Based on 2.962 opinions finded in 2 websites
Based on 2.962 opinions finded in 2 websites
Nº 464 in 553 in Colchester
Nº 14 of 24 Fast food in Colchester
Opinions
One of the best McDonald’s I’ve been to. Clean, happy staff, male toilets were spacious and inviting and the seating area was moden and clean
Kirk S . 2024-10-24
MORE AT TripAdvisor
Food ok but got fined for parking over 90 minutes what a con . I hate these places they prey on family's as lots of people eat have the kids playing in playhouse then get some afters maybe a coffee then slam you with a fine
robert M . 2024-10-08
MORE AT TripAdvisor
Very slow service all that seems important was doing the deliveries
Claire Densley . 2024-09-29
MORE AT Google
I was getting my granddaughter a meal there, I don't eat there meals but my grandchildren love McDonald's
Norman Battersby . 2024-09-27
MORE AT Google
Always cold and horrible, taste less and not worth the money, maybe training needed on food temps and using a probe and quick
barnsie78 . 2024-09-20
MORE AT TripAdvisor
Best McDonald’s ever !! So clean so tidy ,food is exquisite , staff definitely deserve a pay rise !!!
Emily Godfrey . 2024-09-15
MORE AT Google
waited over an hour for my order, asked numerous staff where it was and got the manager involved, manager takes my receipt, goes in the back. 10 minutes later she’s back with no food and no receipt. I ask her again and she has a meltdown and denies me ever giving her my receipt? Thankfully a young lass went and found my receipt crumpled up and she made my order, order placed at 10:20am food received at 11:30am.
Oak Wildish . 2024-09-15
MORE AT Google
If you need to pay at the till you need to be standing there for a good 8 minutes being completely ignored by one of 15 staff that are bizzy chatting to one another about their weekend bender, then your required to call for service which trained staff make a point in rolling their eyeballs up and over left to right, followed by a cupple of huffs and puffs followed by dragging their knuckles along the floor towards the paying customers. (I'm deaf so take note of this one.....I LIPREAD VERY WELL SO NEXT TIME DONT MOVE YA MOUTH WHEN YOU HAVE CUSTOMERS WAITING....) shame I'm having to point this out but next time I hope I can give a positive review.
Bill P . 2024-09-08
MORE AT Google
Bins need to be empty very full very smelly driving in and out service was good this time
Zara Andrews . 2024-08-30
MORE AT Google
Sooooooo slow, worst McDonald’s I have ever been too. All employees are just standing around. Not overly busy for a long wait to be justified.
Danielle Barker . 2024-08-30
MORE AT Google
Was in the queue then placed my order. Waited ages to get to the window then was told that they can’t serve anyone as the system was down. I had cash but made no difference. I feel that the profit that McDonald’s make they could have given the people who had already been served their food but was just sent away! Disgraceful really!
Future Landscapes Ltd . 2024-08-30
MORE AT Google
Twenty four minutes to collect two burgers with no modifications is simply not acceptable. "Fast food" smh.
C S . 2024-08-27
MORE AT Google
Avoid here absolutely incompetent behavior absolute degenerates lot of them worst McDonald's by far stanway is the best one by far they need to take notes
Joe Wright . 2024-08-25
MORE AT Google
Yatish and Gareth claim to be 24/7 however refuse to serve beyond 2300, not ideal claiming to be 24/7 however that is how it is in colchester.
Tommy Colsell . 2024-08-24
MORE AT Google
One of the best Mcdonalds in the area!
Andrea Clarke . 2024-08-24
MORE AT Google
The food was great once we got it. I was left trying to flag someone down to serve me at the counter as my Nan wanted to treat her great grand kids to a McDonald’s and only had cash to pay with. I had what appeared to be the manager pop to the counter but not even acknowledge my existence! I can understand how busy the place was, and would have been more than understanding if I ! and also a que of people behind me were simply acknowledged with a simple “sorry I’ll be with you shortly” But NOTHING. Even other staff approached the till with zero acknowledgment when trying to grab their attention. I waited over 15 minutes before given up ! And told my Nan I’ll simply pay on the self service screen. To then wait over 20 minutes for food due to being absolutely chaotic and clearly making just eat orders a priority then the actual customer infront of them. Will not be coming to this McDonald’s again ! All of them appear to be going down hill with crap customer service in my opinion. It’s a shame. Takes away the point of it being fast food.
Stacey Kirk . 2024-08-19
MORE AT Google
Always something not available on the menu, and you're stuck in the drive-thru queue until everyone in front has been served. There was no way of exiting earlier if needed. All 3 bins at the car park exit are always full and overflowing. Rats, foxes, and seagulls all around.
Danielle Spinks . 2024-08-06
MORE AT Google
McDonalds is going down hill. Incredibly. Since takeaway orders take a priority over waiting customers. It's nuts. Decided drive through as had 2hr drive home with 5 hungry passengers. Had to go in because double big mac was just a standard big mac. Then had to go back in because a burger missing. Not to mention the 20 minute wait in the car park because they were just parking people up. It was a Friday about 6.30pm. But I can't see why it takes so long now. And why everyone who orders has to park up and wait.
Louisa S . 2024-08-06
MORE AT Google
this joint is a complete disgrace for McDonald's
Nick . 2024-08-05
MORE AT Google
Iv'e only been here 3 times, all times, horrible experience. Last time I went, was sitting in the drive thru for half an hour, couldn't leave cuz of the curb, after my order was taken, another 10 minutes pass and I finally get the window, pay, 2nd window, wait, wait and wait. They tell me to go wait in the car park, 25 minutes pass by and they finally give me my food, It is cold, it would be nice if they didn't have a "Lack of Staff" all the time, I would advise going to the McDonald's on the A12 Motorway, one near Colchester Train Station or Near Smyths Toys Superstores. 1 STAR
BTD Airsoft . 2024-08-04
MORE AT Google
I enjoyed the food it cost about 34£ for a large meal I buyed
Lawi Rayha (Ķňıı) . 2024-08-03
MORE AT Google
Went today at approximately 1:30pm. Ordered my food as normal all was fine.(food came to a total of £15) When it came to paying they had soemhow messed it up. Which isnt a problem don’t get me wrong but this is where my experience went down hill. I repeated my order atlwast 5 times to different staff members. They then told me the person in front had paid for my order and I had to pay for there’s (there’s was £4 more!) the staff member then rolled her eyes at me and asked if I would park up and come inside. To which I said no as my disabled child was in the back. 5 mins later and I’m still sitting there repeating my order. They then asked me to pay cash which I couldn’t do as I didn’t have cash on me. Personally the way this was dealt with is not acceptable and I will not be returning. I would like this to be dealt woth as soon as. Oh and to top it all off they forgot my dip so my food was then dry!
Charlotte . 2024-07-30
MORE AT Google
Focus more on cleaning the seats , tables and floors
Malteser . 2024-07-21
MORE AT Google
Usually very good but they seem to be horribly understaffed with heavy backlog, order took 30 minutes until I checked and the guy ran it through again. Crippling the business
Alex Doidge . 2024-07-18
MORE AT Google
Just waiting 25 minutes at the drive through for a treat for my children for breakfast. Went to the window to ask what was going on to be told they have no staff and it’s tough! Didn’t give us that option at the payment window to decide if we wanted to wait. Just took our money! The staff are rude and ignorant! No apologies nothing!! What’s happening McDonald’s? Time to review your staffing situation!
kellynevins13 . 2024-07-16
MORE AT TripAdvisor
Can't cope with the quantity of customers. Having to park in the carpark (not the allocated spaces) and wait for runners to come out with your food. And it was throwing it down with rain and they had no coats, just their t-shirt and cap. Never using it again. I sat at the entrance of the drive through for over 10 minutes and no cars moved, 1 car sat at the first window. This place needs auditing and removing the double order machines and putting it back to 1, it worked better (just) then.
Craig . 2024-07-16
MORE AT Google
20 minutes wait in que for drive-through
Dragonien wind . 2024-07-15
MORE AT Google
Stuff is so rude and food was bot hot make it good
Phoebe . 2024-07-10
MORE AT Google
Don't go at 6.30pm on Saturday. Fast food is simply ironic when the queue is more than 10 cars deep
Jaki Field . 2024-07-03
MORE AT Google
Nice food good place for family outing Good packing area
david usman . 2024-07-02
MORE AT Google
Highly recommended if you’re walking near the area and you’re hungry. It closes late
Isireli Rogoivalu . 2024-07-01
MORE AT Google
What an absolute joke this mc Donald's is I went and placed and order thought the app for 2 meals and done the click and collect in the bays we waits 40 minutes for our meals to arrive to use in the car. I had to go in my self and collect the order when I went to the counter tried speaking to someone and no one acknowledged me about my order. When I finally did speak to someone to Try and get my order it was not even there for me to collect when it was it was the wrong food I had to speak to the manager on shift and say to him it was wrong he finally got my order when I got home bearing in mind I only live a 3 minute car journey it was cold the burger the wrap and the chips I paid 15 pounds for this food and I was waiting well over an hour to get my food I will be not returning to mc Donald as of the poor service and the bad customer service
George Parker . 2024-06-30
MORE AT Google
40 minute wait for cold food served by ignorant, disorganised lazy rude staff. At least 6 standing round doing nothing. When approached was told to speak to someone else. Manager just as rude. People asking for refunds. They more interested in doing just eat deliveries. Horrible individuals, horrible place
wadds51 . 2024-06-30
MORE AT TripAdvisor
Disappointed with my order as I specifically ordereda burger with extra mayo and it came with nothing the drive through had nobody in it and they still asked me to wait. To top it all they blocked my number when I tried ringing up.
Lisa Smith . 2024-06-30
MORE AT Google
I watched 3 different orders get refunded before any orders started to come out. The staff seem directionless and not sure what to do. The only manager I saw in sight was running around like a headless chicken and to be honest it makes sense why the staff don't know what they're doing. When a woman got irate none of the crew trainers or managers attempted to get her order to her but instead they had a shouting match. I'd say I'm shocked but this seems to be par for the course for a Colchester McDonald's. There needs to be a serious change in training or management because this happens every single time I visit a branch in Colchester.
Erin Kiely . 2024-06-29
MORE AT Google
Was bluntly rejected at the entrance by staff and told, we're closed with no explanation or any option of being told when they will reopen.
Viral Films . 2024-06-25
MORE AT Google
The only 24 hour mcd in the area, but they choose to serve the low quality food during night, specifically after 11. It’s not a one time experience, every time they mess up with something. Poor service I should say.
Suparna Arakkal . 2024-06-25
MORE AT Google
Great location, nice outside space, efficient drive thru.
Colleen Gallagher-Hill . 2024-06-23
MORE AT Google
One of the better versions of this restaurant and on a easy to get out of junction with ample parking.. they sometimes miss things double check or avoid the drive through exactly what you expect from a McDonald's really
Keith Long . 2024-06-22
MORE AT Google
Out cycling today, 19 June, after about 22 miles off road I really fancied a Maccers. Pulled into Colchester Leasure Centre branch, worried about my expensive bike I tried to use the drive through, it was pretty quiet so seemed a good solution. Sat on my bike for ages then a voice came over tannoy ‘remove helmets for the drive through!’ So I did, waited ages more, car pulls into next microphone and they take their order! I shout out ‘what about me?’ Real charmer comes on the mic, ‘we don’t serve bikes, cars only, it’s a drive through!’ With more than a hint of sarcasm and overloaded with rudeness. Now I understand that health and safety rules might well prevent bikes on the drive through, but a timely and polite ‘sorry, we don’t serve bikes on the drive through, please come into the restaurant and we can serve you.’ Would surely have been better. Have a nice day! Not!
Bernie Catchpole . 2024-06-19
MORE AT Google
Ordered 2 coffees and a flat bread and we’ve been waiting for at least 10 mins poor service. Hardly anyone at the restaurant just Uber Eat and Deliveroo drivers who seem to get priority. Flat bread was cold 🥶 coffee is hot which is something.
Andrew Donnelly . 2024-06-11
MORE AT Google
Would give 0 stars if i could, 25 minute wait in the drive through and then another 25 minute wait to get our food. Would be nice if they weren't "Short staffed" all the time. Food wasn't hot when it we finally recieved it after 50 minutes. then one of our 9 Nugget meals were missing and we waited another 10 minutes to get it. So in total we were here for 1 hour just for some maccers. Go to the one on the A12 Motorway or near Smiths toys, trust me.
MXAirsoft . 2024-06-09
MORE AT Google
Ordered food via the machine. There was about 5 other sets of people waiting plus about 5 delivery drivers with more turning up. I waited 30 mins to be served all the while delivery drivers were in and out in minutes. The McDonald’s treats walk in customers now is disgusting. Also my muffin wasn’t wrapped properly and all over the place in the bag.
shaun y . 2024-06-09
MORE AT TripAdvisor
Great mcdonalds,kids and customer friendly
apugudu Rams . 2024-06-09
MORE AT Google
An absolute shambles of a takeaway restaurant. Without fail every time we go, we end up with items missing and I mean EVERY TIME, whether it be an app order or in-person order, breakfast, lunch or dinner. Worst thing about it is, it still happens when it is quiet. Management clearly aren’t able to organise decent processes to get their staff to complete orders efficiently and correctly… Another bug-bear of mine with this location, is the fries portion sizes. Again consistently, if you order a large meal, expect to get about a third of the cardboard cup filled with limp fries. Not going to bother anymore and will drive elsewhere…
Boneo 87 . 2024-06-09
MORE AT Google
Worst mc ever. Would put 0 stars if posible. 30 min for 3 burgers. All diferent than what order. Spyce when orders plain and viceversa To many young staff that anly know to say let me get someone.
Catalin Alexandru Avram . 2024-06-08
MORE AT Google
3 items were missing yet again!
Tanya . 2024-06-05
MORE AT Google
The new workers are really fast with my food, it came out a little cold but the workers done what they could in such a flash blazing atmosphere
JB . 2024-06-04
MORE AT Google
Using the drive threw, the car parking area was full and they was still taking orders with nowhere to park. The food took 25 min to come out. (not a very fast, fast food order). Rather then stopping taking orders and allowing the staff to have a chance to catch up on orders, someone decided to allow orders to be taken. Unfortunately this was not a very good experience on this occasion.
matthew wright . 2024-06-03
MORE AT Google
Most horrible McDonald’s in the whole of Colchester, 3 customers waiting in the place and 2 cars at the drive thru and I only ordered 1 wrap with a bottle of water and it took them 15 minutes to get me that. Lack of attention to customers who ordered inside the restaurant absolutely ridiculous
R T . 2024-06-02
MORE AT Google
By far, the worst McDonald's in the area if not the whole county. 35mins to wait for food in the drive through. Only 5 cars ahead of us in the queue, waited for about 15 before paying then asked to wait for food with the excuse of we're a bit busy at the moment. It looks like the least busy McDonald's you could ever visit. Truly terrible
Matthew Dunne . 2024-06-02
MORE AT Google
Wait absolutely ages for your food they completely mess up your orders and then you want assistance and the staff completely ignore you treat there customers with absolute contempt
David Flavell . 2024-06-02
MORE AT Google
Cannot rate atmosphere as I used the drive thru
Sharon Welch . 2024-05-31
MORE AT Google
Orded from uber for it to turn up cold
Kevin Barnes . 2024-05-30
MORE AT Google
Very slow to get through drive thru
Luke Jenkins . 2024-05-29
MORE AT Google
If I could give 0 stars I would. 40 min wait and still no food so ended up requesting a refund. No apology. Nothing. Will not be returning. I had 2 upset children, one of whom is autistic and had a full blown melt down due to this! Disgusting service and certainly not fast food
Emma Hudson . 2024-05-29
MORE AT Google
Seems to be no organisation, waited 25 minutes for 4 meals. Lots of kids standing around talking behind the counter. The drive through seems to be the priority for service.
Rim Renov8 . 2024-05-27
MORE AT Google
Such slow service. A lot of staff but wait ages for food mcflurrys and drinks made well in advance end up with a mcmelted. Lots of people bringing stuff back as seemed to be issues. If anyone reads these reviews come on sort it out. Seems a lack of management and direction behind the counter.
Craig Brooke . 2024-05-27
MORE AT Google
Terrible service. I used the app to pre-order. As usual, was told to park up and wait. No big issue with that, but they tried to hand me incorrect orders twice. I gave up and went inside and one staff member personally sorted it out. This happened last time too. I’ll probably go back to ordering on drive through.
Jason Clark . 2024-05-23
MORE AT Google
Standard McDonald's, not very clean, but overall ok. There is parking for cars, a poppy drive, a summer playground, a children's playground with a slide and climbing frame.
Ярослав Федотов . 2024-05-23
MORE AT Google
I get food from here only a few times a year but it's always bad be nice if they filled the cup to the line instead of 30mm lower than the check line what's that all about might as well order a regular
Adrian Pegram . 2024-05-22
MORE AT Google
Took forever to get food that was simple order and they didnt have half of the things that i wanted to order
Jade Roberts . 2024-05-08
MORE AT Google
Machines receipts are not in order, and very little breakfast options
Evaldas Senavaitis . 2024-05-03
MORE AT Google
Seemed to always be slow, and I thought on one occasion it was just because it was busy, but came another time in an evening and even though it wasn't that busy, service was still quite slow. Otherwise good - plenty of parking, and the staff are great.
Jake Mackenzie . 2024-05-03
MORE AT Google
I've been in Colchester for a couple of days, popping in to see my mates. Just yesterday, I swung by McDonald's at Colchester leisure world. Gotta give a shoutout to the lass who sorted out my flurry, she was spot on with the ice cream portion. Usually, I end up with a tiny dollop, which winds me up, but not this time! Think her name was Anjaly, if memory serves me right. Couldn't quite make it out yesterday, but she's definitely got the knack. Well pleased with the service, I must say. Already planning my next stop at McDonald’s leisure world. Cheers! McDonald’s leisure world: ⭐️⭐️⭐️⭐️⭐️
Amy Lisa . 2024-05-03
MORE AT Google
Why is it so slow on a Sunday at 6pm? We were hoping for fast food!
Suzanne Gimes . 2024-04-28
MORE AT Google
Went to the drive through which had a small queue of about 5 cars. That took about 45 minutes to actually get to the window for ordering. We ordered a chicken big mac and a sweet chilli wrap meals. Had to wait again for a while to get to the food window. Was then passed a bag with a fillet of fish and a big mac, so we had to wait for someone to return to tell we had the wrong order. We were then given no apology but were given a bag with what looked like the correct order. Unfortunately not as the wrap was right bur the chicken big mac was missing most of the filling and half a bun.
gizmo . 2024-04-28
MORE AT Google
I don’t usually write reviews but I’m so shaken up because one of the members of staff Lexi came over to our table. Swearing and shouting and scaring my children after I complained at the til about our food being 30 minutes late and sat on the side for 15 minutes. I will be contacting head office and the Franchise owner.
Domo Drums . 2024-04-28
MORE AT Google
It's MacDonalds... Quick service, ideally situated, nothing to complain about.
T 395 . 2024-04-23
MORE AT Google
Bad and slow 20 min waiting and wasn't even busy so overrated Next time kfc
Fation Kouka . 2024-04-22
MORE AT Google
Ordered food 45 minutes ago through the app and STILL WAITING!! TIME ON THE APP KEEPS CHANGING EVERY 2 SECONDS!!
Lucy Bone . 2024-04-21
MORE AT Google
Used app and drive thru. Busy as was Saturday but not too long a wait.
Jo Chinery . 2024-04-20
MORE AT Google
Rude staff.always putting cheese in the burgers ordered with out cheese.missing all nuggets out of happy meals several different visits.never giving the sauce with the happy meal that was ordered.never have receipts so I can fill out about the bad service.this place is a shambles
Terry Baker . 2024-04-13
MORE AT Google
Adriana served me so delicious food, i call it slap up meal and very friendly. THANK YOU I am comming back and the staff have empathy and easy to deal with customer service order
Kurd i . 2024-04-11
MORE AT TripAdvisor
Nice and clean. friendly staff. No problems. And better than the one in the high street. *Update* Went to McDonald's for a Mc furry. Didn't put chocolate sauce. so I asked the lady to put chocolate sauce but said it ran out so they put cream egg sauce in. And they did the same thing to my friend but they did put chocolate sauce in my friend Mc furry. So they lied!
JJ Cambridge . 2024-04-11
MORE AT Google
A busy but well organised restaurant. Drive through got our order correct despite our dietary requirements. Friendly staff. What more can you want!
David Packard . 2024-04-10
MORE AT Google
Slow service, the drive thru is absolutely pathetic and extremely busy. Staff are so abrupt
Dil Singh . 2024-04-07
MORE AT Google
Food full of junk only decent thing is some drinks and porridge except takes agest to get ready when order 4 pots. Mc donads are getting rid of staff and using computeres instead.
Dan Somers . 2024-04-05
MORE AT Google
Horrendous service, I'd advise you not to go there if you have allergies because they will not accommodate you. I have a dairy allergy so asked for them to swap a vegan cheese for a dairy cheese but the manager decided they couldn't do it as a policy, which I know is untrue as other McDonald's have been more than helpful in numerous places. He then tried to bamboozle us with "Natasha's law" which states that all allergens have to be clearly displayed, it doesn't say you can't swap an allergen for a non allergen product as the manager tried to say. Yes it is a discretion thing but how hard is it to do a simple swap and not lie about it. Will definitely not going there again.
Delia . 2024-04-05
MORE AT Google
Ordered via the App whilst at the restaurant - inordinate delay in food arriving at the table and had to wait in queue to speak to someone and then wait again to pick up ourselves from the counter. On opening our youngest's Happy Meal - fruit bag missing, so had to go back to counter and queue again ! 'Extras' missing from Happy Meals at this restaurant is a regular occurrence for us 😠
Mel Lilley . 2024-04-04
MORE AT Google
Waited for drive through order for over 20mins when it was quiet. (2 double cheese burgers and quarter pounder meal) Fries were cold, a burger missing from my order then expected to wait for there mistake while the rest of my food sat getting cold. Ended up walking out without fries as there was no urgency or apology
Jamie Day . 2024-03-31
MORE AT Google
Great place........v.healthy in my book despite some views. I always have medium chips & a cheese burger without sauce( u have to go to to till for taking out sauces) but I prefer this & have twice been served by 'Caroline' who is v.early friendly & calm, answers yr questions & doesn't rush you! Clean loos / plenty seats / hardworking staff/ lovely outdoor space inc. children's play area/big car park, directly opposite the range, nr 'gobananas' in front of colchester's beautiful big park, next dr to the leisure centre & its partner building aqua springs! The hrly no.4 bus runs on cowdray avenue & jst 20 min walk from premiere inn, majestic wines. Beefeater & Col North train station!
louisab Ventura . 2024-03-31
MORE AT Google
Bins unemptied, litter and food waste all over the place, attracting dirty pigeons and seagulls. A big corporation like this should be doing better.
Robert Harrop . 2024-03-29
MORE AT Google
Food was cold, Big Tasty is tasty just never big. And why is it that the milkshake machine is just never working..........
Ben Taylor . 2024-03-12
MORE AT Google
Great staff really helpful and the food is to a good standard
Carl Smith . 2024-03-07
MORE AT Google
Yet again, second day in a row my delivery turns up only after taking nine minutes in a car both times, it comes in the brown bags that are meant to be sealed. None of them were sealed. They both came out of somebody’s boot, just the boot not in a bag just out the boot so stone cold. This happens so often and when you’re down that way when you go to the drive-through they can’t manage that either they get everything wrong how that place is still in business I don’t Knowit should be boycotted it’s a rip-off they have people on mountain bikes, biking miles with inadequate food heating bags. Why do people put up with it I wouldn’t have given them one star if I had a choice but I wanted to post this review
Peter Hurst . 2024-02-28
MORE AT Google
Very slow service 3 people in the restaurant but all the service was concentrated to online deliveries us inside had a long wait
fred Gibby . 2024-02-27
MORE AT Google
Absolutely disgusting ordered 2 large wrape meals a cheese burger got 7 milkshakes what a joke even had a recipet showing my original order tried phoning several times but line constantly busy. Will not be using again. Still waiting for a reply nothing.
Andrew stevens . 2024-02-21
MORE AT Google
Everytime I come here to grab McFlurrys as it says in the app McFlurrys are AVAILABLE. They always tell me afterwords that they are not available. I feel like with 30+ staff in the work place you would assume at least 1 person can update the McDonald’s app. I’ve driven 20 minutes for these McFlurrys to now have to drive another 20 minutes to a McDonald’s that actually have McFlurrys. It’s just simply lazy behaviour and such a let down
Kathrine Short . 2024-02-09
MORE AT Google
Wanted a quick meal...got one & enjoyed it.
Sarah Munson . 2024-02-03
MORE AT Google
Great food for quick stop Friendly staff
Aman Jatakia . 2024-02-02
MORE AT Google
Amazing and friendly staff also very helpful
rachael greenwood . 2024-02-02
MORE AT Google
Felt comfortable and served fast.
Shair Ali . 2024-01-27
MORE AT Google
I recently visited McDonald's, and I must say it felt like the straw that broke the camel's back. McDonald's seems to have lost its charm as a quick and affordable option. The introduction of various ordering styles has only complicated the process. I miss the simplicity of queuing at traditional tills instead of the confusing number system. The attempt to modernize with delivery to table or car via a touchscreen system felt cumbersome and slow. The interaction with the Just Eat driver was less than efficient, and the printed receipt never work only added to the frustration. McDonald's, please consider returning to a more straightforward approach for the sake of customer satisfaction.
michael overill . 2024-01-27
MORE AT Google
I didn't get what I ordered, I came home and half of the order wasn't packed
Sylwia Klaman . 2024-01-13
MORE AT Google
Because McDonalds. Food ok-ish. Service - bored touts who have NO customer services skills. Atmosphere - bored, below average.
Teo Tutulan . 2024-01-13
MORE AT Google
Chips were far too salty , didn't ear them . Drinks fine service lovely
Strongwoman . 2024-01-11
MORE AT Google
Very slow (waited 30 mins after ordering at drive through to get food)
Lisa . 2024-01-06
MORE AT Google
Courteous staff. The kids had fun and made friends 😀
Lami Togan . 2024-01-03
MORE AT Google
Regularly disappointing. Defo recommend that you double check your drive through orders before leaving!! Every order we have collected from this McDonald’s is missing items or customised items (E.g plain burgers for our kids happy meal) have not been applied. This happens frequently and happens when the drive through is busy or not. Generally we try not to use this Mcdo for this reason. Updated review and knocked down food score as in addition to missing a full McMuffin meal (didn’t spot this until we had got home) the pancakes we did get were really tough/ hard and the sausage patties were over done and slightly charred - is there any quality review or checks being carried out here?
Alan's Lessons (Sociology & Health) . 2024-01-02
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in East of England
600 Opinions
Ordered on line took 20+mins to arrive. Was missing an entire meal and also didn’t listen as I’m allergic to opinions and I said no onion on my order and they still sent me it with onion. Would not recommend to anyone to go to Burger King in Colchester high street
503 Opinions
I put one star as I can't put less. It has been a shame, we ordered 2 hours ago and we are still waiting for the dinner. Wraps were liking and unwrapped. I won't order again in place. Big deception