The best restaurants serving Other cuisines food in South East

Staff are friendly and cake selection is good. However, the cafe isn’t clean and the teapot and cups had seen better days. The ladies toilet is awful!

Went in for afternoon tea. Not sure how there can be so many staff, doing so little. Tea tasted like cheap PG Tips. What really turned us off, was the disgusting state inside the mugs. The obvious problem is that we didn’t see the filth, until we had drank the tea!😾 We checked underneath the mugs, and saw they were IKEA, so if so permanently stained, they could have been cheaply replaced. The establishment is in a prime location, on the route from the car park, so should be thriving. The management obviously don’t care one bit, as there are so many poor reviews, going on for so long.

Normally my friend and I love our visits to the M&S cafe. However, today we went in the hopes of having a toastie with gravy with some gingerbread frappes. However, there was no gravy or toasties. We had already ordered our toasties and the order went through and we started waiting, only for them to tell us they had ran out. The station was also severely understaffed, and the staff there seemed clueless. They struggled to do a refund leading to us being given cash instead. We waited for the gingerbread frappes anyway and they were simply horrible. Very artificial. Just an overall waste of time and money.

We hadn’t been here for a while so met our daughter and her carers here for lunch. We all enjoyed our lunch and agreed chips were very good! They do good help yourself condiments such as decent packets of ketchup and mayonnaise. Afterwards it was a pleasure to shop in the garden centre as have several clothes shops, a shoe shop and a gift shop. Next time will have a good look round the food and butchers part of the garden centre.

Stopped for a break on our journey with the intention of using the facilities and grabbing a brew. Facilities were filthy. We were told there was no English breakfast tea……. In a coffee shop??! How is that even possible??!! Surely that’s a staple stock item and you reorder when you reach a certain level! Then we were told we weren’t allowed in with our dog and there was a sign on the door. There was a tiny sign on the left of the door about cctv which, in the bottom corner had a tiny symbol to say no dogs. So upon that and upon receiving such rubbish customer service we went to McDonald’s next door to grab a brew. Oh - and Starbucks was empty too, only 2 customers in and we realised why!

Love this starbucks -exceptional staff! Despite it being really crowded on some days , they still never fail to serve their customers with a smile. I'm a regular there and absolutely love every single member of the team. Thank you Anelia, she's a breath of fresh air (always smiling and very polite). Also Charlie, James and every single one of the staff there!

Very rude staff. Ordered two coffees. Server mumbled something. Coffees served in take away cups. I said ‘sorry we are sitting in’. Staff member says ‘dishwasher broken, it’s take away cups only’. I said ‘but the dishwasher has been broken for over a month now and last time I was allowed to take a proper cup, and your colleague said that he’d wash it’. ‘No, it’s health and safety’. Not an apology, quite brusque and rude. I said ‘I will wash the cup myself, I just don’t like take away cups, the coffee doesn’t taste as good’. At £4 a cup, I do feel that customers can expect a cup! Staff says ‘well you were told it’s take away cups only and you still ordered, if you don’t like it I’ll refund you’. Hubby drank his, I accepted a refund for the principle. I feel that the staff simply do not wish to fill and empty the dishwasher. Which large chain would allow a dishwasher to be out of use for over a month???

Excellent breakfast and great service Had two full English breakfasts and they were fantastic. Perfectly cooked and beautifully presented. Good value for money too. Will definitely go back again

El sitio agradable pero la comida no está demasiado rica.Aunque la camarera en principio fue amable no nos trajo el pan q habíamos pedido; de los postres de la carta sólo tenían uno y para rematar quisimos pagar con tarjeta bancaria y la camarera nos dijo q no podía ser pq ella se había confundido y ya había dicho q pagabamos en mano.Un desastre.Yo desde luego no volveré

Salad box, charged £6-99 and the box barely had anything in, the server had his ear phones in while serving me, talking to his friend on the phone

I've recently heard the displeasure of having to use this Subway. An order was placed for me and my friends for lunch. This was placed for the app for delivery. Unfortunately it took over an hour and a 1/2 for anything to even arrive and there was no mention of our order being lost. It transpired that the order was lost and and hence the delay. The food that arrived was completely stone cold despite being marketed as toasted. The chicken in the sandwiches was extremely dry and robbery try and robbery and there was minimal salad. I do not think that we will be using this branch of Subway again.

Came for a quick food stop, on a Sunday. To start with, we were greeted by a not so happy face… with a miserable attitude to come along with it. There are 4/5 staff members behind the bar… all of which seemed to have the same attitude. They were arguing in front of customers, seemed to take three members of staff to put drinks correctly on one tray. There is a sign stating to ask for allergy information. So we did, we were told they didn’t know, they couldn’t offer us anything, so we asked a few more questions to find out there were options available. They just clearly couldn’t be arsed to make the effort. After we had submitted our order we went to sit down and wait for our food. Two of our plates came- however, the third did not. After waiting 5 minutes we went up to ask. Apparently having an allergy made it too confusing so she forgot to write down our third order (charged us for it though). Just an unpleasant experience - they then continued to moan about another member of staff behind the bar!! So very unprofessional.

One of the slowest Starbucks I have been to in my entire life. With 4 staff behind the counter I’d expect a far more swift experience.

I used to visit this branch most days for my morning coffee and pastry, but a few years ago it went downhill. I recently by chance met the local franchise manager who acknowledged staffing issues but assured me things had improved, so I went back today. Big mistake. We walked in at 2.30pm and there was one young guy ahead in the queue (with FOUR staff on duty). The guy wanted a blended iced drink. The woman serving him (Eastern European) took his order then spent six full minutes chatting to the other female team member. The guy waiting for his drink I think had some learning difficulties and was getting agitated due to the wait. I actually felt quite sorry for him and intervened to say "please can you serve your customer, you can see he is getting upset." Then it was our turn. Four times I was asked if our toasted sandwiches were to have in or take away. I was asked about whipped cream. I said no, but they put the whipped cream on anyway. One of our two toasties was cooked. The other sat on top of the oven till I reminded them. I had to ask (twice) for cutlery. From walking in to getting served almost 15 minutes had elaped, and there were 4 staff on duty and no queue. I complained quite strongly about the shambolic service, at which point a woman with a clipboard (who said she was the manager) told me (and I quote exactly), "you have no idea how harrd we work in here." Actually I do know. My husband and I run a local hotel and restaurant, we know exactly how hard it is and we also know what good (and bad) customer service looks like. She then said, "I can do without this, I have been here 14 hours already." Well, given it was 2.30pm, she must have started at midnight to have been there 14 hours. If this is true, Caffe Nero should be prosecuted for the way they treat their staff. Or perhaps the woman was lying. I was then told, "well if you don't like it you can go elsewhere". When I asked the manager for her name, sge said... "I am not telling you that mate" at which point she walied into her office and locked the door. Sorry Caffe Nero. This isn't good enough, and I am actually angry that once again we received bad service, but the aggressive, insolent and appalling way we were addressed by your representative.

Really rude woman working there, service appalling, food stale & greasy, coffee un-drinkable. Really sad as lovely location and new park in the process of being built