Mcdonald's Restaurants in Sandwell

Can get quite busy on the drive through but they're quick at getting everyone through. there's plenty of parking if you don't want to go inside. Getting back onto the main road can be a bit of task, but a good solid establishment.

I ordered for delivery I received my food ice cold. There was no straws,no napkins,no ketchup and the bag was ripped up

food was really nice will be ordering again n recommended to friends and family

meal as usual great but coffee spilt

Terrible, always not packing orders correctly they need a surprise inspecting ASAP !!!

Had to stand out in the cold for ages convincing the driver that he was in the wrong place and needed to move. Food was cold, lots of people upset

Very good but burger patty was detached from buns and sauce was everwhere

order placed at 6.30pm arrived 7.40pm even courier said the staff were just standing around doing nothing.this has happened before but I let it slide as a one off. also when finally arrived a had to microwave the hot food to warm it up

Shocking!!!! Complete wrong order. Spent £32 for 3 drinks and a mcfluffy - ones i didn’t order might I add. How do you always get it so wrong???!!! Can’t contact anyone and have to wait to see if they will even send my money back! Ridiculous

Top notch quality & great value for money!

Everything in my order was messy the food was upside down. I did not see the small vanilla milkshake in my order.

Should be 0 stars. Order was not received i have contacted just eat for refund

Delivery was quick, and food was still hot and milkshakes were nice and cold.

food was freezing cold when it finally got delivered

Food was cold as I waited over an hour

Food was cold. Didn't receive my drink and got 4x sweet Curry Sauce instead of BBQ.

Coffee was cold not happy at all

I received it on time I ordered a big tasty meal and didn't receive my fries and it was cold

I haven't received my order and tracking shows it was delivered.

No happy did not get my order and the driver was so rude on the phone ?????

Had to wait 1hour when it first said 10-15 mins till arrival

I was annoyed that they forgot the straw.

Food was cold when delivered. Odered milkshake was not delivered

food was cold pancakes was missing the syrup 😕

Delicious food and fast efficient delivery service. Thank you 😊.

Items missing cold fries do disappointed

where is my order, not yet received my order

Fries where cold quality was very poor

Took almost an hour to arrive and fries were soggy and not cooked enough

My ordered didn’t arrive…. Its says delivered, but nothing ever came 👍

Wrong food delivered to house left without confirming.

poor did not get what I ordered

Half a cup of runny milkshake. Cold food.

hot food and coffee was hot first time ever 😄

delivery time up and down courier at the restaurant message long time, food cold

Btw we can tell when you re-fry cold fries. It was like biting into hot cardboard.

not happy did not get all my order it keeps happening. not going to order anything off your app again

my drink had spilt everywhere all over my mcflurry and my food was cold.

late delivery of food ,so my order was cold 😠

My order was correct and food was warm

arrived below lukewarm almost cold

the delivery driver had no location information on so wasn't able to track my order

Always cold and the burgers look like you are throwing them together no presentation

guy was really polite and very nice

I don't like it all time when I order them put me wrong food or missed something

Milkshake had too much sugar and the burger wasn’t even assembled correctly in the boxes

Food was late it was stone cold large coke was half a coke because driver spilt it, milk shake was like water. It cost me £14.04 and just eat offered me £5.65. Food was inedible. I’ve spent over a thousand pounds through just eat and only complained a couple of times. They treated me with disrespect regardless of how much I’ve spent with them

2 of 3 of the drinks spilt out in the bag leaving the cups half full. There was a minimal amount of sauce in my crispy chicken wrap, all 3 fries were also half full & cold.

Delivery driver didnt have a courtesy to walk to my door and asked my wife to come to the road to pick up the order, worst one so far

I ordered fries and did not receive them

They are friendly people, the services are very good ,the inside is always clean, the bathroom is always clean, the meals are always ok on always on time when it's not too busy 😉

Food was cold. Delivery man had several deliveries

I don't like how they said it would be large when it was just a medium burger with large chips. Why not just say it would be a medium burger with large chips to begin with.

it was cold and missing a MC flurry

never recived my order yet again even tho it says delivered, second time this has happened now!!!!! had to put a star as only way to leave a review

I hadn't tried the mcrib before but surprisingly it was nice 👍

Quick service and food was standard for McDonald's.

3 minutes early is when he arrived. There wasn't that option on the list.

Big orders you are asked to wait in a bay, so not quick

Terrible food, terrible service

Everything cold burgers thrown around like a rugby ball first

just had meal delivered coca cola spilt in courier bag. plus only half a cup of milk shake. told me to ask for refund. order number 0005 food was cold.

Food was missing all my food apart from 1 cola and chicken select so angry this is happening regaularly

Used this McDonald's to get lunch whilst visiting the nearby hospital the touch screen ordering system was temperamental and ended up pay9ng at the counter. The food was usual McDonald's fayre I opted for a double cheeseburger meal, the burger was ok if a little cool, fries were ok and the Fanta orange was fine.

Very disappointed!! My food came cold - had to throw the chips away as they were inedible and had to reheat my burgers - such a nuisance and a waste as i am currently 8 months pregnant and was craving for McDonalds. Completely dissatisfied!! I reached out to just eat and all i got back was £3.99 when i was unhappy with the whole order except for the drinks and sauce (which i had to throw away. Very poor service.

Way too late to eat. Demand refund immediately

Food was dry, hard and barely warm

missing items no fries i even left a message saying fresh fries

polite driver .. food was still hot .. enjoyed my grub .

Fries where piping hot when we got them so no complaints from me

You will get a parking ticket here if you stay over 60 mins. Not worth the Mcplant

Got served really quick and nice atmosphere and staff

my order was missing the quarter pounder. the order was sealed so the quarter was missing from bag

fries were cold oasis was spilt in bag and milk was missing very un happy

food is cold and I'm missing 2 MC flurrys

My drinks were not packed properly and went all over my order

Food was cold and stale, had to throw it away - what a waste

food cold, no straws and half the fries missing

both boxes of fries cold, chewy and no salt . also fish burger not warm either although taste ok. Big mac under warm and was spicy. it was not ment to be spicy. chicken mayo fine. also the oasis fine.

Delivery was partially oppened and the deliverer went to my neighbours first. There was a very strange chemical taste on my fries I had to spit out. If I'm still alive tomorrow think I might be more careful about ordering food.

it's not right when people get my order wrong get it resolved

Food was cold and icecream was melted

Never turned up and marked as delivered!!! No help from just eat!!

The hot chocolate tasted like it was made with cistern water! Undrinkable. Never again

Not happy with the delivery person. Didn’t phone to let me know he’s outside & he just left my food outside the door I live inside a flat

food was absolutely not what was ordered very disgusted with the service

Quite disappointed. The Philley looks really good when advertised on TV bit if you actually buy one it just looks a bit like a Cheesburger. Definitely does not meet expectations. I won't be having another. Delivery time and service were OK but did not follow instructions. Tried to deliver to upstairs flat rather than to me. I'm Cemetery Road and upstairs flat is accessed from Edward Road. All in all not the best.

Came late and missing apple pies and burger

The wrong food was delivered. Contacted just eat and got no help. I lost over £15 because it wasn’t what me and my daughter ordered. Waited 2hrs for the problem to be rectified but nothing so ended up binning the food that was left because it’s not what we ordered. I use just eat on a daily basis and I ended up losing money

All drinks was all over the place ,he spilled out drinks!!!!

Food was freezer cold cud not eat it not happy about that???

cold food and no dippers in my burgers

Were my food not been delivered

The burger looked like it had been put together with a catapult from the other side of the kitchen. Everything was cold as you come to expect with McDonald’s anyway. And on my first two visits they had no bacon. I will not be going back.

Nicely located, in the middle of the new hospital being build and an industrial estate

ordered double sausage mcmuffin minus egg as I'm allergic to eggs ,order came with egg on the mcmuffin after I ticked no egg so had to throw the mcmuffin away as it was all contaminated. Furious !!!!

Food was cold chips taste like rubber and not crispy just typical

Still waiting on a reply as spent over 15 pound, spoke to the driver 3 times, saying my food was delivered, it was not. Disgusting customer service. I want my refund, n I won't stop replying until someone reply.

I've paid 15 pound and no order delivered

I recently witnessed something both shocking and unexpected outside a McDonald’s. While waiting in line, I noticed a rat scurrying near the entrance. At first, I shrugged it off, thinking it was just another city rodent trying to find food scraps. But then I saw a second rat, a noticeably larger one, which I assumed to be the mommy rat and, to my horror, it squeezed its way inside the restaurant through a gap by the door. The whole situation was surreal. People around me were either oblivious or equally stunned, and I couldn’t believe that it was happening at a place that should maintain high cleanliness standards. To be fair, no staff members seemed to notice the rat getting in, but the mere thought of it crawling around behind the counter while food was being prepared was enough to make me lose my appetite. Cleanliness should be a top priority at any fast-food establishment, and this experience really made me question the hygiene practices at that location. While I understand that rats are a common issue in some urban areas, seeing one enter a restaurant is a different story. I hope this particular McDonald’s addresses whatever gaps or issues allowed the rat to get in, as it really shook my confidence in eating there again.