McDonald's - Knowsley Street in Bolton

The presentation of the food was very poor.

arrived hot and tasty, thank you

the courier seems to have carried my order on it's side instead of upright and as a consequence my drinks and ice cream had spilled and emptied in the bag

it arrived as soon as i got the notification it was here, the food was fresh and hot and the beef was juicy

Missing chips and half of our order

Delicious hot food and the driver was friendly and professional. I order regularly, from this branch and it's always good!

I didn’t even get kitting in happy Mel I want my money back

the staff need to learn how to pack items, the food was all greasy wet, soggy and falling to bits because it was all chucked in the bag with no thought.

Foods ok but the drink got spilt on delivery so only had under half of the drink

Only 90 mins stay for car park not good at all.

Order arrived perfect. On time, hot. Tasted good. One of the only McDonald's locations in the area that I never seem to have problems with.

Not happy didn’t give the fries in the order sent an apple pie instead

Rude staff no atmosphere and an uncomfortable place to be in !!

Everything was great, nice and warm! Just missing a medium fries

Honestly worst McDonald’s everytime something is off about this place and I keep going back giving it a 1 off but no it’s still bad. Today u got breakfast there was multiple egg shells in my egg and the egg tasted undercooked i couldn’t even eat it and the drinks always taste disgusting they aren’t fresh at all

The milkshake I ordered was strawberry but chocolate was delivered which is not my type of drink

disappointed that instead of the Minecraft toys in the happy meal, got a book about artists

The quality of my food was appalling. Chips were filled half way up despite me ordering a large meal. The chicken nuggets came stale and cold only one barbecue sauce was provided even tho I ordered 2. Won’t be ordering from here again.

everything was thrown together and cold

got told food was delivered and didn't even recieve my food

delivery was perfect and speedy. but the food was cold and soggy both meals were abysmal. a total waste of money.

Good quality food delivered Hot and tasty. thank you

Food just about warm ordered a mc crispy got a mc spicy and yet again for the third time now and this is even me adding a note no straws it's absolutely ridiculous

Useless staff. Order is wrong each and every time at McDonald’s only. 7 mcflurrys ordered and just a coke received

Delivery driver was very polite and good service

The food was hot and delicious. The Driver was very polite and had a lovely smile. He has excellent customer service and was very professional too. I always enjoy the food. Thank you to the people who made it, and prepared it. Well done! 😊

Almost frozen McChicken Sandwich meat but no issues with delivery

You know what you're getting at a maccies. Staff here are generally nice. Service times can vary, even when it's quiet. They do occasionally mess up the order. Fairly standard stuff. The big issue with this one is the amount of antisocial behaviour you end up having to deal with. It's bad enough that they could do with security to deal with it.

Changed for large milkshake as medium was unavailable but sent medium.

Honestly I am so speechless that the staff’s are so disrespectful I was waiting to collect the food and I collected the food it was dripping like honestly they were so disrespectful to another women like if you just don’t like being a staff then just get out instead of serving us when there’s 40 people waiting to collect food they’re just laughing and talking like honestly that is so disgusting behaviour never coming back again.

no toy minecraft so paid extra and cant get a credit

Very disappointing waited for our order and it never got delivered

most of food missing. payed extra for the minecraft meals and received no toys. no sauces

enjoyed but my drink must have spilled over the driver was on a motorbike I only had a quarter of my drink

Food was average but No toy again… my daughter wants them she loves Minecraft… so I pay the extra lil bit for the meal with the toy and they never send them

did you get the food out the freezer it's freezing cold

I visited the Knowsley Street store on Monday 7th April 2025 with my Brownie pack. As there was 18 of us we thought that it would be courteous to let them know that we were going. Also because we had to be somewhere after we had eaten. Therefore my daughter called at around 11:50am and they advised her to email the order through. She did as requested and we thought no more about it. When we arrived the staff did not seem aware of our arrival as I asked if there was a seating area where we could sit together and the young man duly and swiftly sorted this out for us at around 5:05pm. The girls were all arriving by 5:15pm. Once everyone had arrived we placed the rest of the order for our food. (The adults added their order to the original order) The order was placed at 5:25pm. It was 5:55pm when we received the order! We had to therefore rush our food in order to get to our next venue by 6:10pm! In my opinion the pre placing of the order was a complete waste of time. Our girls were upset as they were unable to finish their drinks. When the food did arrive some of it was wrong and we had to go downstairs twice with incorrect items. I was going to purchase McFlurrys for the girls but we simply did not have time to do so due to the incompetence of the staff. Our order was £70+ and would have been a further £25+ with McFlurrys but you missed out on that McDonalds! Fast food it was certainly not.

The restaurant is a little bit rundown, most of the wireless charging pads don't work. Formica table tops need replacing. The previous computer panels have no computer tuch screens any longer. Table service take a number and have it brought to you completely failed on my last visit leaving me to go back down stairs to the counter and pick it up cold. . Try harder.

Only received 1 out of 6 chicken selects from the chicken share box

They only sent 6 nuggets instead of 9.. and 2 of the Minecraft toys was the same when it shows u get a different one for a different meal

Didn’t include straws or napkins and forgot to add the Minecraft toy that came with the bigmac meal

paid for a med coke and didn't not receive my coke

Rare visit to bolton, but this mcdonald's made it easy with twin pram. Very kind of another family to move table so we can sit with a twin pram. The staff where so friendly and polite, and the food was spot on.

The driver went to a school before he came anywhere near my house I tracked his delivery all the way he went to ladybridge high school and denied it when I questioned it and started shouting at me at my door the food is freezing and is now in the bin I want a full refund

Gave someone else the food but said sorry and went back for the meal again

really nice and good communication

The food was cold and the bacon was too fatty and it was just underwhelming and I was hungry too.

First time ever the food was hot, on time and all the items where present 👌

Plenty of seats, staff are quick and polishe, seating up stairs and down stairs, Toilets located upstairs. Small play area for the younger Children. Only a few power contactless terminals working. No Drive through and literally no parking spaces. They do supplier to just eat and Deliverro Huber eat. All in all a good experience.

Forgot my sauce that I paid for and gave me and apple pie instead of a raspberry pie

food was cold and food was damaged and the fires was not eatable and the rest of the food wasn't

the driver, arrived on a push bike, the food was cold, squashed and my drink was spilt

If you come here at 5am after a night out on a Saturday / Sunday morning you will be entertained for free, I do feel sorry for the staff

Wrong burger received and the grilled chicken wrap had very hard pieces of chicken that were inedible

Food thrown together, very disappointed and messy.

Hot food delivered on time, all items accounted for. We tried the shamrock shake.. but that’s a no from us, bring back the grimace shake!

ordered for 6.30 delivery. finally arrived at 7.15 food was stone cold

Food is cold and I’m missing 3 burgers and 3 fries from my order

Missing all the fries from order

stone cold. couldn't eat it had to be wasted.

Absolutely Superb. Really friendly delivery guy and Mcmuffins made fresh as instructed

Absolutely unacceptable they delivered completely the wrong order and I’m back to square one with no food

Last time I was in there where some younger people using E Cigarettes there where signs up but they ignored them

both capachinos half full and chips cold

Ordered a coffee and burger, it took 25 mins.

filthy disgusting place . staff and manager have no manners cant even look you in the eye when talking to you

Turned up freezing cold and the McFlurrys were like milkshakes! Over 1 hour for delivery is unacceptable.

No dips were delivered with 20 nuggets sharebox

Good Maccies as always probably my favourite in bolton as it has two floors and alot of area.

Everytime I order from this McDonald's something is always missing, freezing cold or both. I wont be ordering again

Food was cold,didn’t send half of the meal,bad was ripped

I ordered a Philly Cheese and got a double hamburger with nothing on it.

The food , delivered on time . Delicious.

Food cold and order missing 2 happy meals

food arrived between estimated times ..but was stone cold...nevervagain will I order McDonald's

Everything you would expect from a McD. Staff and venue was clean and tidy. Very busy during my visit. Upstairs seating, some in a diner style setting, seats around 6 and very comfortable. Food came hot and no delays. I would visit again.

Amazing driver, greeted us with joy and the food was amazing and warm and all there.

Great delivery, very polite courier

Waiting 20 mins for two meals for three items to be wrong and the rest cold. The worst McDonald's around, don't bother.

drink had no ice and was warm. burger and fries were cold

Was cold when driver delivered

What can you say about macky D. The service was good and not too long a wait.

forgotten items and food delivered cold

Delivered on time, very polite delivery man.

Poor service food was wrong and sent everything back to be replaced.

1 missing drink that i paid for no dips with the chicken mcnuggets and also no straws with any of the drinks but luckily we had some straws in the house

The delivery was on time exactly and was good but on the sweet chilli wrap the wrap was all ripped with the sauce and chicken hanging out

packaging all rip and food on squashed down n other package rip apart food all open

came walm with straws and sauces (normally forgotten)

The delivery man, what a lovely polite man by far the best delivery person I’ve had ever

Ordered 2 lots of 9 nuggets and in 1 box it looked like they had ripped up a chicken sandwich patty instead of cooking more. Even then, it didn't add up to 9 pieces. Morons

This is now the 5th delivery that has been delivered cold and I have not been offered any refund or replacement items

No problems with the delivery driver, but from the McDonald's place....chips were cold, bbq ranch burger was barely hot, I got two mozzarella dippers instead of three and my diet coke was nearly flat. The only item that was fine was the triple cheeseburger.

Food was cold chips cold and very dry

It's okay when it's not full of bored teenagers with nowhere to hang out at night... the staff are lovely.

food Is freezing. hardly any chips in any of the boxes. paying good money for a waste of time

Cheese on big macs wen ticked no cheese had swap burgers round as some grandkids don't like cheese, no drink with happy meal and no straws with meal drinks, i.would of returned the food if my grandkids weren't hungry, what a disappointment

Food was freezing cold. Had to reheat everything to such a point that the fries were soggy and so was the bread buns

There’s egg shells in my wrap I just bit about three pieces of them I was a full refund

arrived on time very friendly