Based on 2.156 opinions finded in 2 websites
Based on 2.156 opinions finded in 2 websites
Opinions
Sucks never put ice in the drinks, the fries sucks (Undercooked)
Kacper Zoch . 2024-11-02
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Waited an hr on sat night but was good thou
Karen Carpenter . 2024-11-02
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Ordered a cappuccino, after waiting for 10 minutes order disappeared off the screen. Asked Staff and they said I needed to wait. After another 5 minutes I just walked out. Ironically I could see the drink waiting on the shelf! But sadly it seems staff were unable to help.
Aaron Joseph . 2024-11-02
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Clean and quick. I'm not sure you can have an atmosphere in a McDonald's to be honest
Bruce Jones . 2024-11-01
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I ordered a McDonald’s tonight, I got two meals both with fries. I emptied the fries out into my box and noticed there was a fly within my food! Rang up to complain and the woman who answered the phone was blatantly rude and put the phone down when I mentioned the issue, whenever I’ve ordered from here the food has always been cold and horrible!
Katelynn Kirk . 2024-10-29
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OK to stop for a snack in a hurry, but not a place I'd go to "eat out". Popular with teenagers it was loud, busy and the food wasn't very fast. No alternative to cow's milk means vegan options for hot drinks are non existent.
Ian Berry . 2024-10-29
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Food is absolutely terrible. Last time we had food we was ill for 2 days afterwards. Wouldn't recommend or eat there ever again. Stay clear
Jane Exley . 2024-10-26
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Lovely meal always cleaning tables and floors.
Greta Barraclough . 2024-10-23
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Fast clean service easy parking disabled freindly what you would expect.
Simon Lee . 2024-10-21
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Run by slow people, I get half hour break, took 27 minutes waiting for me to get two chicken mayo burgers, someone got there order before me who had ordered after me and was a big order, only wanted two burgers what a joke I ate half of one and it was cold had no time to actually eat, what a joke.
Ammo Nite . 2024-10-16
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Best McDonalds I’ve had in ages. Hot fries, fresh burger and my little girl ate all her chicken nuggets and drank all her milkshake (yes the machine was working!) Good job Barnsley Mcds!!
s c . 2024-10-12
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Where do I start, perhaps the only consistent thing about this branch is that they get it wrong 100% of the time. The last 4 orders placed for delivery have had items missing, and guess what, on the App there is no tab to report a missing item from your order. The lack of effort put in to getting the most basic order correct is unacceptable. Looking at the other reviews, at least I can relax knowing they are not treating me differently to their other customers.
Harry G . 2024-10-12
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The female managers and team leaders are all rude. The food is rushed and banged together with no pride. The chips are freezing and undercooked. ( they lift the fryers early so they don't get busy ) There's always something missing from your order when delivered. Always freezing cold and you never deliver my condiments straws or napkins. Very poor service for the prices. It seems to becoming a trend with all the Mcdonalds I goto. Best Mcdonalds is Cortonwood.
Dean Lewis . 2024-10-12
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Worst ! Don’t order from here ! Always missing items, cold food !! They don’t care about costumers or their preferences everytime food comes cold and old even if you order or eat in!
Barbie . 2024-10-10
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Appalling customer service, stood waiting to talk to someone for over 5 minutes, they glanced at me multiple times but not once did i actually get acknowledged, i ended up leaving as I thought it was disgusting how invisible they made me feel. They just stood around chatting to one another.
D . 2024-10-08
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Always good especially if freshly cooked.
Alan Landon . 2024-10-02
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Typical McDonald. But the majority of people didn't wear masks. No delivery drivers wore masks or were even challenged. One customer even came in with his bike. Please think of customers who are wary of COVID Never been my favourite place and still isn't. Order placed and recorded as served but no food arrived. Had to go and ask for it. Part of order was wrong. Had a double cheeseburger, what a disappointment. Left me hungry. Poor and not even satisfying. Grandkids loved it, as do a lot of people. Just not for me.
John Andrew Hodgkinson . 2024-09-29
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Always use app and order to outside tables due to me mainly taking dog 99/100 times excellent service
Dean Cunliffe . 2024-09-29
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Newly opened after referb, smaller service desk, wanting all customers to use the ordering machines.
mark dan . 2024-09-24
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The food was okay. But as it was lunchtime it was full of college kids but we did manage to get a seat.
Honor Pidcock . 2024-09-20
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Preferred building how it was back in 90's, none have a good warm feeling anymore. Staff just want you in/out typical fast food. Was more family feeling back in 80/90's
Sean Goldthorpe . 2024-09-15
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Best one we've been to for breakfast and lunch menu, quick reliable, friendly staff
Craig Bower . 2024-09-12
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I had my Granddaughter 2 weeks ago. Went through the drive through. got home there was no fries in both our meals. I phoned straight away A manager gave me a code and appolagised. Said next visit you can claim 2 free meals for the mistake.went in today with my Granddaughter and gave a customer service woman the code and explained. She made me feel like a criminal with the amount of questions before she would allow us to order. She then proceeded to ask other members of staff in front of other customers just to embarrass us.As though we were stealing something. I asked her are you calling me a liar ? She then allowed us to order. I told her I was going to report her attitude and she said she was doing her job. I said well if it had been done right to begin with I wouldn't be here. She must have realised how rude she'd been cos she came out to us while we were eating and asked if we'd like a completely ice cream to follow. I didn't but my Granddaughter did. This did not alter the fact how rude she was.
Caroline Walker . 2024-09-07
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12minute wait in car food cold worse service yet
Clive Banks . 2024-08-28
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What can I say. It's a McDonald's. Always tastes the same. Recently the chips have been a bit pasty though. Staff nice and always quick. Maybe too quick. Stick the chips back in for another minute 🤣
Laurel Johnson . 2024-08-16
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DO NOT ORDER HERE SAVE YOURSELF THE MONEY EAT SOMEWHERE ELSE THIS PLACE IS NO GOOD !
Radek David . 2024-08-13
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Called on Saturday as I usually do, went to order on the app and my regular meal has gone up from £5.89 to £6.69 in a week, 10p yeah but 80p in a week? Bye bye McDonald’s, you have lost a regular customer.
Shaun Wilson . 2024-08-09
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Franchises set the standard and the menu. You know what you're getting. Can't go wrong. But as with everything else, prices are going up, up, up,
Angela . 2024-08-05
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Absolutely shocking service. Took a decade it felt like to get my order. Everyone else having to wait also. Can't of been one manager on shift as if there was they need retraining. No organisation. Absolute chaos. What a shambles
Brian Critchley . 2024-08-02
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Very busy but pretty quick toilets the cleanest I have ever seen at a mcdonalds
Chantelle Stott . 2024-07-29
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RUBBISH! Got home after ordering and they forgot my burger. Tried multiple times to ring to see if there’s anything they can do and nobody bothered to answer. Tried to look on app if there is a way to fix this issue and that’s just as useless!
Dannii Rawson . 2024-07-27
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Ordered and they have not give me my stuff only half off my order!!! And I have no way off getting the other half!
Daisy Lucas . 2024-07-24
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It's a disaster, I used to go there regularly because of all the McDonald's in Barnsley it was the best, now every time I go it's getting worse. Today the bitterness has changed and this would be the last time I order anything there. I waited over 25 minutes for my order, the fries were raw and the burger wasn't there at all, when I approached the staff to ask what and how the lady was very rude.
Karolina Kubacka . 2024-07-22
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No taste in the hat trick burger. Ran out of garlic mayo
Steve Odonnell . 2024-06-29
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Today's visit was an absolute disaster. I took my grandson after school as a treat. ww ordered happy meal, cheese bites , milkshake and a small drink. Tje food arrived
Denise Stables . 2024-06-24
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The app for McDonald's makes ordering and paying for food so much easier and convenient. The process is quick, and you can even customize your order to your liking. This particular McDonald's location was just like any other McDonald's I've been to in the UK. The restaurant was clean and well-maintained, and the staff were friendly and efficient. The menu was the same as any other McDonald's, and the food was just as average as ever but the burger sauce is still spectacular. Overall, I can definitely recommend McDonald's. Whether you're in a hurry or just looking for a quick and easy meal, McDonald's is a great option. The new app makes ordering and paying for food even easier, and the food is consistently good. If you're looking for a familiar and reliable fast food option, McDonald's is a great choice.
Lee . 2024-06-18
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Very expensive and poor quality. A smile does not go a miss with anybody. Won't be going again.
Adam Whitnum . 2024-06-17
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Ridiculous on how long you have to wait for your food been waiting over an hour now and when you try to phone up they don’t answer. Won’t be ordering food from here again
Jessie Oden . 2024-06-15
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Order a breakfast with no ketchup. Thats it. They slavored it full of ketchup. How awful do you have to be to get the only thing you have to do wrong?
Louie Shirley . 2024-06-11
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Has been refurbished lately and now has a separate home delivery entrance for drivers to pick up. This has improved the dining in service greatly and I enjoyed my last visit. Toilets seem to be more spacious too. Good for disabled people and has outside dining and drive through
John Burns . 2024-06-06
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Probably the worst McDonald's I've been to for food. Unfortunately, it's the nearest one to where I live. In particular the food is awful if you have it delivered. The fries always come half empty and vary from being raw to undercooked.
John Taylor . 2024-06-04
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This particular McDonalds was good. The food was nice and the chips were hot. In the one we go to regularly, it's not as good. 3 times we gave this particular McDonalds a chance, and 3 times things went wrong. So we'll going to the nicer one, it's a bit further away, but if it's good, it's worth it.
Gail Grange . 2024-06-02
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Waited over half an hour for breakfast queuing tried giving me a drink somebody else sent back and drank out of and the food was cold I will never be coming here again I do not recommend do not visit stay away
Corzo cool . 2024-05-12
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Usual shower of dog excrement - cancels your drive through order once you’re in the drive through in 3 occasions now..
Tom . 2024-05-12
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It's McDonalds. Does what it says on the tin. Must say the staff are really good,always pushed but managed to do their underated job with a smile
Ricky Dockerty . 2024-05-11
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The burgers look awful. Me and my partner ordered different burgers and both look disgusting. I don’t know who made those burgers but I never give even to animals like this.
Sandra Tenytė . 2024-05-07
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Not sure how you can make a McDonald's not taste like a McDonald's??
Daniel Roberts . 2024-04-27
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Always a great place to take my 2 children for food
Ian Norton . 2024-04-16
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After the refurb it's better. When you're queuing now it's only customers and not uber and just eat guys. I find this better as usual they are in the way. In my opinion this is better. The service is quicker as well!
Aaron . 2024-04-12
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Took youngest grandson for lunch very fast service even though it was very busy with college students.
Mandie Burgess . 2024-04-09
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Ordered chicken nuggets and they gev me halloumi scraps I wunt feed mi dog
Luke Rogerson . 2024-04-02
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Not always nice burger and rare well fried fries
BBS . 2024-03-23
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First time coming since the refurb and was worth the wait! The food came quickly and was hot and fresh, I asked for extra sauce and salad on the burger and they delivered, the fries were super crispy and fresh, the staff were friendly and efficient! 10/10
B . 2024-03-22
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Just been it took 20 minutes to get my food after paying at kiosk which is expected when they are busy but to get my order wrong when I only ordered three big Mac meals and to come in ripped bags and cold fries is pushing it a bit I know the staff are very busy but if they just took their time and served one person at a time sorry but not good enough
Craig Wilkinson . 2024-03-15
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Service was good, the atmosphere was dead has it was empty, and it was 11.30pm on a Monday night. The food was OK for McDonald's
Antony Hodges . 2024-03-07
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Got a breakfast before work, I'm lovin' it!
STURAY72 . 2024-03-06
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Took my grandson in for his dinner had kids meal but it a special order needs gluten free helpful staff 😀
Ian Mears . 2024-02-21
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Staff need training more on front counter, took a while to get surved but other than that all good
Daniel Rigby . 2024-02-11
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The person that took my order was pleasant, although when I went to the window to pay I double checked with her that she had put one of the burgers as plain no cheese, I was told to park up as order wasn't ready. The order came without my burger so went in to get what was missing. Got home and the plain no cheese burger had cheese on it. This is not a mistake because this happens all the time. After spending £30+ on our order it should be correct. It wasn't busy either. People need to be trained properly and double check orders when they go out. Barnsley McDonald's it's everytime I come I've probably had a correct order maybe twice in the 40th time I've been. Not acceptable.
Laura Parton . 2024-02-11
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Good was hot and didn’t have to wait long.
Rach Liszka . 2024-02-10
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One of the cleanest and best McDonalds we've been in.
Marina Marshall . 2024-02-04
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Waited at least 30 minutes for food to be served, our drinks had been sat all this time, I asked for my latte to be replaced as it was cold, it was replaced with a half filled cup and slammed on the counter with attitude, there are never any receipts in the touch screen machines, food is always lukewarm when finally served. Other customers have left one star reviews but it seems they don't care as nothing improves, staff on breaks get served immediately and before customers, staff in the kitchen area are busy talking and unorganised, you wouldn't think they had customers waiting that actually pay their wages.
Lucinda Springthorpe . 2024-02-02
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I'm not a massive fan of McDonald's to be honest, but my grandsons love it so I'll give them 5 stars! McDonald's is McDonald's, selling all the usual big macs, happy meals, milkshakes ect. If I do actually buy anything from McDonald's, I usually have the chicken select which are quite nice.
Amanda Trickett . 2024-02-01
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Much the same as always, quick bite to keep me going
John Wilde . 2024-01-28
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Rather have a tin of pedigree chum for dinner
Charlie Popplewell . 2024-01-27
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Like most McDonald's that I've been to, the food was good and tasted nice!😋👍
James Mac . 2024-01-24
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The big mac is the size of a lid on your drink, no gurkin hardly any burger sauce. It's not value for money and shouldn't be called a BigMac
Michael Hyde . 2024-01-23
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Had some lovely late night food here with daixi
M W . 2024-01-22
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Yeah its a nice Mcdonalds considering how much was spent on it and how hard they fought just to get it planted right in the middle of a busy supermarket but that's all it has going for it, every time i order the wait time is appalling, 25 mins for a single £1.30 cheeseburger, you ask for things removed off your burger and they give you a box with it written on but don't actually do it neither do they add extras you pay for, drainage is terrible so whenever it rains the entire footpath bloods, not enough bins outside, no collection point, 90% of the time upstairs is closed due to staff shortage, cleaning is also awful especially the screens like who wants to touch a touchscreen with red sauce finger marks all over it? Mcdonalds here has just made going into Asda a nightmare now.
corey f . 2024-01-16
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This place used to make the perfect juicy burgers... but after pandemic time something gone wrong..definitely won't go again with family at this McDonald's. Dried burgers,not as described, missing sauce 3x times
Vlad Sinescu . 2024-01-08
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It's McDonald's ....it is what it is!
Rob Bailey . 2023-12-30
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Wrong order delivered three times on the trot!!!
Tom Haughton . 2023-12-19
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Diabolical! Everytime we go through the drive through they always give us the wrong order. And they never answer the phone for me to complain. If they had, I probably wouldn't leave this review!!! I will never visit here again!
Louise Simpson . 2023-12-18
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Discusting service and the manager rude and no help whatsoever.. Disgraceful in fact. Wouldn't even give me a name.
Dave Shaun . 2023-12-17
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The staff are always friendly and helpful
Carol Wright . 2023-12-12
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Third time in a row we have had a delivery with the cheese sharebox missing. How hard is it to follow an order form
Marisa Cunningham . 2023-12-06
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I only bought a milkshake on the drive through so I can't comment on atmosphere, this store has recently been upgraded and from the outside the decor looks very fresh and inviting.
Vivian Roult-Hervé . 2023-11-20
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Only use the drive thru. Service is very variable. Sometimes it very good and quick other items are missing. It's a 2 lane drive thru sometime 2 car can be served in a lane while your still waiting for someone to take your order.
A T . 2023-11-19
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amazing food and service every time I order, just a shame the cokes are mostly flat. amazing mcflurries and food compared to other fast food chains. Will be returning until the day I die
elijah jay fox . 2023-10-14
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I found the place to be clean and tidy, service very efficient in there individual roll, friendly and informative, food to be at a very good standard I really have no complaints, you just know what your getting at McDonald's.
John Porter . 2023-10-03
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What can I say it's McDonald's.. food was at the expected standard and service was decent at the time of ordering - was slightly slower than normal but still a decent store which had everything needed and enough car parking.
Alastair Bowser . 2023-09-12
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Shocking service. Don’t bother ordering because it won’t turn up if you do and they don’t care because the just eat service they use is “not there problem”
Robert Lodge . 2023-09-08
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Cheap food, clean facilities, lots of children on weekends, everything you can expect! But good for some desperately needed food.
Jamie Lee Wilson . 2023-09-07
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Those electronic bulletin boards are difficult to understand. I want to use them but can't. They are totally user unfriendly.
James “Jim” Lamont . 2023-09-05
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Possibly worst in England, absolute set of dummy’s stay clear!!!
Cory ashton . 2023-08-27
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Poor management.. ordered delivery through app. Food was late , cold and missing items. Driver stated that I had to go through the app for a refund. Not great when the meal was for my 7 year old and would still need to get him food. Therefore drove ourselves to the restaurant to be met with a manager who didn’t care about the issue and would not supply the missing food only keeping referring us back to the app… which I explained didn’t show how to request the refund. Her response “that’s a you problem!” Contacted customer services and offered 3 free meals and a promise that they would use this as part of their regular reviews. Ie here’s free food now be quiet. Refused meals as that’s just insulting. All I wanted was to speak to someone attached to the store to feel like the lack of customer service would be addressed.
Rob G . 2023-08-22
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Worst McDonald’s I have ever had. After this one I will happily never eat McDonald’s again
Complete Patience . 2023-08-20
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An average McDonald's with longish wait times but average food quality.
William Whatley . 2023-08-10
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The food was great, however the tables were all very dirty the toilets were also dirty. The lady serving had a bad attitude when i reported an item of food missing but replaced it anyway
Shane Ward . 2023-08-06
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I mean it's great if they give you your full order🤷🤣 but it's McDonald's so I think it's just pot luck at this point... Watch out for the parking tickets too! Don't stay longer than 90 minutes or you'll get a lovely ticket through the post👍
kirstie pilgrim . 2023-08-01
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Check your orders, before leaving ordered breakfast roll got a bacon sarnie, not too hard to put a egg and sausage on is it? Get you to park up throw breakfast through window and off they go , used to be quiet good here, but its rubbish now
tracy darby . 2023-07-29
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Popped in for a quick bite this morning. Friendly staff and food was cooked fresh, coffee was better than Costa and Starbucks at half the price.
Yiddo24 . 2023-07-15
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Great food. Spicy chicken burger is to die for. Great service too! Overall the best fast food restaurant in Yorkshire!
Elliott . 2023-07-15
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Fastest I've ever been served on what looks to be possibly the busiest day of the year for the staff there. Fantastic work 👍🏼
Blaze Clarke . 2023-07-14
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I should have checked before leaving but got home and big Mac missing. Reminder to everyone check before you leave. Also chips and burgers colder than milkshake.
Robert Dixon . 2023-07-10
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Disgusting service, I pulled in the drive thru and was not served for ages. 4 OTHERS CARS GOT SERVED BEFORE ME AND THEY CAME AFTER. we asked for service then she just said she had ‘others customers to deal with’ which were the ones who came after us. Very inexperienced staff.
Lydia R . 2023-06-19
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Sorry, but I really don't like sweet and salty long life 'bread', and food which is more than just a treat, it's a good way to train you and the kids they try and appeal to, to encourage the worst health problems such as heart ill health. I'd much rather give a local small business a try and enjoy something different than get de ja vu eating the same in every branch. I only come because I am unable to persuade others to go elsewhere. Having said that, they are a lot cleaner than a lot of pubs, particularly the loos, so it's not all bad.
Samantha Samantha . 2023-06-07
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One of the best McDonald's I've been to fast service and hot food friendly staff and clean tables 👌
Martin Johnson . 2023-05-31
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Disappointed with the large fries on my second visit to the restaurant both time’s the fries are only a medium in a large box. I go in Mc Donalds all over South Yorkshire and Notts and never known this apart from this one. Management are clearly short changing customers with limiting how much they fill the large.
Craig smith . 2023-05-14
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The manager at this store is a complete bell end. Can't manage the staff or the store correctly and is mouthy to say the least. The food is usually cold or soggy and they NEVER EVER manage to get the order right
Toni Keeling . 2023-05-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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283 Opinions
Great tasty food and lovely service! My go to place in Barnsley, they have a variety of selections and choice of drinks. Thank you and I can’t wait to be back :)
414 Opinions
Visited today and all staff were hanging out of the drive through window chatting. One staff member then made the order for that customer. I waited a while and asked if she could let them know there was a customer waiting. Her customer service response was they were busy and they were allowed to talk. They need proper customer service training and manners. I will take my business elsewhere as its obviously not important to Starbucks.
11 Opinions
Best chicken shop in Barnsley, its overtaken my old favourite AFC Wombwell as chips are nicer and bigger portions. Our first order in years as moved away from delivery area and they've just started delivering to our area so glad to be able to use them again. Thankyou Kings for being so good.