Mcdonald's Restaurants in Neath Port Talbot

It's convenient food, when in a rush

Hey manager, this is the shit you sold me, which is gone into the bin straight away. Any thoughts?

the manager is very rude and service very bad

It's a McDonald's. You could be anywhere in the UK and you'd probably not tell the difference, they are that consistent. Like every MuccyDs, you're always hungry 20mins later but they fill a hole and that's what they're there for.

Called tonight at 10:10pm drive through closed front door locked not for the first time this has happened!! Place is a shambles

Food is standard McDonald’s. Staff are good. Twice this week I’ve called in to use the EV chargers and twice at least one space has been taken by an ICE car!! Very annoying. Manager should be moving them on.

The food quality unfortunately is deteriorating

Enjoyed our visit to McDonald's Skewen. Friendly helpful staff, fast service, good portion sizes. All good.

Food Is great here, service is amazing. If you come here. Keep an eye out for Ffion and say Jenson Says hi! No grimace shake though, even when they say it came to the uk

Absolutely shocking place wait forever to go through drive through then get asked to park up to wait for order NEVER any mcfurrys there or milkshakes there 20 degrees heat no milkshake or icecream New milkshake just been launched guess what none there

Place is absolutely disgusting do they even clean or do a deep clean.. staff are rude highly un recommend terrible place

Paid for a quarter pounder and got a tiny happy meal burger in a quarter pounder box! They get something wrong so often I’m begging to think it must be deliberate.

The slowest service, not once but regular. I've experienced 20 minutes wait from the drive though, excluding 10mins wait before they ask you your order

Service was quick and the staff were helpful. The food was fine. No more no less.

Good service and Gemma was very helpful. Well done.

Food was nice staff were nice, why oh why do they allow just eat to take up disabled bays, I blatantly informed them infront of the JUST EAT driver and they did nothing. Discussing. I've informed just eat, Mc Donalds need a manager with a spine in his back

It's mcdonald's. Mid as always.

App lets me order, tells me out of stock of milkshakes and McFlurry (not uncommon), picked alternatives. Drove to the restaurant to collect but closed. Why can't the app notify customers that it's closed, it's on a dual carriageway so you have to keep driving in the opposite direction to other options. So very annoying.

Place was quite clean, including the toilets. Our order didn’t take that long. The staff member that helped us called Derrick was extremely helpful and understanding towards us as our ordering machine didn’t work properly, but shout out to him. Overall food was great drinks were great just quite busy.

Once again.... order was totally WRONG!!!!!! How hard is it to put the correct food in the correct bag??!!! I'm sure not all staff are thick... but the majority I've dealt with are. It's ridiculous.... you should sack the staff and let it be a "self service"... at least wrled actually get what we bloody well pay for!!!! Idiots!!!

None of the charge points work. Chose to come here for lunch instead of 1 of the coffee shops but can't stay to eat it!

It is what it is it's McDonald's it's reasonably priced food fairly quickly This one has an outside play area

1100 am and food was cold....ridiculous

Standard service of a mcdonalds

Food was served quickly and hot. Service was friendly and they had all items in stock.

Worst McDonald’s I’ve ever had delivered. Always forget parts of the order not the first time either. This time two chicken nugget meals for a 3 year old and 6 year old as a treat for brilliant school reports. And no bloody chicken nuggets just a happy meal box with chips in. That was the last chance. Never going to use this one again. Burger King is king.

Good with orders inside, but when using the drive through they have forgotten to give me my chips on more than one occasion, and when I rang them they said too go back and pick them up but it wasn't worth driving two miles for a £1.49 large fries. Only reason I go there now is because it's the only place open when I finish work. Ice cream machine is always down

Staff not very helpful,every time we order from this restaurant somethings missing do not order from here disgraceful. We will not be ordering again

Called in for an ice cream, waited 15 minutes and when it finally came it was tasteless. Give it a miss.

It's mcdonalds, you get what you expect

It's McDonald's. I'd be surprised if anyone didn't know what they were getting at this point However This one served hotter food than most so it was obviously cooked fresh and I've always been a bigger fan of their breakfast menu than anything else

Fries were hot which isn't always the case. Fast service too

Always fast and friendly staff make fast food dining a breeze

Always either missing items , or one compleat meal missing everytime we order for delivery. Service use to be really good, but even the 1 star is too much to give lately. Really disappointed

Surprised to see bad reviews of this Mcdonalds, in my experience a great restaurant.

Ordered a Mcrispy and was given an empty box. When I called I was told they couldn’t do anything and that’s what I ordered. Why would I spent £5 on an empty box

Every car park space needs a number for click and collect! It's a bit of a shambles

Food nice and hot.Tried to place order on screen but kept saying payment error before I entered card details so placed order at counter .

Got to say they got my order correct this time but they need to fill up the frys and top up the drinks both were not full

One of the worst McDonald's ever...

Had a meal the other night and the food was burnt and cold. I asked for no onions in the cheese burger hoping they will make fresh ones, to my surprise they just scraped the onions out the burger and put in extra ketchup which was leaking all out the sides of the burger. It looked like a prank that someone has done on me. I was talking to someone about my experience and they showed me photos of a similar thing that happened to them. Someone that prepares the burgers in the kitchen obviously doesn't like their job so they have fun by doing stuff to customers food. What else are they up to in that kitchen? Environmental health need to visit and the management need to kick out the ones that doing this. The manager gave me my refund and offered me a free meal, no thanks not again! It cost me fuel to return back to the restaurant and I had two hungry toddlers with me, who were crying. Never again will I visit the McDonald's in Skewen (A465) Go in the day time you will get nice food, go in the night time you will get bad quality food.

Went there for a treat today, but to wait ages for the food. We had a takeaway and parked around the corner as it was quiet only to find it wasn't very warm and one paper napkin between two. When you eat with your fingers you need napkins and to be honest I was in such a mess with the sauces going everywhere I won't be going there again, as it is the third time I have had not so good experience.

Excellent place , .food was nice and hot

Slow service because so many deliveries been dealt with

Not a fast food fan but stopped as a pit stop to fuel up and get something to eat. Food not nice so would recommend the porridge can’t go wrong with that 😂

You will guarantee your order will be wrong or missing evertime. Every time I ordered from Mc. App every time i got missing half of my order and never get refunded. And customer service was terrible and disgusting. I ordered few minutes ago and got just two simple burgers without rest and the person who answered me was rude. They never double check order.

Using self service machine and half the drinks were not available for certain meal deals.

Staff are rude and useless everytime call there on way home from training for a drive through half of the order is missing and got to go back in and wait And there are a few members of staff that are very rude and got a lot of attitude

Absolutely dreadful service, rude staff apart from the really helpful guy who is cleaning the tables inside. We call here most Wednesday evenings and tonight was the worst experience by far, the guy on the drive through that took our order was just rude, then when we went inside to get sauces which they had forgotten to put in with our order, the same rude drive through guy was there saying to the helpful guy f*** them basically shouting abuse about us which we over heard. So who ever was at the drive through at around 8.30pm I hope your manager pulls you up on this poor behaviour!!!

Everything you need in fast food place. Nothing extremely fachinating and nothing bad. Service was very friendly and nice

2 delivery orders.....just awful. Dry old tasting food, chips tasted like they had been sitting around for ages.

Fastish food. Need to park up often but not for too long.

AVOID THIS STORE!! Unreliable. Can’t recall the last time they managed to get an order right. They’ve certainly messed my daughter’s order one time too many. Never going there again. Never ordering through the app either. Think it’s time to complain to head office. They tell you a refund needs to be requested through the app yet the app tells you need to call the store. 🤷🏻‍♀️

Cold chips, returned to have even more cold chips

Asked if the dips were in the bag and they said yes, got home and they weren’t!!! Not happy right now

You can absolutely guarantee that your order will be wrong, regardless of what you order. It’s infuriating that every time I’ve been here my order has been wrong. I even went inside to order today as I thought it may be that the drive-thru often get it wrong, but no, as expected there were items missing. The staff also need training on what good customer service looks like, rather than running around giggling and messing about! I will never go there again!

Just got a take away, to find half a carton of cold soggy chips asked for a burger with just onions and red sauce to find one little slice of onion! My strawberry thick was more thin shake! My daughters lemonade was flat, and the same with the chips and everything was cold. Last time I wil go here absolutely terrible waste of money.

We Ordered on just eat and it was never delivered

Drive thru was efficient, and food was hot

As usual great place fir the kids to eat while you chill

Great fast service easy to park food has gone a bit expensive different prices In every restaurant

Order taken efficiently but when I went to pay at next window the staff member ignored me, talking to his colleague, I sat there for 5 miniutes or longer, he did not even acknowledge me, I moved to the next window and the girl gave me a row because I had not payed. She reculenty took my money to cashier. When she came back she told me the cashier was dealing with another order. I would have appreciated being told this, I did tell the girl this. It would have been nice to be told acknowledged and told why there was a delay.

It is not 24 hour! We were left waiting for 30+ mins

Freezing cold only 2 tables to eat off food cold just awful and very dirty toilets both disabled and ladies

Good for a drive through as normal 👍

Terrible manager. Staff don’t care about anyone

drive thru, cold fries, cheeseburger instead of a quarter pounder, coke flat...

Good food for all ages specially for the kids

Not sure if I have just been handed a Mc Flurry or an old pot of paint, no toppings unless they are under the plaster of Paris, normally quite good.

McDonald's, the 24 hour service with their big signs that say so and adverts on the radio that lead you in to false pretence everyday. You are not a 24 hour restaurant so stop pretending. You either having a 'system update' 'short staffed' 'got no food' or generally can't be bothered. Either way change your signs.

Problem on this Mcdonald is so slowly 🐌 😪 always. And missing something in order is normal.

Can almost guarantee something will be missing from the order.

Very dirty place and a few people slipping when entering as the floor was very wet!!

If you want your food right keep driving. Store can never seem to get an order right. Limited parking due to delivery drivers sitting in the parking spaces waiting for orders to come through. Staff direct you to park up every time you're there.

Milkshake or mcflurry machine is off alot of the time, They Tried to palm me off with a small portion of frys in a large box but did swap it for me when went back in. The coke very often tastes flat as if the syrups gone, often mess up orders but that seems to be the case with all maccys. One morning I get served a sugar donut then when back a few days later and I'm told they can't sell desert items with the morning menu.

Had to wait ages cause the gir girl give my order to someone else 🙄

We had to wait for our takeaway told to park & wait. Right at the exit looks like MDonald Parking it is not. You will get a £60-100 fine for parking there. Texaco Sgiwen Services are worst services I have visited

Friendly service even at the most hectic McDonald's you could wish for.. and yes.. they always remember my sweet and sour sauce.. this being the hallmark of any good McDonald's!

Forgot my sons chicken nuggets, ap wasnt working so I didn't get my treat or right burger. They concerntrate on deliveries rather then customers, no doubt as more profitable

Staff tried charging extra 10p for sauces even though they was free on the app they never put them in our order . Service was not the standard id expect from mcdonalds .

Like any other McD. Busy with limited parking

Very busy Saturday afternoon! Car park was full!

Called in for a quick stop on our way home from a mini break with the kids. It was peak time so we waited a while after placing our order via the app. Unfortunately our order went to the wrong table so they had to remake the whole thing. When it finally arrived (approximately 45 mins after placing order) one item was missing and one item was incorrect. Also no milkshakes available which seems to be ‘the norm’ for McDonald’s these days. Before leaving went to use the toilet and there was no toilet roll in the ladies. Disappointing.

Outstanding little Maccies 👏... shame there's not alot of space for us truckers but hey oh good stop for fuel and a bite to eat.

Only there usually for my daughter's Happy Meal but McDs points system is outstanding and I got myself a McSpicy. Good parking. Always busy but quick service.

Food was cold, chips were like cardboard, burger was cold with a very hard bread roll as if it had been standing around for ages. The bbq chicken wrap didn't have any bbq sauce. Overall the food was shocking.

need to be trained to take an order, then give customer that correct order. they never seem to get order right and the drive thru. nothing worse than getting home to find something missing. its just typical from there.

Several times on delivery there has been items missing or food not what as ordered. Example wrap with no salad having salad and burger without cheese having cheese

Really enjoyed my chicken wrap nice and hot

Never had an order where they've not forgotten an item or a whole meal.

Filthy dining hall. No one making sure tables are cleaned and cleared. Floors are not cleaned.

Absolutely awful. There's is nothing there. No mc crispy, no, ice cream, no milkshake, no apple pie, no brownies, no cookies, no frappe, no grill chicken wraps, no coke cola, no iced coffee, no ices smoothies. Got my order wrong and everything was cold.

Been to this particular McDonald’s a few times now as it’s on my commute, not only do you have to wait over 30mins for your food but they can’t get a order right! Today I had to go back in 2 times because they messed my order up twice! Who do they employ? It’s not rocket science!! Can safely say I will not be returning again!!

Useless none of the mcdonalds are open this day them all shut after midnight if I could give zero i would

Not 24hr cones are always out and they get your Order wrong most of the time.

Queues as always. Expensive- seems to be creeping up each month. Food was actually hot on this occasion (which is rare)

Great , all ordered and paid , quite quick , no probs on the order , good staff

Not reliable when driving there at night as they randomly desire to close (happens all the time) and blame the tills. Came to this one cause the ice cream machines broken at the other McDonald’s…. They make loads of money

As you would expect from McDonald's. Fast, efficient and well prepared. Manager particularly friendly and helpful. Rest rooms could have been cleaner and better maintained.

Only one bad thing. Milk shake had no flavour