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Outdoor
The best restaurants serving Fast food food in North East
247 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

106 Opinions in 1 websites
Paid £17 for freezing cold food. My partner went to the drive thru and came home (which is a stone throw away) and the full items especially the chips were absolutely disgusting. Clearly not fresh fast food as stated!! I have give this mcds far too many chances so wont be spending my money here again

58 Opinions in 1 websites
lack of stock, had brownies still on till bought one to be told they had none left got offered a cookie no refund even though it’s cheaper. Customer service needs work. They also left the sauces out of the meals, then waitied to ask for them ignored when stood near till eventually got them.

57 Opinions in 1 websites
I would like to bring to your attention an ongoing issue with the drive-thru service at your McDonald's location. While I have no complaints about the food or the staff's demeanor, I have noticed a concerning pattern with the right-hand side service speaker taking precedence over the left-hand side speaker. On multiple occasions, I have found myself waiting an unreasonable amount of time at the left-hand speaker while vehicles that arrived after me at the right-hand speaker were served first. This preferential treatment is not only frustrating but also unfair to those who arrive first. I understand that operational efficiency is crucial, but prioritizing one side of the drive-thru over the other creates an inequitable experience for customers. I kindly request that you address this matter and ensure that all customers are served in a fair and timely manner, regardless of which speaker they use.

47 Opinions in 1 websites
Ordered a drink of coke from then at 08:00 on the click and serve 30 minutes and it still had not arrived I had to go in and get it myself ridiculous. It does not take 30 minutes to make a coke

41 Opinions in 1 websites
Went to order food and the lad looked over at his colleague and rolled his eyes, shocking customer service skills, after doing our order he sighed he was so rude. Called Bailey. Wouldn’t recommend to anyone.

28 Opinions in 1 websites
Disgraceful, parked in disabled parking for 1h 24m to use the restaurant to eat our meal, not an unreasonable time, but have been fined for parking and charged £60 parking fee... Won't be using KFC again he or anywhere. Absolute disgrace to charge for parking when in restaurant eating.

28 Opinions in 1 websites
Not one customer in store drive through drink machine broke but if we want a drink we would have to come in store to pour ourselves a drink. I’d understand if the were busy ! But not one customer. Rubbish. Customer service

26 Opinions in 1 websites
Sat and watched the guy opposite pick out not 1 but 2 hairs from his food! When our order came chips were cold, chicken was hot and when we asked to change an unopened spicy Mayo dip for a bbq dip you’d think I had asked the member of staff to sign a contract in blood in exchange for her soul. She went into such a tirade and rudely spoke down to me. That’s after my teenage son had asked and they had just point blank refused. Luckily another member of staff saw how ridiculous it was and simply changed it. Won’t be back

24 Opinions in 1 websites
Every time I order from here on Deliveroo the sauces are missing, This causes great problems with the family and fussy children . I am sick of complaining to deliveroo when try and ring McDonalds no one answers the phone . This must be happening to other people. I know some sauces are free but others are 70p and just has me fuming as spoils the meals.

41 Opinions in 1 websites
Pedido cubo de ganga a 16. 00 para entrega por Uber come, comida fría a la piedra llegó a las 17. 15 . Nunca jamás utilices este horrible restaurante y servicio de entrega La comida tenía que ir a la papelera. ¡Totalmente incomible! Tampoco hay reembolso a pesar de los numerosos intentos.