad. Staff were exceptional also - Kayla was brilliant and super attentive to our little fella who was up way past his bedtime! As were Vanessa & Josh too. Wouldn’t hesitate to recommend and will be back

See are guests of the Hotel and let me tell you what, it’s so nice to have a great restaurant on site! For this Florida girl it’s soo cold and this is an amazing restaurant with great food! In fact we have had two large groups over for dinner with today being the third group of 12! Chef is pretty epic!

Tried the Chez mal restaurant, it was very overpriced for pasta that was so dry and tasteless! Ribs were overcooked as well and it honestly tasted like everything had been left under a heat lamp for an hour.

Hotel is excellent,rooms, breakfast and dinner as well as the service in the restaurant.

Lovely breakfast. Staff extremely attentive and friendly especially Josh and Alex who couldn’t do enough to help us. Warn Irish welcome

Had a good breakfast here today. Continental and cooked food was offered. Karen and Chloe were excellent front of house. At the moment they are under going a refurb so be considerate .

Superb service. Great front of house team in Chloe and Karen. They couldn’t be more helpful and create a great atmosphere. Decent Guinness as well to boot.

This is my second time in Malmasion being served by the Amazing Vanessa! Her bespoke cocktails were the best in Belfast, I would highly recommend a visit!

From the moment we checked in received a warm welcome friendly and so professional from all the staff a great weekend .The hotel lobby and restaurant is currently undergoing a refurb. So looking forward to seeing it in its entirety when completed thank you Mal fab stay see you soon thanx to all the staff Laura Julia Natalie good job all round

Had another beautiful meal here at the Malmaison Hotel over Xmas. The atmosphere was so warming and welcoming and the hotel was decorated beautifully. After busy shopping it was lovely to come to relaxed restaurant and enjoy the delicious food and friendly staff. Thinking of making this our monthly outing !!!!!! Would highly recommend

This was a great spot for late lunch / early dinner and cocktails with the girls. Lovely atmosphere, well looked after by staff, food was tasty and my magherita cocktail perfect. Also shared a lovely bottle of Cabernet Sauvignon to enjoy with a steak sandwich and some parmesan and truffle fries, delicious! Special mention to the two lovely ladies who looked after our party, Natalia & Holly.

Had a girly day in Belfast on Saturday and stopped off at Malmaision for lunch did not disappoint. The food was outstanding and atmosphere was warm and welcoming. Staff were so attentive especially Adam and Alex who recommend the rhubarb and apple gin cocktail it was delicious! We will definitely be back hopefully very soon!!!!!!!!

We had a lovely dinner for our anniversary here on a Saturday night the steak was perfectly cooked and my sea bream absolutely to die for service was amazing our waitress I think she said her name was Kayla was so attentive and made the evening so special. Loved the vibe and music, dim lights, great for a romantic meal. We had a mojito and pornstar martini served in frozen glasses this was a really nice touch that you don’t see elsewhere can’t wait to return

The service was not good .. Part of the afternoon tea experience is not only the food but the service .. the waiter wasn't friendly at all .. he came to us at the start asking us about what afternoon tea we wanted ie normal .. gluten free .. 2 of us wanted gluten free .. then he went away and came back and said the gluten free is not completely gluten free .. we said OK.. then he went away and came back and said we have to request gluten free before we attend so we cannot have that option.. we said we'll have the regular one .. he then went away .. we sat chatting for a while then realised no one had come back to us for over 40 minutes.. one of us got up to find out where the waiter was .. he eventually came back .. he did offer us a glass of free prosecco for our wait.. They then brought out the afternoon tea .. the prawn cocktail was nice and we had mini burgers .. the scones were burnt and the cream was not clotted cream.. After bringing our initial cup of teas/coffees and the free prosecco, no one came back .. we were told it was unlimited tea and coffee but no one came back to ask if everything was OK and if we needed more tea and coffee.. the whole experience was a little flat .. I would most definitely not recommend Afternoon tea at Malmaison .. I now wouldn't even go back for a normal meal.. I expect better from an establishment such as this and for the price.

90 minutes in half the appetizers arrived, 10 more minutes and we were out of there. Shameful.

I ordered for a glass of water which I received after 30minutes. I asked for a glass with no ice.I waited and waited,asked another waiter,still no glass. After asking the third waiter,I finally got it,after 25 minutes wait. We were 9 persons,only half of us received the starters after 2hours after ordering.I had fresh green beans mixed with cooked green beans. Very low service and disappointing food quality.

Had a great meal- Saturday 24th June. The food was delicious and the staff very professional and attentive. Would definatly recommend a visit.

5* for service. I arrived to stay in the hotel and the restaurant had closed just a few mins but the very attentive waiter ordered me a steak with a glass of wine and looked after me even when the kitchen was officially closed. Very kind staff.

Loved the bar, loved the food, and loved the nights stay I had. The bed felt brand new and I slept like a baby. Worth the price of the nights stay 100% and I'll definitely be back.

Wonderful food and really good wines. Service was excellent.

From the initial arrival to the end of our meal, we were all very relaxed and enjoyed our experience. The big asset in this well renowned establishment isn't even the lovely building, the tasteful decor, or the very good food.... we found the people made our experience. Our host talked us through all the food and the wines, being very knowledgeable about the dishes and giving very colourful explanations, whilst the manager was attentive and even when there was an error with one of the starters it was fixed without complaint and not even charged for. It is good to see that good service is very much alive and kicking, and Mal Maison Belfast are leading the way. Thank you.

Had three meals a day for five days over Easter, and oh my god, there was a difference between the days. Some days were a two out of five, while others were close to five. But for all the meals there was one consistent thing. They were always out of something.

We went for for Easter Sunday lunch and for my birthday Firstly we were brought into the bar section however I booked a table in the restaurant - this was then fixed and brought into the restaurant and served free Prosecco as an apology From the website it mentioned a set Easter lunch however that was not the case they had canceled the Sunday lunch with no communication to me There was no waiting staff apart from Michael the manager He mentioned that they were not doing the Easter lunch even though I was not informed as I was phoned the day prior to confirm my booking for Easter lunch and nothing was mentioned to say it was cancelled and we would be using the normal grill menu as I was looking forward to the chefs table which was not on Firstly I asked the manager if we can still have the roast dinner he said yes that’s no problem and thought great so we ordered starters and main and Michael agreed to charge us the rate of the Easter lunch Starters we’re lovely however when waiting for our mains Michael came out and mentioned that we could no longer have roast as the head chef failed to show up and the people that were cooking didn’t no how to cook a roast and didn’t no what trimmings where - we then agreed on the chicken and asked Michael if they can cook mash and roasties and we would be happy and he said yes Our dinners were brought to the table and I was shocked it was nothing what we asked for - firstly when serving me my steak he said that he doesn’t know if it was steak or not and served the steak with wet lettuce - I asked the steak to be cooked medium but the meat was white and we’ll over cooked - it was inedible - we asked for roasties and we got boiled potatoes no seasoning every meal was served with soggy lettuce and tomatoes no trimmings , mash or roasties just soggy salad I then asked who cooked our meals and they confirmed that it was the dishwasher person , I was astounded that they should have canceled my resveration or told me there that there was no trained chefs to cook our meal at the very start instead of seating us Now Michael the manger was amazing this rating is solely based on food and malmasion allowing them to service customers without a trained chef Michael did compensate the full meal and provided freee drinks due to this service but I am really appalled on how this would happened in a 4 star hotel

Tasty food and drinks but very very slow service

Amazing location to see all that Belfast has to offer. The hotel itself is in a beautiful building. The receptionist was very welcoming and remembered my name when I went back to book a taxi later on. Very clean bedroom with lovely Arran products in...

Lovely friendly place. Philip the waiter was fantastic and really made the experience. Great place for a relaxed afternoon/evening drink. Staff were also very helpful with my booking for the function room next month.

As soon as we arrived, we was greeted by Philip who was just a ray of sunshine. He knew the menu like the back of his hand, suggested fantastic alternatives and just made the whole experience truly magical. Would 100% be going back. What a...

After arriving on an early ferry from Birkenhead to Belfast, we arrived for our breakfast booking. The service was efficient, not overly friendly and the breakfast choices varied and plentiful, definitely something for everyone. It’s not cheap, probably a little overpriced, that said, if you...

Absolutely shocking to say the least I came from Dublin to a dog friendly hotel to be told we could not sit in the bar with a miniature dog but had to sit in the lobby it was 9pm 3 people in the bar why would anybody refuse to allow a small pet in an pet friendly hotel without making a clear statement before booking I explained my situation and was simply refused by bar manager even though foh tried to help ..never again

We were staying at the hotel and enjoyed dinner in Chez Mal. Not a huge choice on the menu, but we had a lovely meal with wine, followed by cocktails. The staff were friendly and efficient. Breakfast in the dining room was nice, with a...

Just stayed overnight- from the outset Laura at reception set the tone with a very friendly informative welcome. The room was really nice and the food in the restaraunt was excellent. Staff at dinner and breakfast also very friendly and helpful. Great location for the...

We had the best girly lunch last Saturday. I was treating my 7 yr old niece, despite afternoon tea not being on the chef (Himmy) went out of his way to make us feel like it was. He came out to speak to my niece...

Had dinner in the bar last night- Saturday 2nd July. The food was delicious and the chef Simon cooked everything to perfection. The service from Vanessa, Natalia and Holly was very friendly and professional. Lovely atmosphere and even the music soundtrack was great. Will definitely...

The hotel is lovely. That’s why we were surprised the Chez Mal experience was so atrocious—we ordered two steaks, two cocktails, and an appetizer. The appetizer never came (with no explanation), the steaks were terribly over cooked (my partner ordered his rare, but it came as medium), and the service was nearly non-existent. We also did not order sauce with our steaks, but yet we’re charged for sauces with each. Would absolutely not be returning to the restaurant as there are so many great restaurants in Belfast with great service. We’d gladly stay at the hotel again any time though.

We stayed at the Malmaison Hotel which is home to Chez Mal. Service was lovely and the food was delightful. We had some cocktails and pints of beer/cider. Orchard Theives on tap is wonderfully refreshing and light. A great alternative to the traditional draft available.

So good food. Creme brulee was immense. Liudas was a wonderful host, second best thing about the night after my new Wife :D

We had dinner here last night (Fri13th!)..Very impressed.My husband had a prawn & crayfish starter which was very good..Manageress brought lovely warm fresh bread with no bother..Breast of chicken & mal burger both very enjoyable..Wine reasonably priced..Star of the show was our server Lucas..a character...

Great food, staff are top notch, they we there before we had to ask. Great cocktails and the House Red is fabulous.

Booked for an anniversary dinner and were so impressed by the staff, in the brasserie and also at reception. Nice surroundings, tasty food and great service.

We had the misfortune of eating in Chez Mal, Malmaison, Belfast in February. To put is simply, it was horrendous from the initial greeting to the food on the floors and the lack of decent food on a plate. Upmarket prices for a down market...

As soon as we arrived we were greeted at reception with the most pleasant staff. Check in was so easy and staff were so helpful. The room was spotlessly clean and bed was so comfortable. Temperature in room was perfect abs size of room more...

Our first time eating here and definitely won’t be our last. Food was gorgeous and our server Cornelia was brilliant.

Carlos is an excellent waiter. He went the extra mile. Thanks a lot! I'm sure we will be back soon :)

Adam’s service was above and beyond - promptly serving and helping our large party of 13 both mornings of our stay. His cheery mood and helpful suggestions started the morning right, and he definitely helped make our stay all the more memorable and enjoyable. Thank you Adam!!! - The Q Family

My and my wife had a dinner there and we are amazed! Since the very beginning when we arrived we had a fantastic costume service by Kornelija. She nailed everything.About the food, the starters were perfect. Prawns with tomatoes and burrata also with tomatoes and pesto sauce.The main course was gorgeous. Roasted salmon with potatoes, salad and holandaise sauce just made our night. I strongly recommend this restaurant. Service, food and prices. Congratulations to the chef Saymon and to the chef Darren.

Nice setting... but a really poor choice of drinks, no Captain Morgan rum and no pink gin to name but a few, and no Fanta or fizzy orange of any description.

Stayed the night at the hotel and had a three course meal at Chez Mal on the night of our stay. Amazing service from Cornelia who was the sweetest waitress ever. Very accommodating and friendly throughout the meal. Really enjoyed the food and the cocktails were great too. Thanks again to Cornelia for the great service

We had stayed there at the end of May and had issues with the stay. There were a few dishes unavailable, including the out of date Seabass, and the bar was badly stocked. We emailed Malmaison and they have ignored us, which shows how little they care about customer satisfaction. Not recommended, go with Premier Inn or The Flint instead.

The food was fantastic, the cocktails were amazing and the service was outstanding! Carlos looked after us all night and kept the cocktails coming. The manager Eamonn could not have done enough for us and even organised a table for us in the bar after dinner. It was a lovely experience for our first night out after lockdown. We’ll be back!

We went here for a celebration with friends, the bar itself is chic and the front was open to allow the natural light and air in. The bar staff and GM were exceptional in both service and making sure everyone had a good night. A great bar for cocktails and a must go anytime you the hit city centre. 10 out of 10

As one of the few places in Belfast offering bookings during the restrictions on hospitality, and having been before, I opted for a table at Malmasion for a date night. Upon arriving we were immediately greeted and seated at our table with no issues. My date and I had heard about the cocktails recently and they certainly didn't disappoint! The cocktails were definitely some of the best I've ever had in Belfast and Malmasion offers a good variety to choose from! Our server for the night was Carlos who was exceptional all round. We never had to wait to be served and our drinks arrived extremely quickly, even during the busiest point of the night. Carlos provided us with fantastic service, as well as some banter, making making the over all experience enjoyable and giving the sense we were being well looked after as customers. Based on this service alone I'd be more than happy to return!From start to finish it was a great experience especially during the given times/situation. One thing to note was the lack of umbrellas over the tables as it did rain at one point, during the evening (not sure if this was due to current guidelines). However, the service provided more than made up for this.

Cené el sábado por la noche con mi pareja.¡Mi comida (que pedimos a través de la aplicación sin contacto) estaba deliciosa y nuestro camarero Carlos fue fantástico!Mi socio pensó que su bistec estaba exagerado, pero como no dijo nada, no podemos comentar sobre el servicio o el proceso de quejas cuando no les dio la oportunidad de rectificar esto.Para el postre elegí pudín de caramelo pegajoso con crema I y era ENORME, podría haberlo compartido fácilmente entre dos. . . . (pero no lo hice)Los cócteles eran preciosos. . Tomé un martini de estrella porno y él tomó un mojito. También había abundante agua fresca y fría.El ambiente era fantástico para una cena romántica. Algunas reseñas han indicado que está demasiado oscuro, pero creo que se llama iluminación ambiental. :)En general, una hermosa noche.

Comida absolutamente impresionante y un servicio aún mejor de Laura y Carlos. Recomiendo encarecidamente el salmón ennegrecido, ¡delicioso! ¡Bien hecho equipo malmaison!

Had food and drinks in the restaurant and bar area and the and it was delicious. Staff were amazing, especially Carlos in the bar who was very professional and helped us with directions

Realmente disfrutamos de nuestra experiencia de cena privada. Eamonn fue muy amable con nosotros. ¡PERFECTO! ! ! Definitivamente lo recomendaré.

Comimos en el restaurante el viernes por la noche. Traté de pedir un poco de vodka pero me dijeron que tenían que tirar la mayor parte del alcohol debido al COVID. Solicité una Zabrawka pero no sabía bien y luego me dijeron que me habían dado una doble en lugar de una simple. Pedimos entrantes y un plato principal (¡todavía estamos esperando que nos ofrezcan postre!) Los entrantes eran, lo que yo llamaría, Mal Standard. Mi esposa tenía una hamburguesa con patatas fritas y yo tenía los goujons de pescado con patatas fritas. Las patatas fritas estaban anémicas, no me gustan las patatas fritas con piel, pero no obstante, las acepto ya que eso era todo. Dije que la hamburguesa estaba bien, las patatas fritas eran basura y el vino se sirve caliente.

Overnight stay with my wife ,excellent meal at Chez Mal Brasserie ,food was well cooked and presented ,Carlos was our sever on the night ,he was friendly and very Efficient ,we will definitely return

Tuvimos una estadía encantadora en Mal Masion Belfast el viernes por la noche para el cumpleaños de mi esposo, nuestra habitación era excelente y nuestra comida fue fantástica Carlos, nuestro camarero fue un placer, todo el personal fue muy amable y atento. ! gracias Mal Masion nos lo pasamos genial recomendaría definitivamente?

Tenía ganas de venir aquí para pasar las edades para el almuerzo del domingo. ¡Obtienes tantas visitas en la mesa de inicio que puedes manejar, todo lo cual era bueno, sabroso y abundante! El salmón ahumado era un montón de chorizo y salami, sopa de chirivía y descanso. Ensalada César y de papa, cuscús y cualquier otra cosa que puedas hacer en tu plato. Me hubiera encantado unas gambas allí, pero realmente estoy siendo codicioso, ¡ya que con platos ilimitados puedes comer casi todo el día!La cena asada de panceta de cerdo fue muy buena con salsa encantadora y un enorme y crujiente pudín de Yorkshire. Aunque mi compañero era un poco quisquilloso que quería papas asadas más crujientes, pero era una pequeña queja.Siendo un demonio absoluto para la salsa, pedí algunos y nuestra muy amable camarera Sarah estaba feliz de complacernos. También eso es una salsa preciosa guau! También optamos por el prosecco sin fondo a 15 por cabeza y terminamos cómodamente 2 botellas que siempre se rellenaban asiduamente cuando era necesario.Era mi cumpleaños y Sarah nos trajo un postre gratis y estaba feliz de escucharme hablar tonterías por un momento, de hecho, todo el personal era genuinamente de primera clase, amable, atento y amable.Es una pena que no supiera que había un bono social vivo para esto, ¡aunque ahora estaré atento en todo momento en el futuro! Realmente vale la pena el dinero que pagamos, incluso a precio completo, ¡gracias a todos por tan buen tiempo!

Comida encantadora en la brasserie Chez Mal. Holly el gerente del restaurante nos sirvió. Ella fue excelente. Amable y eficiente. Holly conocía el menú y pudo aconsejarnos sobre los requisitos dietéticos. La comida estaba bien presentada y excelente calidad. Comí gambas fritas y patatas fritas. Mi esposa tenía un plato de salmón y comida principal de pollo. Definitivamente regresaremos.

Food is amazing and as a Coeliac I was accommodated by the chef who made all gluten free items so I felt I wasn't missing out on any food items.

Booked on the premise that the seafood offered was amazing. Arrived to be told there was no seafood whatsoever on the menu. All on offer was meat and veggie and 1 fish dish, seabaas. Also, fillet of steak was sold out at 8 pm. Ordered steak frites. Waiter then had to come back once again to the table to tell me those had also been sold out. The only reason I didn't leave is we had been out the last two nights previously and knew that it would be next to impossible to get a table somewhere else at this late stage. I understand that suppliers can fall through, but a courtesy email stating this when we had booked online could have helped the entire situation, or maybe to be told before we sat down. I feel bad for the waiting staff who had to re-lay this info to paying customers as they did their job with the best they could given the situation.

Fuimos a tomar el té festivo de la tarde. Manchas notadas en sus tazas. Cuando se sirvió el té de la tarde, necesitamos decirle al personal cosas que faltaban, como platos laterales, leche y azúcar, que son muy básicos y que deben servirse a los clientes. Nadie se molestó en preguntar cómo estamos durante todo el tiempo que estuvimos allí.Los baños estaban sucios. . Literalmente abrí todos los inodoros y elegí el que no estaba tan sucio, pero cuando lo tiré, el agua casi llegó a la parte superior de la taza del baño y mi amigo también se quejó de lo mismo. Notamos que solo 1 personal servía y 1 en el bar. Tal vez eran escasos de personal. Pero no es una excusa ya que reservamos nuestro té de la tarde con 2 a 3 semanas de anticipación y alguien incluso nos llamó el día anterior para confirmar nuestras reservas para que la mesa esté lista y preparada.Es triste como la última impresión, pero probablemente no sea un buen día para el personal de servicio. Tal vez están teniendo un mal día y eso afecta su servicio. Lo siento chicos, pero necesito decirlo para mejorar su servicio.La hamburguesa y las opciones de dulces en el té de la tarde eran encantadores por cierto.

Habíamos escuchado tan buenas críticas que decidimos reservar una comida familiar juntos antes de Navidad. Había muy poco personal para atender las mesas. Después de dos horas y media tuvimos un curso y una ronda de bebidas. Parecía haber solo 3 empleados tomando pedidos y sirviendo las mesas. Hicimos una queja y el gerente descontó la factura pero la experiencia nos quitó lo que debería haber sido una velada encantadora. Nadie quiere tener que quejarse en una salida nocturna.

Using an online deal for brunch I was told the only availability was at 12:30. I was therefore surprised that we were the only customers in the brasserie for the entire duration of our stay. We were served by pleasant staff and had the soup followed by a selection from the chef’s board where there was a decent range of salads and charcuterie. The main course was tasty ballottine of turkey however this was served with the most mean portion of vegetables I have ever witnessed. One piece of carrot, parsnip and roast potato. We left an empty brasserie, perhaps others had also experienced the mean portions?

The service was very very slow waited well over an hour on food, the place wasn't busy so I wouldn't like to see it when it is busy. They ran out of a few dishes even though it was early evening. The waiter was doing his best though, was very friendly. Food was ok, desserts weren't the best. Wouldn't recommend if you are in a hurry. The bar service wasn't much better either

Nice place , funky interior. Good sized rooms , and really central location. Staff really friendly also.

Service was desperately slow, had to wait 20 minutes for drinks and much longer than that for dessert. From the seven dishes we had between the three of us, maybe I could recommend 2. The slow cooked short rib of beef was pretty good. Chips and mash were undercooked, the burger was dense, hard and just awful, and the sticky toffee pudding was dry. The place was quiet, which is hardly surprising.

Post relstes to breskfast - Well organised, great selection and very friendly service. All in all a great way to start the day.

We were here last month for the Spanish special. We probably should have known better! Main course Paella was extremely bland but our waitress apologised and gave us free mocktails (we weren't drinking) to make up for it. My virgin Pina colada was the best mocktail I've ever had which made up for the night. Dessert was "pavlova" which turned out to be a rock solid meringue. I googled this to be sure and indeed a pavlova is meant to be soft in the middle so i felt a bit cheated.I returned to the bar a week later for the amazing mocktail but sadly it was made by someone different and tasted no where near as good.

Unlimited hors d’oeuvres along with the roast of the day hors d’oeuvres very limited lots of seafood not a lot of anything else the roast was rotten and on edible when they came to clear the plates they didn’t even ask if we enjoyed the meal

Was really surprised to find such great food at an hotel. great choice of menu and truly excellent staff. Gareth was really special with his friendliness, helpfulness and overall efficiency!

Awful service at this establishments restaurant last night,waited 40 minutes for our main course while staff stood around and chatted for the majority of the night as it wasn't that busy.

After a meeting nearby, two of us decided to go to Malmaison for a quick informal business lunch. The bar/restaurant wasn’t overly busy, I’m guessing that six tables were occupied and I could see two waiting staff.

We dined here as part of a dinner package with our room had a great meal, staff wonderful thanks to Holly for looking after us so well and helping with a wine and dish recommendation, we will definitely return. Thank you

Great Hotel albeit a little on the noisy side but we are in the centre so can't complain. Clean rooms. Shame no Air con but can't have it all. Would definitely come back. Great location for catching the hop on hop off bus at stop 1.

Absolutely delicious afternoon tea, sandwiches weren’t your traditional afternoon tea sandwiches they have a very modern twist and tasted absolutely delicious. The scones were light and airy and served with jam and clotted cream. The deserts were the pièce de résistance. We couldn’t fit it all in so we got takeaway of some of our deserts I highly recommend this

Visited last Friday with a friend and ended up staying much longer than intend due to the great live music (not sure of the girls name but would love to hear more of her music). The atmosphere was great and our server from Enniskillen went over and above to be friendly and helpful. Also super reasonably priced on the Friday menu and free food samples.

Poor food, service slow, staff unfriendly and at times quite rude. Previous visit for dinner not impressed then either. Will definitely not be returning.

The hotel has a great location. The breakfast are delicious and the bar Chez Mal has a great ambiance, good menu selection of drinks and food PS the veggie burger was delicious.

Llevé a mi hija aquí la semana pasada para celebrar su cumpleaños. Tengo que decir que me impresionó absolutamente todo acerca de nuestra visita. La comida era increíble, el entorno era hermoso y el personal de guardia era maravilloso. El té de la tarde fue uno de los mejores que he probado y definitivamente lo recomendaría. Cuesta 20 por persona (aunque obtuve un trato en pigsback.com) e incluso incluía una mini hamburguesa y un batido de fresa. También sirven los cócteles más deliciosos: 2 por 12.

Reservé aquí para una cena de cumpleaños tardía ya que siempre quise probar su restaurante.

こちらのレストランは盛り付けが非常に綺麗で目でも楽しめる品々を提供してくれます。ドリンクの品揃えも良く満足できました。

Our team had a great dinner here during a conference we were attending at the ICC. Leah really looked after us, carefully explaining all the dishes and making great recommendations. High-quality dishes, not the cheapest, but worth the price.

¡Celebré mi cumpleaños en el bar Malmaison con un grupo de amigos y lo pasé en grande! Hablé con uno de los chicos del personal, David, una semana antes de mi cumpleaños y compartí con él que quería invitar a amigos a tomar una copa en el bar para mi cumpleaños. Se aseguró de que nos acomodaría de la mejor manera posible, ¡y ciertamente lo hizo! David y el resto del personal se aseguraron de que todos estuvieran cómodos durante toda la noche y ayudaron a mi amigo a sorprenderme con un hermoso pastel de cumpleaños. ¡Sin duda volveremos para algo de comida, bebidas o cualquier otro evento que podamos planear en el futuro!

Asistí a un evento especial para una salida de trabajo para el té de la tarde y simplemente increíble. El personal fue muy útil para hacer que la reunión fuera un gran éxito y realmente memorable.

Absolutely perfect food. Seasonality sensational. Pea scotch egg, fresh vegetable broth, roasted pork belly with new potatoes. Incredible flavour in every mouthful. While food was sensational it was only second to the professionalism of our host Holly. What an incredible asset to any establishment.

This was our first visit to Malmaison for Sunday Lunch and it won't be our last , we thoroughly enjoyed the experience .

Stayed at the hotel for the evening and popped down to the restaurant for dinner when i landed. Colleagues Leah and Adam were absolutely fantastic!!! They treated me like a star whilst visiting on my own :) I tried the Malaysian curry, the roti canai was amazing....

Amazingly great food service and bar is great what a place to relax after a hard days work staff are anazing

Visited on a Saturday night with friends. Arrived slightly before our 6pm booking but the restaurant had not opened for the evening but we were invited to wait at the bar. When we were seated our waitress was Aisling who was very friendly and helpful. We went for 2 courses for £19.95. All the meals were delicious! Definitely recommend and hope to be back soon.

Exceptional quality afternoon tea. Great service and a vast array of beautiful, tasty treats to celebrate my wife’s birthday. We had a lovely afternoon - will definitely make a return visit

We visited here as a family of 9 for afternoon tea between Christmas and new year. We booked in advance and our table was ready for us when we arrived. However it was in the bar area. This is not the most nice place for afternoon tea. They should have served us in a better lounge or the restaurant.

We had an absolute brilliant time! Food was delicious and Staff were brilliant! Especially Mr. Paul Caldwell. He gave us a nice welcome as this was our first time in there! Really enjoyed it.

Loved the food served by a great team, starter of fresh asparagus with poached egg, just brilliant. Recommend the steaks with a large glass of Merlot. Thanks for a great family evening, thoroughly recommend.