Based on 7 opinions finded in 2 websites
Opinions
All the plates and cups were so dirty. Health hazard
Nickkie Stewart . 2023-12-22
MORE AT Google
Excellent scone with jam and cream
Alan Towse . 2023-06-24
MORE AT Google
Long wait ito be served as only 1 member of staff. She was obviously overworked but very pleasant. Did not realise until paying that this cafe is part of the adjacent Masserellas, when I noticed that my order of a toasted sandwich was taken there to be heated. After waiting a considerable time for the sandwich, I asked another member of staff how long it was likely to be. She returned fairly quickly with the item, but then remarked that it was not fully toasted as I was not willing to wait!!! I believe the management need to invest in some proper customer service training if they ant to keep customers.
Barry F . 2023-06-23
MORE AT TripAdvisor
The coffee was little more than hot milk. The woman (?) behind the counter needs a personality transplant.
Frank Badger . 2022-01-26
MORE AT Google
Called in for a sandwich lunch on a Saturday afternoon last month and was asked if we wanted chips or coleslaw with the two sandwiches we ordered. It said nothing anywhere on the menu about these items so we thought they were complimentary but it turned out they were not. This made a toasted sandwich and a Panini with hot drinks quite expensive for a quick lunch. Total was £14;78 with £1.95 added for the chips and 99p added for the coleslaw. The food was very nice but we will not be returning.
PamClark_9 . 2018-09-25
MORE AT TripAdvisor
Can’t believe today took My little boy to town — we are currently potty training and we was in shop next to the cafe in Alhambra...he says to me need a wee ... I said can you hold it and he says no...so I rush to cafe and says can my little boy use the toilet he’s potty training...no it’s customer only so I rushed out saying that fine then I’ll make him do his wee in public...so I covers him up and get potty out...the security guard comes over to me and goes you alright the toilets there and said they weren’t let me use them for him...he couldn’t believe it. They would like a boy to wet himself going to the toilet than just having a heart so I had to stop in public and let him go to toilet and then carry the potty all way through lifts to upstairs because they wouldn’t let him use the bathroom disgraceful.
Shannon Hatfield . 2018-07-22
MORE AT Google
Coffee burning hot taste like hot milk and short changed at till check your drink for coffee and check your change better elsewhere
Paul Jones . 2017-01-05
MORE AT Google
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11 Opinions
Best chicken shop in Barnsley, its overtaken my old favourite AFC Wombwell as chips are nicer and bigger portions. Our first order in years as moved away from delivery area and they've just started delivering to our area so glad to be able to use them again. Thankyou Kings for being so good.
2151 Opinions
Ordered a cappuccino, after waiting for 10 minutes order disappeared off the screen. Asked Staff and they said I needed to wait. After another 5 minutes I just walked out. Ironically I could see the drink waiting on the shelf! But sadly it seems staff were unable to help.
283 Opinions
Great tasty food and lovely service! My go to place in Barnsley, they have a variety of selections and choice of drinks. Thank you and I can’t wait to be back :)
413 Opinions
Visited today and all staff were hanging out of the drive through window chatting. One staff member then made the order for that customer. I waited a while and asked if she could let them know there was a customer waiting. Her customer service response was they were busy and they were allowed to talk. They need proper customer service training and manners. I will take my business elsewhere as its obviously not important to Starbucks.