Delivery
Pickup
Outdoor
The best restaurants serving Fast food food in East of England
579 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
3643 Opinions in 2 websites
McDonald's was lovely. The staff were friendly, polite and helpful. The food was great. We did order our ice creams at the same time as our main meal but asked two different members of staff for them not to come out until we'd finished our meal. Well they did arrive at the same time as our main meal but the young man put them in the freezer for us until we were ready. The toilets were only big enough for two people to be in there at a time. The parking was like the American style, at an angle, which I like. There were disabled spaces and a time limit of 90 minutes. I will definitely recommend it here and will return.
2209 Opinions in 2 websites
When you order for delivery, I am really mad that there is no quality control, the last few times i've ordered a chocolate milkshake??!!!! (can anyone say what it's like!!!!) It's short of chocolate flavouring or no chocolate at all. So can someone please sort this for next time. Can someone please tell me who the franchisee is!!! Because yes I'll take it further.
1567 Opinions in 2 websites
While McDonald’s often prides itself on consistency and reliability, my recent visit to this particular outlet within the service station left much to be desired. The most notable shortfall pertained to the quality of the chips (fries), which regrettably arrived in a state best described as soggy and devoid of the crispness that typically defines this staple offering. The structural integrity of the fries was compromised, with their texture leaning towards limp rather than the anticipated golden crunch. This not only detracted from the sensory experience but also suggested a lapse in either preparation protocols or timing, as they seemed to have languished longer than advisable post-frying. Beyond this culinary disappointment, the overall atmosphere of the establishment was passable, with staff demonstrating moderate efficiency in service delivery, albeit lacking the warmth or attentiveness that might elevate the experience. The premises, while clean, failed to exude the welcoming vibrancy one might expect from such a ubiquitous brand. In conclusion, this outlet achieves mediocrity rather than excellence, securing its three-star rating purely on the grounds of meeting the baseline expectations of a fast-food franchise, though falling short of surpassing them. An improvement in execution, particularly regarding the fries, could undoubtedly enhance the overall appeal and align the establishment more closely with McDonald’s typically high standards
339 Opinions in 3 websites
My husband and I went to collect our order tonight (Large cod + X2 battered sausages and Large chips with mushy peas) The woman behind the counter (Older disheveled looking one) who seems to be there each time we collect our food and each time is just absolutely awful! Not only to us but after customers. The woman kept loudly complaining for all to hear how understaffed she is and that she's on her own. When handing my husband our order and upon inspection he requested that the chips be cooked for a little longer/double cooked as put on the 'Special requests' section when ordering online as he noticed that they were not what was asked and instead looked soggy and undercooked. The woman rudely shouted in front of everyone 'Its not my problem it's the managers fault' my husband then replied he is happy to wait and she tutted and replied 'Theres no staffing, you're going to have to wait ages because there is no space to put anymore on' When my husband acknowledged this and proceeded to wait the woman continued to mutter and swear under her breath. Two mins later a poor man came in and politely asked 'Can I make an order please' to which she replied to him 'Well no not really'. Anyway the food was fine, service yet again was terrible I will not be spending my hard earned money here again. Someone please sack this woman for goodness sake or at least put her on a training course.
726 Opinions in 3 websites
I ordered chicken and chips..... taste was just as bad as the smell: greasy, bland, I'm not happy with the food quality 😔 #FoodQuality #Restaurant #Dinner #Complaint I experienced illness and heartburn following the consumption of your food, which I believe was due to the use of old oil for frying the chips. Please don't do this to save a few pounds. And stop it! 🙏 #Safety #Health #Wellbeing paid money for this awful experience. Never ordering from here again..... The guy behind the counter was very slow like a turtle 🐢. He was tired and didn't even smile.
1626 Opinions in 3 websites
Each time I visit, its always a pleasant experience! The staff are always friendly and my orders are always prepared quickly and efficiently, even during the busy times. The dining area is always spotless and the food is always fresh- especially the fries. Big well done to all the staff.