The best restaurants serving Fast food food in West Midlands

Christmas Eve morning/lunch time staff defo in the Christmas spirit! Sweetest people and such good service, helping me with coffee “for the emotional distress”. Merry Christmas to them all 🤍

I thought they may of been some improvements with staff & food after recent refurbishment but how wrong was I , rude manager / staff and cold food as usual !!

Went on 29th Sunday really busy staff were really working hard and they all had nice happy attitude despite the pressure they were under. Highly recommend to family and friends. Great way to top up for the afternoon shopping.

Tuve una entrega absolutamente impactante, lo único comestible fue el mcflurry. Patatas fritas calientes, Big Mac estaba frío y demasiado cocido. No pidas desde aquí.

It was actually a lunchtime half term order I placed from Castlegate McDonalds. My bigmac was missing and I can't get through to the store to tell them, plus there was no straw with the milkshake. Utterly shoddy and unacceptable. It may only be a burger but I'm working from home today and was really looking forward to it. How sad!

our food was burnt and we waited for 2 hours for A HAMBURGER the staff told me to wait a bit more and after that our food were burnt again 😡😡

I gave this a 5 star rating cause this is one of the best kfc I have had. I been going to this one a while and the staff are always friendly. Also every time I have this kfc it always hot which is rare and the chicken is always fresh and crispy and juicy and also you always get a mixture when you order a bucket which is nice.

We went through the drive through and part of order was two children's happy meals which we asked for with plain burgers, we double checked at the next window as the display said cheese burgers and were assured that they would be plain. Both had cheese on them which we had to scrape off, all of the fries were cold and the chocolate milkshake was a weird vanilla/chocolate combination. I had low expectations and they failed to meet them all.

In short, my order can sometimes end up slightly complicated because of sensory issues; I often have to ask people to talk to the kitchen to do a specific thing. I had to this time and the lady who I believe is a manager was lovely about it, said I could make sure it was correct and everything. Lovely experience

Awful staff, bloke on the order hatch was a proper dozy t#%t getting a simple child’s meal order wrong as he was too concerned on his phone. The aggressive “lady” at collection was argumentative when challenged on the order. Avoid at all costs. 03/01/25 @ 17:30

Don't try to request no mayo/lettuce. They put both on my burger, realised it was no mayo and asked if I was OK with mayo to which I replied no. So took it back swapped the bun lid and left lettuce with mayo on and wrapped back up in the same wrapper with mayo on it. Very poor service. Chips were hot.

No estoy seguro de por qué este McDonalds dice que está abierto y las 24 horas. Esto puede ser cierto en un viernes o sábado ocupado. A pesar de mostrarse como abierto en el sitio web a medianoche de un miércoles, el personal no pudo atender los pedidos de los clientes, lo que llevó a una fila de automóviles que se alejaban. Sería mejor si aparecieran cerrados durante ciertas horas si ese es el caso para evitar trayectos innecesarios.

La rama siempre está fuera de batidos y helados. Decepcionante ya que McDonald's es conocido en todo el mundo por su eficiente servicio de comida rápida.

Called in at 1.45 pm shop was due to stop serving at 2pm . Met with glares from the young woman behind the counter who promptly turned her back and started to serve herself sausage and chips. Now 1.50 pm . I politely asked if I was going to be served. She said “can’t you see I’m busy -I’ll get to you when I’m ready” . “Oh no I said, I didn’t mean it like that I just wondered if I was too late and you had stopped serving “ . “Well I’m not cooking anything else” she snapped, “ you can have what’s left” . “ Do you have any fish left ?” I asked. “No” was the curt response. I left. Had she attended to me when I came in there would have been plenty of time to cook 3 large fish -the chips were already done. Presume they’ll reheat those for the first batch of customers on their way home from school.

Dirty restaurant. Food smeared on walls. Filled with kids and mess. Floors dirty. A far cry from other restaurants - need to get a grip on cleanliness.