Village Plaice in Wolverhampton

Absolutely awful chips. Dry, over cooked and tasteless. The few I had eaten came back up, everyone else tried a few and left them, they were thrown in the bin. Vile. The worst chips I have ever tasted. Definitely will not be returning. 🤮🤢

Nice food but some staff don't seem the happiest around

2 hour wait and I got wilted lettuce

An hour and 55 minutes for 4 meals. I phoned up after an hour n 15 mins they said they just sorted my order n waiting for the driver. Another half n hour n still no food so that means my food was sitting waiting for half n hour before it’s even got to me!! Safe to say it was stone cold!! Will never order from them again!!

Just had a delivery.. Pizza and kebab meal were all very nice... Delivered on time

The Left Hand Doesn’t Know What The Right Hand Is Doing….Poor Organisation!

Has to be the worst chippy ever! rarely leave bad reviews as I appreciate everyone can have a bad day. First order a couple weeks back went in the bin, somehow greasy, dry and burnt all at the same time?? when the teenager (and the dog) aren't interested you know it's not great. Now tried a second time, not great and oh my days, everyone has been up since 6am and both bathrooms have been absolutely battered. Sat here reviewing and debating if I need shares in Andrex. If we make it through till Monday I'll report to environmental health!

Has to be the worst chippy ever! rarely leave bad reviews as I appreciate everyone can have a bad day. First order a couple weeks back went in the bin, somehow greasy, dry and burnt all at the same time?? when the teenager (and the dog) aren't interested you know it's not great. Now tried a second time, not great and oh my days, everyone has been up since 6am and both bathrooms have been absolutely battered. Sat here reviewing and debating if I need shares in Andrex. If we make it through till Monday I'll report to environmental health!

Terrible , overcooked fish , loads of chips with black bits in them and tasted as if oil had been used too many times ! Personally I wouldn’t use again !

I live in village and have to say this chippy has never impressed me but last after last night I’ve finally decided to leave a review. The service was slow as always, the organisation is awful. Last night had to take food back, chicken burger was worst ever tasted anywhere and I’ve had my fair shared. The chips has mayonnaise on them. I called to give feedback and with encouragement they agreed to replace them. I took them both back so they could take a look. This morning I’ve got the runs from hell, sorry to be crude but that’s the truth. I won’t eat here ever again under this ownership. Instead I’ll use the tried and tested Poppin on Limes Road.

If you want fish and chips in the evening order in the morning probably The most unorganised business I have ordered from just avoid it

Food ok, chips very oily and some hard. Waited 20 mins in a queue for pre ordered food that was sat there the whole time but attemps to speak to staff prior to this fell flat. Also after waiting 20 mins with only 3 people in front of me I was then short changed.

Purchased chicken gougobs yesterday. Cooked to order when I got home they were overcooked and inedible. Could not get a knife through them. Disgusted

I’ve just tried this shop for first time since it’s reopening…. What a mistake ! Simply the worst chips I’ve ever had in my life. Cold & hard just awful, won’t be returning…shame

Peas and curry sauce, we ordered large and the came in large pots but less than half full was less than you normally get in a small tub, food was also cold, very disappointing

Nice, clean shop with freindly staff. Food was OK though the battered chips were a bit soggy and the fish slightly overdone. The chicken was pretty good. Good sized portions. Do try the spicy curry sauce. Overall pretty good.

Wow! Chicken tikka kebab meat and salad! Amazing! 🥰

Great food and customer service

great customer service and amazing food

Food is stale and over cooked, pizza sauce taste sour made my kids sick. Took food back and was told to speak to uber as it not their fault , but they cooked the rubbish food . Stay away and don't waste you hard earned money here. Say alot when a chip is dead on a Friday at 630pm

Home of one of my favourite fast food items: Their halloumi burger with salad and garlic mayo. Yum.

Hi i ordered a meal and the chips were cold and hard when i complained they were saying that i van have a refund or a meal replacement they were meant to call me then did not but i called them they did not refund me nor send me a replacment meal

Take away service and delivery. Chicken and chips and burger ordered. Arrived in time stated but was cool. The chicken was overcooked and the burger was spongy and bland. They need to up their game

Amazing food. I tried there pizza and it did not disappoint it was delicious😊 The chips are also the best chips I’ve tasted from a chip shop ever before.will for sure be coming here again thank you for your great service😊😊

Been coming here for years. They never manage to disappoint. Definitely the best chippy around the area.

This is a great place with a wide ranging menu. We love the food here and delivery is a bonus and always reliable. Highly recommended!

So glad The Village Plaice is here again. Love their food and the service is exceptional. Delivery is a great bonus! Highly recommended!

worst fish and chips with watered down mushy peas. burger was pink inside and we asked for no tomatoes in salad but tomatoes were put on so good job not allergic to them. avoid using this disgrace of a chip shop.

mini fish special was shocking size

Used to be my favourite chippy tonight tho I'm disgusted the food all went in the bin the chicken was old over cooked and greasy the kebab burger had a funky smell and taste to it and missing a sausage £20 down the drain never again the pictures I have are shocking won't let me post them

The food is disgusting, do not order from there

Terrible service. Consistently deliver late (45 minutes+). Food arrives cold. Complete waste of money

Ordered online last night only for them to get my order wrong and when i called back no answer. Zero customer care and service. Quick to take your money though.

Ok so the other day, I go in and ask for a SMALL chips they said battered or regular (not battered) so I said regular as in SMALL chips with no batter. look at the recite and the igits charged me for REGULAR I'm annoyed because money doesn't grow on trees and they knew what they were doing because it's not the first time they've done stuff like that. Oh and on top of that the waiting time takes ages but that's probably because while your waiting for your "small" chips they're actually making regular which takes longer. Absolute r*tards and I hope they see this🖕🖕🖕

Very reasonable pricing compared to others, depending what you have can be a 1/3 cheaper.

AVOID! Placed a telephone order and paid over the phone like they asked. Collected our order, missed the fish, nuggets and sauces. Rang them to tell them, they first of all ignored my call 3 times (called on the same number I placed the order on), then tried ringing them on another number - surprise surprise they answered. Told them what had happened - they said they can get it to us but they will have to charge us for it? Because the lady who originally took our order didn’t hear the order correctly? Really bad customer service and food quality actually. Birches bridge Codsall is way better!

Wouldnt know customer service if it smacked them in the face!! My freind ordered battered chips they said they take 10 mins so I was expecting her to serve me at the same time as my friend as we walked in together when I asked her if she could serve me as we wanted the food together an i also wanted battered chips so would have to wait another 10 minutes she said one minute I was still waiting ages for her to serve me so I ended up walking out the shop, should be disgusted with her customer service!!!

Not bad, quite a competitive area in terms of local chippies but it can hold its own. The family likes it, especially the chicken meat. I marked it down a star as I feel the price is steep for the portion - but will go again.

The best chips in the Midlands IMO. Friendly service too. Well done girls!

Terrible customer service skills, always having to wait long periods for your order and when you finally receive your order its wrong. If it was like any other chip shop where you can see them doing your order the issue wouldn't have happened. Won't ever go there again

Have been quite a few times before and always enjoyed quality food service, will be returning again soon.

Great battered sausage and great battered chips

Can't Fault this Chipshop. They do fantastic Boxed meal choices We normally go for the Pie Boxes which is a Pie of Choice with either Battered Chips or normal chips. I have the Battered Chips as They are my Favourite, Partner Likes the Normal Chips with a Hot Sauce of Choice which they put in a pot as not everyone likes it all over their Chips (Me especially as I like to dip my Chips rather then have them smothered). Our Food is always Delivered Hot and Fresh sometimes things are forgotten due to human error but if one rings up normally they will send item out ASAP or put it in on the next order. You can either phone in your order or do it online and pay by Card or pay cash on delivery. All in All We Wouldn't go elsewhere as no other chipshop as ever better Village Plaices standards in my Eyes so Big Thank-You to all the Staff from Me, Partner and the Hounds always Love their Sausage too. Its not overly expensive the prices are what one would expect to pay at any chipshop

Ordered food for delivery. Everything had so much salt on it was practically inedible and most of it went in the bin. Won't be ordering from them again.

The food was quick but inedible absolutely drenched in salt plus can't get in touch with the restaurant to complain disaster order I actually feel really ill because of how much salt I ate in those couple of bites

Decided today to have something different so ordered fish and chips. When my son got home with it I was very disappointed to make the fish look large they have made it slightly longer but cut right back on the width it was very thin. The chips were inedible they tasted like they had been reheated then left to stand and were cold. The only nice thing about this meal was the gravy.

Have a delivery every friday and even though had to wait a bit longer this week staff are always friendly and food was lovely as usual😁

Disappointed ordered online and part of the order not there so half of us went without food on a Friday night as when phoned would take another hour to come. Won’t be using village place again.

Excellent food and good delivery service

Lovely chip shop, everything freshly prepared.

We have used this place often, but the last couple of times haven't been great. The one was an on-line order which was two fish and chips which was a little like left overs, the more recent was a personal visit and it was busy both in the shop and with phone and on-line orders so i had a bit of a wait but no big deal, but whatever the fish was cooked in needed changing, not a good taste, old and a little burnt. Maybe a victim of its own success but we'll give it a miss next time

I had a Cod and Chips takeaway x 2 for me and my wife yesterday evening The fish, it batter, the chips were all non greasy, tasted excellent, the large fish was ver big too, a very generous proportion. I cannot highly recommend the Village Plaice in Tettenhall, this is really is the best Fish n Chips I have ever tasted, and believe me we have had a few around Wolverhampton. Weldone The Village Plaice. I don't normally do reviews but felt strongly enough to submit this one.

This place as a poor delivery service. If you need your food on time …..think again. You phone them and so rude and no customer service skills what so ever. Total shambles ….shame as food not bad. Don’t offer what you can’t deliver!!

I've been using this chippy for a couple of years. Food is usually top notch, a few times they've slipped from five star to three, but far more consistent than many other chippies I've tried. Reasonably priced as well, especially the smaller offerings. I also like the plain chips on offer as I don't like the battered ones.

A hidden gem, fantastic fresh food, fish fresh and flakey, battered and plain chips fresh hot and tasty. I had a chargrilled beef burger, proper burger chunky and flavoursome. Polite and attentive staff. Keep up the good work . Highly recommended and will defo being going back.

Disgusting food. There is no passion in the food they are selling. Customer service is like talking to a brick wall. Just drive the extra 1mile Newbridge chippy.

Food quality is passable .delivery times are awefull .never on time always late even when hou have ordered early and always lots of excuses or the delivery driver is just leaving .. very poor customer service .i donot recomend using these .

New management is very good nice food now and service 👌

I don’t normally write negative reviews, but after such a poor and disappointing quality of food I had too. Chips were mixed with old and new to hide the poor standard. The chicken in Naan was so big but discovered it was all salad smothered in sauce , the chicken was cold and tasteless. The Naan was thick and fluffy and had to be thrown away as it was soggy mess. My friends Roe was small and burnt …. Sorry …. I so wanted this place to be good!

Walked in on a Saturday evening fairly late so chip shop was nice and quiet. We have eaten food once from here before and found it lacking but thought we'd pop in as we were passing and hungry. Made a small order (2 items individually wrapped) and waited in the shop in person. Lady serving me behind the counter had long false nails on which as we all know are a breeding ground for bacteria, and then proceeded to cough into her hands while wrapping up my order in the paper. As me and husband watched on a young gentleman then walked through from the back and was quite obviously messing with his nose in the food / serving area. It was like a food hygiene nightmare. We paid for our food and walked outside and threw it in the bin. Will never go in this shop again - watching the staff serve us made us feel sick.

Food was great but they missed the salad off our keebabs. But all in all would definitely use again.

Oh my goodness, i didnt really like plain chips before just liked the battered ones, i was so hungry I thought id give them a try an wow they were just amazing. You must try this place. Fresh and tasty chippy. I highly reccomend.

A very tasty chicken kebab, delicious.

They dont do bettered chips on a Friday If you order them any other day you will get them with a 10 minute wait But Friday you still wait 10 minutes but cant have them battered And they're not the best without batter

As a ‘Thank You’, my sister treated me to fish and chips last night and decided to support a local business by ordering from ‘Village Plaice’, only a few minutes away from her home. She ordered online with a pick-up time of 5.45pm. I arrived a few minutes early and the order was ready and well packaged – a good start. However, on opening the box at home, the chips were very pale in colour and soggy – unattractive in appearance and unappetising to eat. On the other hand, the batter was extremely crispy, making it difficult to cut and the fish was dry. Both meals were only luke-warm (the journey between the shop and my sister’s house only takes a few minutes). Unfortunately, this will be the first and last time that we will be supporting this particular local business.

Over 30 mins late and no apologies. Blaming not enough drivers!? Not good enough. Used to be really good but not worth It anymore

Best chipy by far...delivery was fast, food was hot and lovely. 5 star all the way ....thanks again guys super meal .bobby

Had high hopes for this but it was a bit greasy. The chips and fish that is! It was early days so I will try again in the future

Never had a bad experience from here, all the food we have had has been great. Friendly staff. My local chippy which I will continue to use

Rubbish staff . I wasted my money . I ordered 1 cheeseburger with battered chips and 1 portion of chips with salt and vinegar. Kept me waiting. Kids were hungry in car. But both chips were without salt and vinegar. And cold . Very unprofessional and non cooperative behavior. Owner needs to keep an eye

Over 30 minutes late and their online order service took my money and still waiting for a refund!! No call to say it was late and no apology. Long term customer now lost

Place order at 5pm asking for delivery at 8:30. Rang at 8:43 asking where it was and was told they where waiting for a driver...so eg food hadn't even left!! No call to say it was running so late... Long term customer will not be using again. A lot of recent reviews are saying the same thing

Go there frequently, Amazing food always fresh hot and staff are always friendly!

Very quick to take your money. However, very slow to refund for an order that failed to materialise. They blame the 'alternative ordering company' for taking your money!! Maybe Village Plaice should review their practice if they want good reviews. So, I shall not be ordering. After being left out of pocket while they debate who to blame I would advise future customers to think carefully before ordering!

I ordered food at 19:57 my food arrived at 21:33 and after 1 hour of waiting I rang and asked how long my food would be. They were rude and said on a weekend it can take up to 2 hours for food. If that is the case they should've told me I could be waiting 2 hours. As from a chip shop you wouldnt expect 1 hour and 45 mins for it to arrive. Then for the food to arrive the burger was burnt and black and hardly no cheese on it and it was warm and not hot.wont be going they're again.

Such a shame it’s really gone downhill-bones in the fish, absolutely horrible soggy undercooked chips, delivered over an hour late. Called just to let them know but apparent ‘manager’ could not care less. I don’t expect anything more than a sincere apology but apparently that’s just how haddock is. 🤢 Used to be lovely but most definitely will not order again.

Chips weren't cooked enough. Fish too small and only OK. Savaloy was cold.

Went there for a nice lunch, ordered a regular chips but while eating them I found two strands of hair ! The chips weren’t the best either

Best chippy we’ve ever had. We ordered at it was 2 hours late. But the owner gave us a free takeaway. Amazing food and great service!!! This will 100% be our local chippy. Would highly recommend

Waited nearly 2hours for food to be delivered. Ordered at 5pm didn't come till 6.55pm. Phoned twice first time staff lied to me second time they told me it would be 10mins it took another 20mins before our food arrived The manager did tell me to ring if food wasn't hot but to be honest I'd had enough buy the time our food arrived it was only slightly warm the driver had put cold drinks in the same bag as hot food. Unfortunately after months of using this chip shop we won't be returning. My advice don't use the delivery service it doesn't come on time this isn't the first time its happened but it is longest I've had to wait.

Food is to greasy. Fish full of oil

I go there with my mates after schcool alot its so good there food is spectacular highly recommended. Very fast aswell but there is no seats

Waited an hour for it to come, then when it did come it was the wrong delivery! Called them and was told they were going to call the driver, so they will call me back waited 20 mins for a call back to not get one so rang them to find out they were closed!! Very disappointed and never ordering from them again! And will be calling when they are open!!!

Realy not pleased with service waited 20 mins for my order. Staff we're more concerned with phone orders than shop orders. Once I got home my husbands mushy peas we're watery and unedible and my cheese and onion pasty was half cold ( not thoroughly cooked) in all waste if time and money.

The customer service is awful when you order for delivery. I order for delivery at specific times and either its too early and too late! I will be finding a different Friday night take away!

I came in here for lunch first thing I would have eaten all day. I came to the end of what u was eating and found foil in my food!!! Few hours later Ibe got a terrible stomach ache.

Food is fantastic and delivery drivers always friendly. Use every week now. Thanks all

Very disappointed this was my second visit, the first was excellent but this time very poor. I ordered online but that went wrong so payment was taken but village place had not accepted ordered. They managed to pick up order in store but had to...

Batter on fish undercooked. Hard on outside and uncooked underneath. Battered chips are a mixture of 50% fresh chips and 50% precooked chips that have been over fried to the point of there being no potato inside the batter crust. But they were on time, 50% inedible but on time. Although we have ordered from them before there has been something to throw in the bin each time. I have given them enough chances now and will not be going back.

Should update opening times as it says 12-10pm but I went at 2:30 and the door was locked shut.

I ordered a haddock box with battered chips and a battered sausage box with a mix of battered and unbattered chips. The first thing that annoyed me a little about this visit was that when I placed my order, I wasn't asked if I wanted...

Lovely food,friendly staff.great prompt deliverys also.

Ordered twice now & arrived very quick both times. Great value for money & large portions. Freshly made & still piping hot on arrival.

Ordered from here for the first time to ease the lockdown blues and it was brilliant! The prices were great and the portions huge. Super yummy, arrived quickly and you could tell it was fresh from the fryer. I’ll definitely return

First time customers. Ordered very easily on the phone. Ordered for 7 pm and was delivered early. We all enjoyed the fish and chips. Good size portions and really liked the boxes the food is served in. Very good value and will definitely use again.

Had tea delivered 12.4.20. It arrived piping hot. Cod, Haddock, and burger all with chips. The best fish we've had in a long time. Will defo be using again, no contest. Thank you

VERY RUDE person serving food they have no knowledge HOW TO SPEAK TO Paying CUSTOMERS! ADRAAKS CURRYS PleAse come back All is FORGIVEN! never again portion size 😂 it’s a joke

Never in my life have I ever been spoke to or told I am lying about something so much .. these people are running a business.. staff that clearly do not know what they are doing food is missing .. knocking door and ignoring me...

Best avoided. I've been three times now as I did want it to succeed / improve. Food is cold, battered chips are hard, kebabs must have a month's worth of salt, mushy peas taste of something you don't expect. It's freezing inside, very often literally...

Had large cod and chip hubby had pie and chips excellent freshly cooked staff friendly will go back price very reasonable lots of choices