The best restaurants serving Other cuisines food in East of England

Stood at the counter with no other customers present waiting to be served, a few minutes later an assistant comes over passes us and starts serving people who have walked in behind us. We explain we are still waiting so he offered to serve us next after serving the person behind us first. He then tells us there will be a 20 minute wait for a hot chocolate as the cups had not been washed up and they only had 1 clean mug...20 minutes, I laughed...really!! we agreed to have 1 in a mug and 1 in a paper cup, however, I asked him why he couldn't use one from the stack of cups behind him instead. He replied their the wrong dimension, I said I dont mind, but he insisted that we had a choice to wait or have 1 in a paper mug for sitting in, then our pastries were given to us in a paper bag, no plates provided even though he knew we was sitting in. Very poor customer service, if there was no correct size mugs I believe we shoukd have been offered the larger cup which were available. £15 2 X Chocolates & 2 parties, piss poor service. Then we had to clean our table ourselves... never again would I go there.

Appalling attitude not the first time been asked if I had paid an extra 55p for a latte. I have witnessed others being asked and the blonde woman even stood behind me once when I was using the machine. Even if you purchase a £1 meal deal with refills the milk used is far more than a latte if you use the jug. Commmon sense tells me they should not put their customers through this for the sake of a ridiculous policy especially when we spend money in the store every week. Now I will go elsewhere and tell as many people as possible.

Cashier asked 3 times if I wanted a hot latte, then proceeded to give me an iced one, as I had already been waiting a while I decided to go with it. Also, the price label for the belgian brownie said £2.95 and she repeatedly tried to charge us £3.15. Awful customer service, and overall a disappointing experience, will not be returning.

Ordered 2 coffees , ordered but then waited ages whilst she served other people in drive thru then had to come back and asked us to remind her what we were having . Her helper was outside having a cigarette whilst a queue formed Drinks ended up being rushed and not very nice

£1.95 for a tin of fizzy. Food ok but gone up alot. Toilets are stained dirty and stink. Not cleaned often or very well. Very bad for a food premises.

Disappointed Filthy tables had wipe with anti bac staff not interested Ended up taking lunch to eat outside Why isn't it cleaned can tell it is never daily cleaned let alone deep clean Bins for cups etc overflowing notice in mornings staff no using gloves to make bacon rolls etc taking money with same hands yuk However It's very well priced nice coffee as all greggs to take away but sitting in there no thx would be so easy to keep.it clean too

The service was poor and very slow There was not enough staff There was always six customers waiting The coffee was ok Get more staff

This place used to be great- amazing food and price - now it is the worst food, and packaging. Paper and plastic flying everywhere. How could anyone let this happen. Now athletes are having to eat junk food and high price cans of fizz rather than the many wholesome salads they previously served. It’s an embarrassment! Many take their own food now. Not surprising.

This is not for the cafeteria it’s for Morrisons hot food counter there’s only one Lady the lady with the glasses and the tattoos that’s really nice and the big fella that’s really nice and helpful. Apart from that you cannot get a sausage before 10 o’clock. They look like they don’t want to serve you and when you do ask for something they look unhappy, absolutely disgraceful

Decided to visit Sainsburys cafe for lunch as we were having some time in Ely. We were 3rd in the queue and gave our order after just a few minutes wait. The young man took our order for 2 meals and a child's meal very efficiently. He made 2 coffees and we sat down. Our food was delivered within 10 minutes. I enjoyed the All Day Breakfast, it was very good and the others cleared their plates! I consider that we had good value for money and would happily return.

Booked for lunch, several staff passed us before we finally got seated. Table for two rocked like a see-saw. Need 20-20 vision to read the small font unclear menu, Service was below average, asked for a side dish of spring onion which did not arrive with main course. Food was okay but thought there was a lack of good healthy choices. Location is very nice but overall was a disappointing experience

Absolutely alfull breakfast Stone cold and under cooked bacon. Sent it back and they warmed it in the microwave and brought it back even the toast which was then soggy NEVER AGAIN

Like Cafe Nero nearby - this place is an absolute dump!! Rude male served me with scummy individual standing behind me with no mask on, breathing on me. When I told that individual to stand back, he said:- “What is wrong with you.” My friend said in 2018 when she went in there with me - “This place is such a dump!” She was right.

ABSOLUTELY TERRIBLE!! Drinks machines not working. Told make your own from coffee powder and chocolate powder in unsealed metal trays that anyone could contaminate. Sticky cups, my hand stuck to the handle. Milk already poured into jugs uncovered. One had a fly in it!!! One member of staff not very helpful. When I asked if machine was working he said "No , hot water in there, coffee in there and walked off. Yuk!!! Had to give 1 star as it wouldn't submit otherwise.

Music playing too loud inside. Went outside to find speakers outside too! Not necessary. Music is NOT needed everywhere. Service was OK but not the most friendly. Supervisor seemed more interested in picking up issues with her team rather than seeing to her customers. Starbucks ask customers for a name and then speltvit incorrectly and didn't use it when the order was delivered. I can't see it was a bad experience, it just wasn't welcoming.