The best restaurants serving Italian food in North West

I arrived in Carlisle on a Sunday afternoon and really wanted a roast. None of the pubs were dog-friendly. It was a bit drizzly but this place had some covered seating out the front. I ordered the roast chicken and it was lovely! Moist and tender, with plenty of veg and a huge Yorkshire pudding. The waitress who served me was also great.

My favourite restaurant, staff are so friendly, excellent food, great 🍸

Food was awful. Soggy pizza and the roast potatoes are just undercooked chips.

Pre Booked this for my daughter's birthday, 14 of us. The day or two before was asked to send your orders through, I don't like this as I don't know what I feel like two days before, red flag for me. We all arrived on time, conversations around the table, relaxed, we are slightly loud and do have banter, who doesn't. Then my son comes back from the toilets and says "the staff are talking about us", he wouldn't go any further as it wasn't nice what they were saying. I wanted to know as I would have spoken to the manager about it. Next thing I heard my Dad saying it's been nearly two hours (most of the group had preordered), so people were getting hungry. My husband spoke to a young blonde girl, her attitude was shocking, in fact all the staff there (not sure about the bar staff) struggled to be pleasant or smile. The only person helpful was the Manager who was called Adam, but unfortunately that wouldn't make me want to return there ever again. I said "were is the Manager" and he said "only some of you preordered", I said "it has been two hours what about the ones that did preorder?" Meals arrive in bits. I arrived back from the toilet to find (I should of taken a photo, I also should of sent it back) the supposed 'Moving Mountains' vegan burger, it was a cheap quorn burger, touch of rocket, looked like a defrosted and flat brioche bun, no vegan cheese, no chilli jam etc and smallest pot of undercooked skin on fries that tasted of detergent. I am angry the day after paying for it. The flatbread my husband and son had was like a brick. My daughter's friend preordered Rosemary Potatoes with her pasta, when she asked where they were in the most polite manner, the girl basically called her a liar and said there was no order, the Manager then said apologies they were preordered, they will be ten minutes, still waiting, they never arrived. I would be here wasting my Saturday talking about the bone in the fish (I know there can be bones in fish, but this was like a bone from a Great White). The staff bought the birthday cake out (thank GOD it was already made), the faces were miserable, my husband had to take the cake as the girl wasn't prepared to walk to the table with it, made every excuse she could. Anyway paid up, will never return, this is all genuine. Food poor, service poor and extremely rude, unprofessional, immature, unfriendly and unhelpful staff. The only redeeming point was Adam the Manager but with that many issues he would have to be a miracle worker to turn that round. I was embarrassed, as I choose this venue, my daughter's friend being called a liar and most of all my daughter's birthday meal a memory I would like to forget. I would like reviews to allow you to minus experiences as this experience doesn't deserve any stars.

First time eating Francas, due to being a fussy eater I was asking many questions about the different dishes. I ended up ordering a romana pizza, the base was perfectly rolled and the mushrooms were precisely cut and just the right amount of cheese! Although i’m sure I was a pain, the food was great and the service was impeccable.

Prices aren’t what advertised. I ordered a pizza which on their website is £12.50. When it was delivered the delivery driver told me that £12.50 wasn’t enough and infact it was £14.50. I’ve since looked again on their website and there is no mention of a delivery charge. Won’t be using again.

I used to love coming here for my breakfast; it was my favourite spot. In a recent visit, I discovered they had removed the baked eggs from the menu which was disappointing so I had the eggs Benedict. It took a while to come; understandable with only one chef and a full downstairs area. When it arrived, the presentation was lovely, but did not reflect the taste. Poached eggs were hard as was the breakfast muffin. Coffees were as good as usual and the waiter did his best. Overall, no longer a great place and I’m not in a hurry to return.

Great location. Great service. Unfortunately the pizza I had was not that good. The coffee espresso we had after the meal was just warm water slightly dark!? I think pizza's prices should be a bit lower.

Best pizza ever! You can write many words, many sentences but it's not necessary, because it's the best pizza without any doubt. We were there in the afternoon and the restaurant was full of happy people. We have to go back and try other foods.

Sauvignon Blanc is lovely. As is vegan meatballs.

Got served by Leon today who was very friendly and polite giving great service throughout our visit. Would recommend visiting here.

A bit disappointing. Lovely staff that’s the first thing. Food was average but the carbonara wasn’t great. Poorly made, watery sauce, fancy spaghetti, cold pancetta on top. Service was Ok but not attentive. We removed the service charge.

Always a good experience here ❤️

Gone downhill. Not the best start to the night when you’re seated alongside a party of 20+ who are better suited to Wetherspoons. Service slow, food mediocre at best. Only plus is the lovely young man serving, who is always polite, attentive and clearly knows his job. Lots of other nice places to eat she will be giving Croma a miss.

We visited for dinner on Sunday 28th July. We had an overall fantastic experience. Service quick and friendly. Standard of food excellent for all three courses. Would highly recommend and will certainly be back soon.