Delivery
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Outdoor
The best restaurants serving Other cuisines food in England
31.974 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

26 Opinions in 1 websites
I get sandwiches and coffee here every week and I’m frequently amazed at how rude some of the staff are. Even when I am super polite the lack of basic customer service is notable. That said, there is at least one nice staff member and I am always relieved when she is on duty.

26 Opinions in 1 websites
Registered disabled with crutches, massive queue. Went to the front caught attention of waiter and asked politely if I could have access to the disabled toilet before I get a drink. Needed ladies urgent due to medical condition. Refused told me to queue and leave my drink at the bar with them and my receipt would give me a code for entry to the Disabled toilet! Disgusting service, I walked out and went to another establishment who was more than understanding. Much cleaner than Costa Bingham as well!!!

26 Opinions in 1 websites
We had a great time Saturday, the music was great, good variety and not too loud. The outside area is great for a refresh overlooking the canal and lock too. Reasonable priced drinks always a bonus.

26 Opinions in 1 websites
Absolutely disgusting visit, one of our companions was disabled and was id’d, the man behind the bar took the mickey out of him and wouldn’t serve him even though he’s 24. My card wouldn’t work in the card machine so he accused me of stealing the pint he’d poured for me. Avoid this place at all costs. I’m 60 years old and have never known service like this.

25 Opinions in 1 websites
Sobreprecio y se mantuvo esperando durante 40 minutos para un sándwich seco y patatas fritas! . . Ciertamente nunca volveré y el personal no parecía preocuparse

24 Opinions in 1 websites
Very poor. I went for a coffee. My table was cluttered with uncollected crockery and a member of staff who was clearing tables missed mine and went onto spend several minutes chitchatting with customers while tables went uncleared. Twice staff tried to serve me with my coffee and I said I wished the table to be cleared of previous customers' dirty cups, etc before they put my coffee down. A nice member of staff called Kinga brought my coffee and eventually cleared my table before she could put the coffee on my table . If the person who was supposed to be clearing and cleaning the tables was in fact the Manager he set a very poor example to staff by spending 10 minutes gossiping with people when there were jobs to be done. I spent several years working in the hospitality trade and would have expected MY boss to have given me a good talking to if I'd behaved like that.

24 Opinions in 1 websites
Do visit here quite regularly. I have tried to find an email to make contact but can’t find it easily. I have a concern around the knowledge given to staff around how to handle customers with allergies. There are lots of signs that encourage customers to ask for ingredients every time if they have an allergy as ingredients change. Staff regularly seem frustrated when asked if products have nuts/peanuts in. This seems to be because they are not fully sure on how to check or because they have to find this info out using a slow tablet/device. I would ask that this is reviewed asap as it prevents me as a customer wanting to raise allergies with staff. I am sure others will feel the same as this has happened several times and may result in a very dangerous situation for a customer if staff do not feel confident in handling allergy disclosures. Recently I changed my order as multiple staff were trying to work out if the product had nuts in it. I felt guilty given the cafe was busy and they were spending such a long time looking, but also concerned that staff did not seem confident in what they were looking for and I might be misinformed. I have a severe allergy which can cause anaphylaxis so I need staff to be able to give full assurance on ingredients. I did let staff know that I understand products can say ‘may contain’ which is fine, but I need to know if my allergy is an actual ingredient.

24 Opinions in 1 websites
Absolutamente tostadas de mierda, tuvimos una cada una, apenas había relleno, insípido y tan seco y duro, como comer tostadas secas, lo peor que he tenido en cualquier lugar. El personal no está realmente interesado, wernt incluso ofreció salsa, etc

22 Opinions in 1 websites
We stopped for a quick lunch. The Eat & Drink Co.(EDC) was right beside Costa and they seemed to share staff (same uniforms) who were friendly, and helpful, and we actually thought we were ordering from Costa initially.There was a limited range of food available and we we opted for beef and potato soup which was actually a thick vegetable soup with beef. Not quite what we had expected but it was quite satisfying, and all right for a quick motorway stop.

22 Opinions in 1 websites
Absolute joke of a place, waited 35 minutes for 4 hot chocolates that cost an eye watering £17.20. Steer clear it’s just dick Turpin without the mask

22 Opinions in 1 websites
We stopped in for some juice and a coffee. We normally like J&J and they are normally pretty standard. The place was fine, location good, juice good...as you'd expect from a Joes. All and all everything was fine. I saw many reviews about rude staff, but the staff were fine. I would not say overly friendly, but not rude at all. Would say its as good as any other near by Joes.

22 Opinions in 1 websites
I have PTSD i go here to give my wife a break, from me I all ways have tea and toast. The ladies are really nice my go to place when am having a bad day.

21 Opinions in 1 websites
I've recently heard the displeasure of having to use this Subway. An order was placed for me and my friends for lunch. This was placed for the app for delivery. Unfortunately it took over an hour and a 1/2 for anything to even arrive and there was no mention of our order being lost. It transpired that the order was lost and and hence the delay. The food that arrived was completely stone cold despite being marketed as toasted. The chicken in the sandwiches was extremely dry and robbery try and robbery and there was minimal salad. I do not think that we will be using this branch of Subway again.

20 Opinions in 1 websites
We ordered three different pastries. One of those was a pastry filled with salted caramel. The filling had an overwhelming chemical taste. My daughters thought like hand sanitiser or washing up liquid and I felt was almost like paracetamol. It was inedibly. When I returned it, I expected the manager to investigate it by actually tasting - certainly tasting the rest of the pastries from the same batch. He did nothing of the sort; just dramatically binned it and offered me another pastry. I would have thought when someone mentions potential contamination, something should have been done -- even if he thought I was being ridiculous. As I think of it, I am amazed that all the pastries are out on display, uncovered in a cafe in the middle of one of the busiest transport hubs in London. One sneeze, one dirty hand. It would be so easy to cause a sickness. The other pastries were fine, just not noteworthy. The tea was poor. Obviously, I didn't take up the manager's offer of another pastry, but he was kind enough to refund the money for it.

19 Opinions in 1 websites
Decided to visit for a carvery Sunday Lunch. Other than coffee not eaten here since they changed hands. Complicated system of actually getting your meal but no complaints from me on that as it means no long queues. We took a table and had a coffee before deciding on the menu. Then I went to the till and paid for two carveries with pigs in blankets as extra. About £26. I was told to return to my table. Later a tray with cutlery and tickets for carvery delivered to our table. The server advised us to wait at the table and a server would collect us and deliver us to the carvery located where you used to get the tea and scones. Eventually we arrived at the carvery with our escort. I chose the gammon, there was a variety of veg, green beans, carrot's diced swede, cabbage, red cabbage , cauliflower cheese which I avoided as it was an overcooked mush and looked very unappealing. Roast potatoes and a very thin gravy. Plus a Yorkshire pudding which was very handy to mop up the gravy.Back to the table . The gammon still had the ‘skin’ attached and various globules of greasy horrible fat, this should all have been removed before hitting the pass. The roast potatoes had appeared to have been cooked and then boiled in oil so they were impossible to cut and if you achieved it gravy splashed everywhere. Hi light of the meal ,the carrots, cooked to perfection with butter and herbs added. The red cabbage as also fine. Stuffing was a tiny ball hard as a rock and the pigs in blankets once more over cooked. So it’s a £12 Tesco meal deal for me in future. Fed up paying good money for sub par food. The staff here are however what makes it,friendly,helpful an approachable.