The best restaurants serving Italian food in England

April 2023 Very disappointed in my experience at Prezzo. My daughter who is 7 ordered a child's menu spaghetti and informed me she had metal in her mouth. Spat the metal out and yes there was a big sharp piece of metal in her food. Very large lump. Very concerned this could have been very dangerous if she had swollowed or ingested the metal. Informed the waiter. Had to ask for the plate to be removed and new food ordered. No apology from the chef or senior management which I would expect from a serious incident. No concern or reassurance provided for my daughter that was very distressed from metal hurting her teeth. Extremely concerned about the experience.

lunch today dreadful. so dry panini skimped on tuna and even less garnish to plate and service without so much as a smile. visited this cafe not expecting but hoping for an improvement as in the past food and service has been very poor. Friend served and eaten meal whilst other meal on order either so long in being served or forgotten. Almost empty of customers compared to when previous owners ran establishment .much better value cafe on second floor .

Brilliant food. Had many times (at least 20) great range - polite staff -excellent drink options .beautiful decor and building . All in all a fantastic dining experience for friends and families , or just anyone who wants to try Italian food (or indeed indulge again!!!)

In Oxford for a few days holiday. Visited this Prezzo on first night as close to hotel. As a chain restaurant on a Monday night had low expectations but fancied pizza. From the off the experience was first class. The service was attentive and efficient (restaurants are finding this difficult post covid with new staff). Well done Liley. Every morsel of food arriving at the table hit the mark. Piping hot and tasty. My Calzone was pure theatre drawing looks from other tables and a passer by, exclaiming a wow that looks good. Keep it up Prezzo Oxford and give the staff a bonus.

Vi fik gode pizzaer og fisk. Venligt personale hurtig betjening. Og meget rimelige priser. Et fint sted når man hurtigt skal ha stillet sulten

Ideally situated for us and we went there twice. Good menu to choose from. Good service and great food

Great time, really enjoyed the food and the service form the team. They looked after me and I will deffo be back for more thank you

I wish I could give this “restaurant” 0 STARS. NON-EXISTENT hospitality. Rude and RACIST staff. This restaurant racially profiled a group of people and refused to serve them in the restaurant!!! Do not go here.

Me and my family have had Breakfast/Dinner here many times and it's always been first class. The service, food, cleanliness etc has always been great. The staff couldn't be more helpful. :-)

Very disappointing. Food well cooked but completely bland. Several different dishes ordered but all very bland. Would not recommend.

Horrible experience. My family moved recently in town and we were trying restaurants around but this was horrible. We were served by young girl with long black dark hair, nothing professional or accommodating. She meet us on the door without any nice greeting. Food was bland pasta no taste watery and could do more seasoning. My husband garlic bread was burned in middle and when we complained the answer was that’s how we cook it in prezzo. Which was little bit rude. I asked for managers details or phone but the waitress told me to call next day in store. I’m polish myself and I think the waitress wasn’t English too but she was very rude to foreigners. Even like customers we were treated very bad. The food was rubbish and we payed all. Never again in this restaurant.

Vicino alla fermata della stazione della metropolitana di Russel Square.Ristorante accogliente e con personale molto gentile.Degna di nota la scaloppina.Un angolo d’Italia a Londra.Bravo!

Booked a table for four for my niece's 14th birthday, at her request. My partner and I always take her and her brother out on their birthdays and try to make it as special as possible. Upon arrival, we were offered a seat by the door and I asked if we could sit away from the draught, to which they accommodated us without fault. I've said in other reviews numerous times how I always ask to be seated away from the door and it's my gauge of an establishment as to how they handle it. If they're awkward, we usually leave now, as they're then awkward for the rest of the experience. But Prezzo was more than happy to seat us further in the restaurant. I handed over the cupcakes to the lovely waitress at the start and she was prompt in taking our orders. Prezzo prices are always eye-watering but this was a special occasion and my niece specifically asked to go here, so I didn't mind so much. The food arrived and the starters were tasty, and the mains were all eaten. My pizza wasn't very nice and the waitress was more than happy to refund the entire thing, which I was very grateful for. After our plates were taken away, the waitress and several others appeared with my niece's cupcakes on a plate with 'happy birthday' written in chocolate sauce, and we all sang happy birthday. Which I thought was very kind and really thoughtful. It embarrassed my niece endlessly but my partner and I were very pleased with this type of service. Overall, I don't personally rate the food in Prezzo, especially not for the prices - BUT, the atmosphere is great, the service is even better with every staff member I've interacted with being helpful and kind, and everyone else I dine with enjoys the food. And that's what's important in my opinion. Added: I went here previously in 2023 for my father-in-law's birthday with the whole family (12+ people) and they accommodated us perfectly. Also, they're always happy to pack up any food you don't eat so you can take it home with you!

Siamo stati in questo ristorante mentre passavano di lì, cibo non eccezionale ma neanche cattivo, anche se il servizio sgarbato ci ha fatto abbassare di non poco il voto. Se dovete fermarvi non è una meta sconsigliatissima.