McDonald's in Bedford

Although I waited for 20 minutes in mcdonalds my food came like this, it was 10:30pm and about 4 other customers in there at the time. There were plenty of staff working too but the state of the place was disgusting. I felt nauseous when opening my food and when I asked for a new burger they asked what was missing from the burger.

I’ve visited the McDonald’s on High Street in Bedford a few times and overall, I have mixed feelings. The location is very convenient – right in the city center, so it’s easy to pop in while shopping or running errands. The restaurant itself is fairly spacious, although it can get really crowded during peak hours. The staff were friendly but sometimes a bit slow – during busy times, the wait for food was longer than I expected. The food was standard for McDonald's: tasty, fresh, but nothing out of the ordinary. Big plus for the burger being well put together and the fries being hot and crispy. One downside is definitely the cleanliness – tables were sometimes left messy, and the bins filled up quickly. You can tell the staff are trying to keep up, but it’s a challenge when the place gets busy. All in all: a good option for a quick meal in Bedford city center, but there’s still room for improvement, especially in terms of organization during peak hours and keeping the dining area clean.

food was cold and delivery arrived 1 hour 40 minutes after i delivered. if the delivery was going to be late why prepare the food and have it ready for 9.22 as it says on the ticket.

Manager act like owner and staff act like manager.poor service .😡

the map showed the driver moving away from my home. at furthest he was twice as far away as the distance from mine to the restaurant. multiple deliveries much.... extremely disappointed

One burger missing and was charged for and no dips with mozzarella

Missing items and cold food took over an hour to arrive

ordered a cheeseburger, got no cheese

hottest McDonald's fries we've ever had! perfect

I ordered at 6.00pm the delivery took 2 hours to come, then it was cold.

The food was overcooked, dry and cold. Large fries were barely filled halfway. Can tell that the oil hadn't been changed in too long. Abysmal 0/10

Good latte for £2. The bathrooms were not too clean.

I ordered extra onions pickles ketchup bacon. all I received is bacon and ketchup 👎

2 burger missing!! Please bring me a 2 double burger .

The driver was parked in the middle of the street shouting down the phone to someone else, all my food was cold the drink spilled when he eventually got out the car I asked why he was sat there for 4-5 minutes shouting and he said sorry it was very unprofessional the neighbours could also hear him shouting in the car

wasnt too impressed my coke was flat wasnt fizzy it leaked in the bag lid wasnt put on tight enough more that the drink was flat was disappointing if your gonna serve drinks they should be cold fizzy not left till theu flat

Was missing a burger from the bundle and was rejected when I raised the issue

Driver was sitting there for over an hour, when it did finally arrive the food was freezing cold and inedible

Delivery driver very polite and followed instructions

food arrived 2 hours after ordering, cold, inedible

I ordered over an hour ago for cold food. I missing 3 happy meals but they send the fruit shoots. Promised kids for a treat sat over an hour and their items never arrived. Absolutely what a joke. Never ordering from them again. Bedford Town center McDonald’s

Food was cold, unsure as to who was at fault, the driver or the store

Ordered food around 17:49pm and it didn’t arrive until 18:52pm. It was very cold, and fries missing as it was share bundle, 2 burgers, 2 fries but 3/4 items arrived. Very disappointed and made it known to the delivery driver waited over an hour for cold&missing food.

Courier very polite very pleasant

all the wrong order was delivered none of the food was my order and I have had to order a complete new meal. I have contacted the restaurant and they confirmed by the order number it was not my order

Order was cold and an hour late

I didnt receive the chips or the raspberry pie

They always miss things out I’ve spent £31 one two items what’s happened to the rest

Great service and driver was was polite.

when I got the food it was all wet because the juice spilt all over it I can't really accept this because it's a waste of money and the quality of the food wasn't very good because they spilt juice on it

Burgers just slopped together.. always say never again but six months later I’m back ordering.

I never received my food even though I told the driver he was going to the wrong address

This guy did not deliver my food, sat down the bottom of my block for 10 minutes

got chicken salad as add on and was just lettuce and a slice of tomato. got refund but all a bit sad looking

I'm a diabetic who needs to eat with my medication. My dining partner has a condition, which means, any delay with their food can cause them quite a few health issues in the long run. Delivery driver was rude & hasty + didn't apologise for the delay.

Order was wrong when it arrived

the worst I've had meat very dry broke poorly assembled burger

More delivery drivers than customers. Food is what you expect as is the atmosphere. Staff are polite and friendly despite what must be a difficult job

U spilt my drink everywhere nice less then half cup of coffee

the driver was very lovely and kind

Gave me the drink leaking in the bag an said it wasn’t his problem

I had a query about my order and the lady I spoke to was rude.

the food was cold by the time we got it.

Was stone cold when it came waste of money

Food was a bit on the cold side

my daughters happy mean came with no nuggets and there was no straws or sauces in there. very unsatisfied.

Delivery Driver did not zip up delivery bag to keep food warm so it was stone cold.

Wasn’t delivered, marked as delivered but nothing arrived

fries were cold felt like they was re cooked and stale

Delivery was great, food was wrong

Drink was spilt in bag and went onto food

No coffee left in cup all spilt out. Delivery driver on a bike.

bad order for £26 I got a hamburger and fries

food freezing cold and not cooked

Food missing, we order 2 apple pie and don't come. Burgers we order extra cheese, but didn't come. Happy meal, we did order with out 🥒 pickles and still send my burger with pickle. Can you send the money back for the desert didn't be delivered.

Didn’t read the note on my location and advised me he couldn’t deliver anywhere that I’m not on the map.

Driver spilt drink in bag and soaked the food.

drink was missing as usual couldn't even claim a refund due to technical hitch on mcdonals part.

Driver did mutuplie drops before coming to me. On a moped in winter halfway across the other side of Bedford. Money wasted on cold soggy food as per.

Fast delivery. Great service. Thank you!

the driver never arrived and drove off with my food

I dont know why but drivers inisitialy dont want to come to your door but courier was polite

Didn’t come to the right address as didn’t pay attention to delivery notes

Don’t send all your order and can never get hold of them on the phone

Was okay but would have rated higher if I got my straws and syrup for the pancakes. please check the order before sending out next time

Accurate order. On time. Thanks

they are charging £4.00 for a delivery so when you spend extra to qualify for the cheaper delivery charge they do not bother bringing my additional order. absolute joke. I have ordered for my kids and they are very upset

Driver would not come to door saying it was too cold had to point out with him that i pay for this service

Food came cold and half my drink spilt out

Good place, it's just a McDonalds, i cannot give 5 stars simply because it is a small place and is therefore always crowded. Oh and the people that frequent this place would feel right at home behind a zoo cage, cant help it though its a McDonalds, youre here for fast food, not a dining experience… too bad its not cheap or fast anymore.

I didn’t even receive my order I would like a refund please!

he did not have a bag and the food was cold

no more tips - courier not nice

Was rude, told me he was ringing me while on the phone to his mate and wasn’t even in the correct location I had to walk and find him

food missing from the order 2 chips and 1 burger missing xxx

Missing a Big Mac and a hamburger and all the food is cold

There is only patty in the McSpicy packet. No bun at all. So I am not sure how to report this as its a shame and i feel so disappointed about their service

really fast turnaround and courier called as per my note. thank you

This is my first time buying from McDonald’s and I really enjoyed my meal

food cold and mising items , how people can't read from screen see whats go in order

Each time I visit, its always a pleasant experience! The staff are always friendly and my orders are always prepared quickly and efficiently, even during the busy times. The dining area is always spotless and the food is always fresh- especially the fries. Big well done to all the staff.

all food was cold could not eat it!

No ketchup dips as ordered and no straws for the drinks.

Town centre Macs is the best to order from… it might need to be nuked for 30 secs but the retail park near to me Kempston, it’s not got many good reviews.

Order was on route and on time but driver decided to go to another Mc Donald’s to collect another order and was sat there for half an hour with our food! He only decided to leave there as we messaged him about his delivery and the fact he was sat outside another McDonald’s that he came with our ice cold order. Absolutely disgraceful and should deliver any food they have straight away regardless if they think they can grab another order on the way after ours was collected. Never again

Forgot an item. Got another COMPLETELY wrong making in inedible.

As always missing items 1 x Big Mac and 1 x fries missing

Delivery was very easy to work with and polite

the food was cold to the touch for what was paid very dissatisfied

Bad service as always. They are always busy and talking each other😂😂😂

Not happy at all! food was freezing and not even enjoyable to eat!

The driver was rude and ignorant

The driver couldn't find the address. the food is cold. This is unacceptable

food was STONE COLD. No sauces napkins or straws were in the bag and the food basically thrown in the bag...

Food was cold not happy at all

My order was out of building , no call , unacceptable anyone could get my order.

Chips was cold and it took 2h after delivery

Wrong order! I am vegetarian and ordered plant patty and received a chicken burger! Thrown in the bin!

Still waiting after 2.5 hours and estimated delivery time has changed 20+ times! Unable to cancel/request a refund. Previous orders have either been cold or missing an item...I won't be ordering from McDonalds again.

Worst mcds weve ever had,burgers were colder than the drinks and just over an hour to deliver waste of money how how do they get away with delivering cold food????