McDonald's in Wolverhampton

3/4 of the last orders they have missed items. Clearly can’t keep up with the demand

he was really nice and polite always has a smile on his face

Food was cold had to put it in the microwave and it never tastes as good. Very disappointed.

We never received our order. Phoned McDonald's at Fallings Park who were no help whatsoever. It says our order was delivered but it wasnt delivered to our address. Absolutely disgusted with the customer service.

Food is always missing past couple times of ordering or food is not prepared correctly

Foods always bad but not another McDonald's for miles need to move house I think 🤔

Probably mostly to do with the driver. But the food came cold and ripped in the bag. Drink didn’t even arrive he spilt it outside. Took forever to drive down from the restaurant only to arrive split open wet and not in the sealed packaging.

I’ve had all my food but I’ve paid for 2 sweet curry dips but they weren’t in there

Froze chips stone cold cold and burger

The part of the order I received was ok. I’m sure they are just starting to miss items off for the fun of it.

The driver was incredibly rude and asked me to hurry up while I gave him the code

this i the first time the food has been hot may be they got the message , but we only ordered to use up the voucher

Drinks was spilt In the bag Hardly any Drink's left

My order never arrived i want a full refund

Had everything except the mozzarella dippers clearly printed on the receipt. Not happy.

Where is my food like I don’t order for it not to turn up Yano

driver pulled up outside my house and proceeded to sit there for 10 minutes before coming to my door. food was cold.

My fillet fish was terrible wasn’t even put together right

My food said it would be 20 minutes ended up being 50 minutes late with my child waiting for food way too long no fault of the driver I’m sure it’s just the mc Donald’s itself

Some Food was missing and drink was split everywhere

Food was cold and delivery took almost an hour. Driver rude

not alot of reviews, and was looking for a decent chippy , food was lovely and hot , really good portion sizes for the price , food was piping hot , will order again

We never received order delivery drive delivered to the wrong street

Burger and Fries were cold. Not even, lukewarm, COLD. The drink and McFlurry were perfect because they should be COLD.

Complete wrong order sent it back with driver

Items missing, food cold. Delivery took forever, always the same from here. Rubbish

How for the second time in a week you miss my 20 box of nuggets? Do bettter

Exceptionally rubbish food considering Maccies is now really expensive, ordered a Philly Cheese Stack which looked like it had been dropped or threw in the bag from a distance, ordered a large banana milkshake which had no taste at all (not even a vanilla taste) really glad I ain’t got young children cuz £4.19 for 1 (yes 1) happy meal is a disgrace

I have received my order, and im missing an item !! Im missing a quarter pounder burger i have paid for it so i want a refund !

The food was cold and the chips were dry

Got a delivery and missing half my order, called in and they said they cook to order which I know, but doesn't explain why I'm still missing half my order (philly stack and nuggets) got told to brute force their customer service AI in order to try and get a refund instead of just offering me a reference code so I can pick up my order which just defeats the purpose of a delivery. The order was in a sealed bag meaning the driver did not tamper with it. I was also was told that they did not double check my order using their weighing system (because the order was put through on the Mcdonald's app, which is absolutely ridiculous because as an employee of another store I am required to check all deliveries through the weighing system regardless of where the order is placed from, Uber, Just eat etc) The manager on the phone was also very arrogant and dismissive of my issues, still received it warm which is the best I can expect, but that isn't even to their credit that's my delivery drivers. Fix your procedures, quit lying to customers and just own up to your own mistakes it isn't hard.

Once again, missing items from order.

Great for children, quick, well priced food

Ordered our food on the App, order was paid via Apple Pay. Window 1 asks for money and I tell him no way it’s been paid. I then go to window 2 and she asks if I paid the man in window 1 some money and I told her no I haven’t paid any extra as order is paid n full via Apple Pay. I get sent to park up and I wait and wait and wait and wait. To the point where I have go into the store and ask where is my order. Total confusion and not one person has a clue. I go back to the car and check on my child . “Judy” appears with part of my order and no monopoly stickers and offers me an ice cream? Wtf? If I owned this franchise I would get auditors in as it appears staff are trying / taking extra money off customers and not giving out the monopoly stickers and keeping them for themselves. Never again will I go near this place. Dodgy dodgy dodgy

Some food missing and coke was empty all spilled in the bottom of the bag and it not the first time this has happened

The order never came. It was not delivered.

Food wasn't very hot,but edible

everything was nice and hot but missing 2 items

didn’t even put the full meal in and was cold

paid for chicken nuggets and chicken burger and they have gave me just a burger with chesse on and put the burger of the chicken mayo in the 6 nuggets box

Missed part of the order and the food was late and cold. The delivery time just kept being pushed back.

Everything was great, except the one McPlant was missing the extra patty, I checked the order and it was definitely ordered, but not worth complaining about. The delivery driver was very friendly and professional.

Couldn’t drink Milkshake it was off and 2 missing items

left the pickle on my quater pounder, when it should have been left off

The staff in old Fallings Park outlet have consistently been careless and nonchalant. It is either they give you a wrong order or miss an order .

I ordered a cheeseburger with no onions no mustard and no pickles it came with just ketchup no cheese?? Along then with the 2 cheeseburgers NO PICKLE so you put extra pickle? And then sent me a chocolate milkshake instead of strawberry??

Food was cold and missing food

He was really nice and delivered wìth care.

Don’t get me wrong food was sound well with what we got, was misusing a burger from a meal n other bits.. somehow these always get something wrong or missing from the order..

The driver/delivery guy was really rude and took 10 minutes to hand iver order inisting on a code we didnt have. He even demanded i give him my phone as proof!!! Very abrasive.

drink lid not put on right and spoilt the food

Saying delivered didn't show up at all

I only got half my drink and the Berger was poorly made it was only burger and but no salad and sauce

Original time was 5:30pm this slowly crept up to 18:08. By the time the food came it was cold.

Nearly half an hour later than the time I selected(which was a lot later than the asap time) and was freezing cold

Drinks did not arrive with meals and waited over 40 mins

Food was delicious. The delivery driver was friendly and professional.

i ordered a wrap with chicken and bacon but got no bacon. i’m not happy as i payed for bacon

On time but everything cold..... again! I don't know how they manage to do this consistently. Especially as we're two minutes down the road How can Fallings Park McDonalds fail every time, when other organisations successfully deliver hot food from nigh on 5 miles away?!!

It's so crowded, but you will get yours really fast

Very quick and friendly. Thankyou

It’s not here! Driver called me over 10 minutes ago to say he couldn’t find the address. I asked where he was and gave instructions to the address. He said he was by my neighbours house and asked me to walk to him. But he is not there.

My food was cold and I was missing some things off my order

Poor drive through experience, waiting on food for over 15mins is unacceptable. Food was cold, had to go inside to get the food.

Forgot to send part of the order and everything else was cold.

Absolutely vile! I ordered a delivery from this Mcdonalds as a treat last night and upon arrival absolutely everything was cold and stale! Fries as you can see in the pic were old, soggy, stale and bruised. Every other food item tasted bad and the drink (a classic Coca Cola) had a strange chemical taste to it like a cleaning agent so god knows what I've ingested! Tempted to report to official bodies. They also forgot all my sauces...Avoid ordering from here! 🤢

Food missing every time i go whether you order online or go through the drive through, they cannot get your order right!! . totally useless. rip off merchant's

Racists!!!! Never going there. Back scammers....I ordered a large Iced latte they gave, not even half a cup of it!! I asked them to correct it...to arrogant ,the reply was it is large iced latte this the amount we give... yeah! Coz am a fool because I have never drank, seriously never going there back they served every other customer but not me cause I was the only asian. And I had to wait the longest... yeah, again because I was an Asian!!

The food came cold and all the chips were upside down out of the boxes

Ordered Philly cheese burger no cheese sauce instead there was bbq sauce on it which I don’t like threw the burger away and delivery driver couldn’t find my property so by the time he eventually found my place food was cold and the double cheese burger looked like it had been thrown around

Freezing cold. Will not order again from here. Absolutely disgusting.

Order was wrong. Freezing cold food. Fries half empty!!! Wouldn’t recommend

Ordered large fries , think what got delivered was extra small fries

Fries were stale and uneatable, not even soggy just rock hard. Fanta was flat didn’t even have ice in there, was like it’s been sitting on the side for a while.

Good restaurant close to Primose Lane, beside Tesco and ESSO Fuel Station and along the Cannock Road. Good food and good service. Very calm and nice atmosphere.

I had to wait over an hour to receive my food because apparently the staff left my food to the side to be cold and when I called in, one of the staff members said he has made the order again as it went freezing cold. I paid for two sweet curry sauces and they didn’t add them in

Order was incorrect items missing cold food

Coke had spilled in the bag and cake all soft

Food missing from order. No chicken burger or small coke zero sugar.

I’ve been there several times and each time If you order in counter , you’ll be waiting for AGES Do not recommend Come on - waiting 13 minutes for 2 cheeseburgers

food was cold... absolute waste of money

I understand you need to make a living but delivering food on a push bike is not the way forward, all our food has gone in the bin it was stone cold thanks for the cold drinks

Spoke to driver, refused to deliver my order due to just eat giving them the wrong location despite putting in the correct address and post code. Driver extremely rude. Driver marked as delivered despite not actually delivering, and then blocked my number when I tried to contact again

The drink have yet spilt in the bag once again and I’ve put a refund about this happening previously and I’ve still not received nothing…

How difficult is it to put what's on the order into the bag? Always something missing this time a whole meal

there was missing food and not for first time. the food was cold and the milk shake and mcflurry were like froffy milk( did not look or taste right at all).

I waited 20 minutes for a Big Mac meal. Only when I asked if they had forgotten me did someone finally tell me the delay was because they were waiting on the Big Mac. Then I had to wait another 15 minutes. In fact, there were 12 food orders taken after me before I got fed. So I won't be in a rush to go again even though I love Big Macs.

Ordered quarter pounder with cheese but received with no cheese

Food was freezing cold, items missing really disappointed after spending £30.00 I should of just ordered a pizza

How this branch manages to get a order wrong every single time is an achievement in itself! Chips looking very sorry for themselves lately, don't know what's changed but they're rank now.

Horrible service, unprofessional and impolite staff, long waiting time, order machines greasy, dirty.....

Great service, good food, no waiting

Proper slow, just go stafford road

Incompetent people how hard is it to read an order n do it correctly!!!

Had to wait hours for our order, not really “fast food”.

Every single time I’ve been here since 2019 I’ve been told to park up. And I’m usually sat between 8 and 20 mins for my food. It’s annoying. And they get the order wrong so I have to wait longer…. I hate this McDonald’s

Forever getting my order wrong. Foods always cold!

food was stone cold had the throw it away

Great food hot and everything correct

Good stone cold not eatable and sent wrong drink