Based on 23 opinions finded in 1 websites
Opinions
Terrible place extremely rude and aggressive staff, especially the manager or chief bottle washer as I think he was, who don't appear to want to actually serve customers so not sure why they are working in the catering/customer services, mind you with their disgusting attitudes they wouldn't be able to get jobs anywhere else! I think they have trouble hearing customers, or are just plain ignorant, as when we ordered two cokes we ended up with toast, I kid you not, even though we had already ordered two hot sandwiches! Best to avoid this place at all costs hopefully customers will avoid the place and they'll go out of business, they deserve to. There are plenty of other nice places, with pleasant staff who want to serve customers not just take your money, to eat in Wednesbury.
Chris Wilkinson . 2024-06-19
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Disgusting staff. Rude ignorant.food greasy . Lady fell outside on their board, staff was laughing.
Ricky G . 2023-07-22
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Don't bother going all the staff do is laugh about you behind your back or humiliate customers they may as well call it Karen,s Dinner because that's how they act they don't care about people's feelings.
Wendy M . 2023-07-20
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The staff are rude and take the Mickey out of customers in front of other customers. I definitely won't be going there again
Andy M . 2023-07-19
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Beautiful food friendly staff we go couple times a week as a family always welcome as soon as go in plenty to choose from
Lisa W . 2023-01-21
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Hard to find a seat and hard to find loo paper. Customers unfriendly and not a place to feel safe compared to Morrisons or others
683yens . 2022-09-02
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We have been coming to this place for a long time and the food is always on point and the staff friendly. Don't even have to order when we walk in, they know what we want.
Bertwh1981 . 2022-06-10
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The staff is friendly and very polite. They always go the extra mile. The food is to a reasonable side especially for children, the prices are very reasonable. Not a fault at all.
reerhi18 . 2020-03-16
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Great place to dine in town, friendly staff and quality food, good value for your money would definitely recommend the pork and stuffing sandwiches.
bodc2014 . 2020-03-09
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As I suffer with my nerves was not helped by such unfriendly and miserable looking staff can't fault food or cleanliness or even the prices as it is cheap but oh my god the staff were so unfriendly you are made to feel uncomfortable think themselves lucky to have a job with all the business closing diwn
sandwell . 2020-01-27
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Ignorant staff poor hygiene ask for manager none of the staff would say who he was although he was standing behind the counter my friend had an hair in her food made me feel sick
Worsbadgirl . 2019-10-09
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Worst chippy ever.staff rude and scruffy looking.chips were warm and tasted vile.needs shutting down.its a vile place
Elizabeth B . 2019-10-07
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From J Boy of Derby Had a good roast chicken lunch with roast and mash potatoes and vegetables plus a jam roly poly with beautiful custard and a mug of tee all for £5 excellent value for money. Food was piping hot served to your table, place and tables spotlessly clean. Outside seating available plus newspapers and a TV Extensive menu to choose from.
John B . 2019-05-09
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Food quality is good here its just a shame that the staff let it down. The woman with the purple hair looks at you and speaks to you like you're a piece of dirt on the floor. I walked in today...before I had said anything she rudely shouted ' WERE WAITING ON CHIPS' so I thought oh no I only have 15 mins left on my lunch break from work so I politely asked how long roughly the chips would take... to her reply she threw her arms in the air, huffed and puffed, looked at her colleague next to her and then me and said WELL HOW LONGS A PIECE OF STRING and then shuck her head!!! Disgusting service. Dont know how she's managed to get a job in customer service. Vile woman
AmyShinnxx . 2019-04-17
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We use the chip tub every week, we find the staff to be pleasant and always busy, they don't really have time for one to one niceties, but always say hello and goodbye, I really look forward to my chicken curry, rice and chips.
Lee B . 2019-03-11
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Very rude staff me and my friend visited today and had bacon egg and sausage wrap. The egg was snotty and the sausage tasted weird. Both me and my friend now have bad belly and being sick. Will never use again. Disgusting place
Chantelle H . 2018-09-19
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Went in for lunch and asked for chips and curry sauce. as i waited for the sauce the lady looked at me and said "are we done here" then advised she put the curry on my chips which i didnt want as i did ask for it seperate. as i was walking down the curry sauce went all over me as the box with my chips had leaked and stained my clothes. poor service. will not return
Sonia R . 2018-07-16
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Rude snotty staff and want to charge 80p extra to put curry on side instead of on chips not using again thanks
Greg J . 2018-03-26
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My wife and I only went in for chips and ended up having a meal each. The place has got a level 5 for cleanliness and the staff were friendly, Very good choice of food available piping hot. Noticed that the tables were cleared and cleaned straight away. Didn't have to wait long and the meals were delivered to the table. TV on and a selection of newspapers. Great value for money.
Main57 . 2017-02-02
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greeted warmly .ordered a bacon and sausage sandwich to take out . served quickly . sandwich was well cooked and stil warm when i got home . will use again
chris R . 2016-09-19
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Came here as I used to love the chips from here. Was not greated with a smile just what we have there is all we have in a snotty voice I asked if they had any cold sandwiches to wich I had the reply did you not get what is there is all we have and pointed at a sausage I was appalled by the rudness and walked out would not go back here again
653emmam . 2016-08-29
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Service with a smile nothing too much trouble. Craking breakfast for four pound fifty. Selection of papers tv and. The food is brill too wheelchairs welcome. Plus they do great black coffee.
John N . 2016-02-05
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Although this is listed as a sit in fish and chip shop that is not all this cafe does. It's good British food at a very low cost. The bacon sandwiches have 4 rashers of back bacon in thick tasty bread for only £1, hot pork sandwiches with stuffing, gravy and crackling for £2 and their is loads of meat on it as well as a full chippy menu and breakfasts, roast dinners and loads of specials. The roasts are carved in front of the customer, after rodering at the counter the staff bring the food to your table and the place is spotlessly clean, the staff are friendly and helpful, the food is tasty and great value for money. It definitely is the best place to eat in Wednesbury.
daisiemay . 2015-07-02
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924 Opinions
Many times i ordered but there staff missing the items of food two or three time i ordered food one time they missing wrap one time missing apple pie and last time they missing chicken burger
4332 Opinions
The last time I ordered had a big black hair in my food said I'd never eat from here again. My daughter and her friend wanted to order tonight and there was items missing. Obviously they need better staff with better hygiene. Definitely won't be returning,
1254 Opinions
I can't give any stars for the food it was disgusting and not edible. We took a quick stop here on the way back from buying our kids school uniform. My child's cheese burger meal had a dead fly in it. I had to show this to the staff who kindley replaced it. However we also ordered x2 lamb tikka in naan and fries. The lamb tikka and naan was not cooked properly the lamb had an off taste and was raw and the naan was very dry and hard /rock solid. The fries also tasted bitter and were dark yellow in colour, it tasted like the fries was fried in old oil, tasted like oil had not been changed in the fryer for a very long time . I took one bite of naan and lamb tikka and I had to send the food back because it was not edible. The staff kindly refunded me for the food because I could not eat it and I did not want a replacement, I was put off by the whole experience. My poor husband however quietly ate his food even though the food was not up to scratch as he didn't want to make a further fuss because our whole experience in this place was already ruined. Neelams many years ago going back 15 years used to be a good place to eat but it has gone down hill. The staff don't know how to cook the food, advice for the owner is send your staff for training or get them to visit a place like Lahore Village to learn and observe how to make naan, lamb tikka etc as they clearly have no idea how to make desi food. Sorry I have had to put this negative comment but this has been my worst food experience ever and I will not be returning.