Burger King in Basildon

Every single item was wrong and i want my money back as i aint gonna eat this

You need to make your chocolate milkshakes more chocolatey now one star not happy

I’m giving it a 1 because I can’t give it any lower. To be told when I ordered it that it was only 30-35 minutes and have to wait for over 1.5 hours is not good enough. The food was nice when it arrived finally.

apart from order missing fanta drink everything was fine

The food I got was really cold and I was starving they remembered everything except my burger! How can they forget the most important part I know staff work really hard but they should really double check orders I haven’t even got my refund for it. Delivery man was nice and polite but I was really looking forward to my burger really disappointed overall.

Food was cold and Fanta orange was missing

my over £60 order was placed with the basildon store. yet it went on a road trip to Runwell before coming all the way back to basildon to get delivered, needless to say it was cold, damm poor, should of delivered the closest to the store first.

Take almost 2 hours for delivery. Food is very cold and look like someone seat on it. Disappointed.

Great customer service and wonderful place to eat in🥳

The best Burger King in town. The customer are very polite with an awesome customer service skills. Highly recommended. 10 star

Clean and tidy. Friendly customer service and food was hot.

Ordered cheese bites got nuggets and no fries in the bag

Wow, what a lovely place to eat was welcoming, and the staff was very helpful with the kiosks as I was not 100% sure on a couple of things and the food, so yummy,

I loved the burger and the service was quick and efficient.clean tidy areas all around. Staff were polite and friendly eat there every time down that way

Amazing Atmosphere. Staff were very kind and greeting. Amazing services and food was top notch. Would recommend other families to come eat at this specific Burger King !!!!

Thank you for your help today didn’t know what to have as was first time and was recommended the royal and was a good choice friendy staff and clean

Love this place come here a one's a week as have such a good vib and staff and really good food is always hot. Keep up the good work 👏

Waited 1 hour and food was completely cold, worst experience ever

food was warm early delivery will order again

Love this place, good food, good people, fast drive thru. Best restaurant manager in Bas

Very little waiting times. Pretty good.

I do love a Burger King, but the Pipps Hill store doesn't have enough staff. The food is very good as you'd expect from BK. But make sure you hold your nose before visiting the bathroom. They look clean, but don't smell it!

Smell in the toilet is unbelievable! STINKS!!!!!

Grisly burger. Fries aren't what they use to be either.

food was hot and delivered quickly

Chips where freezing cold and weren’t able to be eaten

Food turned up one of the burgers turned up other one didnt

Great customer service and tasty food

Forgot our cheese, service was very slow. Only one person is getting food ready. Customers complaining very loudly around us.

Great atmosphere in the new dining area and the food was nice

the food was cold.not enough cheese on the chips which were cold.and far far too expensive. for gods sake.2 whoppers 2 chips with cheese 2 cokes and a happy meal.1 of the whoppers had no salad still paid full price. £33 quid. bit much for fast food. won't be back.

Stone Cold and 2 and a half hours.

The food was so cold I had to heat it all up, I never complain but to pay for a delivery charge aswell as made me realise I should on

I just had a fries and it was nice crisp and delicious they just should have more veggie/vegan options rest of the things are ok.. I recommend to must visit..

The food you get from the drive thru is good, especially the chicken royale and the whopper. However, the staff at the drive-thru are the worst and can not behave/interact properly with customers. I guess they need some retraining.

Ordering was difficult.. Offers are made to be awkward. Only 1 person serving at till... Self service machines unable to work properly especially if you have a offer on app and want to add more items... You have to do separate order... Staff not helpful. Waiting time ridiculous long. Won't be going to again.

Hot food, friendly staff and pretty fast service. My cheat day go to.

I was very happy with this place such a great Burgers, very polite staff, place is tidy and clean., after refurbishing its look amazing

Food there is always fresh and hot, staff is always friendly and polite, great management, higly recommend

Wonderful staff, and prompt services.

so cute delivery driver was adorable

Food still hot and well presented when it arrived.

Come to Burger King pipps hill to get a blue Fanta there so nice

Friendly staff, service is very good and my food came fast.

Unfortunately chips are stone cold and hard as cardboard and my royale has cheese in it which I didn’t order

missing iteam which was my frozen drink

Slightly cold was being prepared a long time before driver was there

Got the order wrong h yet again wrong food and drinks

I’m not happy as my order the bag it’s in was sealed with cellotape not the correct labels so how do I know my items weren’t opened & resealed I can’t take that chance & eat it !!

Chocolate shake was missing and there was no option to claim

Had a great time there, loved the food and the service was very fast and pleasant

Missing item and not told when ordering .

It said is being delivered, Still waiting

Delivery driver was rude. Didn’t listen to anything I was saying. Delivered multiple orders before mine, when he set off to mine he wasn’t coming from the restaurant. Food arrived cold, smashed up, really terrible service. Nothing to do with the restaurant but more so the driver. Really bad service

my order has not been delivered

ordered at around 14:30ish and recieved at 17:30 is, food was cold

Ordered through just eat over an hour ago now… still waiting. Terrible service. Can’t contact them to find an ETA either…

Ordered our takeaway this evening and it was absolutely delicious. Ready on the dot! No waiting and really well organised....

food again cold. as facilities prepare food 40m8n before driver arrive. then time to delivery spot. basically food is cold.

I had a great meal at Burger King. The Whopper was tasty. The staff were friendly, and the restaurant was clean. It’s always a reliable spot for a quick and satisfying meal. I’ll definitely be back!

really great atmosphere to enjoy the meal

Burger didn’t have any cheese so was very dry. And it took ages to get delivered. Over 30 minutes later than original time

The cashier speaks about 9 words of English

Food was brilliant really pleased.

Lovely service, 10/10 as always

again ordered a drink no drink it's Bellshill

time was adjusted 2 times. food came coold as from the fridge.

Not a bad burger king. Gets busy at times but Service was fast

Clean up the toilets, it smells disgusting.

Slow service when not busy terrible selection of drinks for kids meals and waited until paid to tell me the kids meal wouldn't have a toy for my child he was extremely disappointed this restaurant was always a good choice but its gone down hill badly. update its worse staff are too busy discussing their personal lives to deal with customers, one of which burnt his hand because he was too busy chatting and not paying attention to what he was doing

Absolutely delicious, looks great after the renovations. Food was even better!

items missing and what was left was cold.

Amazing service and food. Will be back soon

You kept changing the times and then didn't deliver the whole order. Just-eat app had a tiny box to report things within, but none of the nuggets (at-all!) were delivered, one whopper burger meal, but I paid for 2, and I'm sure there were fries miss

Martin the manager very helpful friendly

Wish i i had money on me to tip deliver driver loverly lady

Chips were cold, burgers were falling apart and the milkshake was on its side, Half of it was gone before I even had a chance to drink it. The only thing they got right was the bottled drink.

Absolutely horrible. Take almost 2,5 hours to be delivered and food is so cool.

no chicken nuggets, no cheese/bacon on fries. very disappointed 😠, charged for both

could use some kids activites like drawing x

2 hour delivery and food was inedible in arrival as stone cold

took 2 hours to come , ice cold

great service, good burgers and i love the new design of the place. Burger KING forever!

Couldn't get accurate review as this particular little was closed for refurbishing works, but the food served via the drive through was up to usual Burger King standard , tasty, not as healthy as you should.... but why does life have to be sterile ALL the time 😃

Well happy with the food and can't what to we see the new look

Couldn't be served as cash only. Wasted journey

Speedy delivery but drinks where missing.

Fantastic if you like cold food freshley ordered

Burger is ALWAYS cold from Burger King

Service was polite prompt and very efficient, and food was piping hot and as expected. portions were decent and drinks tasted very good

Freeing cold and missing drink

food arrived an hour later than it was originally meant to be here. All food was stone cold and made colder as 2 cold drinks were in the bag next to the food. awful service and awful food

Personally, I wouldn’t even give this place a 1 star. I have never had food poisoning in my life but received it from the new ceasar chicken burger about 2 months ago, I was violently sick for about a day. I phoned them and told them how bad it was they said they would check who worked the night before (not sure what that was suppose to mean) anyway Uber refunded me. I said I’d never use them again but last night I had 40% off so used them as my partner was ok thought it was the new burger maybe the sauce didn’t agreee with me I started questioning myself so I ordered what I usually have, a chicken royale. As soon as I have eaten it I feel the same feeling I had from before, hot cold sweats but I had severe pain this time round, ended up throwing up an hour after violently again. I haven’t even spoke to Uber or restaurant, I don’t care about the money I would just like you all to be aware of this specific restaurant. It obviously has a problem, I have never had a problem with Burger King anywhere else. I feel physically sick thinking about it and what caused my belly to feel the way it did both times. Place needs checking it’s vile I have also seen the filthy pictures on the reviews here, probably has something to do with it 😩😠

Quick and easy to order and arrived in time and still hot

Food incomplete missing drinks and missing sides

Nice place to pick up an order or eat in, very friendly staff and good service.

Honestly I don't get out much due to inflation but the atmosphere in this restaurant was amazing. Was greeting with a smile and respect. Restaurant was clean. Honestly nothing I could complain about. (Maybe fix one broken speaker lol). Really appreciated thank you.

Worst delivery driver ever , rude , didn’t even say hello or goodbye , door opened he handed it to me and walked away

Food good service is very slow for a drive though staff were friendly

the driver was polite but the food was on his boot not even in a bag to keep food warm everything is cold terrible