McDonald's in Wolverhampton

Enjoyed our meals. Staff friendly especially Karen.

Did what it should. Easy to order on the screens. Nice and clean. Staff very helpful when receipts didn't come out. Super friendly and food piping hot.

the order was awful they got the babbys burger wrong and put mustard instead of ketchup on it even though it said only ketchup on the cheese burger so she wouldn't eat it. all the food was cold and the selects and nuggets tasted like yesterday's food heated up the ice creams were melted and the quarter pounder was chewy and cold aswell as the chips. most the food has been thrown away. all in all bad apart from the delivery time and politeness of the delivery driver. I feel I've wasted money!!!!!

the burger was everywhere and share box there was a coke Knock on its side when the driver gave me all the ice-cream with coke in and lost of a drink ask for refund for coke and ice-cream can't have refund when I sent all pictures in of it to wet all my floor and cream rug couldn't get ice-creams or burger won't order again

Food was lukewarm again had to have it to replace

My order was wrong. I should have received 3 quarter pounders and a big mac but they gave me and my mom 3 single cheese burgers. Uber eats customer service is diabolical and so is this Mcdonalds. Don’t come here. The food is rank too. Grim up north pole. This isn’t the first time my order was incorrect. Absolutely disgusting customer service too. A dude that works here gave me an unknown number to call to ring uber eats customer service. If you want feeding, i suggest just put the oven on.

love it good food nice hot got my order right thank to all staff and driver

We were missing a sweet chilli wrap and galaxy mcflurry

late, cold, because of this the food was very very poor

They was preparing my order for about an hour and when it finally came everything on my order was cold the coffees was cold all the food was cold even the ice in one of the drinks had entirely melted

While service is frequently slow here, and often it's hard to get attention from the counter, this place has the cleanest toilets of all McDonald's I've ever been to. Condiments always well-stocked and CS are friendly. Outside is clean also. I did see a vast rat nearby, but this is common to all such places.

Thank you Very good service 👏 👍

absolutley stone Cold yet again. I have Indians/ Chinese takeaway that ate cheaper than you and ready to eat. do not get it!!!

food was cold I 5 minutes away my son has the flu so I order the food and it's all cold and I'm missing a burger don't know how it's all cold when the guy was on a car 😑

Food was cold by the time it arrived to the point where it had to be reheated.

Ordered through the app as per usual, though when I went to click for the code the app just froze. I was then instructed to go to the drive through window. Upon doing so the worker said if the app is frozen I'll need to come inside to order. I requested to just order at the drive through window as I was now there. There seemed to be some issues so she called over her manager Edward (shift manager). This is where the issues began. He put in the order, noticed the queue building, and instructed me to drive around again. I advised Edward, I would like to just pay for my food instead of driving round again to just re-order. He refused to take the payment and kept pointing to the long queue. He then argued with me over the length of the queue, shouting at me to drive around again cause of the queue. Once more refusing to simply allow me to pay for my order. At this point his manager took over and the order was put through with no issues, and it was all sorted I hope the staff member Edward (shift manager) can be re-trained on proper customer service, and how customers should be treated. It was an appalling service and one which I hope no one else experiences.

The delivery was going on snd off all other way round two times went wrong way as i saw on tracking map no wonder food is terribly cold

Didnt turn up! Driver stole my food called me and asked for the pin then blocked my number

food was OK but not my order , starving so ate it . had no choice . won't be using again

food was still hot no damage to bags .all items were there from the order .delivery driver was very pleasant courteous .throughout delivery .thank you

Discussing service 90min wait, and food was COLD

again McDonald's you miss a burger from the order. Your staff desperately need some extra training in bagging orders.

The driver refused to get out of his car and wouldn't deliver to the door. He drove away without delivering the meals.

Not delivered. Spent 15 minutes on phone with driver. Couldnt find house.didnt understand directions i gave him. He said he couldnt fjnd it so told him to take it back as it would be cold

Sitting eating crappy food surrounding by staff slagging off the management and property. Delightful experience.

Food was bad driver was worse , faisty and aggressive …very bad all round

Although early all the food was literally stone cold and the fries were rock hard and stale worse delivery I’ve ever had and for 40 quids worth of orders I think this is disgusting

Food was cold! stop preparing food and making the drivers wait for ages.

My. Children's males and was absolutely fine but my burger and chips is freezing maybe it was due to the pop that spilled all in the bag because the bottom of the bag was all wet in the inside which I'm guessing is one of the pup but my food was cold, I am gutted as. I have been very poorer. Not been eating much late. And then I ordered myself something to eat along with my children and my food is cold.

again items missing and justeat refusing to refund McDonald's is getting like KFC and KFC is improving sad really

This is the second time ive ordered 20 nuggets and end up without it being packed, but i got the sauces, more diligent when packing please

We visited at around 1830 on Tuesday 24 September 2024. The lady on restaurant floor (I forget her name I'm sorry) is a credit to the whole company. I have never had the experience and friendly service from a member of staff at McDonald's or any competitors in my life. She deserves as much recognition as possible and I am welcome to receive an email, message or phone call to discuss further. 😊

Burger missing and all the food stone cold, had to wait 1 hour for order to be delivered!

Order arrived on time, friendly and polite delivery driver. 👍

Hi I would like a refund please all my food was cold and chips was hard

The driver was friendly, patient as well and delivered the food with care. Thank you

Great visit to this McDonald’s. Good food quick service. Nice atmosphere. Nice little sun trap out the front.

delivery driver .very polite and courteous .respectful of my property and area outside on the public highway .courteous of parking s not to cause a nuisance . an absolute pleasure to have met this morning ... thank you .

No problems with the food but the delivery man wasn’t friendly. My son tried to talk to him but no response.

Food was cold, missed out on sauces for nuggets , no straws , milkshake and drink spilled

Food was cold , cause delivery drivers first go in different addresses. I got pictures where he was. Also no straws in bags. so we can’t drink milkshakes. absolutely bad.

Delivery driver unprofessional

Perhaps they should take the refunded money for the poor output, out of the wages of the folks who get the order wrong, or drivers that take an age and spill drinks everywhere. Maybe then they might start to make some effort in the job they’re getting paid to do?

Good was cold. Deliver late as went elsewhere first. Drink leaked. Chips only half full.

first time I got asked for my order number, was so confused but it makes sense, no one else ever asked me for the order number, I'd like to have that same woman come again please, she knows how to do her job

food had hot chocolate all over it not eatable not happy want my money back asap please McDonald's

It seems everytime i make an order for delivery its always cold this is 4th or 5th time in several weeks that this as happened i havent complained at all but for it to happen again im gettimg fed up with it ty

the Driver got my order mixed up and recieved the wrong items, I didnt order a McPlant Meal and a Water + McFlurry

driver didn't follow delivery instructions as usual and food was cold

Double sausage and egg mcmuffin meals are always great

I like the idea of repeating the code to the courier.

food too cold and I would like an refund please thank you

I ordered mozzarella dippers and got chicken nuggets. I’m a vegetarian, hence the order of the Mcplant. I bit it thinking it was cheese. Not happy. At all.

very rude behaviour for staff very very rude all stuff very bad

Cold and soggy food, all stuck together.

quick friendly professional service

They forgot my burger so I only 1 today and I paid for 2 burgers.. I’m not happy..

Food cold some items missing and poor packaging

My McDonald's burger was covered in loads of sauce I asked for sauce on it but not that much sauce it was literally smothered with it

Have to park up and wait a lot obky problem

The food was cold n the chips was drowd in salt

total of 2 cokes on the order and they only send 1

The delivery driver was rude and swore at me and refused bring my food and threw the food by door. He is on cctv being rude to me and he was very nasty with his mouth

there were no napkins and the food was almost cold.

Staff here are completely incompetent

Bag was soaking wet as drink had spilled all over food and as he passed it be it broke all over my floor half the food was soaked and what was left was freezing cold!

Driver was polite and helpful.

drink was all spilt in the bag.

All the food was freezing and the wrong items were sent. Shocking

Came according to the time on screen but that was deffo not fresh food stale soggy cold fries and cold rubbery burger

waiting 2hours and 30mins says food deilverd it never turned up joke rip off avoid

Food was cold again very greasy and order was mixed up I will not be ordering from this shop again

Delivery was good, but food is all cold and stale and not very nice

Very rude driver who got lost and called to ask direcciones. Was very rude and took a long time to understand simple dirección. Saving i had given wron address on order He then delivered wrong order. Very upset by the way driver spoke to my son and myself.

Arrived very cold had to re heat :(

Yet again the sauces/dips were missing!! Not the little 10p or 20p ones... But the 70p ones. This is the 3rd time in a row they've not been with the order. What's so hard about remembering to put sauces and dips in a bag!! Every McDonald's I've ordered from have been the same. I'm pretty sure I'm not the only person this annoys!! Now, however, Just-Eat are questioning the refund request!!

What the actual hell is going on with this place food is always cold and order's are always wrong or missing items don't waste your money or risk food poisoning from this place it's vile 🤢🤮

items were missing No Sauces or Balsamic Vinegar to go with the nuggets and side salad ordered

my large fries were half full and drinks had spilt over our mc flurries!

Food was frozen and like rubber

Really I have more important items to do but when thereb1. Big Mac meal. Quarter pounder meal,nbcheezebuger Wow nearly £20. Took about 17 mins,had to wait in car. Arrived late for appointment. The fries were manky and Luke Skywalker temperature only It was out together not nice. My mate threw his burger away. Regards Roger

Food is freezing cold a reactance with this restaurant and clearly just eat knows as no option to complain avoid this is a regular this and I work at McDonald's it's a old burger

been delivered and haven't even got my food FUMING

Not received double sausage and egg mcmuffin meal

why bother giving option for nuggets Dip when they don't bother giving u the Dip.. also what happened to napkins..

a small coke zero and fruit bag was missing from my daughter's happy meal

great service polite courteous delivery personel respect full .

Possibly the worst car park I've ever had the misfortune of parking on. It's typically busy, and you'll be blocked in by traffic from the drive thru queue. It's also situated on a busy roundabout that you'll be struggling to get off in rush hour. I went inside to order three meals. Let's be clear...no one goes to McDonald's for a quality meal, they go as a means to an end, i.e. they're hungry and they need something quick. Well, the meals were finally with me 22 minutes after the time on the receipt. I could have gone to a proper restaurant and had the food in front of me faster than that. It's a shame because I've been here before and a few of the staff are fantastic, very welcoming...today however I could see four of them vaping on the tables outside which didn't look great. Whatever, I'll probably end up here again at some point, but not by choice.

ordered two big macs & ended up with one & a mcchicken sandwich, how you can mess up that order is beyond me, must be easy to get a job at mcdonalds these days.

Delivery time was fine shame it was completely the wrong order though!

The worst Macy’s food ever! Cold, Stale, burgers looked like they had been put together by a paraplegic.. Also missing items, avoid this McDonalds. Extremely poor!

Food is stone cold. I would send it back and ask for a refund if there was a way

fries cold cheeseburger missing absolutely disgusting service

My receipt said Uber I wasn’t even given the right order

They’re so slow, never get your order right. Think I’ll start driving further to the McDonald’s on the Penn Road. They’re loads better!

drink leaked and less than half left

Ordered a burger and nuggets, got fruit bags and apple pies instead. order was back tracked by an hour.

Food rubbish, Lettuce brown, vile meal with not be returning. This simply has to be the worst McDonald's in the country.

Didnt recieve my food!!!! I want my money back! Get that driver fired!

Food was cold Fries were missing!