Delivery
Pickup
Outdoor
The best restaurants serving Fast food food in North East
247 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
18 Opinions in 2 websites
Order 2 burritos and they were terrible! Specifically said no beans and add sour cream Got beans absolutely loaded with them and no sour cream!!! Won't be ordering from there again
57 Opinions in 1 websites
I would like to bring to your attention an ongoing issue with the drive-thru service at your McDonald's location. While I have no complaints about the food or the staff's demeanor, I have noticed a concerning pattern with the right-hand side service speaker taking precedence over the left-hand side speaker. On multiple occasions, I have found myself waiting an unreasonable amount of time at the left-hand speaker while vehicles that arrived after me at the right-hand speaker were served first. This preferential treatment is not only frustrating but also unfair to those who arrive first. I understand that operational efficiency is crucial, but prioritizing one side of the drive-thru over the other creates an inequitable experience for customers. I kindly request that you address this matter and ensure that all customers are served in a fair and timely manner, regardless of which speaker they use.
45 Opinions in 1 websites
Can't believe that we stayed and ordered food, the seating area was not clean,food and packaging on the floor and tables . Staff were just standing around not doing anything ,we had to ask for a table to be cleaned,which was done, but they didn't do any others.
41 Opinions in 1 websites
Went to order food and the lad looked over at his colleague and rolled his eyes, shocking customer service skills, after doing our order he sighed he was so rude. Called Bailey. Wouldn’t recommend to anyone.
39 Opinions in 1 websites
After waiting 25 minutes at this rotten Dump for my 'fast food' order I complained, after another 5 minutes they gave me my order which was freezing cold and incorrect with half the items missing. I asked for the manager and was confronted by a disgusting, overweight Karen with the world's biggest attitude problem who refused to do anything to fix the problem before walking away.
28 Opinions in 1 websites
Not one customer in store drive through drink machine broke but if we want a drink we would have to come in store to pour ourselves a drink. I’d understand if the were busy ! But not one customer. Rubbish. Customer service
27 Opinions in 1 websites
Ordered on the app for quickness, how ironic! Used the drive thru, were given our drinks and mayo and asked to park up to await 2 meals which were for our teenagers. Waited 20 minutes watching several cars coming through the drive thru after having being served. Went in to be told they had no record our our meal and didn't know what had happened. The manager said he couldn't give any discount but would upgrade both meals and add extras. Meanwhile the Indian takeaway we had collected for ourselves previously was getting cold but we waited again and after about 5 minutes they produced our order. On arriving home we found no upgrade had been made and the only extra was a portion of popcorn chicken! We had to heat our Indian food back up before we ate it, but it was by now, lukewarm. Terrible service with no ownership taken an no real apology or explanation.
26 Opinions in 1 websites
Sat and watched the guy opposite pick out not 1 but 2 hairs from his food! When our order came chips were cold, chicken was hot and when we asked to change an unopened spicy Mayo dip for a bbq dip you’d think I had asked the member of staff to sign a contract in blood in exchange for her soul. She went into such a tirade and rudely spoke down to me. That’s after my teenage son had asked and they had just point blank refused. Luckily another member of staff saw how ridiculous it was and simply changed it. Won’t be back
23 Opinions in 1 websites
Called in just after 9 am with my granddaughter as car park pretty empty and drive through fairly empty placed 1 order of pancakes and not many people waiting and thought nice to sit in for a change. fast forward 25 mins, I along with several others asked for our orders, staff apologised and offered refund. However then proceeded to mention they only had one oven working and were doing their best. It would have been nice to have been given the choice after a 25minute wait for “fast food” or leave. Could have been managed better.
40 Opinions in 1 websites
Ordered Bargain bucket at 16.00 for delivery by Uber eats, stone cold food arrived at 17.15. Never never never use this appalling restaurant and delivery service Food had to go in the bin. Totally uneatable! No refund either despite numerous tries.