McDonald's - Knowsley Street in Bolton

The customer service is nonexistent. I have never seen any of them smile. The manager that has been working there for years with the red hair is always extremely rude, I walked in today and heard her bad mouthing a customer with another staff member. Not good.

Had to stand waiting for food I have a bad back they was just messing in the kitchen and behind the counter doing nothing I will not be going to Bolton town centre one ever again

Very busy at peak times. The toilets are upstairs so you might find access difficult.

We asked for the burgers to be plain because we are both allergic to cheese and you still sent them with cheese

Too many deliveroo so the wait isn't fast food I'd say slow food for walk in take away

coffee has gone all over the food!! the lid was not down proper. coffee has gone all over my hall way carpet !!

Fries and burgers were cold and received none of the dips I put on the order

Always getting something wrong with my order !!

I ordered last chips half of them are missing

food missing yet again. really don't understand how difficult it is to put what is ordered into a bag!

Food was really cold when it got here

Seeing as we both share the same landmark birthday this year, I took an unexpected opportunity to be able to (belatedly) celebrate mine, by sharing some of the McDonald's birthday 'cake' with them.

all my drinks and mcflurrys where tipped up my bruger soaked in fanta and coke no sauces atall actual joke bunch of idiots who evers packed this and delivered it

I have not received my order but says delivered. Full bank refund please

Absolutely disgusted by the food and the delivery service, the food took over an hour to arrive and when it did it was absolutely freezing cold to the point where the fries didn’t even soften in the microwave. Will not be ordering again.

They didn’t forget any items this time which was great

The driver delivered my food with the drink empty because it had spilled into his bag and it got the food bag wet so the bottom of the bag fell through and all the fries fell out and my wrap was soggy but he didn’t care so I had no drink and a soggy wrap and my fries fell out the bottom of the bag. Worst service ever. I better get a refund

I paid for the big mcflurry and got the small no refund

Wrong drink paid for milkshake got coke

the burgers don't look like what you see on tv

well what can we say.... ordered £45 worth of food... got £15 of it and that was cold... had to drive down to McDonald's in the town centre for them to say it's just eat.. so we have no food out of pocket and will definitely never order again... 0 stars.....

Wrong order food absolutely disgusting

food never turned up even though just eat said it was delivered. Just eat are going down hill ad this not the first time.

Food was freezing and all the food was completely wrong

only received part of my order, the food I had was warm not hot.

My order hasn’t turned up? I’m still waiting

I want a refund my drink didn’t come

Iced Drink spilled in the bag, awful delivery, however burgers and fries were good.

Worst McDonald's for deliveries. Half of order is wrong.

food all cold and drinks spilt

Driver brought to back gate not front of house

Stone cold no dips delivered chopwete cold scraps

Every single time I order something is missing

Came really late, missed items, everything was cold and chips wasn’t even cooked fully. Shocking place.

Was nice and hot and fresh, only downside they didnt include any dips that we ordered

can't fault the delivery or the food and drinks but no straws

Driver thinks it ok to swear outside my house not really told straight away to turn it in absolute shambles

My chips were cold and my drink was empty as it spilt and the delivery person witnessed it and said he couldn’t do anything not right I paid for that drink but didn’t get a drink ask the delivery person

A bargain lunch every now and then. Very clean and nice environment with friendly staff.

Never get mcflurrys on deivery again it had melted by the time it got to me. Burger was very cold aswel

No Sauce with 9 nuggets - nuggets is all about having the sauce - it’s why it asks you to choose two!

Ordered a mcrispy the chicken was pink, went to take it back and simply said my chicken is pink, one of the managers said “what do you want it to be black” which I thought was very rude, they give me a new one which was also pink- so overall not a very good experience

The delivery man was just on time and had a friendly demeanor.

Didn’t recieve the fries The burger had mayo on when we asked for none

4 lots of fries missing from order.

BACON ROLL… COMES WITH CHEESE… THIS MCDONALDS NEED SOMEONE CHECKING ORDERS ITS NOT THE FIRST OR SECOND TIME MY FOOD HAS COME COMPLETELY WRONG ITS SHOCKING. HOW HARD IT IS TO GET YOUR ORDER RIGHT AND THERE REPLY IS NOTHING “speak to just eat it’s on them” NO YOU PACKED AND MADE THE ORDER. WORST MCDONALDS AROUND. SHOCKING SERVICE

McDonald's made wrong delivery and I can't call to complain cause no phone number to call

we are not happy with my order I asked for a large banana milkshake not a Childs one and my chicken selects is missing I want another order coming now

Customised items wrong. Received a cheeseburger instead of plain burger (even though it was in a hamburger wrapper. Chicken mayo had lettuce and mayo though I requested without. Fries cold as usual.

missed the fries I ordered. read the request properly next time!!!

Missing items and items that came were cold !

The staff are useless! I even put in notes to check before sending and still 4 items missing

wrong order received- missing Big Mac, Double cheeseburger, and cheeseburger with bacon. received instead some nuggets!!!

Awful food cold missing items half full drinks just absolutely shocking McDonald’s won’t be ordering again

They never delivered the food. Will never order with just eat again

no 'burger' in my McPlant... just cheese on a bun

Missing items. as always. Why do maccies never check the orders?

says my order was delivered, I have not received anything that I ordered.

the trip from store to my office is no more than 5 minutes away the driver took 30 mins to get here as they picked there child up.from school while delivery my order.

when track says on way. but actuly going in opposite direction for another delivery. then food arrives cold. not good hate liars.

Toilets were gross and wouldn't lock but it's a McDonald's at 8pm, you want food and you'll get it quickly, can't complain much.

Never turn up this busted and they saying my address not match when always order from McDonald's also none one has been turn to the st i can see the whole st also have CCTV cameras which i can proved it if need to!

We didn’t get our nuggets and the chips were cold.

full order and was hot and delicious

order was wrong only 1 fries in the order when there was ment to be 2 really not happy

Absolutely freezing went to wrong address the person had to ring me

Long queues, unsatisfied customers. Cannot recommend it.

didn't receive my free nuggets, but the managed put the ketchup in

Staff are useless and rude. A monkey could do a better job

missing the sauce and the nuggets also the big Mac please bring them asap x

nothing missing for once on time and was warm 😁

My order was not complete ordered 4b burgers only got 3

Food was late and cold, driver

Drink leaked all over the place again..

missing items again, happens nearly everytime

Waited 1 hour. For all the food to be stone cold and uncooked fries. Absolute joke.

Cold food and poor quality wasn’t fresh

If you need to read a review on a McDonald's, you probably shouldn't eat there. Never the less the service was fast and polite

I ordered food at 18:51, my 3 year old daughter Waited an hour for this food and I finally phoned McDonald’s to see where my order was. The delivery driver hadn’t turned up and the food was all ready and waiting there at 19:10 to be collected by the driver which on the app it stated the driver was at the restaurant. The food was then delivered to me like it had been in the fridge, They didn’t remake the food and said that it was the drivers fault. The driver came at 20:30 after I already put another order in through the McDonald’s app which I had no issues at all. So because my daughter was crying and waiting I had to pay twice for my food. Absolutely disgusting service and I won’t use this service again.

Fries freezing and went straight in the bin as unacceptable to eat

Absolutel joke wrong items delivered

annoying being a regular customer they do not read delivery instruction i ever tipped this time to motivate better delivery again not delivered to the door

no egg on sausage & egg muffin!!

Food and delivery is good, sadly I don't get the sauce's or dips, that I order.

Didn’t even deliver want a full refund

The food arrived nearly 3 hours after ordering. When it arrived it was stone cold! Shocking service and shocking app! There’s no we’re to help or cancel the order. Will never use just eat again!

Food stone cold McFlurry both melted. Clearly sat on the side for far too long

Nearly everytime aomething wrong with my order the quality is terrible ordered hatrick lacking sauce and missing onions so dry ruined whole mcdonalds experience

All my food was not even in the boxes or packages it was all over the bag !! All my drinks had spilled all over the bag and was half full , my chips where cold and so where my selects absolute joke and I was missing sauces

took more than an hour to arrive. order produced at 18:05 and delivered at 18:40. rang restaurant twice for support, advised driver may have several phones to collect orders from other businesses as we live 6 minutes from the restaurant. would have gone myself but am disabled. very disappointed.

I ordered this at 1:52pm. After an hour I rang the store and was advised the roads were causing problems for delivery. With no option to cancel, The order finally arrived at 4:15pm. Around 2 1/2 hours after my initial order

It's not on waiting for your food and find out you've not got your full order, so end up with chicken nuggets but no fries. The last order I made with you was missing items too and the food was cold and yet you only refunded me part of that meal

im actually so done with ordering maccies again i thought the first time wouldnt be so bad but the second time i thought theyd improve, ICE COLD food??? waited over an hour for food...

Food has come freezing cold. Over 1hr 30minutes for delivery max

the food was cold when we got it we were missing items from our order some of the food was inedible due to being so cold not happy

Chips weren't cooked and cold and the cheeseburger was rock hard and inedible for what you charge its a joke

delivery time kept changing and food eventually arrived more than 45 minutes after the first stated latest delivery time. Food not very warm when it arrived. I order chicken selects which should have 2 dips, I received one. I ordered spict tomato dip, the only option, with mozzarella bites and they sent a tiny portion of Ketchup instead, very disapointing.

we did not receive 1 x smarties mini mcflurry, 1 x Galaxy caramel regular mcflurry and 1 x large coke

Great branch this! Used many a times 😏😋

They offer horsemaat for a cheaper price.