McDonald's in Wolverhampton

Courier had packed drinks sideways so the coke had emptied across other customers food. Courier tried to hand me a going bag of coke into my property rather than engage brain first.

They now charge for condiments but don’t bother to put them in

They put curry sauce all over the steakhouse stack and no peppercorn sauce. Order was delivered late after driver delivered to multiple other people en route to me. Abysmal.

The only problem here is they always miss something from my order and it’s a carry on getting the item(s) or refund , it’s a shame because food is always good just every single time stuff is missing

Please double check all orders before delivery. Large fries not received with one of the meals.

I just want to thank Mcdonalds staff on the Penn Road who were working about 10pm on wednesday 28th may 2025 for looking after my parents who came in for a quick meal after the theatre. They thought you were fab for showing them what to do and making sure they were ok. Thanks again.

wrong order delivered and still waiting for correct order 90 mins later, still not come

Very busy place but which McDonald's isn't, service was slow and when I did receive food after waiting a while my order was wrong.

burger was messed up had to put it together myself

fast service and friendly delivery driver

Always forget to send stuff none of my sauces came

lot of things are missing order for my kid but nothing left

Paid 15.09 and no food turned up cannot get in touch to get money back completely ripped off

mcdonalds took an hour to arrive and the food was cold when it finally got to us

food really cold and missing mc flurry

Ordered plain burger came with cheese and ordered large meal they sent small drink and completely left out the one burger that was with one meal

delivery driver was polite however on other hand mcdonalds sent me wrong burgers no fruit slices and no milkshakes no notification nothing just sent unbeliveable

For a 15-20 estimate to ‘preparing’ for almost 45mins, driver delivered in probably 7mins (fast for the distance) but food was cold…that 45min ‘preparing’ should have been a status of ‘left out in the cold’

The food was under cooked and the drinks are half a cup not happy

Delivery man was very respectful and very efficient with timing

Always served the incorrect order and regardless of the size of order, you're asked to wait for drive thru in the spaces that are taken up by uber drivers etc

Food was late. Food was cold. Delivery took such a long time. Not happy at all. Definitely will not be ordering from penn road maccies anymore. I will be sticking with bilston and wednesfield.

the red hot buger wasn't hot and my big mac was cold

Delivery ETA kept changing and increasing. It ended up being over 90 mins until we received our order

very poor!! delivery was 45 minutes later then estimated time despite the app saying the driver was at the restaurant, which probably explains why my fries are freezing cold, dry and very pale (not able to eat), I had the double quater pounder which was stone cold missing toppings and very dry and over cooked and my mc crispy was also cold and dry, overall a waste of money, don't see why penn road mcdonald's can't ever seem to get it right, will not be ordering from this store again, AVOID

All food terrible unfortunately. A lot of salt added to fries.

food soaked with coke as it wasn't packaged properly, meal ruined, absolutely awful

Food was cold and I couldn’t even eat the chips just had to throw most of it away

I suppose to have a free burger with order never got it

Excellent , hot and on time with a courteous driver .

Food turned up cold and waited ages for delivery

The driver could not or will no deliver to my address so another waste of time and money

Rude delivery man & spilt my drink

The driver was lazy, lying, and arrogant. Refused to come up to flat door wouldn't even ring the intercom. He told me he had an issue with his leg so I had to go down. When I got down there he quickly jumped out of the car and walked over to the entrance to flat completely fine

Fries we dryer than the British heat wave

Arrived cold everything was stale and looked like it had been put together with a blind folded sub normal worker, pathetic to charge delivery and service charge for that, not even worth giving it to the rats you have roaming around the carpark

i wasn’t given the location so it came while the location was still at mcdonald’s and i didn’t know my food was outside and it was cold

i ordered two large lattes not two large cokes

£30 on cold stale food soggy cold fries pathetic did not enjoy my food at all

App says Delivered but I have not received nothing.

Food is stone cold and it said on the app if you spend £15 you get a free cheeseburger and I spent £16 and got no cheese burger

Mcdonald's Breakfast, what else can you say

polite delivery person worked according to expectations would recommend using service

Iwas dissapointed that the order was delived without straws or napkins

Great place, great service...so quick 😊

coffee was poorly packed? went all over my table?!!

chips were soggy & cold, wrap didn’t have what i asked for.

Assembled with minimum effort or care, taking far too long. It tasted grey and bland. Someone should have shown staff the photo for inspiration.

food was really cold fries were hard burger did not taste nice not happy at all

Foods good but they rarely get everything you order in the bag

food was stone cold and driver was 5 mins late food needs to be hot as you cant reheat chicken

We love a McDonald's in the middle of a busy day and this branch never disappoints.

Driver tirned up, the bags we soping wet. Our drinks had gone everywhere spoiling the bag. Driver said hed go get more, i even called the restaurant while he was with me and said hed get them, its been 20 mins and now he hasnt come back

Paid extra for the Minecraft meal but didnt include the toy which is the whole reason for buying it

you sent me black coffee and I ordered large hot chocolate. I am allergic to caffeine had to throw it away.

ordered 9 select share box and the box came but had 20 nuggets in.

Cold food and the hot chocolate was all watered down

thank you! food arrived on time! Enjoyed our hot food! Finished with yummy Mcflurries..yum yum!

Order showed as delivered, it hasn't been and no one called. I left directions in the 'notes' box describing my building so good knows where they took it. Whoever they gave it to didn't have the code or last part of my phone number

nice and friendly delivery driver, all the food was complete for a change! well done 👏

Shannon and Maddie always giving great customer service never had an issue with my order with them and they always serve with a smile

Food was cold, Bad quality and the driver was blatantly ignoring the building

food took ages to come. burger and nuggets were cold when we received them and the drinks were all flat.

20 mins for a cheese burger 🍔 not good enough.

Accurate order and delivered on time. 👍🏽

Friendly driver Food hot , :)

Driver was lovely but the food arrived late and cold. No straw for the drink. Burger was ice cold.

My account was hacked …. Not happy at all!!!

I just love the quater pounders so juicy

paid extra for Minecraft toys and they weren't delivered

All the drinks were spilt in the bag

A lot of missing items even though it was late.

Order was delivers to a complete different adress I waited at the door for it and he never arrived but had stated it’s been delivered

driver took a detoured route and food is freezing

fast service and friendly delivery driver

I have not received my collectible as it said in the promotion

Didn’t bring my quarter pounder meal

Used the drive through. The app didn't work again so had to manually order it. Ordered the Minecraft meal where there was no collectable with the order despite having to pay extra for it. No sauces given either despite ordering them with the nuggets we ordered.

Went through Drive thru, ordered food, they said can you wait in car park, waited 20 minutes no food, in the end I went in & asked for my money back, girl gave my money back. Won't use again

dry. luke warm. fries like cardboard.

fries were undercooked has to put them in the air fryer as they weren’t cooked properly taken picture too of it. large minecraft 9 nugget meal says it comes with a collectible so where is it!????!

it was all cold and very late. No curry dip to go with my cold nuggets

Driver was very polite and respectful

This must be the slowest and coldest fast food ever?

Good to promote healthy eating - happy meal only has the toy inside 👍🏻

missed out things from my order.

All my food was cold and the kids could not drink there milkshakes as there was just like water not happy with my food at all

The food was so cold and dry.. just the drinks was fine.. I couldn’t eat was so cold and hard.

Food was cold and driver was knocking a door on the other road and phoning me to say he's outside and can I open the door

drink spilt everywhere over food and rude

Chips were freezing cold. Pop split everywhere

Very happy with overall service.

20 mins late doing more than one delivery on a bicycle p r i ķ

Yet another Macdonald's that failed to deliver, I'm getting sick of it, they either miss things you've ordered give you the wrong thing or in this case seriously underwhelmed, I haven't had a mc chicken sandwich and if this is what they look like now, it's a poor job. I haven't complained as a complaint process is so hard to do and even when complaining it takes two or three attempts to get any resolution, especially If you order through the app as apparently the app is not managed by McDonald's so you have to go through somewhere else and for delivery that is not responsibility of McDonald's either because it's off the delivery service so it's all back passing the buck. Yet whichever way it's ordered, it's all through McDonald's approved apps or delivery outlets. To me, this demonstrates a company that realistically does not care about the customer as long as they keep getting the product out, which even if one or two customers leave, it's no harm to them..

Food missing again. Should employ staff who can count and read orders!

all drinks were tipped over and we ordered large meals and they all came as medium!

on time, friendly delivery driver

Accurate order and delivered hot and on time 👍🏽

Food was lukewarm and considering I gave a good tip a smile and a thanks wouldn’t have gone amiss from the delivery person .

Excellent. The delivery driver found the address and followed the directions given. The last delivery took over an hour, the driver couldn't find the address and drove for over 30 mins , instead of calling saying he was lost. Service was much better this time. Thank you.