Based on 13.045 opinions finded in 4 websites
Based on 13.045 opinions finded in 4 websites
Nº 584 in 770 in Wolverhampton
Nº 10 of 23 Fast food in Wolverhampton
Opinions
Delivery driver didn't understand delivery instructions/English. Extra Has browns missing
Nathan . 2025-02-03
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Once again the order was not complete it’s getting boring now, food is costing more and more so when items are missing it’s really frustrating, annoying and costly. How hard is it to put an order up and check it to ensure it’s correct? I won’t be ordering again from McDonalds but they don’t care and neither does Just Eat so I’m not sure why I’ve bothered typing this out and wasted my time
Tony . 2025-02-03
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great service, had a bad experience before with mcdonalds, but on time and driver was great
Rob . 2025-02-03
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food was cold and there was 2 missing items
Mike . 2025-02-03
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The service on Just Eat is awful, called McDonalds which they said that they didn’t have the order, received cold food and drinks. Requesting a refund for this awful experience.
Atam . 2025-02-03
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Cold food and wrong desert. That’s twice I’ve had cold food . Never again stick to Burger King
Ozzy . 2025-02-02
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I order milkshakes and Coca-Cola didnt got any straws
Justinas . 2025-02-02
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The food was Freezing cold all of it and the chips had way too much salt on it
Adaneca . 2025-02-01
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Delivery driver asked for my wifi password and hotspot ? Unacceptable.
Olivia . 2025-02-01
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My food was extremely stale and cold
Raj . 2025-02-01
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This place is a joke, ordered a egg and cheese muffin with extra cheese, got a muffin with egg and no cheese.
Sandra . 2025-01-31
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You have sent an empty burger box with ketchup in!
debbie . 2025-01-30
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Delivery driver was rude and didn’t let me grab the food n put his hand in my door to make me grab it and asked for the code disrespectfully
Sean . 2025-01-30
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Revolting - stone cold, dry and absolutely inedible, questionable as to how long had passed since it was cooked - was it even cooked? Worse meal and really disappointing
Parveen . 2025-01-29
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Great service. The staff seems always eager to help. Keep it up guys.
Kleanth Andi Dukoli . 2025-01-29
MORE AT Google
Girl, manager on days has attitude treats staff terrible in in front of customers, she should do some work herself, instead of standing over workers and degrading them.
D s . 2025-01-27
MORE AT Google
Great food and people but ZERO tomato ketchup so not happy about that
Laila F . 2025-01-26
MORE AT Google
The food did not leave until over an hour and then the delivery driver sat outside a house miles from my house for 20 minutes. Food was freezing when I arrived
Carly . 2025-01-26
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Good driver, friendly and efficient
Toni . 2025-01-26
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Ordered a happy meal with chicken nuggets, inside the box was only a small portion of fries. How can you forget the four chicken nuggets. It’s simple 1 -2 -3-4 you can always use your fingers to count if you are struggling.
Mr . 2025-01-24
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missing 3 items AGAIN mrs has no dinner and neither dose my youngest daughter
Aj . 2025-01-22
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All food was stone cold, item was mixed up and ended up with Big Mac instead
Adi . 2025-01-22
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food was amazing excellent service
Kimberley . 2025-01-22
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Food was freezing & I had 2 milkshakes with no straws kmt
Aisha . 2025-01-21
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Food contained wrong item and was all freezing cold upon arrival
paul . 2025-01-21
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love the food and mint shake my fav
Avi . 2025-01-21
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The food arrived late and cold, one of the burgers was missing cheese.
Allicia . 2025-01-19
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Since when does a frozen strawberry lemonade look like a sprite?! Complete idiots at this branch, orders never come right
Natasha . 2025-01-18
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not drivers fault, but chips were freezing cold ...
Kieran . 2025-01-17
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20 dry chicken nuggets! Order four dips! None received, so not as enjoyable as they could have been.
Steve . 2025-01-17
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The driver spilled all my drinks and 2 nuggets was missed from order
Mandip . 2025-01-17
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It was cold and the time kept changing
Leona . 2025-01-17
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I don't know why I keep doing this to myself. every time food comes cold and looks like it's been thrown around the kitchen. main disappointment was the fillet o fish, over 4 pound for a burger so small I didn't realise it was in the box.
Matt . 2025-01-15
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1/2 of our order was correct the other half was someone else’s irder. 10 minutes later delivery lady came back to swap the bags. The bag she bought had been opened (not sealed) and had ice cream in it. She wanted the bag she had mistakenly given us however the bag had been opened by us. She was rude, no apology and stormed off with our food. To top it off, just eat have added credit to our just eat account and not refunded as requested to bank. Shocking! Very dissatisfied customer!
Emily . 2025-01-15
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My food was not delivered , my money was taken quick enough but told refund would take 5 to 7 days . I was left with Couple of pounds in my bank account, so not enough to get anything to eat tonight ( I’m a full time carer for my disabled 90 y/o dad on £81 a week). This was going to be my treat . .
peter . 2025-01-13
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Sorry but this chain is nothing like it used to be, too much choice not enough staff to cater for a fast food establishment like it was years ago, no longer is this chain fast food, priority goes to drive thru and deliveries, great shame.
Malcolm Evans . 2025-01-12
MORE AT Google
The delivery was fine but the quality of the food was terrible and has made me throw up, whoever is in the kitchen needs the sack, I would like at least a refund please.
Kieran . 2025-01-12
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So i ordered from just eat now bare in mind its not their fault as the staff at McDonalds gave the driver the wrong order and the driver went back to the store to complain and to get my order right this time, sadly it was out of the drivers control and he went back and the staff said they have no trace of my order and i would have come down in person but sadly i don't drive that's why i make orders on just eat, Just eat drivers should not have to go back to the store to complain about a order when the staff at McDonalds needs to focus more on what they are doing instead of chit chatting, please start getting just eat and uber eat orders right as i feel sorry for the drivers when they have to go back to the store and complain, had to request a refund through just eat and make the order again and i shouldn't have to do this when the staff at McDonalds need to sort their (to put it nicely) out of work issues out and focus on their job a lot better so sadly this store gets a 1 star from me and i hope someone responds to this review with better manners, I'm not happy at all and i think your staff either needs to be sacked or a written warning about their focus on the job
John Shelby . 2025-01-11
MORE AT Google
Don't get no one dip ordered 20 chicken nuggets share box.
Oksana . 2025-01-11
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Good was stone cold . Worst food we have had
Lee . 2025-01-11
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McDonald’s got my order wrong but driver is taking it back and going to complain and try and get my order right
Arran . 2025-01-11
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Driver came to my door with the wrong food, said he’d be back with the correct one then sat at the top of my road for 20/25 minutes returned with stone cold food just really not satisfied at all.
Poppy . 2025-01-11
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Good service and breakfast meals
Calogero Montana . 2025-01-09
MORE AT Google
Food freezing cold delivery driver sat round the corner for ages before delivering, to be offered £2.49 refund absolute joke! My food is still warm when I collect it myself so how is it possible to be freezing cold when it comes via delivery service, don’t know why I bother with this app waste of time
Kerry . 2025-01-09
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food cold and food and 2 drinks missing
Mike . 2025-01-09
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excellent service, food was hot
Wendy . 2025-01-09
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why are the chips cold Where's my sauce and the straw where tf is that my wrap is ripped at the bottom honestly this is horrific 😤
Musa . 2025-01-07
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Im not happy. My drink was half full. it was all spilled. Not happy
Rachel . 2025-01-06
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Order was correct and fast. Friendly driver.
Mr . 2025-01-05
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Lied and said he was outside the door but he disnt even come up to the house had to walk down the road to get the food off the imbecile
kiran . 2025-01-05
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amazing customer service from driver
Theola . 2025-01-05
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Ordered burger with no cheese. Receipt says “NO CHEESE”. The actual wrapper itself says “NO CHEESE”. And yet the burger has double cheese. I can fully understand why some people burst into rage with fast food employees. It’s not right, and I wouldn’t do it, but I understand it. Spent £14 all I got was cold, cardboard fries, old nuggets, wrongly made burger (it’s not being fussy, I’m allergic to cheese), and then to top it off a bad attitude from the staff. The McDonalds experience.
Chuck Norris . 2025-01-04
MORE AT Google
Poor experience today. Ordered a big mac with extras. There were no extras. Not the first time this has happened. Made a complaint to McDonalds HQ.
The Truth . 2025-01-04
MORE AT Google
The food took over an hour to be delivered, when the driver turned up he took the McDonald’s bags out of the back of the car (they were not in an insulated bag) hence the food being stone cold (plus how long it took him to get here) Also to top it off my McDonald’s bag had been opened! The perforation on the bag had been split & opened. I was totally disgusted by this. Could not eat the food as I don’t know who has been mooching through the bag, because obviously someone has opened it. Not happy
Ann . 2025-01-03
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Considering the restaurant is so close I don’t understand how the food is cold when it gets to me.
Precious . 2025-01-03
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Nice and polite delivery man. Thank you 😊
Lasma . 2025-01-03
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two of my drinks where completely sealed for some other drinks
Jacky . 2025-01-02
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Went through drive thru today ,very busy new bay for uba eats and all the app based delivery bays thought would eat straight away so found parking and tucked in and yes mcdonalds you might be making millions more in profits but at the cost of the customer big mac barely warm and chips were cold before i finished never had a delivery but if my food was anything to go by carn have food hot as i ate within 5 mins of recieving and whats happened to the sizes ive been using the brand from when you first opened in uk and burgers were twice the size now they are half the size and tripple the price and cold when come to eat
Graham Barnett . 2024-12-31
MORE AT Google
Can this place get anything right? Ordered a mc crispy and get a Mc plant! And don’t bother ordering sauces, you won’t get them
lucy . 2024-12-31
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Only thing with this order is 5 milkshakes and they send no straws
michelle . 2024-12-31
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Every time I order from Penn Road McDonald’s there are always items missing
Mark . 2024-12-31
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Cold and missing item not sure how you miss 20 nuggets but here we are
James . 2024-12-30
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fast service and friendly delivery driver
Alan . 2024-12-30
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Poor drive through experience, waited in parking bay for over 15mins, food was cold. Wraps had hardly any chicken pieces.
Rajindera Kainth . 2024-12-30
MORE AT Google
food was cold and delivery women rude,
Neil . 2024-12-30
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Drink was spilt in the bag on arrival. Had less than half the drink in the cup. The delivery service needs to be better when delivering drinks
Aasha . 2024-12-30
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food came on time. yet food was very cold (not blaming driver)
Matt . 2024-12-30
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The majority of the order was delicious but the mcflurrys and the milkshake were incipid. I will definitely try to not order either of these again.
Vicki . 2024-12-29
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Ordered a mixed berry muffin but they sent me a brownie instead
Dav . 2024-12-29
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Food was cold, courier was lost and late. Never had a problem before, until today, food was late and cold, because courier walking around side streets because he was confused. Not good enough
A . 2024-12-28
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Food missing, didn’t received donut
Amandeep . 2024-12-28
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forgot half the order no wonder it was early!
John . 2024-12-28
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The food arrived on time, but it as all cool - not cold but not hot or warm - very disappointing, the additional cheeseburger appear sideways on in the kids meal bag so it had just been unceremoniously dropped into the bag - disappointing -
Jon . 2024-12-27
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Food was stone cold and squished! It was like the driver had sat on the bag
Camilla . 2024-12-27
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Delivery was super late so food was cold. Not impressed
Rob . 2024-12-27
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I think I will stop ordering as the food always arrives cold even the coffee was cold . All there refunded me was £2 and change. thinks it's absolutely ridiculous. On top of that the courier was rude.
A . 2024-12-27
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Very rarely get drive thru orders right first time.
Aiden Davis . 2024-12-27
MORE AT Google
Staff at this branch REALLY need to learn how to read orders…… burgers were sent completely wrong
Natasha . 2024-12-26
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Food was cold, delivery took ages and seemed that delivery driver was stuck in one location for ages
Rinku . 2024-12-23
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Very poor food and service, order took over a hour, (fast food lol) arrived cold, missed order notes, looked like it had been chucked around the kitchen. Not the first time my order has been unsatisfactory but it is the last as I will not be ordering from this store again!!
karl Kempson . 2024-12-23
MORE AT Google
Fresh hot breakfast, easy order through the app. Nice friendly staff
David Timmins . 2024-12-23
MORE AT Google
The order took ages to arrive, when it arrived it was cold when I touched the package. I asked the driver how long ago he picked up the order, he said just now. The restaurant is only 2 minutes from my house. When I unpacked the food it was absolutely cold. Very poor service.
Baljit . 2024-12-23
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Sent it to the wrong address, told the driver the right address in the end and still haven’t received my order
Oliver . 2024-12-22
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For once they delivered everything without any missing items!! Woohoooo! Thank you!
Tessa . 2024-12-22
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No straws and no napkins given with the order which made it very difficult to drink milkshakes!
Diana . 2024-12-22
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I would like a refund for my food, when it arrived it was stone cold
Brandon . 2024-12-22
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Not enough ordering machine,one was playing up, girl at till kept on saying I can order for you several times, I said I don't know what I want ,she got the picture eventually ! The cola was flat, the wrap looks like it was slapped together with a bit of chicken a little lettuce ,, nothing like the picture !!!
jayne parkinson . 2024-12-22
MORE AT Google
all food was cold. only the chicken nuggets were warm enough to eat. driver was very rude.
Jake . 2024-12-21
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This is the worst order,, we received food & it was all cold, and the 20 chicken nuggets were in fact 9 chicken selects, really disappointed when it's normally ok. The delivery driver was really nice but it's the restaurant that's caused this mainly.
Catherine . 2024-12-21
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Why did you charge me for this plus delivery when McDonald’s forgot yo send them with first order very disappointing
Charlotte . 2024-12-21
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Food was freezing cold!! Delivery driver was rude!! Absolutely terrible service today
Natasha . 2024-12-21
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Food was cold. No straw for drink
caroline . 2024-12-21
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I recommend teaching people in this restaurant how to read big tasty, it was supposed to be without lettuce and the final one was supposed to be without tomato
Slawomir . 2024-12-20
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food was cold and most of our order was missing!!
sarah . 2024-12-20
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Food cold onion on burger when specifically told not wanted. Half a hot choc spilled everywhere no straw for milkshake. Driver stood outside wrong block of flats.
E . 2024-12-19
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Im unhappy with my order because I ordered pancakes for my daughter. And they came freezing cold and rock solid she couldn’t eat them at all she’s 1 years old pancakes are supposed to be soft not hard lucky I ordered a extra burger or my daughter would of be very upset
Demi . 2024-12-19
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everytime I order from. McDonald's there's items missing. I had no fries and a burger missingthis time and it's not acceptable. it only ever happens when I order from McDonald's
arminder . 2024-12-18
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Didnt recieve my order and marked as delivered, just eat wont refund me.
Charlie . 2024-12-17
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Had to go in as was waiting for my order to be delivered to car took 20mins. No one even bothered with me. Then when I get home I don't have my veggie option been given a spicy chicken burger. Had to phone in and complain and was told it was all my fault. Bloody joke.
Jasvir Shakham . 2024-12-17
MORE AT Google
did not receive all.items . original order delivery time wa21.5 and then gets made later.
Paul . 2024-12-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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nothing to do with the delivery driver or food in transit, i ordered some items and they wasnt put in the bag, not the 1st time its happened, returned to try again hoping they would get my order right one day but low and behold they couldnt do it.
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Been to this McDonalds twice in the same week First time they literally gave my order to the car infront of me Second time they gave me half my order and had me sitting there for over 20 minutes for the rest of the order which was literally just a wrap and fries, then to be told they dont have anymore orders for me Shocking service twice in a row, will drive to stafford road mcdonalds from now on......