The best restaurants serving Italian food in England

I came to this branch this morning at 7:15am and ordered a cappuccino. I’ve had their hot chocolate before with no issues, but this was my first time trying their cappuccino and I honestly don’t know if it’s supposed to be that hot and bitter, but something was definitely off. About an hour later, I was vomiting, had stomach pain, and diarrhea that lasted the whole day. I hadn’t eaten anything before drinking it, so it clearly made me sick. I suspect the milk used wasn’t fresh or stored properly, which is a serious food safety risk. On top of that, the woman at the counter was unwelcoming. She slammed the drink down in front of me like I wasn’t even a customer. This is not just bad service, it’s a potential public health issue. I’m reporting this to Environmental Health. Management needs to sort this out before someone ends up in hospital.

Really poor experience, loads of tables just left in a state after people had finished eating. We were sat at a table that had to be wiped down around us. My partners carbonara was like warm but meat burnt so sent back and therefore didn’t eat together. My lasagne luke warm but didn’t send back as bloody hungry. Use to be really good but wouldn’t recommend to your dog, considering this has cost circa £60 for 2. Go somewhere else as Richmond has better places to eat.

Rather bland pizza. Pretty much the exact same pizza every local pizza place sells around me. Fries were enough for one person not a family of three. Portion size bad. Pizza bad. Had to heavily alter it with my own sauce and toppings to give it taste. Wish i went to dominos

There are many cafes in the shopping centre. I'll NOT use this one again. Service very slow, 5 working yet it took 3 minutes to take my order. But the next person (male) was served while I was still paying. I asked for my tray to be bought to me asi had a shopping trolley to push also, they ignored me. Cake ghastly and dry, coffee ended up all over tray due to juggling a tray and shopping trolley

Now changed to Axios,will be going back

Been to this place a few times owner goes out of his way to make sure you get the food you want .food is freshly cooked hot and well presented.if your passing stop in you won’t be disappointed. Great food great service and a warm welcome ⭐️⭐️⭐️⭐️⭐️

Can never fault the food from here. Always amazing and tops every where I have ever tried in Peterlee. The staff always go above and beyond and I can't recommend them enough. Thank you Chilla for a consistent amazing service

Service with a smile, clean food, great quality all around.

Nice food, good atmosphere and pleasant staff.....

We had meal deal 2 burger and chips would defo buy again really tasty worth every penny young man brought it he was really nice very polite excellent

We only recived 3 pizzas plus the wings and doughballs. The remaining 4 pizzas never arrived. I woudl like you to refund th eorder as these were for a meeting which was severely disrupted and it cause embarrassment as we did not provide enoughfood.

Fue servido por Barbara que me impresionó con su servicio al recordar el tipo de pizza que comí la última vez que fui, que debe ser hace unos 10 meses. ¡Increíble! Ella era por supuesto muy amable y eficiente y mi comida y bebidas todo llegó muy rápido. Daría 6 estrellas si pudiera. Increíble 😍

Very good delicious pizza and good value

The food was amazing as always and the service was faultless. Our server was called Callum and he was amazing. The speed of the food was also great and the atmosphere was amazing! My little brother Loved it.

I ordered some pizzas, very salty! I requested a delivery due to my work, given that it is not the first time that I order from other restaurants and they have always found me, I had an unpleasant discussion with the delivery man, very rude, he didn't wanted give me my pizzas because the indications that I had given in his opinion were not good, wasting my time! the salt on the pizza can be adjusted but the delivery man can change it! or it will make you lose more customers