Mcdonald's Restaurants in Basildon

Always a safe bet, mcdo has some great specials and tries new things. Clean and efficient and never crowded. The big arch was great.

According to McDonald's at Festival Leisure Park my order that was just delivered doesn't exist even though it's clearly their receipt! See photo They failed to delivery any fries or apple pies with our order and won't send them out to us as they say the order doesn't exist and they can't send out food anyway. I was being past between a man and a woman constantly and the woman who insisted she was the manager kept saying they had checked but the order doesn't exist but she was saying the wrong order number. I tried correcting her but she just said the wrong number repeatedly. In the end she hung up on me without resolving it. Very rude and unprofessional

I have to say that the lady called Karen who works there brought my fillet of fish meals out to me where I was waiting and she was so so lovely 😍 she made my day with how she was so nice and her service was 100 percent ❤️

de frove past twice and then walking around the long way foodbwas cold i told him to tell mc donalds

drinks were spilt and only had half a cup,paid for onions on my bun ,didn't get any

Staff serving are rude and have zero basic manners such as “thank you”

Waited ages, food was cold and no sauce for the nuggets. Very disappointed!

Order was wrong when delivered sausage McMuffin rather than bacon

No point selling a promotional product if you don’t put the promotional product in the order is there.

Food came really cold and delivery driver was dogy trying to open my door

Ordered 3 meals for delivery! Got delivered no chips, no sauce and a Big Mac missing, had to drive to McDonald’s and order all the missing food again resulting in the two Big Macs we did receive to go cold! Paid for delivery and then still had to go out and re order in case of missing items again. Just poor service

ordered chicken 2 nugget shareboxes expecting to get the dips that come with them but NO cant even get that right.

wrong food with no way of rectifying in time no one picks up phone and AI assistant is a joke

Good place to have a quick eat out.

still hasn't turned up and won't let me cancel

The bag was already opened on arrival and missing items

Delivery driver was friendly and professional

the waiting time kept changing, over an hour from order to delivery

chips were cold good s3rvice otherwise

Don’t know why I still bother as it’s always missing items

Delivery driver was friendly and pleasant.

Driver took no care, coke spilled all over the food. I regret giving a tip.

Fizzy drink was missing but expect nothing less from McDonalds..

Absolutely awful , just received the full wrong order

Food was hot and came out fairly quick.

When we first placed the order we were told delivery would be in 15-25 mins. This time gradually crept up and we finally got the food an hour later! Even when we were told the courier was on the way the time to go before delivery still kept raising. When the food arrived all of it was completely stone cold. Not an ounce of warmth in it. Because of this it was not at all enjoyable! Not impressed!

What is the point of placing an order of SPECIFIC items only to ignore what is on the list and send something different???? Why is it so hard to read an order and pack that EXACT order in the bag?????? Items missing AGAIN. Wrong food sent AGAIN!!!!!

Delivery driver couldn't find me, I had to leave my house to find him. Also my foods cold and drinks completely spilt only a quarter of the drink left

I ordered a big mac with no onions on it but there was onions so it went in the bin so wasted my money and still hungry

large coke was only half full due to spillage on delivery

All my drinks and mcflurrys are ruined. Has leaked everywhere causing a big puddle. Over my kitchen

drinks arrived empty not even a mouthful missing Items

Late night wonders, and still high quality

2 hours late for drop off, when on the website delivery was 35 minutes. Not great food and we were missing a Big Mac meal, quarter pounder with cheese, 2 large chips and a milk shake. After waiting 2 hrs you would think it would arrive with the correct order. The poor delivery driver had been at the restaurant for 1hr45 to be told that McDonald’s gave our order to someone else. Not impressed and this isn’t the first time it’s happened either!

Waited a long time for food when it arrived it was stone cold. No straws to drink our milkshakes with and hey we’re spilt across the bag and other drinks upon arrival.

Didn’t even come. Delivered in 10 minutes aparantly they can deliver in to the future now useless no refund nothing, thanks il starve!!!

Never got my mozzarella sticks

I am missing a piece of my order. On the app it told me the courier was still at the restaurant then then up I do not appreciate this.

was given totally wrong order by driver only realised when I opened the first bag

food was a bit cold so had probably been sat in the restaurant for ages

Best tasting burgers and fries. Unlike some other McDonalds, they put enough sauces etc. so the burger tastes really good. There were some nuisance teenagers around who were banned from entering by the security, but no other issues.

was abit long but food is nice

Food was cold. No straws. Order was incomplete.

Missing 20 pound off food 3 chips missing cheese burger chile wrap

won't be ordering from there again as food was stone cold

Order was right, hot, and very quick

ASDA Hulme restaurant - super busy but surprisingly no delay in service

Great order, everything there including condiments! Thank you

missed items again. never ordering from here again

Probably the best McDonald's in the area. Staff are very friendly and helpful

lots missed off the order. from no dips we paid extra for and no bacon on the burgers we paid extra for. Mrs can't do dill pickles asked to remove but still on the her burger extremely pore service from the festival branch this round next time we'll go KFC

Good delivery time just wish all my delivery arrived. Not easy explaining to an autistic non verbal child why their breakfast hasnt arrived and why they now have to wait for me to re order or cook something elese at home. Very unhappy child not good.

The chips was thrown in the bag upside down chips was quite cold

it's mcdonalds you know what you're getting and that you never get the dips you order with your food

Delivery was great. No issues. Happy meal had item missing so not so good. Will use another branch next time.

really disappointed with my order tonight couldn't eat the fries they were very hard and cold and my burger bun was very cold! a waist of £30 👎

Every single time we order from here, they forget something. This time, they forgot the chips and dips, so half our dinner is missing.

Didn’t receive all food ordered

Delivered on time but a whole meal was missing, chips and nuggets were cold

Food is McDonald’s. But what I don’t understand is why items are always missing!!!

All food stone cold missing items from order poor service must be the kid shift

Food arrived in time and no issues with order

Didn't receive the ordered 3 mayo which was paid

Drive through 0 if I could rude specially far end lane

Significant improvement since last visit. Food served to table with napkins. Staff member wholly focussed upon cleanliness very motivated and fixed upon cleaning. Well done to them. Food nice too.

can't seem to get older right twice this week I will not be ordering again

Came in around 10pm... just finished work tired and spaced out, slow at ordering... but Tia was kind and patient... very approachable and welcoming

The food was cold and my fries were missing. I didn’t recieve any refund and I ended up paying 15 pound.

Incorrect drinks, cheeseburger with no onion or gherkins, chips half full and burgers literally thrown together! Absolutely shocking.

food was cold and things were missing or didn't taste right

I’m always missing something from my order

Got order wrong couldn't print off a receipt, only one helpful staff member. Not impressed with the service here

driver was so rude!! called and said he was in Church Road, told him that wasn't my address, tried to say id ordered from Church Road, clearly states my address on delivery instructions, finally delivered continued to be rude kissed his teeth and tutted!!! sort your drivers out absolutely no need for attitude especially when they are in the wrong!!!

the quality of the food was good. but once again the order was wrong again. we ordered 20 chicken nuggets. which we received ok but we ordered a double cheese quarter pounder meal. and received a normal cheese quarter pounder meal. leaving us very dissatisfied again.

delivery driver was on his phone talking throughout the delivery....just poor around....especially when his was delivering cold food

can't believe it!! food was hot and well made. driver was quick and polite.

yet again items missing from my order

the driver was impecable the food got here nice and hot

Ordered a full meal & food for my daughter & instead got sent 2 orange juices and a McFlurry with no food

got a chicken burger missing out of the order so someone is going without

I may have been the lucky one here, but no complaints from me with this order. The order arrived quickly and exactly as requested - including my burger being adjusted per order and the dips bought. Needed a quick zap in the microwave to heat up but otherwise all was great.

delivered drinks and someone else's drink, but didn't hand over any food

didn't receive my food had to order from town basildon I need a refund please

food hot for a change. delivery on time. it's about time the staff at McDonald's read the orders properly and put the sauces, straws etc that are meant to be included. 4 times now ordered sauces and not got them.

Only problem it seems to be when I order and pay for dips I never get them!!!!! Also I got nine nuggets and again no dips

the food was cold and we paid for bbq sauce and didn't get it

My delivery time just kept changing and changing everytime it got closer to the actual allocated time .

the food arrived cold and didn't follow instructions

this is incorrect my order was NEVER delivered. ordered at 10am and was still waiting at 1pm

Chips were half full and cold, we also didn’t receive any straws with out milkshakes. We got 6 nuggets for free and got five

How can the app say that my food has been delivered at 3.35 when the time now is 3.27 have you invented time travel? I’m absolutely disgusted with just eat!!!!!!!!

Missing mostly everting on the order no chips missing 2 burgers. The quality of McDonalds has got so bad in the last couple years

Driver took 2 orders so mine was freezing when it arrived!!!

Ordered my daughter a plain cheeseburger and it has smothered in ketchup.. as if they put extra ketchup in her burger! Due to her autism she won't eat sauces so now she has to go without! such a simple instruction to follow!

Didnt receive prder at sllmy autisticnon verbal son is now in melt down

Missed most of food. Basically paid £20 for Fanta and nuggets

Got a completely different order than what I asked for, and the food was very cold. Not at all impressed this time.

Always enjoy coming here, where I use the board to place my order, use table service, meal delivered to me within minutes and read my book. Absolutely bliss

food was stinencold and burger was destroyed

Never any salt. How can McDonalds never have salt ? Its crazy!