Polpo in Kensington and Chelsea

Terrible terrible... especialmente la camarera llamada Irina. Nunca he experimentado un peor servicio al cliente en toda mi vida y esta dama debería ser despedida. Fui a Polpo junto con mi esposo, nuestra pequeña hija (14 meses) y mi hermana. Cuando llegamos allí, Irina vio a nuestro hijo y nos dijo que sentimos no servir comida fuera después de las 6 pm, porque (lo que sospecho) quería que nos fuéramos. Esto se debe a que vimos a la mayoría de las otras personas sentadas afuera y comiendo y a otros pidiendo comida, así que esto fue una pura mentira a nuestra cara. Luego le pregunto si al menos puedo darle algo de comida a mi bebé porque tiene mucha hambre y yo lo tenía conmigo para que no tuvieran que hacer nada excepto darme una silla, cosa que no pudieron porque solo tenían dos y se las llevaron, absolutamente eso es comprensible. Así que siento a mi hija en una silla normal y trato de alimentarla. Con esta camarera y camarero moviéndose me pasan diciendo cosas muy groseras, incluso cuando me disculpé tanto por tal vez estar en el camino, Irini acaba de decir SÍ LO ERES. Pedimos comida afuera a un encantador y educado ucraniano, y se disculpó en su nombre tres veces. La comida no fue genial, sin embargo, el único plato que apreciamos fue el calabacín frito. Así que sí, no vengas aquí. ¡Muy decepcionado!

Probamos ravioli pizza penetratie y rollo de pollo con prosciutto. Bueno, estamos muy decepcionados con la muy baja calidad y la cantidad de alimentos. No es auténtico estilo italiano en absoluto. Por lo tanto, el precio no es igual a la calidad de los alimentos en la parte superior que cobran más del 10% de cargos por servicio. Este restaurante no debe llamarse italiano. Nunca he comido una pizza tan pequeña no fresca hecha sin prueba de pizza. Lo sentimos chicos, no se puede hacer esto a nadie que ama la comida italiana. Las cosas eran geniales.

Necesitábamos un bocado rápido para comer después de visitar la Feria de Arte Británica y Polpo era ideal. Tuvimos la suerte de que reservamos con antelación de lo contrario no habríamos conseguido una mesa interior en un día de septiembre bastante frío. Los platos pequeños eran excelentes con algo para todos. El servicio fue eficiente y amable.

Tenía muchas esperanzas cuando nos sentamos, y Polpo Chelsea, los platos parecían simples pero sabrosos en el menú, y la terraza estaba llena de gente. En realidad, la comida era mediocre en el mejor de los casos. La crostata de berenjena no era más que vergonzoso - se ven calientes papilla insípida en pedazo de pan. Los rigatoni de espinilla de ternera consistían en 11 trozos de rigatoni y ragout de ternera soso, lingüina de almeja con apenas 70 g de pasta parecía un entrante. El servicio era claramente inexperto, ya que no había checkback durante toda la comida y el camarero joven parecía sorprendido cuando pedí cubiertos limpios para mi red. Lo trajo para mí, no para mi novia. Y nos acusaron de 13. Servicio del 5 % para esto. El lugar es ridículamente caro, porciones en miniatura, calidad y servicio pobre. Gastamos £ 110 libras y nos fuimos a casa hambrientos y nada felices.

Extremadamente decepcionado. Pensé que el precio y la ubicación eran indicaciones de calidad, pero lamentablemente no. El servicio era risible, al igual que la mayoría de la comida. Francamente, he tenido mejores pizzas de supermercado. Encontré toda la experiencia embarazosa e inolvidable por todas las razones equivocadas.

Absolutely terrible service today and food not much better. Extremely disappointing. Fawlty Towers without the humour.

We had a nice waitress. We sat outside. They offer gluten free pizza and pasta which is nice. The gf pizza was average. The cocktails were light on the alcohol. It was not the worst lunch but it certainly was not memorable.

Lively terrace in the heart of Duke of York square, Chelsea . It’s very good location to meet for drinks and enjoy nibbles or lunch or dinner . This restaurant serves delicious Italian ffood and has an excellent wine list . The staff are friendly and polite .

Really terrible service. The staff are very sweet, but I had to endlessly ask for the wine (took 20 minutes and was warm), ice for the wine (never arrived until I actually got up to go inside), to take our order etc. etc. It's an attractive spot, but I was embarrassed bringing a guest here.

Very poor. Aperol Spritz absolutely dreaful as well as epxensive (and it's not complicated!) and food only average. Service was OK. I would not recommend this place.

Excellent staff, authentic Italian food and a really warm attentive service. It felt like being on holiday! It was my boyfriend’s birthday and they made such an effort to make it a special lunch for him. The ragu was particularly delicious. We will be back!

I booked here for a reunion of old friends and it was a great decision. They were so helpful and gave us a large table outside . We all had a wonderful time. Good food and good friendly staff. Highly recommended.

Ready for a trip to this splendid "Bacaro" in the heart of Chelsie? The talented chef at Polpo brings fantastic and unforgettable food from the Veneto region right to your table. On the menu you can find tasty northern Italian plates and traditional “cicheti” such as stuffed olives, focaccia and crocchette. The food here won’t fail to delight your senses!

We had a great meal at Polpo near Duke of York Square. The restaurant was also pet friendly. Food was great and service was friendly. Look forward to return in the future.

Had a lovely meal at Polpo whilst out exploring Chelsea. The restaurant is cosy with a good variety of Italian tapas. Portion sizes are very generous, and so we were full quite quick. The server was helpful from the start though and suggested cancelling some later if it was too much, as food comes out staggered. We ordered truffle croquettes, bread and aioli, spaghetti and meatballs, zucchini fries, garlic king prawns and a pizza. We couldn’t manage a pizza and cancelled this, but everything we had was lovely. My favourite were the croquettes, and the zucchini fries which are so light and yummy. My only feedback would be that although the garlic prawns were tasty, I didn’t like they weren’t unshelled or deveined, which meant we had to take the tract out and faff with that. Other than this a lovely meal overall.

Popped in here on a rainy night, it was close to our hotel. We shared a couple of things off the cichetti menu-stuffed fried olives and truffle potato croquettes-small portions but good. We shared a nice fresh leaf salad, she had meatballs and I had pumpkin ravioli with sage and a bit of chili sauce, all good, not big portions but enough and tasty.

This is the most amazing small Italian restaurant in Chelsea, London. Absolutely amazing food and the best people attending to your wishes and needs! I highly recommend this place, and will certainly come back again. One tip: don’t be tardy with making a reservation, because they’re usually fully booked!

Although the food was OK, the service was quite poor and the staff a bit miserable. A shame since it's well located just off the Kings Road.

This is one of the spots you come across accidently and fall in love. Great open public space . Food is excellent and so is the service. No problem to sit there for a couple of hours just relaxing. The menu consist of small dishes-those we tasted were not of the usual kind.

I wouldn't recommend this restaurant. The food was all cold when it arrived so we had to send it back. Bearing in mind we were eating outside food needs to be hot when it arrives. Quite mediocre and overpriced - £8.50 for four roast potatoes which I could do much better myself!

Enjoyable pre-theatre supper. Relaxed atmosphere. Cheerful and responsive service. Appealing selection of tasty sharing dishes, and interesting wine list, at reasonable prices.

Nice food, attentive service staff ... however experience was spoilt by the rude Manager. Was sitting outside and wife when in to find the ladies. Was told off rudely by Manager repeatedly for coming in to find the ladies, assuming I suppose, that we were outsiders, not guest ... or maybe it was because we were Asians, not white 🤔!!!

We were here for dinner on our way back from an interesting and somewhat exhausting day. The service was absolutely fabulous and the food matched the service. We all ordered the same main and we shared three starters. Every dish exceeded our expectations. So much so that we will return there tonight for dinner.

Situato nel cuore di Chelsea, il locale gode di un'atmosfera a dir poco magica! La location è veramente magnifica, soprattutto la sera! Staff accogliente, veloce e veramente gentile! Nota dolente: il cibo...mal riuscita imitazione della cucina italiana. La pizza sembrava una specie di piadina con della salsa aspra. Porzioni povere. Buone le chips di zucchine con la maionese all'aglio: le consiglio! Prezzi nella normalità di Londra.

Love Polpo Soho but Chelsea was very disappointing. Average food some of which was lukewarm and service wasn’t great. I think this was because we booked a later table (8.45) on a cold, wet Saturday night and the staff wanted to go home so it felt really rushed. Also the restaurant was freezing because the door was kept open. Will keep going to Soho but wouldn’t return to Chelsea.

Come Here for a Meal- attentive service in a lovely location with great food. Fried olives, Frito misto, courgette fries, tiramisu, Verdichio & Fernet Branca. Perfection!

Terrible service. Incompetent waiter who didn’t seem to have a clue what he was doing. Drink order didn’t turn up for ages. Had to ask again and again. We tried to order a gluten free pizza with spinach and egg . Waiter started asking questions about vegetarian mozzarella which confused us. So we said no normal mozzarella is fine we just require gluten free. When the pizza turned up it was plain mozzarella and tomato so we sent it back asking for the topping we had ordered. I fear the order was put in the second time without the request for a gluten free base. No care from the original waiter who had served us. When it came out served by different waiter I checked if it was gluten free and he said hesitantly yes. No checking with the kitchen. In hindsight I should have checked again but I would not expect this sort of mistake in any restaurant. The base didn’t look as flat as the original pizza they had bought out. When I checked the bill as i feared it didn’t have gluten free anywhere. I have been suffering from stomach pains ever since. Expensive for what it was coupled with the terrible service. Will not return. I rarely write negative reviews but feel this needed to be said.

Dirty cutlery, had to be sent back Inappropriate glasses for the wine that was served Wine glasses were full to the brim and made waiting staff walk extremely slow Had to ask for salt and papers Food mediocre and service staff needs hospitality training When...

Lovely lunch: simple fare, beautifully prepared. Most notably staff who were really 'on it' and genuinely care.

Expensive and average quality. Drinks very expensive and wine tasted cheap. Service slow and uninterested. Best avoided.

Visited Polpo after a visit to the Saatchi gallery just round the corner. It was sunny but the position of the sun meant the tables were cold, especially as the one we were initially seated at didn’t have an outdoor heater (most others do). After...

Outstanding! I booked dinner for 13 members of my staff and the team at Polpo Chelsea (Parys in particular) couldnt have done enough for us. The booking process for a large group was seemless, they ensured the layout was intimate enough for us to all...

Came with my family on a cold March saturday for lunch. It was busy but we were seated and ordered quite quickly, but all went a bit wrong after that. It was very cold but we weren't offered blankets - even when I got in...

It was a cold day but the staff were very friendly and although the restaurant was busy they managed to find us a table. This is definitely a trattoria experience. The food isn’t fancy but it is simple, well cooked Italian food at reasonable prices....

We visited on Saturday and had a great lunch! Very friendly and pleasant service and outstanding food. Will definitely be back soon.

So pleased that I decided to eat here. The food was wonderful, attentive service and great atmosphere…this is a cosy restaurant. Very much enjoyed myself.

Honestly appalling food - most looked like it was out of a freezer bag. Anaemic tasteless potato and Parmesan croquettes, the zucchini fries used to be amazing, now they just taste of nothing but fat, the pizzette with spinach tasted of fish (this was felt...

Polpo Chelsea is a short walk from Sloane Square tube station. It’s a beautiful, cosy restaurant with incredible Italian tapas food for sharing across the table. This is one of the nicest restaurants I have ever visited in London, with great service and perfect food....

The waitress was excellent. But the food was not. Too greasy and oily - we both have the aftertaste the next day. And sadly, very little atmosphere

My pizza base was raw and my partner’s meatballs were disgusting. When the waitress collected our food she asked me if my food was ok. I replied, “No, as you can see my pizza base is raw.” She took my partner’s uneaten meal without asking...

Overpriced and underwhelming. Spaghetti and meatballs was a reheated ready meal. The pepperoni pizza had no pepperoni (!), and instead had folded rolls of processed ham on top. All had the feel of supermarket bought food being resold around the corner at a premium. Topped...

Visited here for late breakfast/brunch before a visit to Chelsea Flower show. There was a small queue of people when we arrived & quite a few empty tables. With not many staff working it would appear on our visit this was how they were managing...

This is the most tasteless place in a very long time. Pizzetta, burrata, drinks - we could not finish anything, so horrible it was. A mediocre service at 15%, smelly toilets. The only good thing about the place is the location but better to walk...

We visited at lunchtime. Some people have complained about small portions but our friendly waiter explained the nature of the cuisine and how many ‘plates’ we might need ( bit like tasting plates). As it transpired we didn’t feel the servings were mean and they...

Asked the waitress three times for a bottle of water which we never got, after being told directly by the waitress that she’ll first serve other clients before us.

We sat outside on the terrace which was lovely. We shared stuffed and normal olives and bread and oil, which were all really nice. The mains all pasta were very tasty but the smallest portions I have ever seen. Pudding were nice also. Service was...

Small servings, stuffed fried olives were ok but I wouldn't bother again, my dining companions arancina was declared to be very nice. Tomato sauce for the main dish was too sweet. Two mixed sex toilets one small sink in space between. The toilet doors were...

We visited on a busy Saturday and thoroughly enjoyed a few small plates - arancina, truffle croquettes and prawn crostini which were freshly cooked and absolutely delicious. There is a lovely outside area but as it was a hot day we chose to eat inside...

ristorante italiano ?!? 🤔 abbiamo ordinato due pizze, diametro max 20 cm al modico prezzo di 8,50 sterline l’una… sicuramente...

ottimo pranzo veloce. abbiamo ordinato focaccia ,olive,crocchette e zucchine fritte. tutto molto buono.

Visited Polpo with my sister as we were celebrating her birthday. The menu is small but looked good and we ordered the spinach pizza, clam linguine, heritage tomatoes and watercress and artichoke salad. What arrived were the meanest portions I have ever seen so really...

Λοιπόν, αφού περιμέναμε στον ήλιο 20' στην ουρά για να μπούμε, κ ενώ είχαν αδειάσει 4 τραπέζια τα οποία όμως...

Very disappointing experience. Very limited menu, overpriced for the quality of food and portions size. Couple of errors on our bill including the price of wine, so recommend checking it thoroughly. Won’t be going back.

Poor service and tiny portion sizes. Despite ordering 2 mains each, still was left starving. Embarrassment of a restaurant and a must avoid!

Polpo used to be one of our favourite causal restaurants in the day serving good food with very pleasant staff that always welcomed you with courtesy, a smile and a professional service. Today was very different! Our waitress was miserable, unfriendly and very rude. We...

Visited for a impromptu late lunch on a Saturday. Had to wait but no problem, the queue was well managed. No welcome, greeting nor engagement from our waitress other than to give us the food menu and explain that they serve small/sharing plates. Ordered drinks...

Probably one of the worst dinings I have experienced. I was looking forward to it, had pre booked and had never been before. There seemed to be lots of staff but service was not great, they leave people waiting to sit, for drinks, they seem...

Sat in poor weather outside. Food fair and service quick but without flair. No loo roll despite notice telling me to look on shelf above. Really really unacceptable in the middle of Chelsea. Totally ruined the visit. Why would I pay for small portions, inflated...

Les nourritures - des spécialité italiennes principalement - sont tout à fait honorables et à prix très raisonnables. Service rapide...

A cold day - so it was a table inside. Lovely cozy little restaurant and bar, reminiscent of Venice (of course). A friendly welcome, speedy drinks, excellent advice and service, lovely food and a very reasonable price. An ideal restaurant for catching up with friends...

Our mains were brought out whilst we were eating our starters. At this point with still didn't have our drinks order. By 9:30pm the waiter said it was last orders. The whole experience was very rushed, there were plenty of staff around and they watched...

Whilst the food was good the whole experience was poor. Our food was brought out quickly after ordering but then we and several fellow diners had a long wait for our cutlery as the dishwasher had broken down. Why bring the food out then?! One...

Being an Italian, I was really impressed with the quality of the food and the authenticity. The highlight was the fritto misto, very light and flavourful. The only comment would be that it was quite loud, so not easy to have a conversation. Will return...

Food is good but portion sizes are ridiculous. Do not go if you are hungry. We had starters and mains and we still left hungry. We had to go to McDonald’s after

My friend and I we had an amazing evening in Polpo Chelsea. Diana was our server helping us with fantastic recommendations. We were sharing different dishes from the menu and red wine. With such a nice flavours and such a nice vibes, we will come...

Amazing Friday evening in Polpo. Special thanks to Morgana. Amazing service and recommendations! Wow. Food quality is amazing and they made sure we enjoy every second of it! On top of that we made a booking for tomorrow night. Thank you guys once again!

We found this place by chance just strolling through Duke of York Square. Lot's of outside seating. We chose to sit inside, which was cosy and warm! Good choice of light meals with sides,, and good drinks menu. Staff very friendly and provided efficient service....

Sat outside after a visit at Saatchi Gallery. Service was polite and food all nice and reasonably priced, especially given the location. We were also offered some crostini on the house without having asked. Nice meal and relaxing atmosphere. Only note for improvement, the staff...

Everything the waiter recommended was nice. Fresh food, with the pizzetas being small (as the name suggests) but with real Italian flavour. The chicken Milanese was a very generous portion, perfectly fried with panko crumble. The zucchini fries also very good. I didn’t expect to...

restaurant très bien situé sur la grande place et disposant d'une belle terrasse accueil très sympathique et service prévenant de...

Had an amazing meal served by Dianna who made the whole experience even more enjoyable. Would definitely recommend!

I have to thank you all the staff to make the Gluten Free Pizza option, it is delicious and the sevice is also great. Thank you

Fabulous al fresco eating before going to chelsea flower show. Varied lunch menu with lots of light bites to choose from. Great service and fair price

Lovely terrace for some drinks and tapas style food. Good quality house wine and very friendly staff. Enjoyed ordering a second portion of zucchini fries too.

Great outdoor dining area in the heart of Chelsea in Duke of York Square. Starters include focaccia, crostini, arancini and croquettes - between the two of us we shared the zucchini and ricotta arancini and the truffle and pecorino croquettes, which were both delicious. For...

My husband and I came here for our wedding anniversary. We were really looking forward to it as we loved Polpo in Brighton where we live, and sadly this has now closed down. We were the only people in the restaurant. Not their fault as...

Lovely part of London and nice vibe at this Polpo. The staff are very nice. But the food is very average and ridiculously overpriced for what it is - and I am a Londoner used to having to pay higher prices. £4 for a bruschetta...

Service was quite fast. However, the food let us down. We ordered a starter of olives for £3 to be served 3 singular olives! I then ordered the Chicken Milanese expecting a salad and sauce perhaps, however I recieved 1 large chicken nugget with little...

Food was fine, wine was very good, but: I found some of the staff somewhat offputting. The first guy I encountered seemed to hem and haw when I asked him for a table for dinner for one: "Mmm. Not sure. If you don't have a...

The plus is the terrace where you can eat socially distanced. The minus - chairs are extremely uncomfortable. The food has deteriorated from last year. The fritto misto was sad and not fresh and portion probably half of what it was before. The meatballs were...

Family of 5 - Wonderful experience, service and food. After a long day of walking, saw Polpo and decided to try a walk-in as we had not booked. Host asked us to wait a few moments for an outside table, within 15 minutes we were...

Incredibly disappointed , such a beautiful restaurant in the heart of Chelsea. I was expecting a good service and welcoming to start with and ALL the staff was very unhappy and not really attentive, we struggle to call them every time we needed to order...

Superb. Excellent Frito Misto and side dishes Very attentive service. Definitely will revisit next time in London. ❤️

Polpo never disappoints - definitely my favourite place to eat in London. No problem at all sitting outside - heaters and blankets provided and a really buzzy atmosphere. The food was spot on despite being a slightly smaller menu than usual, and the staff were...

Absolute shambles of a restaurant. Turned up at 7 for our reservation for 2, to be told that people weren’t leaving their tables so we had to wait in a queue in the cold with other people that had also rather pointlessly booked in advance....

One of my favourite spots in Chelsea for lunch with friends and family or respite after shopping. Great outdoor seating area with heaters and blankets and a good selection of small dishes to share. Excellent atmosphere, too. The restaurant is well staffed and our waiter,...

This is our regular haunt during the Covid period because our favourite branch, Covent Garden remains closed. Wish they would bring back the Gorgonzola/walnut and the Parmesan and soft egg pizzetti , not too keen on the current offerings. However the cauliflower arancini were amazing....

We visited the restaurant in August on a beautiful sunny evening and had a very good experience so wanted a repeat as the outdoor area is heated and is sheltered. It was like the difference between night and day as if the kitchen and serving staff had all been replaced and not for the better! The staff were huddled together having private conversations while we had to wave for attention. Two luke warm dishes had to be sent back to the kitchen - meatballs and mussells which is slightly worrying when you are reheating shellfish. The initial pizzette with tomato and mozarella was delicious and after ordering a very disappointing sausage pizza we decided to reorder the tomato and mozarella one which was completely different to the first one with different crust and cheese. I pointed this out to the waiter who just shrugged his shoulders in response. However one of the management team came over and took them all off the bill and the service charge too which i had no intention of paying anyway. She was the only member of staff who seemed to be engaging with customers.

I used to love the original Polpo in Soho, but here the quality is way below that level. Frito misto was flavourless and not crispy, pizzeta resembled a take away pizza and focaccia with mortadella uninspiring. Either I was unlucky with the choice of dishes, or the bosses from Soho need to pop round to check what is going on in this branch. A disappointment.

RAZÓN DE LA VISITADebido a COVID - 19, estábamos buscando un restaurante con asientos al aire libre en Chelsea.COMIDA (50 para dos con bebidas)El concepto se basa en platos venecianos para compartir estilo tapas, llamados Cicheti (no tapas). Probamos lo siguiente: - Crocchette de patata y parmesano> increíble, plato favorito con diferencia, extremadamente delicado y se derrite en la boca - Crostini de cangrejo, hinojo y guindilla> muy bueno, segundo mejor - Albóndigas picantes de cerdo e hinojo> mi novia lo disfrutó, la salsa era muy buena pero las albóndigas en sí no eran nada especial - Pollo con parmesano> no es genial, literalmente solo pollo con un poco de parmesano - Pizzette de mozzarella, tomate y orégano> bueno pero nada especial - Bebidas Aperol Spritz> bien hechasMi novia vivió en Venecia durante un año, así que está muy familiarizado con Ciceti. En general, disfrutamos de algunos de los platos que eran increíbles, pero algunos también se perdieron un poco. ¡Así que elige sabiamente!PERSONAL / SERVICIOEl personal no usaba máscaras cuando fuimos y parecía haber solo 2 camareros para todo el espacio exterior, por lo que literalmente estaban por todo el lugar. Pedí más agua en algún momento y esto se olvidó. La comida llegó bastante rápido aunque teniendo en cuenta el tráfico.ATMÓSFERA / UBICACIÓNAmbiente increíble para estar fuera de casa en la plaza Duke of York, que es un poco una dirección en sí misma en Chelsea. Solo la ubicación del restaurante justifica los precios premium. Creo que el ambiente y la ubicación (justo al lado de King's Road) es la mitad de la razón por la que vas a Polpo Chelsea.CONCLUSIÓN: RECOMIENDO Y REGRESARÍA

My husband and I we love this place, the team is so helpful, never late, always smiling making you feel very welcome from the very beginning The food super tasty, portions enough for two, I highly recommend Polpo We be definitely back

Polpo Chelsea? Servicio absolutamente caótico, te lo digo. Mejor comer en la esquina de una calle en las profundidades del este de londres mate. Esperó 45 minutos para ser siquiera reconocido y tuve que esperar aún más por un cenicero y comida. . . la comida aún no ha llegado. Arrivederci polpo Chelsea. Nunca vuelvas a comer aquí x

He estado aquí @ 3 x para Eat out to Help. Qué gran ambiente. Mesas bien espaciadas afuera, no demasiado concurridas y excelente, servicio relajado. Me senté con mis amigos durante dos horas y no nos presionaron para que nos fuéramos. Súper relajado. Fritto misto - porción perfecta y afogato - cielo en la tierra.El personal es realmente encantador.

visitantes habituales de Polpo desde que abrió hace unos años. Siempre podía confiar en que se sirviera buena comida.Vinimos a cenar temprano durante el programa Eat out to Help Out. Parece que tienen menú reducido (comprensible) pero también porciones reducidas. Dado que las porciones ya eran tapas pequeñas, hacerlas aún más pequeñas y luego la reducción de la calidad no es buena. el personal y el servicio eran buenos.También parece que tienen algún sistema de "promediado" para determinar el descuento bajo el esquema que nosotros o el gerente podríamos calcular. ¡Me sentí engañado!

Dos amigos y yo fuimos a cenar temprano y quedamos atrapados en una tormenta masiva (no es culpa de Polpo), nuestra mesa no estaba cubierta, sin embargo, nuestros platos de comida estaban empapados y continuaron sacando el resto de nuestra comida sabiendo que no podíamos cubrirla. ! ¡Ni siquiera vinieron y se llevaron nuestra comida que se convirtió en sopa durante el curso ni nos ofrecieron empaquetarla! ! ¡Tenía mi comida en una silla para moverme de la lluvia! ¡Tuve que dejar mi comida empapada! ¡Tuvimos que pedir que el resto se entregara para llevar! Mientras esperaban, ni siquiera nos ofrecieron esperar dentro, ¡y aun así tuvieron que pagar nuestra comida! Entiendo completamente que no es su culpa que lloviera, ¡pero la forma en que lo manejaron y nosotros fue repugnante! ! !

Si lees la propaganda de marketing, ir a Polpo te transportará a un auténtico bacaro veneciano.Luego vas allí y es solo un exclusivo restaurante de cadena inglesa con buena comida de inspiración italiana y una ubicación conveniente.La pizza, los arancini y la mozzarella no son venecianos y los cicchetti se suelen servir con pan (tienen un par) o polenta (¿qué?) Y también están destinados a ser pequeñas porciones de bocadillos (¿200 g de calabacín frito?).El servicio fue un desastre: tres camareros diferentes vinieron con parte de nuestro pedido, con duplicados de nuestro pedido, con cosas que no pedimos, con cosas que pedimos pero luego nos llevaron de regreso a la cocina (?).En cuanto a las medidas de covid 19, este restaurante todavía está en 2019 (sin máscaras, sin contactos personales, camareros tocando todo, sin desinfectantes de manos, nadie limpiando adecuadamente las mesas).

Si bien COVID es un disruptor, no hay excusa para ofrecer tarifas por debajo del estándar en un momento en que los clientes necesitan lo contrario. El sitio web no hace referencia a un menú reducido que resulta ser las partes fáciles de cocinar. Calabacín frito, etc. Debería haberme alejado del menú dudoso, pero perseveró. Error. 25 por 50 cl de Gavi decente para acompañar platos insípidos. Speck and Peas, era tan soso que hubiera sido decepcionante para animarme a mí en un funeral para una persona aburrida. Frito Misto estuvo bien, pero no se puede salvar al Titanic con una tirita. Recomiende evitarlo hasta que vuelva el menú real. Destripado.

I attended the restaurant in Duke of York Square on Thursday afternoon and I was appalled by the complete lack of awareness of Covid-19. There was no sanitation, the staff were miserable and unhelpful and one was coughing while serving and continued to touch plates, glasses etc.! My daughter is Coeliac and there was no assistance for gluten free options whatsoever. This was our first visit to a restaurant during the pandemic and I was shocked by the apathy of the staff and more so the complete lack of hygiene. In a time when I would have thought they needed business there was no customer service or reassurance in the current situation. Just on another note I ordered a glass of wine and I have never seen such a small offering of a mediocre wine for £7.00. From a hygiene safety point of you I would not recommend attending and it is not suitable for Gluten Free. All in all a terrible experience.

Nous avons découvert ce resto lors d une balade. Le service est simple, on y mange bien les assiettes sont pas très rempli mais cela suffit pour des mangeur normaux très convivial.

Surprised to see a couple of negative reviews below - our experience on Saturday afternoon was fantastic. Food absolutely mouthwatering, everything down to the focacia bread and orange zested olives was delicious. We shared a bottle of italian white, I have forgotten the name but it was gorgeous. The Polpo in Soho is one of my favourite destinations - yes this location had a different flavour but it was definitely up to the same standards. Service was incredibly rapid - in a strange way almost too rapid, because we didn't want our experience to end! Staff friendly and incredibly efficient but not overbearing.