Bar-b-q House in Colchester

Donnor Kebab and donnor wrap was 10/10 was lovely. Thank you :)

The food was really good and delivered earlier than expected. I would definitely recommend and I will be ordering from here again. Thank you

One of the chicken piece had something that was very soft and gooey in it under the skin. Pizza was cold within a minute and didn’t taste very nice!

This has got to be one of the best kebabs in town. Quick, steaming and massive portions

Good quality of good, really tasty!

Meat cheese chips was lovely thank you

Forgot to put garlic sauce on kebabs

This order never arrived. I have submitted 3 help forms and received no contact

quantity and quality both were bad

After waiting 1 hour and 30 minutes will still do NOT have any food and spent over £20

I am a regular customer but with this experience I’m very disappointed. Food took 1 hour to arrive through Uber eats. Didn’t look amazing, looked like the salad has been sitting there getting all soggy, not appealing at all. Very disappointed.

over an hour waot to be told np drivers. as about to cancel a driver tipped up. no customer service. they dont even know when they have an order out

Multiple issues with this place. This is last time im ever ordering from them again. Ordered and waited over an hour as said had been delivered, it had not. Finally got through to them and they said was mistake its coming. An hour later they are not answering, no delivery and not even answering food hub. Dont use them.

Never again! Can anyone recommend a decent takeaway in southern Colchester?

Didnt even get my food what a joke if a place

my only criticism would be be that the salad is really ponsy.

Would not recommend as you cannot tell where the delivery is and have had multiple issues with delivery

The food was cold they also Sent the wrong ice cream, and there was a can of drink missing from the meal deal. its the second time this happened. it can't a coincidence so it must be incompetence.

Pizza was cold… did not enjoy it one bit!

Food was separated from salads and sauces just like I asked. Food was very nice but I feel the portions were smaller than they could have been.

i haven’t gotten my order at all, waited over an hour, it says it got delivered but nothing ever came. don’t order from here.

Didnt deliver then did and delivered wrong order missing items the driver went off came back another 30 mins terrible expetience missing items and wrong items driver no help couldnt phone as saying inbox full

Not happy at all with my order, waited an hour and 45 minutes for our food to turn up and it's turned up cold. Not what I expected for an order that cost nearly £80. Always order from this place but never again.

Delivery wasn't bad considering it was a friday, the kebab and chips were lovely and hot 😍 the only let down was that they forgot the drinks and the garlic sauce! The delivery driver did say he was gonna come back But didnt show up so i was disappointed there 😞

This used to be a good restaurant. Food was terrible, cheap sauce and old brown salad served.

didn't arrive my order after showing time , still im waiting for my order

The delivery guy was very friendly great service thankyou

Amazing value for money and fresh tasty food!

First time ordering, food was cold on arrival and not edible tasted like it had been sat there for a long period of time. Also had items missing. Tried calling the shop to ask how long it would take to be delivered but no answer. Food was 20 mins later than expected ordered through Uber eats.

Well it wasn’t delivered been waiting almost hour and a half

When the food arrived you could taste the meat wasn’t fresh which instantly was a put of for my autistic partner and to make it worse the cheesy chips where rubbery like with cubed/grated unmelted cheese ontop very unhappy and when called to speak with the company they said sorry you don’t like it their is nothing we can do and hung up

I know it was valentines night and everyone was probably doing the same and I get a bit of lateness I understand but I ordered food at 7.45 ish then said on app between 8:05 to 8:25 okay that's great then gets to end of approx time then app said to me your food was delivered when it hadn't so asked the app for update on order then app said changed time to 8:40 then went past so rang bbq house to which the man on phone told me that the delivery driver only just left restaurant wait ten mins poor

Missing items. Plastic in food. Wrong burger delivered with onion in for a child with an allergy. Then don’t pick up the phone. Don’t waste your money foods not halfway edible.

normally fine .but stone cold this time .was delivered 40 mins after leaving shop .so was never going to be even warm

Silliest idea I’ve had ordering from a smaller business on Valentine’s Day. Nuggets missing, piece of plastic in kebab and the ‘plain cheeseburger’ came with no cheese… but a load of onion to a child who is allergic. Could’ve been very dangerous, and the phone just rings out. Never again

was late but is valentines night so prob busy - First time using here are really enjoyed the food especially chicken shish - will definitely order again

Discusting communication, if they are too busy after taking your money, they will not answer the phone, not deliver your order

I’ve been told it’s delivered but no food?

Special mention to the delivery driver who was very pleasant as usual

great food, decent price. delivery on time- one item missing, but they delivered half hour after- and was very apologetic. would definitely order again

was very good food hot and arrived in good time

Everything was amazing thabkyou

food was not as good as last time the box for shish kebab was broken so when opening it food fell out other side the food wasn't very warm and meat was very chewy today and arrived late

My order was not delivered at all. my partner had to walk round to collect it. food was cold. no apology

My food has not arrive but says it has been delivered

Order never arrived. Avoid this place.

Really tasty food. Will order again.

waited over an hour for them to not even deliver the food and then marked as delivered so I didn't get my food. really let down on this one they are normally really good.

didn't get the halloumi on either of my meals. said it would be sent straight out, it never came 😔 apple pies had zero filling!! such a shame because we love this place

We used to order a lot from here but it seems they have gone massively downhill of late. Hotdog was just a sausage in a very dry plain bun with no sauce, you could have struck a match on it! One friend with me had a kebab that was absolutely drowned in chilli sauce whilst another had NO kebab at all as it didn’t turn up! Sort it out guys or I may have to order from elsewhere in future. Have complained to Just Eat but no refund so far, poor service all round, very disappointing.

Amazing… so good and always fresh

I didn’t even receive my order, I went hungry that night as the delivery driver apparently left it on my door step but when I went down there was nothing there.

Taste was okay, but the portion size is atrocious, definitely not good value for money.

Very nice. Good price thanks again.

Order notes not considered, ruined our meal

Always reliable. Good food, good service and fast delivery. I would buy from again 😁

the food was cold when delivered

Arrived on time, chicken and lamb very tender. Delicious as always!

always a good experience. I live in the sticks so not many places Deliver. BBQ are my go to! food is always hot, delivery drivers are always polite and nice, considering it's quite difficult to find my house. would give 6* if I could

Won’t ever be ordering from here again, they never get the order right and it always turns up cold. And when I ask for garlic mayo on my burger it turns up with tomato sauce so they clearly can’t read orders properly . Waste of time and money.

everything was cold . chips rock hard

Everything was good, portion size big. Followed instructions properly but shame meat quality!

Received order as requested and arrived 5/10mins early👍 Food was of usual quality and nice and hot. Only criticism as with last order is that the portion size for x-large kebab was not great, hopefully can be addressed for next time😉

Didn’t get my food when it says that it was delivered, i want a refund !

I had to phone the restraunt twice to find out where my order was both times i was told 2 minutes away all of the order was cold I wont be using bar b q house ever again not even if they were the last takeaway in Colchester

usually order from here the food is really good and never complain but on this order I'm not sure if it was busy or something else but food arrived cold like had been sat there a while.

Was very late order, ordered at just past 1 it came at 2:30, stone cold, terrible quality

Great food Great service Great people in this establishment

Came quickly and food was good

We went here on a late night munch on new years on the way back to our hotel… the owners were really kind and friendly however the food was diabolical… not expecting much but the pizza cost £10 and was uneatable… Chips bang though.

Also forgot part of the order!!

My order never showed up, this place is an absolute joke

Order arrived early (20mins) but food was hot and ready to eat. Quality was good and we enjoyed our meals. Portion size could have been better , extra large Doner kebab should be just that but fell well short, shame😔

All theses bad reviews about my favourite takeaway place is madness Iv just ordered myself a big box chicken wings and man there delicious and hot These men know how I like my chicken keep up the great food and work at bar b q house your loyal customer right here is not letting the bad reviews mess with my meals

When I ask my kids where they want takeaway from bar b q house is always the first choice never had any problems the food always hot and the drivers are nice and friendly to my kids when helping collect the food highly recommend to everyone best pizza in town

My order still has not arrived and the restaurant are not responding or answering there phone absolutely shocking service

Ribs were dried out and tough with very little sauce. Entire Burger meal missing

Couldn’t get hold of the restaurant for an update on the order.

Asked for a specific time an hour and a half notice, came late, was cold and food quality is horrendous

food was marked as delivered and then after calling arrived 15 minutes later which was around 20 mins late, food was cold and not cooked all the way through.. disappointed

It was great that it came earlier than expected as we were hungry. Delicious as always! Very happy!

no food and not answering the phone

45 mins late, burnt shish kebab, soggy garlic mushrooms, some ribs where just bone

Cod and chips were burnt supermarket fish and cold chips . Barbq Lamb ribs and chips were plain lamb chops and no chips ,plus delivery kept changing and it came later than originally said

I never got my food. It says delivered and it never came . Thanks

Happy but did not get any salad.

Onion bhaji not up to its usual standard but never the less lovely as usual

Food was cold an missing kids drinks and curry sauce

food was completely cold by Time it arrived got notification that it had left shop and was on way and I recived my food 1 hour after the notification will not be ordering from here again dreadful

Lovely again and earlier delivery than advised, thank you 😀

Food was cold driver opplogised for being latec

turned up 30mins late and cold. when you try to call them they just reject call constantly.

The food was good but gave us the wrong potatoes and the order was a hour late when trying to contact the shop nobody answered

Poor quality food, if you can call it that! Mixed olives was just a couple of olives on some lettuce, and they tasted terrible. My son’s burger wasn’t even edible to feed the dog. shish kebab was absolutely vile, and had a strange taste. I’ve never left a review ever before, but don’t want people to waste the money!

Chicken burger was good. Pizza is mediocre. Not the best quality of toppings. Seevice was quick delivery driver was a bit grumpy. Overall not bad. Cheap and nearly cheerful... 😁

Places over an hour ago and called restaurant multiple times but was rude and wouldnt help further.

Was OK but portions extremely small for the price (even with 40% off voucher)! Ribs for nearly £8 and they didn't fill up half the container. Chips were a bit soggy. Kebab was tasty but not worth £11.50.

Lovely and hot and delicious as usual thank you, love your pizzas better than Dominos 😋😋😋

delivery late which is disappointing because are usually good

Ordered cheesy chip, 10 mins later they are ready, wasn't until I was 5 mins away that I discovered the cheese was completely unmelted, chips with ungrated cheese on top, lovely