Based on 12.937 opinions finded in 4 websites
Based on 12.937 opinions finded in 4 websites
Nº 582 in 770 in Wolverhampton
Nº 10 of 23 Fast food in Wolverhampton
CUSTOMERS TALK ABOUT DISHES WITH..nuggetscheesecoffeepaychickenOpinions
NO SAUCE ONCE AGAIN. The amount of times I have cried because all I wanted was some nice sauce with my maccies and they have NOT been delivered is MAD
Jess . 2024-08-07
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where my order you haven't delivered it to me
Lisa . 2024-08-07
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Really bad experience, forgot 7 dips and just in general really poor service, wouldn’t recommend on any level.
Mitchell . 2024-08-07
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They never pack the sauce and food is always cold
Adaneca . 2024-08-06
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Order not turned up even tho it saying delivered. It certainly hasnt been delivered to me at my address
Sharon . 2024-08-06
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Food was cold drinks were missing
Zoe . 2024-08-05
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I think he returned to the store to grab replacement drinks so the lateness is excusable
Fazz . 2024-08-05
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cold and dry flatbread (submitted refund) but everything else was great
Justyna . 2024-08-04
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Left the order on my doorstep without informing me. Food had gone cold and drink had spilled onto desserts. At least let me know if you're going to just leave it there?
Anita . 2024-08-04
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My order didn’t turn up so no stars
Amy . 2024-08-03
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Since Endeavour Restaurants recent renovations... Service is slow. Big orders are often not correct. Seems worse than last time overall.
Suresh “wkdsush” Gangar . 2024-08-03
MORE AT Google
Delivered a leaking coffee. Instead of putting outside put in the porch while content emptied over my laminate. Cold drink missing.
Ruth . 2024-08-02
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NEVER arrived and cant speak to someone to sort it! useless
Em . 2024-08-02
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terrible did not receive my food, terrible customer service they said it was delivered but i had not received my food
sienna . 2024-08-01
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Freezing cold, rang the store, said it was freshly made hence why it was so late, food was hideous and should have cancelled the order
Abhijai . 2024-08-01
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Not happy as this is the second time I’ve ordered and stuff is missing
surinder . 2024-08-01
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Good amount of parking. Food came to our table quickly and was hot.
Raja Bains . 2024-07-31
MORE AT Google
Happy meal no fries in box and burger I ask extra onion all flat coke
christina . 2024-07-31
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I had 2 missing item. That required two people without a meal.
Charlotte . 2024-07-30
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Disgusting toxic, GMO food. Wouldn't feed it to my dog!
The Piglet . 2024-07-30
MORE AT Google
Delivered on a bike. Spilt drinks again and cold food! Fuming!
Darren . 2024-07-28
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food was stone cold ..order was wrong only 2 chicken nuggets and half a large chips the rest were missing going to put review on my socials unless I get a refund of some kind
Sinead . 2024-07-28
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The drinks was wrong there was no straws
Lauren . 2024-07-28
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after waiting for nearly a hour when the order did come 2 smalls fries was missing and 2 large fries, also apple pie is missing and there was only 5 nuggets instead of 6
Tina . 2024-07-27
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had 2 burgers and one fries when should of been 2
Harry . 2024-07-26
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Delivery never come, driver pulled up outside and drove off with our food..
Danielle . 2024-07-26
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Not happy missing food I s cold
lewis . 2024-07-26
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Popped in for a double sausage mcmuffin meal as the Bham new road one is under refurbishment. Hash brown was undercooked no crisp to it at all but ate it regardless but turned the car around as soon as I took a bite of the mcmuffin as the bread was either stale and burnt or just burnt . Maybe toasted from frozen but was awful.. complained to be given another only to be exactly the same and told that's how they come out of there toaster. If that is there standard I won't be going for lunch. Muffin ripped the skin off the roof of my mouth... I'm sure I will not be returning there..
Robert Knight . 2024-07-25
MORE AT Google
Not very good , lady put her hands in my food and then they missed out a whole bag which Would of had the chips when we went back they did not give us the chips
Theguycalledpinky . 2024-07-25
MORE AT Google
Had to drive ther after my food had been delivered because it was all cold and there was food missing. Never order from there again
Emma . 2024-07-25
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Absolutely disgusted by ordering from here yet again for the 3rd time they messed up my order and I've had to order from elsewhere to accommodate for missing food items costing me further money milkshakes was all spilt and now the 3rd time they missed food and damaged food when they was delivered I've ordered via mcdelivery and it's a joke how they keep missing people's food items this chain has gone down hill
WOLFYY 966 . 2024-07-25
MORE AT Google
What a lovely restaurant. Had to work here while having my car serviced and such a lovely bunch of people who work her, kind, courteous and engaging. Food was brought out promptly and such a lovely place to be. Thanks guys
Ian malpass . 2024-07-25
MORE AT Google
The app says delivered but I haven't received my food
Jennifer . 2024-07-25
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Vanilla milkshake not chocolate
Lily . 2024-07-23
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Moody is the only way I can discribe the drive through. Absolutely no customer service or care. Food was fine and hot for once. Missing suger amd milk for tea. Dispite asking for it at both windows. Missing straw for my partners drinking. Meaning we had to go into the restaurant twice. Personally wouldn't visit again
Adventure with Robbie . 2024-07-23
MORE AT Google
Placed a large breakfast order and surprisingly all items were received. Delivery was very quick too. Well Done 👍🏽
Dav . 2024-07-21
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Ordered burger for family and also free birthday donut, collected from click and collect bay . Donut wasn’t there when we checked at home .
Bakul P . 2024-07-21
MORE AT TripAdvisor
burger and dips missing from order
Marie . 2024-07-21
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delivery driver was lovely and good and quick service
Chloe . 2024-07-21
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Absolutely useless. Ordered three meals and only received the drinks.
Kam . 2024-07-21
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food was very cold. burger still hard in the middle 😔
Marie . 2024-07-21
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Driver at wrong address drink were leaking and no good
Pepe . 2024-07-20
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Instead of hand soap, they put antibacterial gel at the toilets, trying to save the company some money by using what wasn't use during pandemic, Thank you but I want to wash my hands
Elord Cullhaj . 2024-07-20
MORE AT Google
took way too long considering down the road, items battered in bag so double big mac with bacon was flatter than, let's not go there. Dips missing although that seems standard and Free HOT apple pie stone cold but hey, standard again. Safer and easier to just collect in the future. Well done Maccies 👏 🤣
Kevin . 2024-07-20
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This order had a Big Mac and fries missing the quality of food was not good cold and soggy
Vanessa . 2024-07-19
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Was told to wait at the other window for my food and was only given a burger and chips before the woman rushed off quickly before I could ask for the rest of my order. I was missing the drink for the meal and 3 mcflurrys. I had to park up and go inside to ask where they were which defeats the purpose of the drive thru. Was waiting at the counter for a good 5 minutes and the woman who served me at the drive thru even looked at me and walked away to chat with other staff members. Someone then eventually came over to see what my issue was and I was given the missing part of the order with the mcflurrys melted due to being sat out for way too long. I understand that it was a hot day but the food and service was horrible. They even got my burger wrong haha had not effort to complain again. The staff that they hire clearly don't care and I don't blame them.
Holly Rogers . 2024-07-19
MORE AT Google
I often order from this McDonald’s via Uber due to it being the closest one. Everytime I order from here there seems to be something wrong with the order whether it be missing items or the food is stone cold. The management need to get a grip of this as it’s gotten to a point where Uber are refusing to refund my missing items because it happens so frequent. For example, today my order was missing 4 paid sauces. On top of that the food was freezing cold and the McFlurry’s were melted to a point where they may aswel of been Eaton through a straw.
WiNgY8t6 . 2024-07-18
MORE AT Google
Do not order on the app. EVERY SINGLE TIME! something is missing. No one answers the phone to rectify it.
Kate Stevenson . 2024-07-18
MORE AT Google
missing medium coke zero and small fries from the happy meal
Leanne . 2024-07-18
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I ordered 3 dips as I was having different things. None of them were in my bag. The food was cold and the chips were hard. I was very upset that my food didn’t come right and had no way of asking for dips again.
Jess . 2024-07-16
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Missed part of my order off and issued a refund for missing item,but takes 7 days to get cash back but when I paid money was taken straight away
Andy . 2024-07-14
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2nd time this weekend they have forgot the bag with the straws sauces and napkins. It's difficult through just eat to contact them.
Rebecca . 2024-07-14
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There was adouble big mac meal and a triple burger how can you get that order wrong it's a double big mac meal and just a triple burger on its own, should go back to school
Prem . 2024-07-14
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Chips were soggy and cold as well as the vegetable fingers which are usually really hot.
charlie . 2024-07-12
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The wrong order has been delivered
Claire . 2024-07-12
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fast service and friendly delivery
Alan . 2024-07-11
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This mcdonalds underwent a refit in recent months. What's a shame is that the service doesn't match the surroundings. On every occasion I've visited, I've had to wait over 15 minutes for my food (42 minutes on one occasion as they forgot to make it up). If the food was worth it, then that would be fine, but the fries are cold, and the wrap looks like it was thrown against a wall when it was being made. The staff have no customer service skills. Tonight, I asked for a receipt due to the terminal as always nit printing. Despite telling them what I ordered and the value, they still couldn't find it and kept asking if I knew what I'd ordered. Inept doesn't go far enough.
Paul O'Connell . 2024-07-11
MORE AT Google
Very upset with oder no tissue no dip no straw
Baljit . 2024-07-10
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asked for a plain burger. it wasn't. could not eat it.
Sean . 2024-07-09
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Ice cream melted leaked everywhere where
Lily . 2024-07-09
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Parking was good. Plenty of seats inside, and the food was good too. We pre-ordered via the App, and the service was quick after we arrived and sat at a table. However, just one criticism (and this is not the first time that it has happened recently), is that one item (apple pie) was missed off our order when it was brought to our table. I then had to go to the counter to point this out, and after a short wait one was provided, although no apology for the oversight was given. Hence I have marked down my rating slightly to reflect the omission of the food item and the lack of apology. Improvement required in this area.
Mark Russell . 2024-07-09
MORE AT Google
No condiments were delivered, drinks were wrong.
Mike . 2024-07-08
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missing a double sausage and egg mcmuffin
jarnel . 2024-07-07
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Cold food,spilled half of coffee (already refunded)
Justyna . 2024-07-06
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Thank you to the lovely manager who brought our food out personally having had a few issues in the past, with my two kids in the car fast asleep, it was greatly appreciated 👍
Shell Davies . 2024-07-05
MORE AT Google
My personal experience was exciting. Got served by a young man, " Jordan." he was quite polite and presentable. Got all meals as ordered for 4 people and on time.
Fiona Grant . 2024-07-05
MORE AT Google
They forgot my two cheeseburgers and the ice cream was melted and the Carmel ice cream had barely any pieces. There was like a few. Is there a possibility of refund for these items
Jessica . 2024-07-05
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Lovely driver, really tried to be helpful as possible, polite and friendly. Just an all round lovely bloke.
Grace . 2024-07-04
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The hot chocolate had leaked all over the bag and there was nothing left also went into the food bag. I have made a complaint sent photos and still nothing.
karen . 2024-07-03
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Food arrived stone cold and not edible for consumption
Sascha . 2024-07-03
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I was supposed to receive a free apple pie and I didn't.
Lakhbir . 2024-07-02
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All good. Really helpful staff when I asked for help.
Tracy Shuker . 2024-07-02
MORE AT Google
didn’t even attempt to deliver it!!!
lauren . 2024-07-01
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Missed out my meal for a second time in a row
mark . 2024-06-30
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Standard. Much better now the drive through is sorted with a better queue.
Jake Mason . 2024-06-30
MORE AT Google
Food was stone cold when it arrived and bits of the order missing
Victoria . 2024-06-30
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fast service and friendly delivery driver
Alan . 2024-06-30
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missing items from the order as usual from this McDonald's. useless at getting order correct.
Andy . 2024-06-29
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Happy meal missing and drinks spilled in bag
Phil . 2024-06-28
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food was cold & the fries were hard.
isha . 2024-06-27
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It says the food was delivered 10 minutes ago, but i have not received it!
Mark . 2024-06-27
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Only drinks delivered. No food. Had ordered for my child’s birthday with his friends to be left disappointed. Had to go into store and order again after waiting forever. Delivery driver lied that he was returning with the food!
Sarah . 2024-06-27
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17.24 when it arrived, placed order just after 16.00 for delivery at 17.00. kids not happy. straws soaked through.
Tess . 2024-06-26
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Fries where cold. Obviously they not going to be really warm considering that’s there being delivered but there where really cold
Jack . 2024-06-25
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Driver parked on the wrong carpark and was surprised when he couldn't find the address. Communication not great.
Tom . 2024-06-24
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Horrible food was cold and stale,,tryed to cancel the order 30 minutes ago but wouldn't let me boys won't even eat it,,now I have to cook nuggets and frys
Jojo . 2024-06-24
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left on drive out side shocking service
Andy . 2024-06-24
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Food was cold drink was spilled in bag
Baljit . 2024-06-23
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Food took an hour and a half for delivery and was cold when it arrived
Angela . 2024-06-23
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Delivery driver was lovely, polite and prompt. However, meal was awful. Very disappointed. Changes made to Big Mac not applied - asked for no sauce and extra onions and cheese, got extra sauce and no onions OR cheese. Chips were ordered as large and barely contained enough to be termed 'small'. Ordered Galaxy Caramel ice-creams and received plain ice-cream with no caramel sauce and fewer than five chocolate drops scattered haphazardly across the top. Drinks had opened and spilled inside bag due to lids not being put on correctly before the bag was sealed in the restaurant.
Inga . 2024-06-22
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Bad experience, a worker with lip filler was rude and disrespectful.
Erich Bergqvist . 2024-06-22
MORE AT Google
Order didn’t arrive, terrible service requested a refund.
Olivia . 2024-06-21
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driver was a very Nice Man and does his job thanks to Jim am happy
Aurelia . 2024-06-21
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As is typical with Penn roads McDonald's, no sauce with the chicken McNuggets.
Andy . 2024-06-20
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forgot one of only two items!!!!!
Jessica-may . 2024-06-20
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I live 5 mins away. On the map it shows my driver from penn road delivering my food but his in the Mander centre. Driver tells me he took a wrong turn but it wouldn’t take him into the town centre
michelle . 2024-06-19
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didn't recieved any fries with the squad burger deal as its states on the deal four burgers four fries but never recieved our fries
Marie . 2024-06-18
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said order was delivered but didn't receive anything.
Emma . 2024-06-17
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my chicken burger was missing. so thank you very much. all I had for my tea was some fries. Will be deleting the just eat app. not ordering no more
Zoe . 2024-06-16
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what a joke food arrives stone cold and watching the driver on the map no wonder as he drove around have the city before my drop off
Declan . 2024-06-16
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