Istanbul Delight in Colchester

I will never order from this place again as food is tasteless and always things missing it’s the 3rd time I’ve ordered from these and everytime I’ve been charged in full for even the things that are missing this was the final straw for me I won’t be ordering again!

If I could give this place 6 stars, I would! Hands down the best Turkish food I’ve had outside of Istanbul — maybe even better (sorry, Grandma). But what truly makes this place shine is the owner. He’s not just running a restaurant; he’s running a one-man charm offensive. Now, let’s talk about “Halep”— his mysterious, magical, can’t-tell-you-or-I’d-have-to-kebab-you special sauce. I don’t know what’s in it, but I’m convinced it involves wizardry and possibly a secret Turkish grandma. Order anything and ask for Halep— drizzle it, dip it, bathe in it (okay maybe not that last one), and thank me later. Food: phenomenal. Atmosphere: warm and authentic. Owner: national treasure. Sauce: life-changing. Go in hungry. Leave happy. Return often.

Absolutely disgusting ordered online and the delivery took over 13 hours to arrive. Lied to on every phone call. Worst service I have ever had

Dont normally do reviews but felt the need to warn people, took 2 hours for delivery after two phone calls and driver is on his way both times it finally arrived, food was cold tasteless and ordered a large and a small and both the same size waste of time and money avoid wont be ordering from here again

ordered at 6pm arrived at 7:45pm cold. second time this has happened. won't use them again

Quick delivery, chips ok while hot, good kabab

Missing salad from order but was refunded

Driver went to the wrong address.

Nice food nice people I love Istanbul delight always on top

Never arrived showed as delivered didn’t get the food

was 20 mins over the time half the order missing. don't accept it if u don't have what's ordered spent £30 got £10 worth if lucky. no answer on the phone

Need an option to leave a note on each item ordered as couldn't request my sauces on the side

They forgot sauce but after contact sauce was sent straight out, many thanks

Went in here after a night out to be charged £27 for 2 mixed donner meats. The staff tried eating my food as well. Not exactly happy. Avoid 100% dodgy people who take advantage of drunks.

Over charged me and refused to offer a refund, don’t buy from instanbul. All they want to do is take your money

Food was an hour and 15 mins late. Ordered ahead of time and called three times to be told they were busy and it will be there soon. Food came cold and extremely late, poor quality and I had a stomach ache the next day. Not impressed at all

Food was cold late and pretty obvious why any time food is ordered from a restaurant in town centre it's clear that the delivery drivers wait until they have loads of orders then they leave to deliver them and they're cold

Food never turned up again don’t waste your time

Amazing as usual highly recommended

food is usually good, long wait, delivery has become really slow

Very disappointing . Ordered a family meal for my children, unfortunately the delivery did not arrive. £30 quid of which I will now have to wait up to two days for, to be reimbursed into my account . Such a shame, as I have eaten in here before & the food was great.

food did not arrive and the restaurant stopped answering out calls disgraceful

Lovely staffs and nice service thanks guys 👍🏻

Nice food best kebab shop of Colchester

As always fresh and delicious, great staff, always recommended. Instanbul Delights 😋

Best of Colchester delicious food 👍

Great food experience.. I'll be ordering again

Got a takeaway from here the food is amazing and so flavourful the staff were so helpful with recommendations would definitely order again

The food is quite delicious and the more you eat the more you want it more. Always recommended Turkish Delights❤️ Yumm 😋

Best kebab shop of Colchester food was delicious nice service happy customer

Best one in the town very delicious 😋

Ordered food from here and the food was amazing so flavour full and th staff were so helpful on the phone I definitely recommend this place if you are looking for fast but amazing food

Very nice, very fresh so delicious highly recommended thank you

I’ve been using this place few times now in the food is so nice it’s highly recommended. Definitely will order again.

Well let’s start by saying I always loved this restaurant and unfortunately this time round the chips was horrible the burger was messy with cheese stuck to the box where it had melted from the burger to the box . And not only that the wait time I ordered was 8:28 and said 9:20 to 9:40 arrival time it didn’t show up till almost 10:30pm it’s ridiculous I’m not happy and all just eat wanna give me in return is £5:80 from a £20 order .

Second time try Istanbul delight it was amazing very tasty very fresh definitely will order again

Best of the Colchester Istanbul delight

First time try it was so nice higly recomend

Its nice place istanbul delight nice food nice staff everything nice thanks istanbul delight

This was amazing definitely recommended to everyone. I will order again soon

Nice food very nice staff nice service happy customer 🙃

Driver took over 2.5 hours to arrive and turned up with the wrong items. Kept calling them throughout and they kept telling me the driver was close - ridiculous, never ordering again

Children's meals drinks where not delivered.

Did not recieve the 6 wings. Got 3 pieces of chicken instead. Food was also late. Kebab was ok.

worst food ever burger was dry food was cold no flavour cheese was like melted plastic

Was missing a few items food was stone cold and too 1.5 hours to turn up joke of a place don’t waste you’re money or time

No chips with the order. Delivery time kept changing then they were still 15mins late, and food was only warm

There is no option to say food hasn’t arrived, this is scandalous ordering food @ 1700 updating app with eta of 1800-1820 saying you’ve delivered food you haven’t and still @ 1900 still no food I’m now standing in a kebab shop ordering food. Please give me a full refund asap. Disgraceful service.

food is over an hour late and was told it was on it's way shortly after it was supposed to be delivered now and hour later it's still not here and now no one is answering the phone to even speak about it.

Ordered at 18:25, Just Eat said 55min for delivery. Food didn’t arrive until 20:30.

Food took over an hour and a half to arrive and when it did it was stone cold!!total waste of money won’t ever order again

Ordered a large chicken shish and lamb doner kebab also a small chicken shish kebab...when they arrived there was NO lamb doner in the kebab only dry burnt chicken in both .also the large was the same size as the small .chips were like they had been cooked reheated and reheated.!!!trying to call to complain..No answer at all..

Just moved to the area best kebab shop we have found. Food was really good and value for money!

ordered food at 4am through there website and it never arrived by half 4 when they closed, they put it as delivered on there website delivery service The people who work here are completly incompetent as well as thieves, they stole our money and refuse to give us a refund, would not recommended to anyone let alone recommend they stay open, this place should be shut down along with its incompetence of the employees as well

Order was completely wrong, I ordered a donor meat chips and salad with no cheese and it arrived with no salad burger sauce and cheese! Chips were not cooked fully, stale and hard. I have complete picture proof and their refusing a refund absolutely appalling will never order again.

I put one star as I can't put less. It has been a shame, we ordered 2 hours ago and we are still waiting for the dinner. Wraps were liking and unwrapped. I won't order again in place. Big deception

what a bunch of c****. Order never turned up after waiting over 2 hours. Called 3 times and they told me it was on its way. Called and called again and now they have taken the phone off. I'll be seeing you in person for my refund

2 hours and counting till delivery

Terrible service, my order came 21:30 when it was meant to arrive 19:30 lol.

If you have issues when ordering direct, top right of order page is a “help” button, use it, they are helpful getting a refund but … you must of tried by calling the store yourself, but it does work, or … order through Foodhub and complain to them but you must of contacted the shop yourself first. 30/06/24 update, made the big mistake of ordering from here again, Chicken shish and lamb doner combo, no lamb doner, just 5/6 pieces of rubbish chicken swimming in sauce. Was told it was human error and accidents happen … yes but this is the second time this has happened now and I am paying for it. Fries were $*#t as well. If anyone sees me near this place again, shoot me … see below … Every time I leave a negative review on their site someone gives a 5* good one, this has to be a lucky person or with low standards or the owner or friend Mixed chicken shish and doner on Halloween 31st October and a horror of burnt doner meat, hard dry tasteless chicken and over salted chips. March’24 and tried again ordering chicken shish with doner and chips, the “chips” were like empty hollow bags of crisps or too hard to eat. Can’t say what the kebab was like because they emptied a whole jar of mayonnaise on it and so could not taste any chilli sauce so no point putting it on really, the chicken was again hard and dry, so much mayonnaise on it that the container went so soft i had to be careful picking it up or it would split open and all fall out on the floor. Absolutely disgusting but glad to of found a much better place and cheaper too, look around because these really don’t care at all Are the good reviews from staff, friends and family ? Take the money and run !!!

Awful place, staff had dirty tops on, place was dirty for was disgusting

Food was very cold but tasted fine when heated up, the salad was abit poor, no red cabbage or jalapeños ,

so cold, had to microwave it, impaired the taste so had to bin it.

I ordered fries and didn’t get them👎🏻

the food didn't turn up at all. After waiting 2 hours I called the restaurant to be told they didn't have a driver so couldn't deliver my food, only for them to say it had been delivered instead of cancelling so I still got charged for nothing. I will be contacting my bank.

according to restaurant they had no drivers and when food finally got here all cold

Food was burnt, items missing, not good

I didn’t get my food I want my food so we’re is my food

Donner meat was burned and had an unpleasant smell/flavour. The rest of the food was acceptable.

decent food, quick delivery, ordered a meal but came with no drink.

We had an evening delivery but it arrived incomplete with a yogurt kebab missing. When I called to ask about this, the person on the other end was completely uninterested and told me to “call Just Eat” as it wasn’t their problem. At no point during the conversation did they offer to send the missing item. £13.00 for what is basically a doner kebab with yogurt on it apparently vanished… Fuming!!!

It was the wrong order, I ordered chicken doner and I got a doner kebab instead.

Pizza was burnt nuggets and chips cold

the chicken was uncooked it was pink both boxs and I ordered a mixed kebab but only got given 2 meats when it was meant to be 3 just appalling.

No chips turned up and just eat wouldn’t refund me

didnt recieve bottle of drink, cheesy chips stone cold so much that cheese not even melted, salad not even asked for covering kebab

food took 2hrs 15mins to arrive. it was meant to be only 35mins. called restaurant 4 times before they picked up. was told 5 mins then 10mins. always saying that the driver had already left. it apparently took over an hour to travel exactly 1 mile. ordered the party/family deal for £42, 4 pizzas one didn't even have cheese on, two of the pizzas didn't have the right toppings, only received one of two portions of chips. just an absolute joke, start to finish. avoid like the plague

Food was well cooked and had good portion sizes

Garlic bread burnt, chips cold and chewy, chicken overcooked and tough. Disappointing and almost inedible.

Over 2 hours and still no food!

Forgot drinks - driver didn’t have a clue. Won’t be ordering here again

Good food, delivery dead on time.

always good food fills a whole and is good price too 👌

Great food when hot and fresh 👌🏻

Awful forgot to include the pots of sauce ordered for kebabs and refused to deliver. Plain dry kebabs and chips ruined the meal spoilt the evening waste of £££££££

Poor quality . Items missing and cheesy chips were very very small portion for the price you pay .

normal all good but this time it was cold next to no salad and the piter was all riped not happy

It was first time hopefully they will keep the costumers satisfied

Awful food, greasy and cold. Staff became abusive when I complained. Definitely avoid .

they did forget my pitta bread they have done this a couple times but other then that all ggod my regular place to order from always lovely food

Nice but pizza is way too cheesy

great food will order from them again

Still waiting 2.5hrs later for the food to be delivered. Spoke to the restaurant who kept shouting at me down the phone telling me it’s not his problem. I’ve had to go out and get food from somewhere else!

It was rubbish food was never delivered and restaurant was very rude and unhelpful.

Waited over an hour for a delivery from Just Eat and I called the restaurant only to be told not their problem. He was so rude, refusing to tell me if my order has even left with the driver or been made at all. ‘Not my problem’ is all I kept getting. First and last time I will be trying this place!

Absolutely ridiculous. I understand it’s a Saturday night. But I ordered an hour and a half before I called the restaurant. Was spoken to rudely by the staff the second time I called because I was wondering where my order was 2 hours after placing it. I was then told to get a driver myself to pick it up. My order never arrived despite them saying was delivered. Now having to wait and argue for a refund. Unacceptable!

Food was cold,meat was flavourless and over cook, salad was far from fresh and the pita bread was soggy. Used to order from here all the time, will never order again.

FOOD WAS ALL BURNT AND THE RESTAURANT ARGUED ABOUT GIVING US FRESH FOOD. FRESH FOOD EVENTUALLY CAME AND WAS ALSO BURNT

missing part of order came hour and 50min late,and cold

Ordered 6.30 8.20 still not arrived