Mcdonald's Restaurants in Basildon

I ordered for delivery 5 items. They managed to send my order with one of them left out!Checking a list of 5 items to make sure everything is there the customer is paying (!) for is not a rocket science, yet this restaurant is failed to do that! I am paying for 5 items not 4!!!

Food arrived quickly and was delivered to my table with napkins, almost a first. Well done It's great when a plan comes together...so to speak!

Decent McDonald’s parking is easy enough and service was good.

I was waiting in traffic for forty minutes up to an hour, was contemplating to ring up and tell them it shouldn’t be taking this long for one meal!!! So disappointed. Unfortunately I will not be coming back here.

Waited 25 mins for food only for them to forget my burger. Waste of space the lot of you.

As usual, forgot to put my dips in! Dry nuggets!

delivery was good but the chips were cold so was my wrap and the mcflurry was melted

On time but food was stone cold

Wrong items delivered - half order missing

only problem is that app put wrong address but the guy was chill 😎

I only visit this McDonald's because parking is easy. Usually order hamburgers with onions but never seem to actually get any onions. The amount of french fries you get isn't very many, it's usually half to 3/4 full. And twice tried out the burger and fries offer for £2.99 that you get when you do a survey but in this branch there is always an error, then it says the voucher has already been used - only in this branch tho not others.

It was too late I ordered around 11:30pm but i got this order 12:30am its not good even the food was cold i waste my money please refund it

arrived cold n mcfluffies half melted not happy as its my little boys birthday dinner

i never received the drink for the meal, the cheese dippers, sauce and one portion of the chips i ordered.

I will never be ordering from just eat again past few orders have been late food has been cold or I have only recieved some items on the order

I ordered a cheeseburger delivered with a meal and there was no burger inside the bun, absolutely disgraceful

Im pregnant badly craving mcdonads, only for it to be delivered some where else!

Absolutely useless. The main burger meal missing, add on burgers missing. I mean how hard is it to get an order right?

Usually approach and behave for fast food shop

i ordered food for my little sister for her dinner as we haven’t been shopping and it took nearly over 2 hours to be delivered

I have not received food or given my code to any driver

The whole order is freezing cold after waiting 2 hours !!

took over an hr to come driver went otherwise Basildon first time order arrived stone cold .an drive a check to ask me to give him good review. discussing service tried ring them no answer to get a refund as meal went straight in the bin. disgusted

The burgers was stone cold, I think the salad was warmer than the burger, total waste of money

I waited 3hrs for one happy meal which was freezing cold and stodgy. The delivery drivers attitude was “what do you want me to do”.

food was cold and loads was missing

Food was stone cold and flavourless

Chicken selects sauces (4) were missing

took 2 and a half hour to recover

ordered a sweet chilli chicken wrap, only had chicken in it. Took absolutely ages to get out food and it was cold

All the food is cold apart form the cheese box and we have no dip that we order and no straws.. and they gave us the the wrong drink !

delivery lady very nice. food still hot & all there

YOU NEVER GIVE THE SAYCES WE PAY FOR, it’s ridiculous. We don’t get refunded it’s every order

no fries again and only 2 drinks. every time we order we have something missing

MISSING ITEMS!!!! Always!!!!!! Missing drinks missing burger!!!! What a waste of money!!!!! Now have to order from somewhere else as missing my daughters burger!!!!!!!

It's macdonalds.... Where have you been.... Mars....

No sauces, McDonald's always forgets the sauces

We placed the order at 1:06 pm. The delivery time stated 20-35 minutes. Our original estimated delivery was 1:30-1:50. We have tried to gain contact with both just eat and the restaurant and have failed to do so. The app now states it has been delivered at 3:10 pm. We still have no order and no way of contact. Very disappointed. How do we get in touch for a refund as not only is it almost 2 hours late we have not received anything.

for the 2nd time my order has been messed up missing items.

Completely wrong order all freezing cold.driver dropped drink all over my floor and over an hour late

The food wasn’t hot and I didn’t get my bbq sauces again

Wasn’t delivered for some reason

Not happy at all no cheese bites I asked for stuff plain witch came with everything

cold as usual which is amazing seeing as you are just 2 mins from where i am useless

I didn’t receive my order and the delivery driver from justeat has delivered my food to someone else without my pin.

Very good as usual but the driver was rude and I wish I hadn't given a tip before the order arrived - other drivers have been lovely

Hash browns cold. Tropicana, one had seal broken

Absolutely disgusted been waiting over 2 & a half hours for food, My 8yr old should’ve eaten hours ago & is obviously very grumpy cause he’s hungry, Seriously not amused. Also had to give 1 star as it wouldn’t let me submit this.

meal arrived cold and wrong drink supplied awful service

Missing items all the time food is cold. Staff need to check orders on what they are packing this happens to often

Why are items ALWAYS missing??? I’ve not had one complete order delivered in months now!!!!!!

Delivery driver was amazing and nice x

I had a double duo sausage and egg MC muffin meal and only reserved one sausage egg mc muffin

Despite asking for the food to be delivered in a hot bag it was cold and I couldn’t separate the burger from the bun to reheat it.fries were freezing and I didn’t have the time to recook them, what a shame

food was stone cold and only got refunded about £3-£4 on a £14 order

Good fast food restaurant, food was hot and quick especially considering how busy it was. Only complaint was that we used the table service and had to go back and ask for sugar and milk for the tea as was not offered at the table. Also no milk shakes available.

I didnt get 2 sweet & sour sauces that I ordered & the food was barely warm

drink had been spilled in bag went all over my floor the driver k ew but drove off

I ordered a strawberry milkshake and I received a bottle of water that I didn't order

all of the food was cold and a dip was missing

Every single time I order things are missing and it turns up freezing, my order missing 2 drinks because McDonalds don’t serve them this late apparently, missing my sauce again - wouldn’t order what I got if I knew I weren’t getting the sauce,

Rubbish. always messing up orders. Missing items. ALWAYS!!

Don’t bother ordering and paying for sauces as they never send them

Food was missing again I’m not ordering again

Food was fine, delivery time was changed 3 times but food arrived hot

Perfect just forgot one item and chips where little cold but no problem. thank you

missing order. 1 cappuccino, 1 mcfurry& only received medium coke

my burger was prepared 40 mins ago just arrived all foodbi edibke

This is a very hectic McDonald's. For it's location and how busy it gets, it just doesn't feel big enough. The car park is not big and the entrance to the drive-thru is the same road that is the entrance to the car park. So once the drive-thru gets busy, you can't even get access to the car park. It really needs addressing but obviously never will. I basically try to avoid this McDonald's most times just because it is so busy and hectic.

Food all cold even the happy meal was stone cold and order a double quarter pound and was given a single

half order missing. no warning .

I did not get half of my food and I paid 43 pound for it for me not to get what I ordered and I told the delivery driver and he see there was a hole bag missing

all the food was cold and i was missing a hash brown, i will not be ordering from here ever again

The food was cold and one of the happy meals had a lot fewer chips than the other one and the drink was much smaller.

Ordered vanilla milkshake which was banana. No straws added in our bag. Ordered large fries which were half empty. Very disappointed.

Not happy at all, an hour late and missing items and fries were cold

Not for the first time, the food was stone cold and items were missing. Not sure how they can fail at such an easy and simple job

Chicken was loop warm and missing bits from my order

would not order from here again.Coke was flat,food cold.only good thing was the delivery man.

I wasn’t giving any sauces again no happy

Food was cold as delivery was 30 mins late, hot chocolate and milkshake was spilt all in the bag so wasn’t even given them, as nothing left in the cups. Bad delivery. Driver didn’t have a clue what he was doing!

Food was OK. Place was too crowded car park ridiculous.

It's just McDonald's but it could be better

Received 20 nuggets and 9 strips with no dips

Food was fine but had to wait 15 minutes for my order and it seemed all drive thru customers had the same problem. Still, at least the milkshake machine was working.

The Mcrib was good, but not as good as I remember it. The bun is smaller than the rib steak and toppinings were mean - very little)

Morons. Ordered the two for two bundle and they don’t put any fries with it. It’s really not that hard

Items missing yet again from our order and it happens too many times for it to be an oversight its outright theft, how many people do they do this too.

All the food was freezing cold.

Delivery was late and the order was wrong!

Items missing again 2 large fries not in the bag !!

Wouod get more points but they always miss something out in the drive through

No medium Coca-cola with the McRib meal, Big Mac had all sauce and everything in that I didn’t want.

The food was cold. The fries were like card and the dips were non existent. Not a chance will i order from here again.

no drinks included, spoke to courier he said he only had one bag

All of my food was really cold I didn’t receive any of the dips that I ordered and the milkshake and McFlurry was all melted

Could at least add the mustard and onions McDonald are ur workers really that lazy there

absoulute micky take didnt get 20 mcnuggets and 5 drinks it was for my family but they messed up i dont recommed go to the one in mayflower or pitseap

freezing cold by the time it got here

Over an hour late, half the order was soaked by whatever was in the delivery drivers bag. 2 drinks missing. 2 large meals weren’t large they were medium. Food freezing cold. What a great waste of money.