Based on 812 opinions finded in 2 websites
Opinions
Avoid at all cost the pizza was minging not worth wasting time or money Better off walking die the road and going to one of the other takeaways
Millie H . 2024-10-12
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Walking home from town centre, knowing Food Factory opened at 5pm, l entered at about 5.05pm. Head pops up from behind counter. 'I'd like a Donner kebab in Pitta, salad and chilli sauce, please?' But we only just opened? 'I know, l checked you opened at 5pm. That is why l'm here!' But, we're not ready (pointing to kebab grills, not yet lit - and another person brought a spindle with raw uncooked meat wrapped in cellophane! 'How long, then?' Oh at least half an hour! 'Not very efficient, then?'
Tom M . 2024-07-20
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The men that work here like to degrade women and talk down to them. Disgusting and awful service. I do not recommend.
Helena . 2021-08-01
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Was a regular until found bone in chicken dirt didn't even offer refund was a regular they treat u like avoid!!!
craig o . 2021-07-11
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Ordered simple 1/2 cheese burger and chips garlic mayo on,got 1/4 cheese burger with no garlic mayo on,told staff and got spat at,run by 3rd world idiots.
William H . 2018-05-27
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The customer service was rude when I asked for a fork which they did not bring the first time
Michael . 2017-10-22
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food wasn't the best but it was ok
Sadie . 2017-10-21
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Fantastic food as always and fantastic customer service highly recommend Thanks again
Tyler . 2017-10-18
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Fantastic food as always and fantastic customer service highly recommend Thanks again
Tyler . 2017-10-17
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Muy cerca de donde yo vivo. No soy un gran fan de la comida para llevar, pero cuando las necesidades deben, esto es tan bueno como cualquier otro. Es limpio, acogedor, relativamente rápido y eficiente, y la comida es bastante buena también! Solían hacer curry, que eran buenas, pero necesitamos a alguien calificado para hacer eso así que ya no está disponible!
Tom M . 2017-07-07
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Lovely food good value for money. X
hannah . 2017-07-02
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Lovely food good value for money. X
Hannah . 2017-07-01
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Not the best but it's good after a night out in Bolton town. A bit dangerous due to the aggressive drunk people
Maribella K . 2017-05-21
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It was dreadful was coming out both ends 15 minutes after eating it jokes it was wonderful definitely recommend it
Benjamin . 2017-05-20
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It was dreadful was coming out both ends 15 minutes after eating it jokes it was wonderful definitely recommend it
Benjamin . 2017-05-20
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Food delivered in under 25 mins. Perfect as always
david . 2017-05-06
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Food delivered in under 25 mins. Perfect as always
David . 2017-05-05
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Food was fresh and still hot upon arrival. Great service.
Laila . 2017-04-20
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Food was fresh and still hot upon arrival. Great service.
Laila . 2017-04-19
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Came earlier than time stated, food hot and intact, very enjoyable and the gateau went well with coffee to end our meal. Thank you
Tonia . 2017-04-18
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Came earlier than time stated, food hot and intact, very enjoyable and the gateau went well with coffee to end our meal. Thank you
Tonia . 2017-04-17
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Quite Happy! Our takeaway came early and I asked for specific instructions and they followed them Thanks so much!
Gemma . 2017-04-15
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Excellent food, very tasty, clean and on time delivery. The manager is very polite and nice guy. Definitely will order again.
Subhan . 2017-04-11
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Food is always fresh from Food Factory and does not taste like it has been reheated as do other places i have tried, therefore i will always order from Food Factory in the future.
Laila . 2017-03-23
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Always great tasting food. Never delivered late either.
Anthony . 2017-03-21
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Food came 45 mins quicker than expected!!! Fantastic hot food with the best garlic mayo I've ever had! Wouldn't go anywhere else
Chelsea . 2017-03-16
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I can't say how it was as it never came.
Jade . 2017-03-02
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Enjoyed the pizzas, and the chocolate cake was scrummy
Tonia . 2017-02-27
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Food was fresh which is always important when getting it delivered, it was a quick service too. I will definitely be ordering again in the future.
Laila . 2017-02-25
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Not so tasty and had to wait for food to be cookef
Ian . 2017-02-19
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Very fast delivery. Food nice and hot and delicious.
Richard . 2017-02-13
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The chicken on my girlfriend's mix kebab wasn't cooked
David . 2017-02-13
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Terrible food, chicken was greasy, garlic bread tasted old. It always surprises me how little alot of these take aways care about quality.
Kris . 2017-02-09
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Never use these again food was bad service was slow
Chantelle . 2017-02-04
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Food was amazing as usual and always early on delivery I've never had a problem here thanks
Jacob . 2017-02-01
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Ordered at 19:35 and it wasn't delivered until 21:05. Food was good but probably not worth waiting a hour and a half for
Chloe . 2017-01-29
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Excellent service as usual. Food was delivered fresh and hot.
Laila . 2017-01-28
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I always order from Food Factory as a friend recommended it and ever since my food is always delivered fresh and hot. Some places i've eaten from dont taste fresh and deliver the food cold and reheated. Food Factory are always delivering my food in the time they say and its always fresh and hot upon arrival. Would recommend to everyone.
Laila . 2017-01-27
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the samosas were still piping hot and had been cooked perfectly. i had chocolate cake too which was delicious and there was plenty of it. I'm very impressed with these guys and would certainly recommend them to others.. well done to the food factory
Christopher . 2017-01-23
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Food came warm garlic mayo tastes funny
Krishna . 2017-01-18
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I always order from this takeaway it's been good every time until tonight it took and hour and a half and my food was cold and hard and my drinks was wrong
Shannon . 2017-01-16
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food was lovely but it took an hour and a half to get here,delivery man was very courteous and food was nice and hot
Carol . 2017-01-12
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Didn't even turn up! Order was confirmed and I got a notification saying it had been delivered. I was looking forward to a grilled chicken kebab and waited up 2 hours till gone past 3 in the morning!!! Nice one food factory you just lost another customer due to your incompetence! Will not be placing anymore deliverys ever!
Kyle . 2017-01-12
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For many years I have eaten at Food Factory after a night out in town, but having not been for a few years, we thought we'd try it as its open late, big positive. They do a decent mixed grill for £9 which is more than enough for 4 people. We have ate 2 over the Christmas period as we have had guests over fro Lithuania and always love a good kebab when in Bolton. They were very pleased with the first night take out, we took one on their last. Chips are a little dry, but they do a bangin garlic mayo.
AbbeyJH . 2016-12-29
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Ordered from here a few times but this time i got burnt garlic bread over cooked chips and very little content in my kebab
Mike . 2016-12-28
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Food was on time, very hot! And tasted great! Thankyou!
Adam . 2016-12-20
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Still havent recieved the beef burger and chips. My lil bro needs food
Carl . 2016-11-26
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I have never had any problems ordering from here. The food is on time, cooked to perfection and tastes delicious! They also read the extra notes unlike some places so overall I'm giving full stars!
Carl . 2016-11-19
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Absolutely awful pretty much sums this place up as a whole. An hour and a half for 2 pizzas on a wednesday evening is a disgrace. Rang up to see why it was taking so long, to be given excuses and no apology. And the pizza was definitely not worth the wait. Dont bother ordering from here, i certainly wont be ever again.
Danielle . 2016-11-17
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100% my favourite takeaway in Bolton! Keep it up
Sophie . 2016-11-15
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Exellent loved it will be ordering again very soon!
Sophie . 2016-11-11
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Specified no onions and to knock loudly. The burger arrived smutheredin onions and the delivery guy knocked so quietly we nearly missed it. When I called up about the burger, the person who answered tried to make out I was in the wrong, saying that it was easier to put the salad I wanted rather then just simply stating no onions. He then proceeded to say to me that that they don't always ready the comments/notes on the orders, trying to blame it on the fact they do get busy that they don't read the comments. NEVER Going Back Here Again.
Samantha . 2016-11-02
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Food was good but warm not hot enough plus they wasn't enough donner meat on the large kebab
Krishna . 2016-10-26
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Disgusting, disgusting customer service. Down right rude when I phoned to tell them they had sent our food too early as we wasn't at home. Was just awful. He then sent back the order at the time stated meaning the food was now an hour old going back an forth and the worst of it, it was the SAME food, REHEATED! disgusting! Regular customers that will NEVER use this takeaway again! need to sort your staff out.
Kayleigh . 2016-10-14
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Not somewhere to rave about, but reasonable for a kebab or pizza after a night out. Gets busy and you can wait a while.
G3160DEmikec . 2016-10-13
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Cant fault the food! Absolutely fabulous! Yummy and fast! Always exactly what i order! Definitely my favourite place and i always come here! :)
Vikki . 2016-10-09
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Took over 2 hours from when I ordered to be delivered but kebab was ok
Chris . 2016-10-05
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Disgusting food that was only fit for the bin! The meat was reheated, stale and rubbery. There wasnt any salad or garlic sauce on it. The cheesy chips hadnt got any cheese on them!!!!! I reckon that thet sent me something that was made the day before. I will never orde from the food factory again. You have been warned.
Steven . 2016-09-23
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Lovely always is always order from here :) never late and good for the money
Mazee-Marie . 2016-09-20
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You have option for deep pan On selected pizzas. And I ordered a 12 inch chicken tikka. It was thin base
Kirsty . 2016-09-16
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We had the food factory mixed grill. Very tasty. Not greasy at all. Plenty for 2 to share. Cheesy chips were really good too! Highly recommended. A bit odd that they charge you 50p for using a debit card though!
Steven . 2016-09-14
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Don't let your dreams be dreams. It could always be better.
Luke . 2016-09-14
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Typical late night takeaway, pizzas are nice as well as the wraps. Some seating is available if you fancy dining in.
Steve B . 2016-09-12
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Owner needs learn how to speak with customers nicely !!
Robert . 2016-09-05
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Nuggets tasted odd, which was unusual as they're usually great, and the chips were great as usual. can't comment on anything else bc it wasn't mine.
John . 2016-09-04
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Too food just rushed when work at hospital and takes time to collect in the money for the order felt rushed but overall good service
Mike . 2016-09-03
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Food took 2 hrs from order time and pizza was like it had been kept warm for ages
Philip . 2016-09-01
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Decent place food comes hot and fresh
Sharon . 2016-08-28
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Did not give me a chance to reach down 9 story's and couldn't even bother to ring me. You stole my money, paid for nothing
Matt . 2016-08-26
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1 hour 45 min wait would not of ordered if I knew that was the waiting time !! Absolute joke it has put me off ordering off just eat
Jennifer . 2016-08-22
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Brilliant takeaway, strongly recommend the mixed kebeb
Arthur . 2016-08-19
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Somehow the food gets better Everytime I order.
Arthur . 2016-08-13
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This is hands down, THE best takeaway I have ever ordered from. There kebabs are beautiful and I would strongly recommend this place. Great food, great service, just amazing in general!
Arthur . 2016-08-08
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Took about an hour to get here. But it was nice. We got a burger, chips, cheesy chips, cheesy garlic bread, naan bread and crispy mini fillets (which weren't crispy in the slighest). The rest was nice though :)
Melissa . 2016-08-06
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Delivery wasn't till 225 disappointing food was warm
Susan . 2016-08-03
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Ahhhh took an hour to arrive and stale chips. I mean like proper stale like ghandis feet
Jack . 2016-08-03
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Delivered over the time expected, no apology and was rung 15 minutes into order to change address to ring back up after the expected time to ask where's the address. Disappointed food factory!
Hannah . 2016-08-02
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A shocking state of a takeaway, chicken was rancid and black inside, chips had been cooked twice so were tasteless and cremated salad was off and donner meat was disgusting avoid!
Sam . 2016-08-02
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Grilled shish kebabs are awesome. Never disappointed with food factory.
David . 2016-08-02
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Very good will defo order again
Claudia . 2016-07-24
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Normally the food from here is amazing but this time the chips cheese and gravy was very dry and was lacking in gravy! Not happened before but garlic bread was lovely
Georgia . 2016-07-23
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Not too bad Ladd potions could have been bigger tho you tight fisted basterds
Scott . 2016-07-21
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Amazing food , and lovely deliver man can't go wrong :)
Samantha . 2016-06-10
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A little bit long on delivery but food spot on
David . 2016-06-10
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Last time they forgot chillis on my pizza and promised me a new one next time. Which they gave me for free and they was polite and very quick on delivery.
Alex . 2016-06-05
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Best kebabs in Bolton, would strongly recommend the Mixed kebab
Arthur . 2016-06-03
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Never disappointed! Lovely food every time!
Hayley . 2016-05-26
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Always lovely food and fast delivery
Chloe . 2016-05-09
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It took a long time to arrive. The donner meat wasn't cooked properly and the chilli sauce was not hot.
Declan . 2016-04-30
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Delivery was quicker than I thought Food was amazing definitely recommend!!
Vikki . 2016-04-29
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Amazing food all the time, never disappointed.
Ryan . 2016-04-19
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Love ordering from here. friendly service and amazing food. 5/5 would definitely recommend to a friend
Hayley . 2016-04-18
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gave me my chicken under cooked . ! i would put the picture on here to show you , the meat was still raw in the middle !!!!
Carl B . 2016-04-17
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Not the right order cold when it cane not happy
Jenny . 2016-04-16
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Brilliant. First time ordering from here will order again!
Danielle . 2016-04-16
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Best mixed kebab ever will defi be ordering again :)
Rudi . 2016-04-14
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will definitely be ordering again thanks
Patricia . 2016-04-13
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I didn't ask for salad on the burger on its own and there was no mayo on the burger
Tia . 2016-04-12
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Quick delivery. Good food. Would use again
Caroline . 2016-04-12
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Great food, good value for money, lovely delivery driver and delivered right in time! Highly recommended!
Laura . 2016-04-10
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81 Opinions
Best food in Bolton Especially the "clove special kebab" Extra tasty The sauces are unbelievable especially the chilli sauce with a hint of mint! The red donner/tikka/shish is amazing The nan breads perfect Going to be orderin one every friday but rhis week i couldnt wait and ordered one for tonight, you get that much meat i eat hslf now and eat the other half later or even tomorrow! Fast delivery and nice people, i would give 6 stars out of 5 if i could! John - poplar avenue
14 Opinions
The worst eceoerience, a guy and girl at the drive thru, were so rude, he said to me at one point if I wasn’t behind a window! I could not belive how I was spoken to , immediately told my husband who ended up the coffee place but fortunately for him , he wasn’t workin at that time! All I can say is the staff are so rude! They need to take in to consideration which idiots they are hiring
1568 Opinions
The customer service is nonexistent. I have never seen any of them smile. The manager that has been working there for years with the red hair is always extremely rude, I walked in today and heard her bad mouthing a customer with another staff member. Not good.
397 Opinions
Slowest service ever. Came for my dinner break and waited in line as a normal person but what wasn’t normal is the time they were taking to serve 3 people in front. It took a whole 20 minutes just to serve the people in front and by the time they were ready to serve me I had to go back to work because my break was over. Why hire such incompetent staff?