Caspers in North East Lincolnshire

Now changed to Axios,will be going back

Terrible I called them and they mocked my acsent I jus wanted a pizza then they put the phone down DO NOT RECOMMEND!!!

Had a fabulous night out here. The food was excellent and took me back to many Greek holidays.

Really good food, staff were friendly and attentive. Portions were large. Excellent place to go.

My food got delivered was really good and i just found a hair in my chips absolutely disgusting sort it out

While the food was indeed delicious and served piping hot, I must express my disappointment with the significant increase in prices within just two weeks. Our previous visit, which included two pizzas, a garlic bread with cheese, and two drinks, cost us around £24. However, during our most recent visit, the same order amounted to a hefty £37. I'm uncertain whether this discrepancy was due to an error in inputting the prices or an actual hike in menu prices. Regardless, the perceived expense does not align with the value we received for our meal.

Great food great price nice friendly staff

Since new management; Casper's has completely gone down hill, the staff are rude when eating in restaurant, obviously want you out so they can finish early, so I've refused to eat in the restaurant, thought I'd plump for a delivery, the bases of pizza were simply not cooked enough and still raw dough, but to top it off (pardon the pun) my cheese and tomato garlic pizza, had the tomato sauce on top of the cheese! Laughable if I hadn't worked nearly two hours to pay for crap food.

Such a shame used to get food regularly from here, rang and told them was not happy with the last order, gave it the benefit of the doubt and orderer again, big mistake food was awful and the portion size was so small, not that it mattered on this occasion it went in the bin :( it used to be so good as well. Can certainly tell it's under my new management. When the food arrived and it was not good. I did call you and I was told you was busy to send a replacement would be around midnight. I called up with a promise of the next order being discounted and a free bottle of pop which you did not send. There was no lack of communication on my part.

I had the meat lovers calzone, absolutely sensational. My work mate had the king kong burger and said it was far too tasty for a work meal. The new owners have certainly turned it around back to its former glory.

Seen how they treated staff and it was absolutely appalling. Some staff member also commenting about customers when they was right there and underpaying staff for their hard work and then talking amongst the staff about other members of staff. Will not be going back there not a very nice environment.

Very happy with my meal potatoe skins fantastic

Been dine in on Thursday. Food was delicious. Thank you

Such a shame as this used to be a great cheap and cheerful place to eat. It's recently been taken over by new management and it shows. The meals have gone up ridiculously high and the specials don't allow you to choose as many as you could before. And the pizzas we had were soggy and limp. Massive disappointment and won't be returning.

Excellent food. Big portions. Visited here 3 weeks ago, paid 10.50 for my meal. Yesterday paid 15.00 for the same meal. An Increase of almost 50 percent.

Really enjoyed eating here tonight my son too. It was really tasty and the waitresses were really helpful and very polite. Nice atmosphere..

Picked order up got home order was wrong waited nearly an hour for correct platter there mistake should have prioritised this rung back was told 5 minutes took another 20 minutes to come replacement platter was burnt coleslaw was hot used this place for years won't use anymore

Forgot all about this place.Food was ace went for the chicken calazone biggest I've seen, gorgeous food the tomato garlic bread was the best I've tasted.Definitely be going back Good service,Great food,friendly helpful staff, would highly recommend.

Horrible food dry chips like stones worste restaurant av ever been pass on to your friends seriously its gone down hill never again makes me sick just looking at the food I received

Amazing food with amazing staff. Very good prices

The food was fabulous . The service was quick and efficient. My second time there first was a hen party a few years ago. The place is clean friendly and helpful xx

Absolutely disgusting customer service from this place. Got my whole order wrong and then want me to pay again for there mistakes then calling me a lier. Do not use. Stay away.

Absolutely shocking ! Advertise 15% off menu when booking through app. The 15% off is not applied when payment is approved. There was no way the server at the shop (hayley) couldn’t help and she admitted the whole thing was useless as there was no one to contact to rectify this. No management available to help and counter staff not able to help. We got the bank payment cancelled and will not be revisiting. Advertising 10 and 15% off yet when directly following the apps no offers are applied .

Went here one Friday tea time and would definitely go back. Staff where friendly, restaurant clean and food lovely and reasonably priced too

It our first time eating there and the Staff was Friendly and helpful Food was Really Nice and came out hot and plenty of it.I would definitely Recommend Caspers Pizza Restaurant We will going back there

Food was good service could do with a overhaul staff slow and it wasn't busy only one other table in there

3 hour wait for a Kebab and a Burger! No drink in the bag! All sauces missing! They don't know their ass from their shoulders!! Avoid the long waits. Order somewhere else. Useless Fcuks...

The girl on the end of the phone needs to go back to school and learn some manners, forgot half my order then when I rang said sorry can't do anything but I've already paid

Pizza was lovely, but I have to say i was really disappointed that the saute potatoes were not of the standard definition. It was like undercooked mash with cheese on top. It arrived in decent time and was warm though.

Took 2 hours to come and it's stone cold and missing items. Cold chips isn't nice cold pizza and nobody like cold kabab meat

Best pizzas that actually give you a choice if u want deepan

Myself and my 3 boys 14 12 and 7 all enjoyed the meals we had and has we left my youngest said see you in a couple of weeks we will be back so good review there lol

Restaurant quality food, friendly service

Lovely place to relax with Great food and enjoy with friends. Been coming here for a long time and always good prices. Nice to know you can bring your own alcohol

Fantastic food.Great staff,helpful..Left a party bag outside and was called promptly by a member of staff to say found it.Was so grateful.Bonus that can take in alcohol of your choice x

I absolutely recommend this restaurant. We have NEVER had a disappointing meal here! The staff are friendly, the food is great, and the portion sizes are very good.

Dined in with my friends for my birthday and despite the restaurant being understaffed, the servers, chefs and manager all came together to deliver a wonderful experience. The service was pristine, the food absolutely delicious and brought to our table very quickly. Will always recommend Casper's to anyone I know!

Check out the food for the portion...a little short I feel might suggest to bring family and friends to see what I mean.... service a little slow but garlic bread is 20 out of 10

Ordered chicken kebab, which was drier than a nuns Clunge! Also ordered plain garlic bread which came with cheese! Kids seemed to enjoy their pizza, although my kids would eat a scabby horse if hungry enough. Overall not great!

Pre ordered on gy and clee app at 2.15 pm for a delivery between 9.30 -9.50pm plenty of notice!!!!!. had to phone up at 10.15 as not arrived turned up at 10.40 chicken kebabs and pizza platter.meal was discusting full of salt to hide the taste all went in the bin. First and last order from here not recommended !!!!!!

They have a meal deal. £9.50 for a starter (choice of two) and a pizza. Fine, so we thought.... Starter: Only one of the two starters was available; Garlic Mushrooms. These were microwaved, so they were scalding hot in the middle of the mushrooms but the outside of the mushroom was pretty cool still. The garlic bread/toast was burnt. Drinks; There were four, I think, different flavours of J20 on the menu. They had NONE. No orange juice either. As neither of us have caffeine the coke (if they had any) or Dr Peppers (if they had any) were not options. We seem to be left with a choice of Apple Tango or Orange Tango. Main Course; Pizza - the chicken looked like it was pre-packed plastic food. The pizza was hot around the outside but felt considerably cooler in the middle. It was cooked through though No other [non-staff] person came in the restaurant the whole time we were there. Seeing the other reviews on this site, we are not surprised.

Had a meal they told me a time of which my food would come it came on time nicest food I've had in a long time will order again

Absolute bargain (under £10 for pizza platter and a coke) and food was good quality also. Not many in the restaurant so only waited about 10 minutes for it to arrive. Clean tidy and nice staff.

Terrible service over 2 hours for food to arrive, when it did it was cold. Resturant offered no apologies and refused to refund my order when I rang about the wait. Shambolic!

Always have great food from here

10 of us went for friends 70th birthday last night, food was excellent and hot, staff lovely. Will be going again

This was not a Pizza in the sense, paying for a pack of 2 pizza's and a Garlic bread where we specifically asked for Cheese and Tomato on that and stating we are happy to pay extra given the listing states one or the other (see photo) and see if you agree this is cheese and tomato or a restaurant reluctant to part with their cheese even when customers state they will pay EXTRA? The main issue was the chicken, on both our BBQ chicken pizza and our Mediterranean it was hard/rubbery, clearly cooked prior and just not at all enjoyable... It's this type of lazy unprepared service that will cost this penny pinching business it's ability to trade in this area. After over 1 hour waiting we called, this being a standard Wednesday night and was told it's just leaving and it did turn up a further 10 mins later or so .... We have been here many times over the last 15 years or more, never being a favorite but always somewhere we have liked to come back to but this last time or two it had been extremely poor and unfortunately i'd have to question if this food is prepared with the satisfaction of the customer in mind? I'm afraid it seems its all about ease of prep and money.... (Not that a pizza is very hard to prepare) Anyway what they do need to realise is that the steady drip feed of money from locals over a 15-20 year period can abruptly come to an end based on an extremely poor experience and they need to realise this before it is too late.

The ONLY time you should ever eat or order a takeaway from this place is if you are blind drunk or you don't mind luke warm, messy and bland food. The pizza toppings generally resemble something that looks like it has been swept off the floor and garnished by someone wearing a blindfold & an oven glove and the chips are usually soggy, cold and void of colour. No point complaining either as your words will fall on deaf ears from an owner who I am guessing didn't graduate charm school and foolishly still believes his food is decent

Second time my son has had Donna kebab meat and second time he was very sick never again!!!

Was very nice, got spooked by that lil noncey ghost tho.

I have used caspers before and it’s been ok but tonight is terrible. Rang twice to be told my order was next in the kitchen. Sorry caspers but won’t be ordering from you again. So annoyed. 2 and a half hour for 2 pizzas and a kebab and still waiting!

Distgusting service. Food ordered around 6.30pm, 2 kebabs and one or two sides. 9.45pm food finally arrives following a call to the restaurant at 8.30pm and advised food was only just being prepared. If you're too busy for the order then don't accept the order. I could've spent that money somewhere that respects their customers. Food arrived cold, kebabs dry, chips sweaty, sides lukewarm. No apology, no effort to contact us. I remember this restaurant was one of the best in town years ago. Not any more. Disgraceful. No respect for customers or apparebtly for themselves.

Absolute joke Waited for up to two hours for the food to arrive at our house and by the time it came, it really didn't feel worth the wait. 2 hours for a pizza, two portions of chips and a donner kebab wrap WITHOUT a free garlic bread that usually comes free anyway! Not even to make up for the wait! I'm not one to complain about restaurants, as I've worked in the hospitality industry myself and I know how hard it can be, but I've never had to wait or make someone wait that long for something so little before. If you want decent food quickly, I would not recommend.

Very friendly girls at the counter with good customer service...Good choice of food on offer and good cleanliness.

Slow service, waited nearly 2 hours for a pizza! When it arrived it was very greasy.

Food was good in a nice setting. A license to sell alcohol would be a step in the right direction but you are permitted to take your own alcohol. However, soft drinks have to be purchased on site.

Absolutely terrible service. Waited 2hrs 30 minutes for a delivery to arrive. Phone twice. No apologies or compensatory discount / items. Then on opening the food, missing items. Would not recommend.

No good service, no good food like used to be ! So disappointed...

Waiting 2 hours for pizza, stone cold when arrived, extremely poor customer service. Will never be ordering from here again very very poor.

Very fast turn round time in a quiet evening. Friendly staff. Good for families or group bookings. Enjoyed the food, it was fresh and flavoursome.

i had an order from here and i did not ask for chips with my kebab but got some anyway. my delivery was 30 minutes late. the food quality was better than the local competitor. i can get chilli cheese bites here (which not many places in Grimsby do). i asked for ice cream but they were out of ice cream so offered me a chocolate fudge cake at no extra cost. the kebab was the right size (not too small, not too big)

Ordered via Uber Eats, given a delivery time of one hour. Two hours, twenty minutes and several phone calls later they tell us they will start cooking it now. ETA forty minutes. Three hours to have a kebab delivered? Ended up picking it up instead... Disgusting service.

I normally like caspers although it's been a while since I ordered but today my chicken kebab tastes like a dirty grill with black gritty bits all over chicken. I cannot eat it 👎

Food took 2 hours to come had to ring up twice and chips was soggy and meat was dry and hard

Hit and miss sometimes really good some times bad

The food was very tasty, it arrived very fast, the plate was full, more than you can have, amazing staff, thank you.

Food turned up stone cold, chips was absolutely disgusting. Even the dogs turned their noses up to them! The salad was rank! Never again!

Quite frankly, the food was absolutely delightful. I took my girlfriend here just for a quick, cheap and cheerful tea and it was sublime. The garlic bread with cheese was outstanding and without a shadow of doubt up there with the best in the area. The main courses was also superb and well let's just say, the garlic bread with cheese wasn't the only slice I got after this.

This use to be my favourite Italian visited many times and had take out . Carbonara use to be my favourite until they changed the recipe still enjoyed other things on the menu but very hit and miss sometimes it's lovely sometimes it's cold even if your eaten in

It's half price on a wed for couple of weeks.and believe me the portions are bloody huge.food is lovely.servers on point.standsrds very high.definately be going back half price or not

Ordered sautéed potatoes tonight very horrible it was just a load of cheese and garlic sauce with a few sliced potatoes very disappointing 😞

It was a while back I went to it, Italian restaurant with Asians style. Great taste authethentic to the culture of the restaurant capers from casperian era styles in pizza dough and culinaries. Regular going out to pub culture, to since it opened on nights out. And also for a sit down meal. Really nice! Staff friendly helpful with menu out for takeaway food and drinks.

Absolutely rank!! 1 hour and 40 minutes wait for them to send the wrong pizza and cold chips.. absolutely disgusting. Will never recommend or return 🤢

Over 45 minutes late on a booking done 2 and a half hours in advance is ridiculous.

Ordered on deliveroo , arrived cold , chicken kebabs tasted odd and really tough , chips were soggy ...not good !

I loved the pizza from here!! And the garlic sauce was spot on. I couldn’t of wished for a better pizza

Ordered through food hub at half past 4, quarter to 6 my food still hadn't arrived, so I rang only to be told I pre ordered for 18.05 which is utter nonsense, half past 6 my food still hadn't arrived, so I rang yet again to be told its because I pre ordered for 18.05 to which my reply was well if that was true which it isn't its now half past 6! I was told my food is leaving now with the driver but he has 4 more drops to do beforehand! Food turned up freezing cold and was disgusting, bit of advice guys do not order from this place £22 wasted!

Will never use again. Ordered via uber eats at 17.25,meant to be delivered between 18.30 and 18.40. No sign,so rung up at 18.50 to be told it was being packed,30 minutes later still no sign. Finally arrived after 2 hours,bearing in mind,we live close by. Could of been redeemed if the food was good but sadly no. Pizza's cold,not cut properly and overcooked,chips cold,potato skins(only 4) cold. Wish i had looked at reviews first!! Pity you have to give 1 star

Cheese and tomato pizza very little Cheese, just worm

3 hours 2 minutes, for 3 pizza and mushrooms, kids missed out as had to go to bed, waste of money and food not great, only 8 mushrooms in the devilled mushrooms, terrible value at 7pm as website said 1 hour wait.... But was over 3 hours.No apology or discount even when I asked, just told was busy..... If busy don't take orders!!!! And make familys wait and ruin there night.

3 hours 30 minutes for food and still not here, do not bother ordering they don’t care and just give excuses

Never will i order from here again been waiting 2 hours rung up to ask when food will be coming got told on its way another half hour goes and still no food rung back to be told food been delivered when it hasn't then the staff member says sorry we havent got a order for you even tho we got told food out for delivery we have paid so asked for a refund got told we got to do it online but the website not working so rung back and now phone is off i will keep ringing till we get are money back but we will never use caspers again shocking.

Ordered at 5.30 on their website was told 90 minutes after 1 hour 45 minutes I rang to be told it’ll be another hour or so and that I didn’t place the order til 6.15 which was a lie, absolutely shocking why keep taking orders if you clearly can’t keep to the delivery time frame, 3 kids crying thanks

Waited 2 hours for a delivery first time ordered wont be ordering again

3 hour wait for delivery is just ridiculous! Never again will we be ordering from here.

2 and a half hour wait for order placed with Uber eats when the app states time was 35mins - 1hr, this is the 3rd time they've taken over 2hrs to deliver so will not use them again. Called up was basically told it would get here when it gets here as they're busy.

Ordered through just eat. It did come slightly earlier than estimated but it was and hour and a half wait. But when it arrived my boyfriend loved the burger he ordered and really enjoyed the sauce on it. My pizza platter was really nice and I’d agreed to share the pizza before it arrived. Wish I hadn’t I wanted it all! It did go cold fast (because we were sat in the garden so our fault not Caspers) but it still tasted lovely even cold. Think I’ll be ordering again!

Will not order from here again poor customer service rude staff on the phone, been waiting 1 hour to ring back to be told an other 30 minutes to ring back after 45 to be told they don't know how long, Fuming with the poor customer service this company has for its customers especially as we are eat here a lot very disappointed

Pre ordered a delivery for 7 to 7.30,eventually arrived at 8.15 after calling to see where my order was, was told chef just finishing cooking it,eventually arrived and pitta bread missing for the kebab, stone cold and food all dry, most of it went in the bin hence won't be ordering from them again.

Excellent service and lovely food

A 2 hour wait even though it was estimated at 35 minutes. On phoning to request an update was dealt with by a very rude female member of staff. She made it much worse, no sign of an apology or understanding. When the food finally arrived (cold) the pizza boxes were crushed and the toppings stuck to the lids. The chips were wet and soggy. So summing up - a two hour wait for inedible food which went in the bin. Order at your own peril!!

Phone operators need a lesson in manners

Nice food, not too long of a wait. Friendly staff

I would start off by saying to avoid this restaurant/takeaway. They falsely advertise 40-50 minutes for a delivery. And after 2-3 occasions of the food arriving after 2 and a half hours I’ve finally had enough. There’s absolutely no communication from the restaurant with regards to how long your order will be or not even an apology when it rolls up HOURS after you ordered it. Their delivery driver is very rude, and nearly knocked the door down when he arrived. He blatantly ignored the note to leave the food at the door. The food is not bad but the service and communication is shocking. Not worth your time or money !

We have waited two and a half hours so far for a take out delivery. I've called them the excuse is they are busy with "eat out to help out" not good enough won't be using them again. If they are so busy, then put more staff on. That's what happens where I work.

1 hour late , burnt and not even hot , snotty unproffessional mangeress who didnt care ... will never use again

Went there the first time tonite and I loved the food there it was amazing I.would go there again xx xx love it xx

Ordered from Uber eats at 18:10. When I rang the first time at 19:25 they said it was just being cooked. My estimated delivery time was between 19:10 and 19:30. Rang back at 19:45 and they said it was just coming out the kitchen and would be another 15 or 29 minutes. They used the excuse that they were very busy. Not really bothered how busy they are I placed an order and expect it to be delivered when they say and not be fobbed off. Will definitely not use caspers again. If you don’t mind waiting 2 hours for you food then fill your boots. Finally arrived at 20:10. Absolutely shocking service wouldn’t use this restaurant ever again and the food not good either

Ordered online. Food was meant to arrive after an hour and 10 mins. It didn’t. When I phoned the customer service was shocking. Took nearly 2 hours to arrive. Receptionist just said it was busy at the weekend and that is the way it is if you order online. I suggested popping a couple of free cans of pop in to appease the situation. Was told no and it would have to be 2 hours before they did that. Ordered food at 7.20 - it arrived after 9! Would never order from here again and will pass on to all who I know.

I ordered saute potato it didn't smell nice so i peeled off the cheese and I couldn't believe it .. I tasted it and it smelt very chemically and brown definitely Off shocked as it's always been nice .