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3.1

Based on 600 opinions finded in 2 websites

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Nº 465 in 553 in Colchester

Nº 15 of 24 Fast food in Colchester

CUSTOMERS TALK ABOUT DISHES WITH..onionbaconchicken

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Ordered on line took 20+mins to arrive. Was missing an entire meal and also didn’t listen as I’m allergic to opinions and I said no onion on my order and they still sent me it with onion. Would not recommend to anyone to go to Burger King in Colchester high street

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daniel cornwell . 2024-11-25

MORE AT Google

really good experience friendly staff and management as always the team work effortlessly for a great experience will definitely return reasonable priced food as well happy with the service

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chloe forrester . 2024-11-21

MORE AT Google

The food was nice and fresh the staff are very friendly and helpful

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darrian austerfield . 2024-11-21

MORE AT Google

Speedy, friendly service and yummy food! Will deffo be back Xx

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Sophie Forrester . 2024-11-21

MORE AT Google

Fast food and very tasty, staff and management are a delight and always helpful and friendly 😊

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Stacey Dowling . 2024-11-21

MORE AT Google

Great service the staff are very friendly and helpful

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Darrian Austerfield . 2024-11-21

MORE AT Google

BK is hands down a 5-star spot! The burgers are always on point, and the fries are just perfect. Plus, the milkshakes are next level! Can't go wrong with a BK meal, it's always a tasty treat! 🍔🍟🥤

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Adelani Oyinkansola . 2024-11-20

MORE AT Google

Staff are friendly and helpful food is fresh and tasty

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Fiona Sexton . 2024-11-20

MORE AT Google

I spent £9.59 for a medium meal. I paid an extra £1 for the tango blast drink. Unfortunately when it came the drink was tiny, I thought it was a children's size drink by accident, but the staff confirmed that was the correct size. It used to be double that. It felt like a rip off. Unfortunately I also witnessed a woman wiping her baby's *** with wipes in the restarant and leaving the soiled wipes on the table as she ate which disgusted me so much I had to leave. Why did she not go to the toilets to do this? I know it's not Burger King's fault (unless there isn't a baby changing room) but it was grim. By the time I ate my food it was stone cold.

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Lady Tottington . 2024-11-06

MORE AT Google

It is a delightful spot for a meal. 👍🏻 I opted for the plant-based Whopper, and I must say, the size of the burger was impressively generous. Not only that, but it was also incredibly tasty.

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Link TSUI . 2024-10-28

MORE AT Google

I come here quite often, mostly for takeout. The staff are always friendly and helpful, the food is always of good quality and there is always enough seating. The facilities like toilets have always been available and clean when I have needed to use them.

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Seras02 . 2024-10-02

MORE AT Google

If you don’t have anything nice to say don’t say it at all. Very nice food lovely atmosphere. Staff are very down to earth and friendly. 10 times faster than McDonald’s

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We hate rude people . 2024-10-01

MORE AT Google

Awful experience. Rude customer service today at lunchtime from a black haired girl. Asked for manager was told they are not allowed to give out that details. Will be returning to another branch to ask for details of head office complaint.

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Pioneer30271263575 . 2024-09-28

MORE AT TripAdvisor

Witnesses staff eating fry’s from the fry dump and serving them, have recorded staff swearing at delivery drivers and being extremely rude. My recordings are being edited together atm and will upload to YouTube to see soon. It’s a shame as since the refurb the staff just don’t want to interact and tell everyone to use the order kiosks.

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TabbyServices . 2024-09-28

MORE AT Google

Food is super yummy!! Staff are very welcoming and helpful🥰🥰

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shanii mclean . 2024-09-05

MORE AT Google

Food and service, real good. The vegetarian options make best meal.

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anvitha sri . 2024-09-03

MORE AT Google

Im a delivery drivere and when ever I go for an order I always wait 30 min at least to receive one order and when you try to explain yourself they tell you to cancel the order in a arrogant way. Hate this place

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I Limon . 2024-08-30

MORE AT Google

A great place to eat very good value for money

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Pamela Hampson . 2024-08-15

MORE AT Google

Was warmly greeted even though I didn’t use the self service and was clearly told about their menu ! Would happily come back. !

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Jason Houlden . 2024-08-06

MORE AT Google

Absolutely disgusting with the service I received today waited nearly 20 minutes even though the store was pretty much empty they missed something on our order so my husband when back to ask for it for the 2 women working to be snotty saying oh well and I hate Mondays maybe if you hate Mondays so much go on reed to love them again definitely won't be back there in a hurry just lucky it was him that went up because if I had I would have straight up asked for a refund and walked off to McDonald's

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Clare Green . 2024-07-29

MORE AT Google

I was disappointed with Burger King. They don't have open Wi-Fi for customers, and they promote the use of their app to scan the code and place orders. However, the network of all companies is weak. When I tried to ask the staff if there was any open Wi-Fi, they said no. I placed an order for 20 pieces of tangy Dorito's chicken strips through the self-checkout process, but when I received the order, I found that it was partially cooked and the flavour was not sprinkled properly on it. When I went to the staff to show her the box and explain the issue, she responded in a very inappropriate way by saying "I don't think so". This overall experience was the worst, and this kind of behaviour has happened to me not just once, but twice. That's why I have decided to leave this review for the store.

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Jatin Chandani . 2024-07-20

MORE AT Google

Ordered the Peppercorn Angus burger & the Peppercorn crispy chicken burger on Just eat, The food arrived on time and was hot my only criticism is you can’t order milkshakes only bottled drinks & on the menu no dips were available as I like the sweet chilli sauce too with the chicken, The burgers were very tasty, Will I order again Yes. 👌

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Richard Ball . 2024-07-17

MORE AT Google

The staff are very welcoming food is always hot and fresh

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Sam Duffy . 2024-06-24

MORE AT Google

amazing food, fast service excited to see how the store looks once open again. staff and managers are always friendly which makes the place welcoming

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Karen B . 2024-06-24

MORE AT TripAdvisor

amazing experience food is always hot staff and management are so friendly, excited to see what the store looks like once open

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Karen Bartlett . 2024-06-24

MORE AT Google

You can't out-burger the king 🍔👍

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jacob gregory . 2024-05-27

MORE AT Google

Have to say food is always good never had a problem with mine but have to give a particular loud big thank you to Sophie she is always very welcoming polite and very helpful nothing is never to much trouble I pick up as a deliveroo driver and also use burger king for myself if I'm working she appreciate we only have 5 minutes to park and always tries to get order done for me in time.Thank you Sophie

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Jackie Moore . 2024-05-27

MORE AT Google

Ladi taking orders should deside weather shes suitable to face customers because her attitude stinks of fish after a night of party 🥳 🎉

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Nicholas Marcin . 2024-05-24

MORE AT Google

Great service Sophie and jordan

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Gabriela Triscau . 2024-05-14

MORE AT Google

Top hot food with amazing service!!!! Staff really polite and friendly with lots of helpful information about their products

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Harry Oldman . 2024-04-24

MORE AT Google

Ordered family party and burger king failed to deliver one of the adult burgers meaning 3 of us had dinner and one didn't. Tried calling to get a replacement sent out, but the number is not in use. Helpful!

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Cheryl Beveridge . 2024-03-29

MORE AT Google

I waited 10 minutes to be served because the staff were more concerned with Uber eats orders. I ordered a meal deal but despite the coffee machine being broken I was still charged for a full meal even though I didn’t have one. When I brought this up as an issue (because I was being charged for products I didn’t have) the manager, who was late 30’s with a receding hairline told me to leave and go to McDonald’s instead. Very unprofessional when all that was required was lowering the price of the meal deal, or offering another drink. Disgusted with the service, especially as the manager came over and acted like someone on a trial shift. He should be very embarrassed and should have retraining on how he speaks to people in a professional manner in future.

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Connor C . 2024-03-28

MORE AT TripAdvisor

Staff always friendly, order served quick and good cleanliness. Love coming here!

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Erin Kiely . 2024-03-14

MORE AT Google

I ordered and paid for a double Memphis Bbq king burger and I received a Memphis BBQ king without the other patty, I only noticed this when I had arrived home and could not come back as it was already 8pm. Really disappointed that someone could miss such a thing especially since I paid.

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elaine kusano . 2024-03-13

MORE AT Google

Got served by a lovely young lady, very accommodating

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tempie . 2024-03-06

MORE AT Google

The food was perfect, the atmosphere was great and the service was exceptional. I couldn't have asked for a better experience.

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Henry Gooch . 2024-03-03

MORE AT Google

Arrived hot, everything tasted delicious and very enjoyable.

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Sarah Hansen . 2024-02-25

MORE AT Google

Food was quick and great, fantastic service from Jordan.

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Jake Jaki . 2024-02-05

MORE AT Google

Music playing. Good food. Smiles from staff. The store manager was the most helpful. A little chilly inside, but overall a relaxing dining experience!

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Helen Tyler . 2024-01-26

MORE AT Google

Ordered food from Burger King high street only half The order came phone number unobtainable uber eat don't want to know contact the shop RIP OFF

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Fred . 2024-01-21

MORE AT Google

the food was great but the service from Shanii was even better, something that is missing from most fast food places. thanks Shanii 😊

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Shane Burgess . 2023-11-10

MORE AT Google

Love it there if MacDonald's is full this place if normally more empty them it and even better the food is better form the skin on chips to the burgers

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Ryan Nayler . 2023-11-04

MORE AT Google

The most depressing burger going. Firstly we ordered a very tasty looking doritis mega meal box. What came out was neither mega or a meal. The Burger was two beef patties the size of a McDonalds happy meal with a slopped dollop of bar b que sauce between two buns. The doritis fries were cold and almost tasteless. I mean I don't for one minute expect Michelin star quality but I do expect substance. I would have complained, but sadly on the night the staff were more interested in only having 3 at closing than customer service.

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Ben Taylor . 2023-11-04

MORE AT Google

Really good, best food ever I love the burgers the fries and the onion rings they are really good and I recommend people going there and ever Burger King you see they are very nice and pretty quick at making your food.

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Duarte Varino . 2023-10-07

MORE AT Google

amazing people, the staff were so friendly especially the managers, food was hot and service was fast will definitely return

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sarah . 2023-09-05

MORE AT TripAdvisor

Fresh tasting and nice and hot.

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clive wyatt . 2023-08-08

MORE AT Google

Food ok but do not do milkshakes anymore, Service a bit slow, no toilets downstairs

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Dave Mills . 2023-08-07

MORE AT Google

Food was cold think chips were actually half frozen ! order was all wrong the coke was flat no fizz at all spent £30 ! Can’t get through to speak to anyone! Will not be attending here again! Would probably have to take a chance getting stuck on a12 as this restaurant Is appalling ! The staff that served me was oblivious while chatting amongst them self’s.!

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Brogan Rea . 2023-08-02

MORE AT TripAdvisor

I have ordered 3 times from this restaurant recently and all 3 times have not been great. Clearly a reason to do with the restaurant and not the delivery apps/drivers unless I’ve been extremely unlucky! First time - arrived late and stone cold 2nd time - items missing (which got refunded by the delivery app however this isn’t the point) I then tried to call the restaurant and the numbers on the BK official website is wrong and disconnected so no way to contact. 3rd time - late and cold again. I love the menu items as I’m vegetarian but the service is just diabolical. Annoyingly there isn’t an alternative BK in Colchester apart from this one.

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Stefan Overton . 2023-08-01

MORE AT TripAdvisor

Would give it 0 stars to be honest , absolute sh*t hole .. there was poo all up the walls, the manager Chloe was racist to me and called me the N word !!! I don’t know how she hasn’t been fired yet ! Absolute disgusting place - DO NOT EAT HERE we found pubic hair in our food and the burgers stank like fish - can only imagine what the kitchen may look like ! I’m fuming

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Relax54517549317 . 2023-07-30

MORE AT TripAdvisor

It's a really good restaurant!! the employees Cody and Eloise are really nice!!

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michelle h . 2023-07-26

MORE AT Google

The most friendly staff at a fast food restaurant ever!! Had a lovely chat with them about love island and the drink 5alive. Food was hot fresh and fast, restaurant was clean very happy with my experience 10/10 they made me feel like a person not just a customer. Thank you

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898judiet . 2023-07-14

MORE AT TripAdvisor

Lovely and hard working staff, clean restaurant and toilets. Made me feel very welcome from the minute we entered unlike McDonald’s or other fast food places. Food was hot looked good and tasted even better. Definitely recommend for a meal. The staff even said happy birthday to me as I had a birthday badge on 🥰 I don’t understand why this place have such bad reviews this was the best fast food experience we have ever had

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chloemG9095IQ . 2023-07-14

MORE AT TripAdvisor

Welcome to the dirtiest BK I’ve ever been in. You seriously need a deep clean. I’m very surprised you haven’t had a visit from environmental health and been shut down. I hope this critique will help you. Come on guys, BK as a whole is a fantastic food chain. Get the brooms, mops and cloths out asap.

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Nick Earl . 2023-07-09

MORE AT Google

Ok but burger looks as if been jumped on as sauce etc all squeezed out and look a mess but tasted ok

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Len Holland . 2023-07-08

MORE AT Google

Good place plenty of seating aria Food always comes out in good time No parking so take the buss

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Got Modz . 2023-06-22

MORE AT Google

I FOUND FLIES IN MY WHOPPER, THE SERVICE WAS AWFUL, WAITED 45 MINUTES FOR MY WHOPPER WHOPPER WHOPPER WHOPPER!!!11!!1!!11!!!1!!!!!1!! 🤮🤢🤮🤮‼️‼️‼️😡😡😡👎👎👎👎 THE ATMOSPHERE WAS ALSO TERRIBLE AS THERE WAS A BUNCH OF SCREAMING CHILDREN, I WANTED TO TOE-PUNT THEM ALL‼️‼️‼️‼️‼️😡😡😡👎👎 WOULD GIVE ZERO STARS IF POSSIBLE, BUT GOOGLE DOESN'T ALLOW IT!!11!!!!1!!!1!!11!!! 👎👎👎👎👎🍔🍔💩💩💩💩💩

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Chloe Wilkinson . 2023-06-06

MORE AT Google

The food was fresh as I was fairly early but the lady serving me sort of grunted and was not what I would say customer focused but its a fast food chain but food was fine

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keith S . 2023-05-08

MORE AT Google

Yummy Double Bavon Cheeseburger

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Karen Gladwell . 2023-05-03

MORE AT Google

What a terrible customer service here I went In to order food waited 10 minutes to be served it was complete dead it was only me and 1 other customer in there when I got to the counter and order my food I wait 20 minutes for it. there where 6 staff members in there what a joke

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George Parker . 2023-04-29

MORE AT Google

Food is OK, staff are lovely, but the restaurant is absolutely terrible. No disabled toilets whatsoever, baby changing facilities in the ladies loo only (I change my daughter's nappies as wife can't get up the steep stairs) bloke's loo never has enough soap. There's room under the stairs for a disabled toilet but they're not putting one in. Rarely enough staff to clear the tables when it's busy. I wish I could uproot the staff to another BK nearby but there isn't one, sadly. Would be 1 star if it wasn't for the lovely staff.

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James R . 2023-04-25

MORE AT TripAdvisor

2 hours for 2 burgers, utterly pathetic

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Ryan Potter . 2023-04-03

MORE AT Google

Pricing wouldnt match up to what shows on till and they wouldnt honour the price when i asked about it as on both app and in store had same issues with cart price vs offer price or like in store the stuff on the menu wasnt showing right ammount for all items. In the end manager was rude and i left for kfc after she refused to honor the price everyone could see vs staff on till.

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Oliver Bishop . 2023-03-28

MORE AT Google

States open online yet all staff are hiding out the back eating. No note on the door and they couldn’t even be bothered to come and explain to the 5+ customers outside why they were hiding instead of opening the restaurant which it states it’s open online. They then stood at the counter basically trying to hand signal us away.

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Ellie Massink . 2023-03-27

MORE AT Google

As good as a burger chain can be.

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Roy Bird . 2023-03-20

MORE AT Google

If its fast food you're after try a diferent store. Waited 30 mins for a couple of burgers. And it wasn't even busy. They seem to be preparing the delivery food ahead of the in shop. Poor.

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Milton Cramer . 2023-03-12

MORE AT Google

Service was way to slow, and they got my order wrong. Taste of the burger was average. Maybe next time it will be better

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Davor Radic . 2023-03-11

MORE AT Google

Well it’s was proper yummy Overall 11/10 Staff were great and very handsome and the vibe was wicked Would deffo never go again

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THE UGLY SKATE CO. . 2023-02-28

MORE AT Google

Ordered to Deliveroo. And Danut delivered to us. She seemed nice enough but the food was stone cold. We had to microwave it for it to be edible. Couldn’t eat the whole thing. The moment was lost. Thanks Burger King for reminding me why I awaited 8 years from my last visit.

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M5858SVdebh . 2023-02-18

MORE AT TripAdvisor

Ordered online through Just-eat. Took ages despite having ordered an hour in advance. No website updates for ages, restaurant didn't answer the phone, so could get no updates through them. Food arrived stone cold so must have been ready for the time requested. When the driver did arrive at the chosen adress with the food he was rude about having to wait a moment for us having to come to the door despite us having to wait an hour for out order! Absolutely disgusting and disgraceful.

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Axie louise . 2023-01-30

MORE AT Google

Got the vegan burger and got food poisoning

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Viktoria Robinson . 2023-01-18

MORE AT Google

Terrible place to eat. It was ice cold inside. The food took 15 minutes to be ready. I only ordered a burger. It was cold.

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Jamesathon . 2022-12-19

MORE AT Google

Weekday lunchtime. Two staff at counter. Big queue. 27 mins between ordering and collecting food. 4 People who ordered after me got their food before me (I ordered 4 standard items with no special requirements). Upon giving me my late food, girl was rude. Got back to work to eat it…it was cold and there were about 4 chips in the bag. Absolutely awful considering they’re more expensive than competitors. Maybe they should invest some of last years £33m profit in staff and then teaching them to be polite

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Richard Seeley . 2022-12-13

MORE AT Google

Service was good, food was what we expected. The restaurant was cold inside.

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Julia Lord . 2022-12-11

MORE AT Google

Just now had delivery and it's stone cold

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tony davies . 2022-11-25

MORE AT Google

Can't go wrong with a burger King. Good food, staff are friendly, and plenty of seating options.

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Cheyenne Trotter-Langlois . 2022-11-23

MORE AT Google

I've left it to long returning here excellent food polite staff I would highly recommend .

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Mick Rouse . 2022-11-19

MORE AT Google

Uzsisakai ir tikiesi kad tikrai darbuotoja uzsakyma paduos virtuvei,o gal ir ne,nuo nuotaikos priklauso thrbjt,nes laukt reikejo 40min

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Evaldas Navadonskis . 2022-11-07

MORE AT Google

Ordered delivery on Just-Eat. 2 whopper meals and extra fries. As part of one of the whopper meals, onion rings was chosen as the side. Said onion rings were missing. However, you can't complain to the restaurant because apparently it's an issue to raise with just eat, even though it's the fault of who ever didn't pack the onion rings in the delivery bags Thankfully, just eat we're very quick in issuing a refund for the missing onion rings

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Rhys Harrison . 2022-11-06

MORE AT Google

This places always looks greasy and dirty, seems this company does not motivate their workers to keep the restaurant area clean. The toilet always dirty.

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TDAH ES . 2022-09-29

MORE AT Google

Great food. Staff not so great!!

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Jo Chinery . 2022-09-18

MORE AT Google

Just can't get an order right and missing items.

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Stuart Wilcox . 2022-09-05

MORE AT Google

Couldn't use the app yet adverts everywhere for it. Ordered large got regular has to go back to swap. Then they have my wife chicken instead of veggie option which we asked for

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Daniel Richardson . 2022-09-03

MORE AT Google

A good burger king and never got our order wrong cant complain about the staff either

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Jason Coleman . 2022-08-19

MORE AT Google

I waited for 2 hours and 40 minutes for my food and it never came. Now I am very hungry! I tried to call 5 times and they never answered. I'm not happy.

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Liana Moore . 2022-08-15

MORE AT Google

I used to work for this particular Burger King more than 25 years ago. Back then this was a friendly place where the service was fast. Ordered a bacon double cheeseburger and coffee. Waited more than 20 minutes for a simple order. The restaurant wasn't busy either. My expectations were thoroughly destroyed by this one visit. I've always enjoyed Burger King. Would have been cheaper and quicker going to Wagamama's over the road.

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TheOneAndOnlyPaulieP . 2022-08-09

MORE AT TripAdvisor

Favorite Place... They Know how to treat the customer..

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Satheesh ChandraSekaran . 2022-08-07

MORE AT Google

Burgers seemed small but adequate

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Peter Hickman . 2022-07-20

MORE AT Google

Lovely day out to town pop into burger King Lovely girl on till Stacey served me always happy very helpful

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Debra Oatham . 2022-06-24

MORE AT Google

It was not to busy and it was easy y to find a seat and there chips were mega

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Peter Chambers . 2022-06-21

MORE AT Google

Good speedy walk ok service, fries always good and a whopper, what's not to like?

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Dean Karen Ludford . 2022-06-09

MORE AT Google

Food fine, but no space to sit down stairs & upstairs was cold, today upstairs closed and v quite, seats looking tired

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Kevin SMITH . 2022-06-03

MORE AT Google

My grandson loved his burger. Conveniently located in the high street.

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Lin Alderson . 2022-06-03

MORE AT Google

Every time I come into Colchester I like it in this burger king the food has always been fine

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Angela Redman . 2022-05-28

MORE AT Google

Fantastic. BK is always my first choice for this price range.

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Alex Morgan . 2022-04-07

MORE AT Google

The staff here was rude , when we finally got our food it’s was boiling hot and my friend burnt her mouth on the food. I asked for a crispy chicken and there was no sauce no lettuce no nothing leaving it dry and bland I also asked for two regular fries and they charged me for two large ones.

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Phoebe Summer . 2022-03-20

MORE AT Google

Missing multiple items from my order.

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Doddle . 2022-03-05

MORE AT Google

Diferente do BK Brasil, nota 8 de 10.

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Ana Paula De Lima . 2022-01-26

MORE AT Google

Slow service, cold food and I only because McDonald's was rammed.

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Andy Horlock . 2022-01-14

MORE AT Google

Long cues meant a long wait, made worse by deliveroo riders taking up one till, there are only 2!! Food very average, no wonder there disappearing from the high street. Toilet was disgusting, hand washer useless. I will not be returning

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Mark Naylor . 2021-12-28

MORE AT Google

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