GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
2.9

Based on 1.691 opinions finded in 2 websites

site_photo4

Nº 323 in 362 in Neath Port Talbot

Nº 13 of 16 Fast food in Neath Port Talbot

CUSTOMERS TALK ABOUT DISHES WITH..chickennuggetspaycheese

comment_iconOpinions

Called tonight at 10:10pm drive through closed front door locked not for the first time this has happened!! Place is a shambles

site_logo

Paul Jones . 2024-09-12

MORE AT Google

Food is standard McDonald’s. Staff are good. Twice this week I’ve called in to use the EV chargers and twice at least one space has been taken by an ICE car!! Very annoying. Manager should be moving them on.

site_logo

R Webb . 2024-09-11

MORE AT Google

The food quality unfortunately is deteriorating

site_logo

Khaled Fahmi . 2024-09-09

MORE AT Google

Enjoyed our visit to McDonald's Skewen. Friendly helpful staff, fast service, good portion sizes. All good.

site_logo

Mark Ellis . 2024-09-08

MORE AT Google

Food Is great here, service is amazing. If you come here. Keep an eye out for Ffion and say Jenson Says hi! No grimace shake though, even when they say it came to the uk

site_logo

Jenson Boulton . 2024-08-30

MORE AT Google

Absolutely shocking place wait forever to go through drive through then get asked to park up to wait for order NEVER any mcfurrys there or milkshakes there 20 degrees heat no milkshake or icecream New milkshake just been launched guess what none there

site_logo

majorie clanford . 2024-08-29

MORE AT Google

Place is absolutely disgusting do they even clean or do a deep clean.. staff are rude highly un recommend terrible place

site_logo

Stephen Vaughan . 2024-08-24

MORE AT Google

Paid for a quarter pounder and got a tiny happy meal burger in a quarter pounder box! They get something wrong so often I’m begging to think it must be deliberate.

site_logo

Alex Purcell . 2024-08-19

MORE AT Google

The slowest service, not once but regular. I've experienced 20 minutes wait from the drive though, excluding 10mins wait before they ask you your order

site_logo

Andrew Carver . 2024-08-16

MORE AT Google

Service was quick and the staff were helpful. The food was fine. No more no less.

site_logo

Nigellus Latin . 2024-08-14

MORE AT Google

Good service and Gemma was very helpful. Well done.

site_logo

Gareth Williams . 2024-08-12

MORE AT Google

Food was nice staff were nice, why oh why do they allow just eat to take up disabled bays, I blatantly informed them infront of the JUST EAT driver and they did nothing. Discussing. I've informed just eat, Mc Donalds need a manager with a spine in his back

site_logo

mark williamson . 2024-08-09

MORE AT Google

It's mcdonald's. Mid as always.

site_logo

Milrob Hyde . 2024-08-05

MORE AT Google

App lets me order, tells me out of stock of milkshakes and McFlurry (not uncommon), picked alternatives. Drove to the restaurant to collect but closed. Why can't the app notify customers that it's closed, it's on a dual carriageway so you have to keep driving in the opposite direction to other options. So very annoying.

site_logo

Infinity 2 . 2024-08-04

MORE AT Google

Once again.... order was totally WRONG!!!!!! How hard is it to put the correct food in the correct bag??!!! I'm sure not all staff are thick... but the majority I've dealt with are. It's ridiculous.... you should sack the staff and let it be a "self service"... at least wrled actually get what we bloody well pay for!!!! Idiots!!!

site_logo

Lisa Collins . 2024-07-31

MORE AT Google

None of the charge points work. Chose to come here for lunch instead of 1 of the coffee shops but can't stay to eat it!

site_logo

Louise Strang . 2024-07-29

MORE AT Google

1100 am and food was cold....ridiculous

site_logo

Gavin James Evans . 2024-07-28

MORE AT Google

It is what it is it's McDonald's it's reasonably priced food fairly quickly This one has an outside play area

site_logo

darren thefish . 2024-07-28

MORE AT Google

Standard service of a mcdonalds

site_logo

matthew everson . 2024-07-19

MORE AT Google

Food was served quickly and hot. Service was friendly and they had all items in stock.

site_logo

Carl Perera . 2024-07-12

MORE AT Google

Worst McDonald’s I’ve ever had delivered. Always forget parts of the order not the first time either. This time two chicken nugget meals for a 3 year old and 6 year old as a treat for brilliant school reports. And no bloody chicken nuggets just a happy meal box with chips in. That was the last chance. Never going to use this one again. Burger King is king.

site_logo

Jonathan Davies . 2024-07-12

MORE AT Google

Good with orders inside, but when using the drive through they have forgotten to give me my chips on more than one occasion, and when I rang them they said too go back and pick them up but it wasn't worth driving two miles for a £1.49 large fries. Only reason I go there now is because it's the only place open when I finish work. Ice cream machine is always down

site_logo

David Cooper . 2024-07-06

MORE AT Google

Staff not very helpful,every time we order from this restaurant somethings missing do not order from here disgraceful. We will not be ordering again

site_logo

martyn bluett . 2024-06-22

MORE AT Google

Called in for an ice cream, waited 15 minutes and when it finally came it was tasteless. Give it a miss.

site_logo

Howard Davies . 2024-06-20

MORE AT Google

It's mcdonalds, you get what you expect

site_logo

wychy . 2024-06-15

MORE AT Google

It's McDonald's. I'd be surprised if anyone didn't know what they were getting at this point However This one served hotter food than most so it was obviously cooked fresh and I've always been a bigger fan of their breakfast menu than anything else

site_logo

Jonny Phillips . 2024-06-13

MORE AT Google

Fries were hot which isn't always the case. Fast service too

site_logo

lesley anne jones . 2024-06-11

MORE AT Google

Always fast and friendly staff make fast food dining a breeze

site_logo

DAVID WILLIAMS . 2024-06-07

MORE AT Google

Always either missing items , or one compleat meal missing everytime we order for delivery. Service use to be really good, but even the 1 star is too much to give lately. Really disappointed

site_logo

Natalie Clark . 2024-06-05

MORE AT Google

Surprised to see bad reviews of this Mcdonalds, in my experience a great restaurant.

site_logo

sean griffin . 2024-06-04

MORE AT Google

Ordered a Mcrispy and was given an empty box. When I called I was told they couldn’t do anything and that’s what I ordered. Why would I spent £5 on an empty box

site_logo

Ryan Ledbury . 2024-06-01

MORE AT Google

Every car park space needs a number for click and collect! It's a bit of a shambles

site_logo

Google user . 2024-05-29

MORE AT Google

Food nice and hot.Tried to place order on screen but kept saying payment error before I entered card details so placed order at counter .

site_logo

richard oldham . 2024-05-19

MORE AT Google

Got to say they got my order correct this time but they need to fill up the frys and top up the drinks both were not full

site_logo

Russell price . 2024-05-18

MORE AT Google

One of the worst McDonald's ever...

site_logo

Heisenberg W . 2024-05-15

MORE AT Google

Had a meal the other night and the food was burnt and cold. I asked for no onions in the cheese burger hoping they will make fresh ones, to my surprise they just scraped the onions out the burger and put in extra ketchup which was leaking all out the sides of the burger. It looked like a prank that someone has done on me. I was talking to someone about my experience and they showed me photos of a similar thing that happened to them. Someone that prepares the burgers in the kitchen obviously doesn't like their job so they have fun by doing stuff to customers food. What else are they up to in that kitchen? Environmental health need to visit and the management need to kick out the ones that doing this. The manager gave me my refund and offered me a free meal, no thanks not again! It cost me fuel to return back to the restaurant and I had two hungry toddlers with me, who were crying. Never again will I visit the McDonald's in Skewen (A465) Go in the day time you will get nice food, go in the night time you will get bad quality food.

site_logo

Koyrul Meah . 2024-05-06

MORE AT Google

Excellent place , .food was nice and hot

site_logo

Peter Hill . 2024-04-19

MORE AT Google

Slow service because so many deliveries been dealt with

site_logo

Martin Freeman . 2024-04-17

MORE AT Google

Not a fast food fan but stopped as a pit stop to fuel up and get something to eat. Food not nice so would recommend the porridge can’t go wrong with that 😂

site_logo

Marcus Evans . 2024-04-15

MORE AT Google

You will guarantee your order will be wrong or missing evertime. Every time I ordered from Mc. App every time i got missing half of my order and never get refunded. And customer service was terrible and disgusting. I ordered few minutes ago and got just two simple burgers without rest and the person who answered me was rude. They never double check order.

site_logo

Chami Weeraddana . 2024-04-14

MORE AT Google

Using self service machine and half the drinks were not available for certain meal deals.

site_logo

Kev Maxwell . 2024-03-31

MORE AT Google

Everything you need in fast food place. Nothing extremely fachinating and nothing bad. Service was very friendly and nice

site_logo

Janek Kasemets . 2024-03-24

MORE AT Google

2 delivery orders.....just awful. Dry old tasting food, chips tasted like they had been sitting around for ages.

site_logo

Lynne Price . 2024-03-22

MORE AT Google

Fastish food. Need to park up often but not for too long.

site_logo

Simon Measday . 2024-03-19

MORE AT Google

AVOID THIS STORE!! Unreliable. Can’t recall the last time they managed to get an order right. They’ve certainly messed my daughter’s order one time too many. Never going there again. Never ordering through the app either. Think it’s time to complain to head office. They tell you a refund needs to be requested through the app yet the app tells you need to call the store. 🤷🏻‍♀️

site_logo

Joanne Davies . 2024-03-12

MORE AT Google

Cold chips, returned to have even more cold chips

site_logo

perl purchase . 2024-03-02

MORE AT Google

Asked if the dips were in the bag and they said yes, got home and they weren’t!!! Not happy right now

site_logo

Charlie “Blue” Davies . 2024-02-24

MORE AT Google

You can absolutely guarantee that your order will be wrong, regardless of what you order. It’s infuriating that every time I’ve been here my order has been wrong. I even went inside to order today as I thought it may be that the drive-thru often get it wrong, but no, as expected there were items missing. The staff also need training on what good customer service looks like, rather than running around giggling and messing about! I will never go there again!

site_logo

Sarah H . 2024-02-21

MORE AT Google

Just got a take away, to find half a carton of cold soggy chips asked for a burger with just onions and red sauce to find one little slice of onion! My strawberry thick was more thin shake! My daughters lemonade was flat, and the same with the chips and everything was cold. Last time I wil go here absolutely terrible waste of money.

site_logo

Ed Lovell . 2024-02-18

MORE AT Google

We Ordered on just eat and it was never delivered

site_logo

Jac Wilkinson . 2024-02-13

MORE AT Google

Drive thru was efficient, and food was hot

site_logo

Matthew Edwards . 2024-02-10

MORE AT Google

As usual great place fir the kids to eat while you chill

site_logo

Nigel Morris . 2024-02-09

MORE AT Google

Great fast service easy to park food has gone a bit expensive different prices In every restaurant

site_logo

Andrew Jones . 2024-01-31

MORE AT Google

Order taken efficiently but when I went to pay at next window the staff member ignored me, talking to his colleague, I sat there for 5 miniutes or longer, he did not even acknowledge me, I moved to the next window and the girl gave me a row because I had not payed. She reculenty took my money to cashier. When she came back she told me the cashier was dealing with another order. I would have appreciated being told this, I did tell the girl this. It would have been nice to be told acknowledged and told why there was a delay.

site_logo

Anita Griffiths . 2024-01-28

MORE AT Google

It is not 24 hour! We were left waiting for 30+ mins

site_logo

Jon James . 2024-01-27

MORE AT Google

Freezing cold only 2 tables to eat off food cold just awful and very dirty toilets both disabled and ladies

site_logo

JustDeb Jones . 2024-01-23

MORE AT Google

Good for a drive through as normal 👍

site_logo

Bill Moyer . 2024-01-20

MORE AT Google

Terrible manager. Staff don’t care about anyone

site_logo

Sunday Avwenagbiku . 2024-01-18

MORE AT Google

drive thru, cold fries, cheeseburger instead of a quarter pounder, coke flat...

site_logo

Simon Nash . 2024-01-17

MORE AT Google

Good food for all ages specially for the kids

site_logo

Arun Ghosh . 2024-01-13

MORE AT Google

Not sure if I have just been handed a Mc Flurry or an old pot of paint, no toppings unless they are under the plaster of Paris, normally quite good.

site_logo

Kevin O'Leary . 2024-01-10

MORE AT Google

McDonald's, the 24 hour service with their big signs that say so and adverts on the radio that lead you in to false pretence everyday. You are not a 24 hour restaurant so stop pretending. You either having a 'system update' 'short staffed' 'got no food' or generally can't be bothered. Either way change your signs.

site_logo

Ian Young . 2024-01-04

MORE AT Google

Problem on this Mcdonald is so slowly 🐌 😪 always. And missing something in order is normal.

site_logo

WaRRior29 Grom . 2023-12-26

MORE AT Google

Can almost guarantee something will be missing from the order.

site_logo

William Roderick . 2023-12-18

MORE AT Google

Very dirty place and a few people slipping when entering as the floor was very wet!!

site_logo

Hazel Evans . 2023-12-16

MORE AT Google

If you want your food right keep driving. Store can never seem to get an order right. Limited parking due to delivery drivers sitting in the parking spaces waiting for orders to come through. Staff direct you to park up every time you're there.

site_logo

James Jones . 2023-12-07

MORE AT Google

Milkshake or mcflurry machine is off alot of the time, They Tried to palm me off with a small portion of frys in a large box but did swap it for me when went back in. The coke very often tastes flat as if the syrups gone, often mess up orders but that seems to be the case with all maccys. One morning I get served a sugar donut then when back a few days later and I'm told they can't sell desert items with the morning menu.

site_logo

Dragon Born . 2023-12-06

MORE AT Google

Had to wait ages cause the gir girl give my order to someone else 🙄

site_logo

Michele Pugh . 2023-12-02

MORE AT Google

Friendly service even at the most hectic McDonald's you could wish for.. and yes.. they always remember my sweet and sour sauce.. this being the hallmark of any good McDonald's!

site_logo

Ty Davies . 2023-11-14

MORE AT Google

Forgot my sons chicken nuggets, ap wasnt working so I didn't get my treat or right burger. They concerntrate on deliveries rather then customers, no doubt as more profitable

site_logo

T R . 2023-11-13

MORE AT Google

Staff tried charging extra 10p for sauces even though they was free on the app they never put them in our order . Service was not the standard id expect from mcdonalds .

site_logo

Carl Barter . 2023-11-09

MORE AT Google

Like any other McD. Busy with limited parking

site_logo

Emma B . 2023-11-05

MORE AT Google

Very busy Saturday afternoon! Car park was full!

site_logo

Ruth van Rensburg . 2023-11-04

MORE AT Google

Called in for a quick stop on our way home from a mini break with the kids. It was peak time so we waited a while after placing our order via the app. Unfortunately our order went to the wrong table so they had to remake the whole thing. When it finally arrived (approximately 45 mins after placing order) one item was missing and one item was incorrect. Also no milkshakes available which seems to be ‘the norm’ for McDonald’s these days. Before leaving went to use the toilet and there was no toilet roll in the ladies. Disappointing.

site_logo

562sarahjanej . 2023-10-27

MORE AT TripAdvisor

Outstanding little Maccies 👏... shame there's not alot of space for us truckers but hey oh good stop for fuel and a bite to eat.

site_logo

Vince Murray (Vinnie) . 2023-10-27

MORE AT Google

Only there usually for my daughter's Happy Meal but McDs points system is outstanding and I got myself a McSpicy. Good parking. Always busy but quick service.

site_logo

Dalmatian Dave . 2023-10-26

MORE AT Google

Food was cold, chips were like cardboard, burger was cold with a very hard bread roll as if it had been standing around for ages. The bbq chicken wrap didn't have any bbq sauce. Overall the food was shocking.

site_logo

Missythomas26 . 2023-10-25

MORE AT TripAdvisor

need to be trained to take an order, then give customer that correct order. they never seem to get order right and the drive thru. nothing worse than getting home to find something missing. its just typical from there.

site_logo

Coco mcintyre . 2023-10-21

MORE AT Google

Several times on delivery there has been items missing or food not what as ordered. Example wrap with no salad having salad and burger without cheese having cheese

site_logo

jamie lattka . 2023-10-19

MORE AT Google

Really enjoyed my chicken wrap nice and hot

site_logo

Pauline Eyles . 2023-10-18

MORE AT Google

Never had an order where they've not forgotten an item or a whole meal.

site_logo

Robert Egan . 2023-10-14

MORE AT Google

Filthy dining hall. No one making sure tables are cleaned and cleared. Floors are not cleaned.

site_logo

Jim Burke . 2023-10-13

MORE AT Google

Absolutely awful. There's is nothing there. No mc crispy, no, ice cream, no milkshake, no apple pie, no brownies, no cookies, no frappe, no grill chicken wraps, no coke cola, no iced coffee, no ices smoothies. Got my order wrong and everything was cold.

site_logo

Sarah Phoenix . 2023-10-07

MORE AT Google

Been to this particular McDonald’s a few times now as it’s on my commute, not only do you have to wait over 30mins for your food but they can’t get a order right! Today I had to go back in 2 times because they messed my order up twice! Who do they employ? It’s not rocket science!! Can safely say I will not be returning again!!

site_logo

Scott Baker . 2023-10-05

MORE AT Google

Useless none of the mcdonalds are open this day them all shut after midnight if I could give zero i would

site_logo

Andrei Constantin . 2023-10-03

MORE AT Google

Not 24hr cones are always out and they get your Order wrong most of the time.

site_logo

Stephen Gorman . 2023-10-03

MORE AT Google

Queues as always. Expensive- seems to be creeping up each month. Food was actually hot on this occasion (which is rare)

site_logo

Laura Geary . 2023-09-30

MORE AT Google

Great , all ordered and paid , quite quick , no probs on the order , good staff

site_logo

michael hambleton . 2023-09-25

MORE AT Google

Not reliable when driving there at night as they randomly desire to close (happens all the time) and blame the tills. Came to this one cause the ice cream machines broken at the other McDonald’s…. They make loads of money

site_logo

Huw Daniel Jones . 2023-09-10

MORE AT Google

As you would expect from McDonald's. Fast, efficient and well prepared. Manager particularly friendly and helpful. Rest rooms could have been cleaner and better maintained.

site_logo

John Bastin . 2023-09-09

MORE AT Google

Only one bad thing. Milk shake had no flavour

site_logo

dawn sanders . 2023-09-07

MORE AT Google

Very good, Very nice. Hello chicken nugget

site_logo

Ian Williams . 2023-09-06

MORE AT Google

Wouldn't bother. They are all useless! If it's not forgetting your extras such as sauces or other condiments they make you pay for or the food being completely cold! I've actually gone to physically order food over 3 times in the last year and the "tills are being updated" not impressed!

site_logo

Josh Myatt . 2023-08-31

MORE AT Google

good convenient mcdonald’s :) thanks guys. no issues on drive tru

site_logo

Morgan . 2023-08-22

MORE AT Google

Aoways good fun to visit here, to see conservation efforts in practice and lots of things to do for smaller children. Not the biggest park so it doesn't take long to go around but enough to do to make it worthwhile.

site_logo

Sean Reddy . 2023-08-18

MORE AT Google

Ordered via app and always checked my order before leaving, and yet again, incorrect ! How can they repeatedly get it wrong! Read the label

site_logo

Nicola Hughes . 2023-08-14

MORE AT Google

Awful service. Lot’s of staff/kids milling around ignoring customers. No eye contact no one in charge. Really pathetic walked out as No one asked for my order for

site_logo

Chris Jakob . 2023-08-11

MORE AT Google

Macdonalds is MacDonalds, staff are friendly and nice...but just overpriced fast food....went for the kids....

site_logo

richard velardo . 2023-08-06

MORE AT Google

Terrible food was cold and you have to pay extra for sauce. Will go to Burger King or the McDonald’s 10 mins up the road next time.

site_logo

Freedom63550582506 . 2023-08-06

MORE AT TripAdvisor

Galaxy chocolate Mcflurry with no chocolate sauce. Rip off. Let down. Poor effort!

site_logo

Daniel Rhodes . 2023-07-30

MORE AT Google

Similary restaurants in South Wales

restaurant_img
3.0

30 Opinions

location-iconTesco Superstore
Fast food
outdoor_seating_183028takeaway_183028delivery_183028

Great for a quick snack. Good selection and good friendly service. A little on the small side so can get busy at peak times

restaurant_img
3.0

6 Opinions

location-icon28 Church Road, Port Talbot SA12 8ST Wales
Fast food
outdoor_seating_270059takeaway_270059delivery_270059

Ordered an entertainment sharing box as a treat. Excellent service. Really tasty. Thoroughly enjoyed

restaurant_img
3.0

6 Opinions

location-icon1 - 2 Bethania Street
Fast food
outdoor_seating_182984takeaway_182984delivery_182984

Ordered a pizza, waited 40 minutes for it, and opened the box to a burnt mishaped 'thing'. was told 'thats how real pizzas look' lol, no thank you

restaurant_img
2.7

45 Opinions

location-icon44 New Road, Skewen, Neath SA10 6EP Wales
Fast food
outdoor_seating_256579takeaway_256579delivery_256579

The food is consistently well-prepared, with good pricing and a nice variety. Unfortunately, several staff members have been unpleasant on multiple visits. One staff member, in particular, mentioned it was their last day and made no effort to provide any customer service.

restaurant_img
2.7

2128 Opinions

location-iconWater St
Fast food
outdoor_seating_173268takeaway_173268delivery_173268

Horrible all round. I understand the pressures of working in a chain like this but I can’t understand how it’s possible to be served food this cold & overcooked. Service there is pointless, expect to wait at least 30 minutes just to be served. You’ll have a lovely view of the ordering window and the workers all laughing and joking instead of actually working though because they refuse to tell anyone to park up and wait for their food. Take the extra 10 minute drive, go to Briton Ferry McDonald’s and save your time & money.