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They dilivery incorrect order they not answer whan I call 7 times We went ther and nobody inside

Worst experience I had yesterday. I come to this subway occasionally, never had any problems issue with anyone. But on this faithful day, the stars were not aligned with me. I came in to order my usual breakfast which is 6 inch Italian Hearty bread with 2 pouched eggs. A young lady was attending to me. She asked what salads do you want in your sandwich? I answered onions, sweet corn, lettuce and green peppers. Straight away she said “you are only allowed 3 choices of salad for breakfast” Now let’s give some context to this issue. I have never been told that ever before and I have been going there for years occasionally for breakfast. I simply told her that’s a bit outrageous as I have never been told that salads were limited for breakfast. She still adamantly insisted that the salads were limited to 3 for breakfast. So in order not to continue with the back and forth, I offered to pay extra just to have my red peppers included in my sandwich.. she declined and said “who even adds lettuce and green peppers in their sandwich ” ..I was shocked when I heard that come out of her mouth. I felt insulted and that was so rude of her to say that to a customer, I was so annoyed. The were other staff in the building controlling the other store, they came to ask what the issue was? I explained to them and the first thing I heard was you have to listen to her. I felt that they didn’t come to listen and resolve but to escalate the issue. So basically they asked me to leave the premises because I was furiated with their behaviour. This is shared incompetence within all the staff present yesterday as they saw and heard everything that happened yesterday..My Question here is where is the employees discretion in this situation to use common sense? I am now aware of the breakfast rules about only 3 salads. But was that information relayed properly? I would say No. I am always against the slogan “ Customer is always right” because I am aware that some customers abuse power and feed off entitlement. But in this case I just wished the employee used “Common sense “ and discretion to de escalate the issue.. even when the customer offered to pay extra. What difference would it make adding 2 or 3 slices of red pepper. I felt really disrespected and that really changed my mood for the day . BAD BAD EXPERIENCE! The worst is no parking! I have managed to endure that for a long time but yesterday was the last straw for me. Both female staffs handled the situation unprofessionally. I WOULD AVOID THIS PLACE AT ALL COST!

FOOD WAS EVXCELLENT NICE AND HOT AND SO TASTY TOO WE TRIED THE NEW ST PATRICKS GREEN MILKSHAKE AND IT WAS LOVELY REALLY MINTY AND REFRESHING AND WILL DEFINITELY BUY THAT AGAIN.THE NEW APPLE PIE PIECES MC FLURRY WAS GORGEOUS DEFINITELY THE BEST ONE!

Just done a drive through order The girl on the till was SO LOVELY (Ellie H) She was really kind and happy and apologised for delay (there was less than 30 seconds before I got served) and overall made my day! It's nice when staff are so positive! The food was great, chips hot and crispy (not soggy) and cold frozen drinks proper cold! Better than other Mackies I've been!! 5 stars!!!

It's a McDonald's

been again food was delicious new cheesy bacon

V poor ,it was barely warm and like before chips v thin and hard. Chicken was quite dry,skin very hard dde

My wife just bought home 3 chicken donor meat and chips. Absolutely disgusting, the chicken was undercooked and pink. £9 per serving and it all went in the bin!! Will not be buying anything from here again!!

If you're getting any fries, get them in a takeaway bag, unless you're happy to be eating them off a dirty tray. Be prepared that your burger might be slightly spicy as I got a McCrispy and it was quite spicy so must have been cooked with some spicy food

Pizza not to bad, they are well priced and tasty. Chicken strips are great and real meat, stamp cards are good.

I have just waited outside for 15 minutes after going around the drive thru with no queue. I had to ring up to tell them I hadn’t been brought my food after being parked up. They then got the order wrong and when questioned they just looked at me like I had arrived from mars. Hands down, the worst McDonald’s I have ever had the mis pleasure of visiting. No apology, no anything.

The triple cheese burger looked like it had been pressed through a mangle. Looks nothing like the picture. And absolute mess.

Ordered to go and had items of food missing even worse when it was a manager who served me my food

Cold and ordered the Minecraft special edition for toys for the kids, no toys in bag

The lady with the curly hair said she is the manager? 🤷🏻‍♀️ she used the toilet and walked out without washing her hands. Straight into the kitchen. Pancakes was Rock hard.