Istanbul Delight in Colchester

If you have issues when ordering direct, top right of order page is a “help” button, use it, they are helpful getting a refund but … you must of tried by calling the store yourself, but it does work 30/06/24 update, made the big mistake of ordering from here again, Chicken shish and lamb doner combo, no lamb doner, just 5/6 pieces of rubbish chicken swimming in sauce. Was told it was human error and accidents happen … yes but this is the second time this has happened now and I am paying for it. Fries were $*#t as well. If anyone sees me near this place again, shoot me … see below … Every time I leave a negative review on their site someone gives a 5* good one, this has to be a lucky person or with low standards or the owner or friend Mixed chicken shish and doner on Halloween 31st October and a horror of burnt doner meat, hard dry tasteless chicken and over salted chips. March’24 and tried again ordering chicken shish with doner and chips, the “chips” were like empty hollow bags of crisps or too hard to eat. Can’t say what the kebab was like because they emptied a whole jar of mayonnaise on it and so could not taste any chilli sauce so no point putting it on really, the chicken was again hard and dry, so much mayonnaise on it that the container went so soft i had to be careful picking it up or it would split open and all fall out on the floor. Absolutely disgusting but glad to of found a much better place and cheaper too, look around because these really don’t care at all Are the good reviews from staff, friends and family ? Take the money and run !!!

Great food when hot and fresh 👌🏻

Awful food, greasy and cold. Staff became abusive when I complained. Definitely avoid .

they did forget my pitta bread they have done this a couple times but other then that all ggod my regular place to order from always lovely food

Nice but pizza is way too cheesy

great food will order from them again

Still waiting 2.5hrs later for the food to be delivered. Spoke to the restaurant who kept shouting at me down the phone telling me it’s not his problem. I’ve had to go out and get food from somewhere else!

It was rubbish food was never delivered and restaurant was very rude and unhelpful.

Waited over an hour for a delivery from Just Eat and I called the restaurant only to be told not their problem. He was so rude, refusing to tell me if my order has even left with the driver or been made at all. ‘Not my problem’ is all I kept getting. First and last time I will be trying this place!

Absolutely ridiculous. I understand it’s a Saturday night. But I ordered an hour and a half before I called the restaurant. Was spoken to rudely by the staff the second time I called because I was wondering where my order was 2 hours after placing it. I was then told to get a driver myself to pick it up. My order never arrived despite them saying was delivered. Now having to wait and argue for a refund. Unacceptable!

Food was cold,meat was flavourless and over cook, salad was far from fresh and the pita bread was soggy. Used to order from here all the time, will never order again.

FOOD WAS ALL BURNT AND THE RESTAURANT ARGUED ABOUT GIVING US FRESH FOOD. FRESH FOOD EVENTUALLY CAME AND WAS ALSO BURNT

Ordered 6.30 8.20 still not arrived

missing part of order came hour and 50min late,and cold

Please message me I never got any food!!!

Why u pay less than minimum wages to staff?

I've been ordering from here for years and this is the worst it's ever been! Food cold, burger and bread were hard (couldn't eat it), half portions of sides (compared to previous orders) and half an hour late with a delivery driver that practically threw the bag at me and left (didn't even take the just eat code). Time to find a new kebab place in town.

No communication from shop and when I did call them they lied about my order been on its way and then sent wrong drink and salad had fell out of box and chips just warm

Order was late. Called in. The man answering angrily said “it’s on its way!” Hanging up on me. Food was all cold and poor quality. I’d strongly not recommend anyone go to Istanbul Delight. Bad food and bad service!

Made my order at 2am and it’s now 3 30 am and my food still isn’t here but yet it’s been marked on here that’s it’s been delivered over an hour and half wait for something that’s still not here how shocking

pizza burnt and Cold cheese garlic bread was just four bits from a baguette with some cheese on and also Cold cheese chips.all awful only thing that was OK was the garlic dip . shame as have ordered direct from the store and been a walk in and had no issues but this time I can honestly say it was entirely inedible worst takeaway I have ever had

Kebab was nice but no chips sent again

Highly recommend it u hungry at 1am Got a 14inch pizza only eat 2 slices so filling recommended if your really hungry

Generous Portion, Very fresh, Very tasty. No doubt Turkish people have big heart when it comes to meal, they give alot of sides and big portions. Definitely recommend ⭐️⭐️⭐️⭐️⭐️

kids burger turned up rock hard ,so hard you didn’t get ya teeth into it!! both drinks were missing! delivery person said il come back and guess what nope they didn’t! i rang restaurant and he said oh free burger and drinks next time? erm nope i’ve got a kid here waiting for dinner i want a replacement! ok ok we send (i live two mins away in car) , 45 mins later and no dinner!!!

I know your app can’t give presise time but to say it’s been delivered and I haven’t even received my food is not right

The order was a half hour late and the warmest part of the pizza meal was the salad.

1 star for posting their junk mail flyers through letterboxes at almost 10pm at night.

no salad when i asked for it not 1st time its happened

You forgot my pot of mayo. Not a happy customer.

Absolutely gutted! This used to be the best kebab place in town. Was 1 hour and 40 mins late and when it come it was cold. No salad. No bread! Fatty meat! Absolutely gutted ! Won’t be ordering again

Great food and great staff very helpful Thank you

Very good,well done Istanbul delight.

Salad not fresh, chips not fresh. Had better in the past unfortunately.

Just had a superb takeaway, delivered on time piping hot, very good food.

Good service & didn't have to wait long

took forever to arrive and somehow completely forgot the pizza

over hrs to recieve delivery, orderd at 6:30, arrived after 9 pm! The quality of food was shocking! burger bun rock solid. must of been stale then slightly toasted to cover it up. chicken inside it was so over cooked i couldnt eat it.. it was practically disintergrated inside the burnt batter!! i wouldnt feed this to a dog! so terribly dissapointed.

Honestly, the food was hot and tasty! Delivery driver was polite. 💯 would order again. Thank you 😊

Ordered a large chicken mixed kebab and they gave a small lamb kebab.. not the first time they have made this kind of mistake either. Won’t be ordering from again

Great food as always and was early which was a great result for a Saturday night!

Burger and doner meat lovely but let down by chips couldn't eat them obviously reheated.. All 3 portions binned.

The meat was old and dry chips were soggy and uncooked and the salad was not fresh

Respectfully the food was awful. Cold kebabs and chips in trays filled with grease. You’d expect hot food prepared correctly. Waste of money. Only thing that was edible was the onion

Over an hour late, then got given the wrong food, took another hour to get the correct food, which resulted in me staying up till a ridiculous hour for the correct food to arrive, not good service!!!!

haven't received my order yet it was meant to be here at 1910hrs.not happy with the service

Food wasn’t cooked well and arrived more than 45 minutes late.

I didn’t receive full order and after contacting the restaurant I was told they would bring missing items but they never

Excellent and fresh food. The staff is super nice.

Very Strange,the website for Just Eat was asking me how the meal was?and about food quality .But it had not arrived yet.So how can i rate it at this point?Now it's arrived over 25 minutes late the food is good,but the delivery was not good and i had to call the restaurant.

Food has not been delivered yet although it says 'Enjoy your food'.

No salad with two chicken donners I ordered and also chips are overcooked :(. Very poor

Good food but no drink delivered with order probably taken by delivery drivers

No fault to the restaurant but it was all the drivers fault and my food is cold

I ordered food from Istanbul today, I am very happy, fast and hot fresh food, you should definitely try it

Quick service nice people thank you for everything

Not happy with it being so late

Absolute joke, ordered a small kebab and they have literally served me a mini pitta bread are you joking me, then they threw 4 chunks of chicken on with really wet onion and red cabbage and that was £9 then got a portion or chips with couple sauces for £18 what an absolute rip off. Avoid this place, many better ones in town for better value

Was 35 minutes late chicken was like a rock so hard burger was ok chips warmish when called asked where food was as it just eat said my food was delivered 35 mins before it arrived the man said the driver hadn’t started work no call to explain situation won’t be ordering again

Always get delivered but because they are terrible for delivering we collected. Missing items still. Never had a perfect order from here.

1 star because i cant give zero… rude and cheap staff..

Extremely unhappy food took well over an hour to arrive it arrived cold and I received the wrong items I asked for a refund and they very rudely told me they would give me 1.20 of the money back

Fresh Salad and freshly cooked!

Food was awful. Ordered a chicken shish, got about three pieces of tough chicken in a stale pitta bread. It was also delivered an hour after their delivery time, which was two hours after I had made the order. So if you want to wait two hours for a stale pitta and a kids portion of chicken, go ahead and make an order.

Food turned up 40 mins late, when it arrived it was cold, the food was also out for delivery for 30 minutes

Good was 2 hours late and was cold. Chips were missing and hardly any salad looked like it had been chucked in the bag. We will not be ordering from here any more, the service has gone down hill dramatically

Usually everything’s great. Tonight the food was an hour late without anyone telling us there was a delay. No chips - got salad instead. All boxes in the bag were crushed. Not the best meal tonight unfortunately.

The food was really cold and damaged packaging

Honestly the worst! Got our order completely wrong.. twice. And managed to forget the drinks… twice! Food was cold. Will never order from them again.

amazing hot and salad was fresh 😋 😍

Wrong items delivered. Just responded 3 hours later to request photographic evidence

If I could give 0 stars then I would. The food took well over an hour to arrive and arrived luke warm. I ordered Large and received pittance. When I called to complain and ask for a proper portion to be sent was told that it would not be cost affective to them and that I would have to drive to them to get a replacement order. They are happy to take your money but they are not happy to give you a fair portion or rectify it after admitting that it was their mistake, would not use again and would advise anyone reading to stay clear.

Awful service from start to finish, driver was late, had entered the wrong post code and then had to correct him after a ten minute phone call.. then had to stand outside and wave him down the road, order came under portioned would be a compliment to what we received, contacted the shop and they admitted that they had a new member of staff who obviously didn’t know the portion sizes … (it was they said it’s not worth them delivering us a new lot of food as it would cost them too much in petrol.

way to much garlic may salad was not fresh also very badly display looked like been chuck in not happy at all

Everything was perfect. Top marks

Was bang on time and the food was out of this world good. Had a mixed kebab and everything was cooked perfectly. VERY generous amounts. The wrap was massive and weighed so much 😮👌. Will definitely be back. One of the best kebabs I've had in a long time! So much meat! Thanks guys

Hot, fresh and nice service, thank you to all the staff

I take lamb doner last sunday. I was very happy. They do probably doner. I t hink İstanbul Delight Kebab and pizza shop number one in Colchester.

I ordered tonight got it faster than I thought and meat cooked was cooked to perfection I will be definitely ordering from Istanbul delight again

The first time in five years the food was delivered early and its always been late before and we actually did not hear the delivery person knock initially but he phoned my mobile and we came to door straight away after the call.Thank you

so order was put through at 18.00 estimated delivery was at 18.50 to 19.10. At 19.15 I phone Shop and they tell me that they was waiting on a driver as one didn't turn up for work. I phoned back at 19.30 and tell me it's on way, the app tells me that's its been delivered. Shop staff then tells me not to worry app is rubbish. meal now with me at 19.49

Had to phone as order had said it was delivered when it was clearly not. Was then told it’s only just left the kitchen and the reason for this was traffic? It arrived 45 mins after original delivery time. Not great as I was waiting to eat before leaving for a night shift.

Ordered a double chicken burger to only get lettuce and mayonnaise in it not chicken!

Very good food would go there again cheers

They forgot to bring the drinks I ordered four can of 7 up so now I've lost £6

After 30 years, it's still The Best, The Freshest, The Tastiest Kebab in Colchester 🌟🌟🌟🌟🌟🌟

Order was missing a portion of chips and cheese out of the burger. Such a shame as let down by this, when the food was actually yummy.

Food was wonderful as always only kebab shop I go to food is always hot fresh and tasty defo recommend

Sadly the chips were missing from the order, the sauces were wrong, I asked for garlic and got something else. Also a lot less meat than usually provided having ordered this before.

Never update delivery in app and food tasted like it was cooked yesterday and reheated over and over,

my order wasnt even printed out had to wait ober an hour and a half for my food as i say they reckon my just eat order didnt print out so they hadnt done it it was inly because i phoned up from the app to see what was going on they said they hadnt recived it or the machine hadnt oronted it out when was already 20mins aftr the allocat d delivery time them had to wait ana extra 25 mins to actualy recive my food so was about an hour and a half to two hour

Terrible service waited for over 2.5 hours and still no food. How long does it take to cook a kebab?! Won't order again

cold late n disappointing half of what you have ordered go in u get more ALSO WAS LATE TO DELIVER EVEN THOU the ADDRESS n POSTCODE WAS RIGHT... even the driver said sorry it's late

the flavour was good, but way overpriced, everything was falling apart and the paper they wrap the kebab in started to drop metal flakes everywhere, avoid at all cost

Cold and disappointing, in the bin

Good food for a good price and on time👍

Food late as normal and cold another waste of money won't be ordering from you anymore

Waited an 1hr and 40 mins for mediocre, just warm food. Had to chase delivery. Disappointing.

Great service lovely food 👌❤️ Muhammed

I accidentally dropped some sauce on the door mat. i asked one of the guys if i could have some napkins to clear up the mess after they asked me to, they said no napkins “take your top off and clean it” TWICE. absolutely disgusting behaviour. this used to be my favourite place to get food, my opinion has changed. if you’re a woman (or a man) i do not recommend going here unless you want to be spoken to like this. DO NOT GO.