The best restaurants serving Fast food food in West Midlands

It's a hot mess, food is great, service is incredibly slow. Understandable if they had a drive through, but they don't. You'll see your food sitting in the heater, forgotten about. As they've printed your sticker and forgot about that too. Staff need training in customer service too, far too many argumentative staff as I witnessed four customers get nothing but unusual backchat. Oh and your order is guaranteed to be wrong 9 times out of 10. Be quicker and check your orders properly.

I ordered of the McDonald's app recieved my order good was cold tried calling the store for a hour as I had food missing but no one answered the phone at all so not only was my meal missing im also down a 10a as no option on the app to say missing food 😡😡😡

Regularly unclean, poor services from many members of staff that treat it like a joke rather than a job. Orders regularly wrong or food in cold poor condition just thrown in to bags. And we can't forget the staff chewing gum while preparing food.

Bullshit I ordered food and it got cancelled and no money back it's bin 3 days

DO NOT ORDER FROM FLAMES I place an order that cost me 31 pounds via urber eats but the order was supposed to come between 1 and 1.25 am did not come so iv phone them up and they were rude to me they told me they try to call me 4 times which they didn't and I said I would either want a refund or delivery fresh they said it will cost me extra 3 pounds which I paid when the food did arrive the chips were horrible the donner meat was dry I WILL DEFINITELY NOT ORDER FROM THEM AGAIN order from there beware !!! I do not blame uber eats as I got intouch and thery were helpful I WILL BE TAKING THIS FURTHER ONCE I KNOW WHERE I CAN

Bought chicken mushroom pie and chips, the pie pastry was hard half way down, and the inside was dry, it looked as if had been there all day and some.

Really Terrible, by all means, the worst fish and chips resturant I have ever ordered from. The fish is cooked to the level it becomes like stone and the bread looks like from 2 days ago. Even the Newyork hot dog is also terrible. My advice don't order from this resturant

The triple cheese burger looked like it had been pressed through a mangle. Looks nothing like the picture. And absolute mess.

Ordered grilled chicken wrap on 02/05/2025. picked up through drive through. Found women's hair! disgusting. they should train their staff to wear hair net while preparing food.

Never order online always collect. Useless staff and everytime you will have missing items without fail. On our doorstep and they been shafting the community for years

Usually pretty good but delivered the wrong pizza, ordered Hawaiian got some sort of pepperoni meat mix, too salty for me, to late to reorder

Zoe has been very helpful and informative and made our experience very enjoyable

They have a contact number but never answer the phone to sort out online orders. They will accept your online order but not answer your call

I went in as hungry ever being obese that's not that hard anyway man ordered a kebab and he gave me a flipping oil filled wrap like come on boss man fix up

Burgers just about warm, fries cold, drinks seemed to be more water than flavouring, pretty tasteless meal altogether.